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windows only boots in safe mode after running malwarebytes


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I ran malwarebytes and it found 9 "non-malware" items. I then quarantined the items, and upon restart, windows would not load properly. It loaded but was nonresponsive and would not allow CTL+ALT+DEL. Now windows will only boot in safe mode.

 

Any help is appreciated. Thanks.

 

 

The log files from Farbar:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-11-2014 01
Ran by annm (administrator) on ANNM-PC on 08-11-2014 15:44:25
Running from C:\Users\annm\Downloads
Loaded Profile: annm (Available profiles: annm & Guest)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Safe Mode (with Networking)
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11772520 2011-01-04] (Realtek Semiconductor)
HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2538280 2010-12-22] (Synaptics Incorporated)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-3301532938-1686014884-1055388246-1000\...\MountPoints2: F - F:\LaunchU3.exe -a
HKU\S-1-5-21-3301532938-1686014884-1055388246-1000\...\MountPoints2: {49fc17bb-e5a1-11e3-8787-f0def1973ce9} - F:\LaunchU3.exe -a
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (No File)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (No File)
Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk
ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (No File)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software)
ShellIconOverlayIdentifiers: [VeriFace Enc] -> {771C7324-DA80-49D3-8017-753B0AF60951} => C:\windows\system32\IcnOvrly.dll ()
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN
HKLM\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.lenovo.com/
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.lenovo.com/
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: EgisPBIE Class -> {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} -> C:\Program Files (x86)\EgisTec BioExcess\x64\EgisPBIE.dll (Egis Technology Inc.)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: EgisPBIE Class -> {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} -> C:\Program Files (x86)\EgisTec BioExcess\EgisPBIE.dll (Egis Technology Inc.)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
FireFox:
========
FF ProfilePath: C:\Users\annm\AppData\Roaming\Mozilla\Firefox\Profiles\0m0bmvyy.default
FF Homepage: www.google.com
FF NetworkProxy: "type", 0
FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_15_0_0_189.dll ()
FF Plugin: @bestbuy.com/npBestBuyPcAppDetector,version=1.0 -> C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_189.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @bestbuy.com/npBestBuyPcAppDetector,version=1.0 -> C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll No File
FF Plugin-x32: @java.com/DTPlugin,version=10.60.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.60.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @mcafee.com/McAfeeMssPlugin -> C:\Program Files\McAfee Security Scan\3.8.141\npMcAfeeMss.dll (McAfee, Inc.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Garmin Communicator - C:\Users\annm\AppData\Roaming\Mozilla\Firefox\Profiles\0m0bmvyy.default\Extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} [2013-11-19]
FF Extension: Adblock Plus - C:\Users\annm\AppData\Roaming\Mozilla\Firefox\Profiles\0m0bmvyy.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2012-07-21]
FF HKLM-x32\...\Firefox\Extensions: [{41ecbc0b-34d5-4cd4-935f-253a30e2cb7e}] - C:\Program Files (x86)\EgisTec BioExcess\FFExt
FF Extension:  Online Accounts Extension  - C:\Program Files (x86)\EgisTec BioExcess\FFExt [2011-05-06]
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: avast! Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-03-15]
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN
CHR StartupUrls: Default -> "hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN"
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\pdf.dll ()
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\gcswf32.dll No File
CHR Plugin: (McAfee SiteAdvisor) - C:\Users\annm\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.31.137.7_0\McChPlg.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll No File
CHR Plugin: (McAfee SecurityCenter) - c:\progra~2\mcafee\msc\npmcsn~1.dll No File
CHR Profile: C:\Users\annm\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\annm\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-26]
