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Need help removing fff5ee and 95.215.1.57 in SysWOW64


jklcpa

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Malwarebytes is blocking these malicious sites, and I'm getting the pop up warnings. Scans in malwarebytes and McAfee didn't report any problems found or quarantine anything.

 

Could one of the super techs on here help me with this removal?  I don't know where to start.

 

Thanks,

Judy

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:
 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

 
<====><====><====><====><====><====><====><====>
 
1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........
Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware
Same for PUM (Potentially Unwanted Modifications)
Quarantine all that's found
Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.
(use correct version for your system.....Which system am I using?)
FRST <----for 32 bit systems
FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.
reply1.jpg

New window that comes up.
replyer1.jpg


Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.


Wait for the Prescan to finish

Click Scan to scan the system.
When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:
%programdata%/RogueKiller/Logs <-------W7
C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC
 

Note:
Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly


Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive


<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.


<+>The removal of malware isn't instantaneous, please be patient.


<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs


<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------
If I don't respond within 24 hours, please send me a PM

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Thanks for answering. I'm running the scans now and will post logs when these initial steps are completed.

 

Just now I started also getting a pop up that MWB is blocking searchnet.blinkxcore.com and another with domain that is blank, and task manager is showing an additional 10-12 dllhost.exe*32 processes that aren't usually there.

These are 2 new things since my first posting here. 

 

Judy

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MWB scan log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/8/2014
Scan Time: 6:27:05 PM
Logfile: MWB scan log.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.08.06
Rootkit Database: v2014.11.08.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Judy

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 345463
Time Elapsed: 22 min, 45 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

__________________________________________________

 

FRST log:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-11-2014 01
Ran by Judy (administrator) on JUDY-DESKTOP on 08-11-2014 18:51:13
Running from C:\Users\Judy\Desktop\Farbar folder
Loaded Profile: Judy (Available profiles: Judy)
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(Creative Technology Ltd) C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(AMD) C:\Windows\System32\atieclxx.exe
() C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
() C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
(Thomson Reuters) C:\Windows\csifcsvc.exe
(PFU LIMITED) C:\Windows\twain_32\fjscan32\FJTWMKSV.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(Nitro PDF Software) C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(PFU LIMITED) C:\Windows\twain_32\fjscan32\ERG\FTErGuid.exe
(Creative Technology Ltd) C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Alcor Micro Corp.) C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
() C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe
() C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\Platform\McUICnt.exe
(FUJITSU LIMITED) C:\Windows\twain_32\fjscan32\FjtwMkup.exe
(PFU LIMITED) C:\Windows\twain_32\fjscan32\FiWiaChecker.exe
(PFU LIMITED) C:\Windows\twain_32\fjscan32\FTPWREVT\FTPWREVT.exe
(PFU LIMITED) C:\Windows\twain_32\fjscan32\SOP\FtLnSOP.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(McAfee, Inc.) C:\Program Files\mcafee\msc\McAPExe.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Windows\System32\taskmgr.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\splwow64.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [VolPanel] => C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe [237693 2009-02-03] (Creative Technology Ltd)
HKLM-x32\...\Run: [startCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-04-19] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [sPIRunE] => Rundll32 SPIRunE.dll,RunDLLEntry
HKLM-x32\...\Run: [shwiconXP9106] => C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe [237568 2010-03-10] (Alcor Micro Corp.)
HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe [307184 2010-07-16] (Sonic Solutions)
HKLM-x32\...\Run: [mcui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [iAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2010-09-13] (Intel Corporation)
HKLM-x32\...\Run: [CPMonitor] => C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe [84464 2010-07-13] ()
HKLM-x32\...\Run: [AccuWeatherWidget] => C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe [968048 2012-02-01] ()
HKLM-x32\...\Run: [mcpltui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [FJTWAIN Setup] => C:\Windows\twain_32\fjscan32\FjtwMkup.exe [139264 2012-01-23] (FUJITSU LIMITED)
HKLM-x32\...\Run: [FiWIA Service Checker] => C:\Windows\twain_32\fjscan32\FiWiaChecker.exe [86016 2009-10-21] (PFU LIMITED)
HKLM-x32\...\Run: [FTPWRENV] => C:\Windows\Twain_32\Fjscan32\FTPWREVT\FTPWREVT.exe [45056 2007-10-16] (PFU LIMITED)
HKLM-x32\...\Run: [FtLnSOP_setup] => C:\Windows\Twain_32\Fjscan32\SOP\FtLnSOP.exe [233472 2012-04-05] (PFU LIMITED)
HKLM-x32\...\Run: [sunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)
HKU\S-1-5-21-1015946692-1504702690-3735682585-1000\...\Run: [DRAKE11 AutoUpdate] => [X]
HKU\S-1-5-21-1015946692-1504702690-3735682585-1000\...\Run: [DRAKE13 AutoUpdate] => [X]
HKU\S-1-5-21-1015946692-1504702690-3735682585-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Error Recovery Guide.lnk
ShortcutTarget: Error Recovery Guide.lnk -> C:\Windows\twain_32\fjscan32\ERG\FTErGuid.exe (PFU LIMITED)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WD Quick View.lnk
ShortcutTarget: WD Quick View.lnk -> C:\Program Files\Western Digital\WD SmartWare\WDDMStatus.exe (Western Digital Technologies, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
SearchScopes: HKCU - DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
SearchScopes: HKCU - {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} -  No File
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} -  No File
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -  No File
Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
Handler-x32: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\SysWOW64\mscoree.dll (Microsoft Corporation)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll (McAfee, Inc.)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

