Background programs constantly running

[nancymurdoch]

Hello,

 

Background programs are constantly running in my computer. I stop everything unnecessary but something still runs on and on putting my CPU usage up to 100% most of the time. I ran a complete scan with ESET, then I followed your instructions to the letter and ran Malwarebytes and Farbar Recovery Scan Tools. The scan notes are attached. 

 

Fifteen viruses were found with Malwarebytes and 8 with ESET. 

 

I am going to restart the computer after I post this message. 

 

My goal is to have no viruses and more CPU power and more memory. 

 

Thank you,

 

Nancy

FRST_scan_file.txt

Addition_Scan_File.txt

[Maniac]

Hello Nancy and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as qBittorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

When you are ready, please generate new fresh FRST log files.

[nancymurdoch]

Hi Borislav,

 

I followed the first set of instructions and the problem seemed to go away. I downloaded Audacity 2.0.6 and the problem came back again. Now I can't find the guides or step by step information that I followed the first time to get rid of the constantly running background programs.

 

I think I have bittorrent on my computer but I don't know what it is or how it got there.

Nancy

[Maniac]

If you would like further help, just get rid of BitTorrent and generate new log files.

[nancymurdoch]

Before I remove qbittorrent, can someone please tell me what it is? I googled it but couldn't discern if it was something I need or do not need.

 

I don't remember where I got the information to generate new log files.

 

Sincerely,

Nancy

[Maniac]

The qBittorrent project aims to provide a Free Software alternative to µtorrent. This is a software for download torrent files.

[nancymurdoch]

What is a torrent file? And, do I need this software? 

[AdvancedSetup]

We're sorry. It looks like your topic was somehow overlooked. Due to the length of time we'll go ahead and close this topic now but if you still actually need help please send a private message to one of the Moderators and we'll assist you.

Thank you and sorry we missed your topic.