CHR Extension: (Avast Online Security) - C:\Users\annm\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2014-03-15]
CHR Extension: (Google Wallet) - C:\Users\annm\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-11-11]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-06-07]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-06-07] (AVAST Software)
S2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2436280 2014-09-25] (Microsoft Corporation)
S2 EgisTec Service Help; C:\Program Files (x86)\EgisTec Port Locker\Egishlpsvc.exe [327024 2010-10-22] (Egis Technology Inc. )
S2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [1435680 2014-01-10] (Fitbit, Inc.)
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe [289256 2014-01-15] (McAfee, Inc.)
S2 McShield; C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe [199304 2012-05-25] (McAfee, Inc.)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219272 2013-12-05] (McAfee, Inc.)
R2 mfevtp; C:\windows\system32\mfevtps.exe [184800 2013-12-05] (McAfee, Inc.)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)
S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-06-07] ()
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [79184 2014-06-07] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-06-07] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-06-07] ()
S1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1039096 2014-06-07] (AVAST Software)
S1 aswSP; C:\Windows\system32\drivers\aswSP.sys [423240 2014-06-07] (AVAST Software)
S2 aswStm; C:\Windows\system32\drivers\aswStm.sys [85328 2014-06-07] (AVAST Software)
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [208416 2014-06-07] ()
S3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70112 2013-12-05] (McAfee, Inc.)
S3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation)
S3 MBAMSwissArmy; C:\windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-11-08] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation)
S3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [179792 2013-12-05] (McAfee, Inc.)
S3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [311120 2013-12-05] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [519576 2013-12-05] (McAfee, Inc.)
R2 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [782616 2013-12-05] (McAfee, Inc.)
S3 mferkdet; C:\Windows\System32\drivers\mferkdet.sys [100912 2012-02-22] (McAfee, Inc.)
R2 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [343696 2013-12-05] (McAfee, Inc.)
S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)
S3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)
U3 BcmSqlStartupSvc; No ImagePath
U2 CLKMSVC10_3A60B698; No ImagePath
U2 CLKMSVC10_C3B3B687; No ImagePath
U2 DriverService; No ImagePath
U2 IAStorDataMgrSvc; No ImagePath
U2 iATAgentService; No ImagePath
U2 idealife Update Service; No ImagePath
U3 IGRS; No ImagePath
U2 IviRegMgr; No ImagePath
U2 nvUpdatusService; No ImagePath
U2 Oasis2Service; No ImagePath
U2 PCCarerService; No ImagePath
U2 ReadyComm.DirectRouter; No ImagePath
U2 RichVideo; No ImagePath
U2 RtLedService; No ImagePath
U2 SeaPort; No ImagePath
U2 SoftwareService; No ImagePath
U3 SQLWriter; No ImagePath
U2 Stereo Service; No ImagePath
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-11-08 15:44 - 2014-11-08 15:44 - 00016745 _____ () C:\Users\annm\Downloads\FRST.txt
2014-11-08 15:44 - 2014-11-08 15:44 - 00000000 ____D () C:\FRST
2014-11-08 15:43 - 2014-11-08 15:43 - 02115584 _____ (Farbar) C:\Users\annm\Downloads\FRST64.exe
2014-11-08 15:21 - 2014-11-08 15:21 - 00000000 ____D () C:\windows\pss
2014-11-08 15:17 - 2014-11-08 15:17 - 00002660 _____ () C:\Users\annm\Desktop\malwarebytes11.8.14.txt
2014-11-08 09:13 - 2014-11-08 15:05 - 00129752 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\MBAMSwissArmy.sys
2014-11-08 09:10 - 2014-11-08 09:10 - 00001106 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-11-08 09:10 - 2014-11-08 09:10 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-11-08 09:10 - 2014-11-08 09:10 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-11-08 09:10 - 2014-11-08 09:10 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-08 09:10 - 2014-10-01 11:11 - 00093400 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbamchameleon.sys
2014-11-08 09:10 - 2014-10-01 11:11 - 00063704 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mwac.sys
2014-11-08 09:10 - 2014-10-01 11:11 - 00025816 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbam.sys