FireFox:
========
FF ProfilePath: C:\Users\Judy\AppData\Roaming\Mozilla\Firefox\Profiles\6dutc1sv.default-1411188143262
FF Homepage: hxxp://xfinity.comcast.net/home/x/?cid=mtmh10082014
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_189.dll ()
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_189.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @nitropdf.com/NitroPDF -> C:\Program Files (x86)\Nitro PDF\Reader 2\npnitromozilla.dll ( )
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @citrixonline.com/appdetectorplugin -> C:\Users\Judy\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2014-02-06]
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK
FF Extension: McAfee Anti-Spam Thunderbird Extension - C:\Program Files\McAfee\MSK [2011-08-17]

Chrome:
=======

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269; C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [457200 2009-06-02] ()
R2 BOT4Service; C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [32240 2010-07-14] ()
S3 Creative ALchemy AL6 Licensing Service; C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [79360 2011-08-17] (Creative Labs) [File not signed]
S3 Creative Audio Engine Licensing Service; C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [79360 2011-08-17] (Creative Labs) [File not signed]
R2 CTAudSvcService; C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe [307200 2009-02-23] (Creative Technology Ltd) [File not signed]
R2 FCPrintService; C:\Windows\csifcsvc.exe [136192 2010-10-13] (Thomson Reuters) [File not signed]
R2 FJTWMKSV; C:\Windows\twain_32\fjscan32\FJTWMKSV.exe [36864 2011-07-20] (PFU LIMITED) [File not signed]
R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178528 2014-04-25] (McAfee, Inc.)
S3 McAWFwk; c:\Program Files\mcafee\msc\McAWFwk.exe [224704 2011-03-08] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S3 McODS; C:\Program Files\mcafee\VirusScan\mcods.exe [603424 2014-09-04] (McAfee, Inc.)
S4 McOobeSv; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1041192 2014-08-20] (McAfee, Inc.)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-06-20] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [189912 2014-06-20] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 NitroReaderDriverReadSpool2; C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe [341288 2011-10-25] (Nitro PDF Software)
R2 QBCFMonitorService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [45056 2014-02-04] (Intuit) [File not signed]
S3 QBFCService; C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [61440 2009-07-23] (Intuit Inc.) [File not signed]
S3 RoxMediaDB13; C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [1099248 2010-07-16] (Sonic Solutions)
S2 WDDMService; C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe [317328 2011-08-01] (WDC)
S2 WDFMEService; C:\Program Files\Western Digital\WD SmartWare\WDFME.exe [1978256 2011-08-01] (Western Digital )
S2 WDRulesService; C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe [1338256 2011-08-01] (Western Digital )