2014-11-08 08:42 - 2014-11-08 08:43 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\annm\Downloads\mbam-setup-2.0.3.1025.exe
2014-11-08 08:32 - 2014-11-08 08:37 - 00000000 ____D () C:\ProgramData\SecTaskMan
2014-11-08 08:32 - 2014-11-08 08:32 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Security Task Manager
2014-11-08 08:32 - 2014-11-08 08:32 - 00000000 ____D () C:\Program Files (x86)\Security Task Manager
2014-11-08 08:31 - 2014-11-08 08:31 - 02365840 _____ () C:\Users\annm\Downloads\SecurityTaskManager_Setup.exe
2014-10-28 09:22 - 2014-10-28 09:26 - 00000000 ____D () C:\Users\annm\Desktop\Photos to send to Perry
2014-10-17 17:33 - 2014-11-08 15:16 - 00000000 ____D () C:\Users\annm\AppData\Local\Adobe
2014-10-16 18:21 - 2014-10-09 21:05 - 00507392 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-10-16 18:21 - 2014-10-09 21:05 - 00276480 _____ (Microsoft Corporation) C:\windows\system32\generaltel.dll
2014-10-16 18:21 - 2014-10-09 21:00 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2014-10-16 18:21 - 2014-10-06 21:54 - 00378552 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2014-10-16 18:21 - 2014-10-06 21:04 - 00331448 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2014-10-16 18:21 - 2014-09-28 19:58 - 03198976 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2014-10-16 18:21 - 2014-09-25 17:50 - 13619200 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2014-10-16 18:21 - 2014-09-25 17:46 - 00365056 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2014-10-16 18:21 - 2014-09-25 17:46 - 00243200 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2014-10-16 18:21 - 2014-09-25 17:46 - 00069632 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2014-10-16 18:21 - 2014-09-25 17:43 - 11807232 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2014-10-16 18:21 - 2014-09-25 17:32 - 02017280 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2014-10-16 18:21 - 2014-09-25 17:31 - 02108416 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2014-10-16 18:21 - 2014-09-18 21:25 - 23631360 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2014-10-16 18:21 - 2014-09-18 20:56 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2014-10-16 18:21 - 2014-09-18 20:55 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2014-10-16 18:21 - 2014-09-18 20:44 - 17484800 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2014-10-16 18:21 - 2014-09-18 20:41 - 02796032 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2014-10-16 18:21 - 2014-09-18 20:40 - 00547328 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2014-10-16 18:21 - 2014-09-18 20:40 - 00066048 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2014-10-16 18:21 - 2014-09-18 20:39 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2014-10-16 18:21 - 2014-09-18 20:38 - 00083968 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2014-10-16 18:21 - 2014-09-18 20:36 - 05829632 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2014-10-16 18:21 - 2014-09-18 20:31 - 00051200 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2014-10-16 18:21 - 2014-09-18 20:30 - 00033792 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2014-10-16 18:21 - 2014-09-18 20:27 - 00595968 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2014-10-16 18:21 - 2014-09-18 20:26 - 00139264 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2014-10-16 18:21 - 2014-09-18 20:25 - 04201472 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2014-10-16 18:21 - 2014-09-18 20:25 - 00758272 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2014-10-16 18:21 - 2014-09-18 20:25 - 00111616 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2014-10-16 18:21 - 2014-09-18 20:18 - 00940032 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2014-10-16 18:21 - 2014-09-18 20:14 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2014-10-16 18:21 - 2014-09-18 20:14 - 00446464 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2014-10-16 18:21 - 2014-09-18 20:06 - 00072704 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2014-10-16 18:21 - 2014-09-18 20:02 - 00454656 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2014-10-16 18:21 - 2014-09-18 20:01 - 00195584 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2014-10-16 18:21 - 2014-09-18 20:01 - 00061952 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2014-10-16 18:21 - 2014-09-18 20:01 - 00051200 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2014-10-16 18:21 - 2014-09-18 20:00 - 00085504 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2014-10-16 18:21 - 2014-09-18 19:59 - 00061952 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2014-10-16 18:21 - 2014-09-18 19:58 - 00289280 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2014-10-16 18:21 - 2014-09-18 19:55 - 02187264 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2014-10-16 18:21 - 2014-09-18 19:54 - 00043008 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2014-10-16 18:21 - 2014-09-18 19:53 - 00032768 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2014-10-16 18:21 - 2014-09-18 19:51 - 00440320 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2014-10-16 18:21 - 2014-09-18 19:50 - 00112128 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2014-10-16 18:21 - 2014-09-18 19:49 - 00597504 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2014-10-16 18:21 - 2014-09-18 19:42 - 00731136 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2014-10-16 18:21 - 2014-09-18 19:42 - 00710656 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2014-10-16 18:21 - 2014-09-18 19:40 - 01249280 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2014-10-16 18:21 - 2014-09-18 19:36 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-16 18:21 - 2014-09-18 19:33 - 02309632 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2014-10-16 18:21 - 2014-09-18 19:32 - 00164864 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2014-10-16 18:21 - 2014-09-18 19:20 - 00607744 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2014-10-16 18:21 - 2014-09-18 19:18 - 01068032 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2014-10-16 18:21 - 2014-09-18 19:14 - 01447936 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2014-10-16 18:21 - 2014-09-18 18:59 - 01810944 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2014-10-16 18:21 - 2014-09-18 18:59 - 00775168 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2014-10-16 18:21 - 2014-09-18 18:53 - 01190400 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2014-10-16 18:21 - 2014-09-18 18:52 - 00678400 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2014-10-16 18:21 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\windows\system32\KBDYAK.DLL
2014-10-16 18:21 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\windows\system32\KBDTAT.DLL
2014-10-16 18:21 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\windows\system32\KBDRU1.DLL
2014-10-16 18:21 - 2014-07-08 21:03 - 00007168 _____ (Microsoft Corporation) C:\windows\system32\KBDBASH.DLL
2014-10-16 18:21 - 2014-07-08 21:03 - 00006656 _____ (Microsoft Corporation) C:\windows\system32\KBDRU.DLL
2014-10-16 18:21 - 2014-07-08 20:31 - 00007168 _____ (Microsoft Corporation) C:\windows\SysWOW64\KBDYAK.DLL
2014-10-16 18:21 - 2014-07-08 20:31 - 00007168 _____ (Microsoft Corporation) C:\windows\SysWOW64\KBDTAT.DLL
2014-10-16 18:21 - 2014-07-08 20:31 - 00006656 _____ (Microsoft Corporation) C:\windows\SysWOW64\KBDRU1.DLL
2014-10-16 18:21 - 2014-07-08 20:31 - 00006656 _____ (Microsoft Corporation) C:\windows\SysWOW64\KBDRU.DLL
2014-10-16 18:21 - 2014-07-08 20:31 - 00006656 _____ (Microsoft Corporation) C:\windows\SysWOW64\KBDBASH.DLL
2014-10-16 18:21 - 2014-07-08 17:38 - 00419992 _____ () C:\windows\system32\locale.nls
2014-10-16 18:21 - 2014-07-08 17:30 - 00419992 _____ () C:\windows\SysWOW64\locale.nls
2014-10-16 18:21 - 2014-06-18 17:23 - 01943696 _____ (Microsoft Corporation) C:\windows\system32\dfshim.dll
2014-10-16 18:21 - 2014-06-18 17:23 - 01131664 _____ (Microsoft Corporation) C:\windows\SysWOW64\dfshim.dll
2014-10-16 18:21 - 2014-06-18 17:23 - 00156824 _____ (Microsoft Corporation) C:\windows\SysWOW64\mscorier.dll
2014-10-16 18:21 - 2014-06-18 17:23 - 00156312 _____ (Microsoft Corporation) C:\windows\system32\mscorier.dll
2014-10-16 18:21 - 2014-06-18 17:23 - 00081560 _____ (Microsoft Corporation) C:\windows\SysWOW64\mscories.dll
2014-10-16 18:21 - 2014-06-18 17:23 - 00073880 _____ (Microsoft Corporation) C:\windows\system32\mscories.dll
2014-10-16 18:20 - 2014-09-24 21:08 - 00371712 _____ (Microsoft Corporation) C:\windows\system32\qdvd.dll
2014-10-16 18:20 - 2014-09-24 20:40 - 00519680 _____ (Microsoft Corporation) C:\windows\SysWOW64\qdvd.dll
2014-10-16 18:20 - 2014-09-17 21:00 - 03241472 _____ (Microsoft Corporation) C:\windows\system32\msi.dll
2014-10-16 18:20 - 2014-09-17 20:32 - 02363904 _____ (Microsoft Corporation) C:\windows\SysWOW64\msi.dll
2014-10-16 18:20 - 2014-09-04 00:23 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\rastls.dll
2014-10-16 18:20 - 2014-09-04 00:04 - 00372736 _____ (Microsoft Corporation) C:\windows\SysWOW64\rastls.dll
2014-10-16 18:19 - 2014-09-12 20:58 - 00077312 _____ (Microsoft Corporation) C:\windows\system32\packager.dll
2014-10-16 18:19 - 2014-09-12 20:40 - 00067072 _____ (Microsoft Corporation) C:\windows\SysWOW64\packager.dll
2014-10-16 18:19 - 2014-07-16 21:07 - 03722240 _____ (Microsoft Corporation) C:\windows\system32\mstscax.dll
2014-10-16 18:19 - 2014-07-16 21:07 - 01118720 _____ (Microsoft Corporation) C:\windows\system32\mstsc.exe
2014-10-16 18:19 - 2014-07-16 21:07 - 00681984 _____ (Microsoft Corporation) C:\windows\system32\termsrv.dll
2014-10-16 18:19 - 2014-07-16 21:07 - 00455168 _____ (Microsoft Corporation) C:\windows\system32\winlogon.exe
2014-10-16 18:19 - 2014-07-16 21:07 - 00235520 _____ (Microsoft Corporation) C:\windows\system32\winsta.dll
2014-10-16 18:19 - 2014-07-16 21:07 - 00150528 _____ (Microsoft Corporation) C:\windows\system32\rdpcorekmts.dll
2014-10-16 18:19 - 2014-07-16 21:07 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
2014-10-16 18:19 - 2014-07-16 21:07 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
2014-10-16 18:19 - 2014-07-16 20:40 - 00157696 _____ (Microsoft Corporation) C:\windows\SysWOW64\winsta.dll
2014-10-16 18:19 - 2014-07-16 20:39 - 03221504 _____ (Microsoft Corporation) C:\windows\SysWOW64\mstscax.dll
2014-10-16 18:19 - 2014-07-16 20:39 - 01051136 _____ (Microsoft Corporation) C:\windows\SysWOW64\mstsc.exe
2014-10-16 18:19 - 2014-07-16 20:39 - 00131584 _____ (Microsoft Corporation) C:\windows\SysWOW64\aaclient.dll
2014-10-16 18:19 - 2014-07-16 20:39 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
2014-10-16 18:19 - 2014-07-16 20:39 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
2014-10-16 18:19 - 2014-07-16 20:21 - 00212480 _____ (Microsoft Corporation) C:\windows\system32\Drivers\rdpwd.sys
2014-10-16 18:19 - 2014-07-16 20:21 - 00039936 _____ (Microsoft Corporation) C:\windows\system32\Drivers\tssecsrv.sys
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-11-08 15:41 - 2011-05-06 09:00 - 00090221 _____ () C:\windows\system32\fastboot.set
2014-11-08 15:24 - 2014-04-09 08:00 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-11-08 15:23 - 2011-05-06 08:56 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-08 15:23 - 2011-05-06 08:47 - 01397674 _____ () C:\FaceProv.log
2014-11-08 15:23 - 2009-07-14 00:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-11-08 15:22 - 2009-07-13 23:51 - 00047828 _____ () C:\windows\setupact.log
2014-11-08 15:03 - 2009-07-14 00:13 - 00782510 _____ () C:\windows\system32\PerfStringBackup.INI
2014-11-08 14:59 - 2011-05-06 08:15 - 01396696 _____ () C:\windows\WindowsUpdate.log
2014-11-08 12:37 - 2013-02-04 21:59 - 00000000 ____D () C:\Users\annm\AppData\Roaming\Spotify
2014-11-08 12:25 - 2011-05-06 08:46 - 00000000 ____D () C:\ProgramData\VeriFace
2014-11-08 09:55 - 2011-05-06 08:56 - 00000898 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-08 09:55 - 2009-07-14 00:09 - 00000000 ____D () C:\windows\System32\Tasks\WPD
2014-11-08 09:54 - 2012-07-01 17:43 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-11-08 09:54 - 2010-11-20 22:47 - 00119332 _____ () C:\windows\PFRO.log
2014-11-08 09:40 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\Vss
2014-11-01 13:03 - 2009-07-13 23:45 - 00028928 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-01 13:03 - 2009-07-13 23:45 - 00028928 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-28 05:34 - 2010-11-20 22:27 - 00275080 ____N (Microsoft Corporation) C:\windows\system32\MpSigStub.exe
2014-10-26 14:50 - 2011-05-06 08:56 - 00003894 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-26 14:50 - 2011-05-06 08:56 - 00003642 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-17 17:33 - 2012-07-01 17:43 - 00701104 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2014-10-17 17:33 - 2012-07-01 17:43 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-10-17 17:33 - 2012-07-01 17:43 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-10-17 16:42 - 2009-07-13 23:45 - 00352056 _____ () C:\windows\system32\FNTCACHE.DAT
2014-10-17 16:40 - 2014-05-12 20:14 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-10-17 16:39 - 2014-03-15 07:51 - 00004182 _____ () C:\windows\System32\Tasks\avast! Emergency Update
2014-10-16 17:58 - 2012-07-01 16:22 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
 
Some content of TEMP:
====================
C:\Users\annm\AppData\Local\Temp\nseF985.exe
C:\Users\annm\AppData\Local\Temp\nskF428.exe
C:\Users\annm\AppData\Local\Temp\nsn37AD.exe
C:\Users\annm\AppData\Local\Temp\nsp73A9.exe
C:\Users\annm\AppData\Local\Temp\nsp7FDA.exe
C:\Users\annm\AppData\Local\Temp\nsp8D43.exe
C:\Users\annm\AppData\Local\Temp\nszFF7F.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-10-16 19:37
 
==================== End Of Log ============================
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-11-2014 01
Ran by annm at 2014-11-08 15:45:19
Running from C:\Users\annm\Downloads
Boot Mode: Safe Mode (with Networking)
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Microsoft Security Essentials (Disabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Microsoft Security Essentials (Disabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Client Installation Program (HKLM-x32\...\{D3694B69-6F8C-42D3-8A0A-EB2AB528C02C}) (Version: 7.0 - Atheros)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2018 - Avast Software)
Best Buy pc app (Version: 3.2.0.0 - Best Buy) Hidden
Best Buy pc app (x32 Version: 3.2.0.0 - Best Buy) Hidden
BioExcess (HKLM-x32\...\InstallShield_{E6CB67CC-71D2-46b9-8D43-A4641A9EECB2}) (Version: 7.0.67.0 - Egis Technology Inc.)
BioExcess (Version: 7.0.67.0 - Egis Technology Inc.) Hidden
BioExcess (x32 Version: 7.0.67.0 - Egis Technology Inc.) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco Connect (HKLM-x32\...\Cisco Connect) (Version: 1.2.10218.1 - Cisco Consumer Products LLC)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3623 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
EgisTec ES603 WDM Driver (HKLM-x32\...\InstallShield_{AE4167B0-F589-4D2A-BF05-E181D543C49F}) (Version: 3.0.10.4 - Egis Technology Inc.)
Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.1 - Lenovo)
Energy Management (x32 Version: 6.0.2.1 - Lenovo) Hidden
ES603 WDM Driver (x32 Version: 3.0.10.4 - Egis Technology Inc.) Hidden
Fitbit Connect (HKLM-x32\...\{6A7C2B2E-36A3-4EF5-96C6-708CD090A3AD}) (Version: 1.0.1.5127 - Fitbit Inc.)
Garmin Training Center (HKLM-x32\...\{2A03B9F8-BE6D-43C6-A16A-B9998A194AF0}) (Version: 3.4.5 - Garmin Ltd or its subsidiaries)
Garmin USB Drivers (HKLM-x32\...\{510D2239-6C2E-457B-9590-485EC552D94D}) (Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.5.1001 - Intel Corporation)
iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Juniper Networks Setup Client (HKCU\...\Juniper_Setup_Client) (Version: 1.3.3.13503 - Juniper Networks)
Juniper Networks Setup Client Activex Control (HKLM-x32\...\Juniper_Setup_Client Activex Control) (Version: 1.3.1.6 - Juniper Networks)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ECC-B6BD-9C31E51D0333}) (Version: 1.11.0209.1 - Lenovo EasyCamera)
Lenovo EE Boot Optimizer (HKLM\...\Lenovo EE Boot Optimizer) (Version: 0.0.1.6 - Lenovo)
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 7.0.1628 - CyberLink Corp.) Hidden
Lenovo Security Suite (HKLM-x32\...\InstallShield_{0034859F-8E01-4C1D-BE77-F891C4786FBC}) (Version: 2.0.11.0 - Lenovo)
Lenovo Security Suite (x32 Version: 2.0.11.0 - Lenovo) Hidden
Lenovo_Wireless_Driver (HKLM-x32\...\{28ABE740-47F3-441B-9437-852F6A64EFF8}) (Version: 1.02.01 - Lenovo)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.141.11 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Excel Viewer (HKLM-x32\...\{95120000-003F-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4649.1003 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM-x32\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (HKLM-x32\...\{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}) (Version: 9.0.30411 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
OverDrive Media Console (HKLM-x32\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.)
Port Locker (HKLM-x32\...\InstallShield_{A6FEE06D-C7E1-48CB-A9DF-1E317CF83CA4}) (Version: 1.0.5.24 - Egis Technology Inc.)
Port Locker (Version: 1.0.5.24 - Egis Technology Inc.) Hidden
Port Locker (x32 Version: 1.0.5.24 - Egis Technology Inc.) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6282 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7600.10008 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Security Task Manager 1.8g (HKLM-x32\...\Security Task Manager) (Version: 1.8g - Neuber Software)
Spotify (HKCU\...\Spotify) (Version: 0.8.8.450.gd9413516 - Spotify AB)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.7.0 - Synaptics Incorporated)
VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.0.1224 - Lenovo)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1) (HKLM\...\EA12B1FB53CE4E387C31A85236C41EF559B5E392) (Version: 12/02/2010 6.1.0.1 - Lenovo)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-3301532938-1686014884-1055388246-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\annm\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3301532938-1686014884-1055388246-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\annm\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3301532938-1686014884-1055388246-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\annm\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3301532938-1686014884-1055388246-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\annm\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3301532938-1686014884-1055388246-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\annm\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\FileSyncApi64.dll (Microsoft Corporation)
 
==================== Restore Points  =========================
 
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {002DC74D-CF6C-4851-827F-B1C3E07125F4} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)
Task: {421F8758-1F74-4396-A5EE-38BB62FE3E41} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe [2010-12-24] (CyberLink)
Task: {4B6CC0BB-5733-4C07-8B85-7B4274D0C1A3} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-10-17] (Adobe Systems Incorporated)
Task: {5179E79F-A906-44F8-B283-63C087111132} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)
Task: {5827673C-E35D-4CC3-B1C1-3BF5C037ED8D} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-09-25] (Microsoft Corporation)
Task: {974DB887-525E-41D3-916C-AD4780E9B6D4} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-06-07] (AVAST Software)
Task: {C879E6C1-0A54-45A8-AA92-05888C44CB6C} - System32\Tasks\Launch 20383 => msiexec /q /x {6BBB7B08-E9CC-4AC3-AE8F-BF0D7D3E62D2}
Task: {ECF2A59E-F1FC-441D-A234-D8ED6F7AAA4B} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) =============
 
2014-08-30 08:21 - 2014-10-25 20:25 - 08896160 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2011-05-06 08:46 - 2011-05-06 08:46 - 01508192 _____ () C:\windows\system32\IcnOvrly.dll
2014-11-01 12:52 - 2014-10-21 23:04 - 08910664 _____ () C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\pdf.dll
2014-11-01 12:52 - 2014-10-21 23:04 - 01681224 _____ () C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMSwissArmy => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMSwissArmy => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Option => "OptionValue"="2"
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
MSCONFIG\startupfolder: C:^Users^annm^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Best Buy pc app.lnk => C:\windows\pss\Best Buy pc app.lnk.Startup
MSCONFIG\startupreg: 332BigDog => C:\Program Files (x86)\USB Camera2\VM332_STI.EXE
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: AvastUI.exe => "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
MSCONFIG\startupreg: EgisTecPMMUpdate => "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
MSCONFIG\startupreg: EgisUpdate => "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
MSCONFIG\startupreg: Energy Management => C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
MSCONFIG\startupreg: EnergyUtility => C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe
MSCONFIG\startupreg: Fitbit Connect => "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun
MSCONFIG\startupreg: gStart => C:\Garmin\gStart.exe
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: Lenovo EE Boot Optimizer => C:\Program Files (x86)\Lenovo\Boot Optimizer\PopWnd.exe
MSCONFIG\startupreg: MSC => "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
MSCONFIG\startupreg: PLTSR => "C:\Program Files (x86)\EgisTec Port Locker\EgisPLTSR.exe"
MSCONFIG\startupreg: Spotify => "C:\Users\annm\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
MSCONFIG\startupreg: Spotify Web Helper => "C:\Users\annm\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
MSCONFIG\startupreg: UpdateP2GShortCut => "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"
MSCONFIG\startupreg: UpdatePRCShortCut => "C:\Program Files\Lenovo\OneKey App\OneKey Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Lenovo\OneKey App\OneKey Recovery" UpdateWithCreateOnce "Software\Lenovo\OneKey App\OneKey Recovery"
MSCONFIG\startupreg: VeriFaceManager => C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe
MSCONFIG\startupreg: VitaKeyTSR => C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe /run
MSCONFIG\startupreg: YouCam Mirage => "C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe"
MSCONFIG\startupreg: YouCam Tray => "C:\Program Files (x86)\Lenovo\YouCam\YouCam.exe" /s
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-3301532938-1686014884-1055388246-500 - Administrator - Disabled)
annm (S-1-5-21-3301532938-1686014884-1055388246-1000 - Administrator - Enabled) => C:\Users\annm
Guest (S-1-5-21-3301532938-1686014884-1055388246-501 - Limited - Disabled) => C:\Users\Guest
 
==================== Faulty Device Manager Devices =============
 
Name: avast! Revert
Description: avast! Revert
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswRvrt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: avast! VM Monitor
Description: avast! VM Monitor
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: aswVmm
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (11/08/2014 03:42:03 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 03:24:31 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 02:58:49 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:25:53 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:22:48 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:12:51 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:10:04 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
 
 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
.
 
Error: (11/08/2014 11:35:46 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 10:24:55 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 10:11:28 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (11/08/2014 03:43:28 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:58 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:58 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:58 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:57 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:56 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:56 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:56 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/08/2014 03:41:56 PM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (11/08/2014 03:41:56 PM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
 
Microsoft Office Sessions:
=========================
Error: (11/08/2014 03:42:03 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 03:24:31 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 02:58:49 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:25:53 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:22:48 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:12:51 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 00:10:04 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (11/08/2014 11:35:46 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 10:24:55 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/08/2014 10:11:28 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
==================== Memory info =========================== 
 
Processor: Intel® Pentium® CPU B950 @ 2.10GHz
Percentage of memory in use: 22%
Total physical RAM: 4010.14 MB
Available physical RAM: 3088.81 MB
Total Pagefile: 8018.46 MB
Available Pagefile: 7131.66 MB
Total Virtual: 8192 MB
Available Virtual: 8191.82 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:420 GB) (Free:353.93 GB) NTFS
Drive d: (LENOVO) (Fixed) (Total:30.59 GB) (Free:30.46 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: C3685EBC)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=420 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=30.6 GB) - (Type=OF Extended)
Partition 4: (Not Active) - (Size=15.1 GB) - (Type=12)
 
==================== End Of Log ============================

 

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Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
     
    
Before we start please read and note the following:

  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything unexpected happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  warning.gif Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
Can you attach the report from MalwareBytes?

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Very strange. Nothing serious here that could cause boot problems.
 
But I see three antivirus products on your PC. This could be the problem. Since software cannot be uninstalled in Safe Mode without some tweaks, we will first run one FRST fix. Try to boot normally when after FRST fix.
 
 
 
FRST.gif Fix with Farbar Recovery Scan Tool
 

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

fixlist.txt

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Windows boots up and all the icons show up, but then after 30 seconds to 1 minute, it becomes unresponsive. Hovering the mouse over the taskbar does not highlight anything and nothing is clickable. If you try to click on an icon, the screen goes into the nonresponsive mode with the mouse arrow spinning like it's thinking endlessly.

 

Then if you press CTL+ALT+DEL the screen goes black and gives the following warning: "Failure to display security and shut down options: the logon process was unable to display security and logon options when CTRL +ALT DEL was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."

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Okay, then we will remove two of your antivirus products, they probably cause this issue.
 
 
FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

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FRST.gif Fix with Farbar Recovery Scan Tool
 


icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

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FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

Link to post
Share on other sites

FRST.gif Fix with Farbar Recovery Scan Tool
 


icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

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Let's make fresh FRST scan:
 
 
 
FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

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