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [72128 2014-06-20] (McAfee, Inc.)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [197704 2013-09-23] (McAfee, Inc.)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-11-08] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation)
R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [181704 2014-06-20] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [313544 2014-06-20] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [523792 2014-06-20] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [786296 2014-06-20] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [445512 2014-08-20] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [96592 2014-08-20] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [348552 2014-06-20] (McAfee, Inc.)
S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-08 18:27 - 2014-11-08 18:51 - 00000000 ____D () C:\Users\Judy\Desktop\Farbar folder
2014-11-08 16:32 - 2014-11-08 16:32 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-11-08 16:18 - 2014-11-08 16:18 - 00000000 ____D () C:\DS201311082014-01
2014-11-08 14:43 - 2014-11-08 18:51 - 00000000 ____D () C:\FRST
2014-11-07 00:19 - 2014-11-07 00:19 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-11-06 11:18 - 2014-11-06 11:18 - 01086128 _____ () C:\Windows\Minidump\110614-17004-01.dmp
2014-11-04 07:00 - 2014-11-05 06:07 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\058A55DE.sys
2014-10-30 06:22 - 2014-11-02 06:17 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\6FC13221.sys
2014-10-15 14:16 - 2014-10-15 14:16 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2014-10-15 14:16 - 2014-10-15 14:16 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2014-10-15 14:16 - 2014-10-15 14:16 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2014-10-15 14:16 - 2014-10-15 14:16 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-10-15 14:16 - 2014-10-15 14:16 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-10-15 14:16 - 2014-10-15 14:16 - 00000000 ____D () C:\Program Files (x86)\Java
2014-10-15 05:21 - 2014-10-09 21:05 - 00507392 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-10-15 05:21 - 2014-10-09 21:05 - 00276480 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-10-15 05:21 - 2014-09-28 19:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-15 05:21 - 2014-08-18 22:11 - 00693176 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi
2014-10-15 05:21 - 2014-08-18 22:10 - 00616352 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi
2014-10-15 05:21 - 2014-08-18 22:08 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2014-10-15 05:21 - 2014-08-18 22:08 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2014-10-15 05:21 - 2014-08-18 22:08 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2014-10-15 05:21 - 2014-08-18 22:07 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2014-10-15 05:21 - 2014-08-18 22:07 - 00146944 _____ (Microsoft Corporation) C:\Windows\system32\appidpolicyconverter.exe
2014-10-15 05:21 - 2014-08-18 22:07 - 00058880 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2014-10-15 05:21 - 2014-08-18 22:07 - 00032256 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2014-10-15 05:21 - 2014-08-18 22:07 - 00017920 _____ (Microsoft Corporation) C:\Windows\system32\appidcertstorecheck.exe
2014-10-15 05:21 - 2014-08-18 21:41 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2014-10-15 05:21 - 2014-08-18 21:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2014-10-15 05:21 - 2014-08-18 21:06 - 00061440 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2014-10-15 05:21 - 2014-07-06 21:07 - 14632960 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2014-10-15 05:21 - 2014-07-06 21:07 - 00782848 _____ (Microsoft Corporation) C:\Windows\system32\wmdrmsdk.dll
2014-10-15 05:21 - 2014-07-06 21:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 05551032 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2014-10-15 05:21 - 2014-07-06 21:06 - 04120576 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 01574400 _____ (Microsoft Corporation) C:\Windows\system32\quartz.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 01202176 _____ (Microsoft Corporation) C:\Windows\system32\drmv2clt.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 01069056 _____ (Microsoft Corporation) C:\Windows\system32\cryptui.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00842240 _____ (Microsoft Corporation) C:\Windows\system32\blackbox.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00679424 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00641024 _____ (Microsoft Corporation) C:\Windows\system32\msscp.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\evr.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00497664 _____ (Microsoft Corporation) C:\Windows\system32\drmmgrtn.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00432128 _____ (Microsoft Corporation) C:\Windows\system32\mfplat.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00325632 _____ (Microsoft Corporation) C:\Windows\system32\msnetobj.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\pcasvc.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00082432 _____ (Microsoft Corporation) C:\Windows\system32\cryptsp.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-10-15 05:21 - 2014-07-06 21:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-10-15 05:21 - 2014-07-06 21:06 - 00009728 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
2014-10-15 05:21 - 2014-07-06 21:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
2014-10-15 05:21 - 2014-07-06 21:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
2014-10-15 05:21 - 2014-07-06 21:05 - 12625920 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2014-10-15 05:21 - 2014-07-06 21:05 - 00126464 _____ (Microsoft Corporation) C:\Windows\system32\audiodg.exe
2014-10-15 05:21 - 2014-07-06 21:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-10-15 05:21 - 2014-07-06 20:52 - 00663552 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\PEAuth.sys
2014-10-15 05:21 - 2014-07-06 20:40 - 11411456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmp.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 03208704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 01329664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\quartz.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 01005056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptui.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00988160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmv2clt.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00744960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\blackbox.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00617984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmdrmsdk.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msscp.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00489984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\evr.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00406016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmmgrtn.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00354816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfplat.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00265216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msnetobj.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00081408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsp.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00008192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\spwmp.dll
2014-10-15 05:21 - 2014-07-06 20:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdxm.ocx
2014-10-15 05:21 - 2014-07-06 20:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxmasf.dll
2014-10-15 05:21 - 2014-07-06 20:39 - 12625408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmploc.DLL
2014-10-15 05:21 - 2014-07-06 20:39 - 03970488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2014-10-15 05:21 - 2014-07-06 20:39 - 03914680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2014-10-15 05:21 - 2014-07-06 20:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-10-15 05:21 - 2014-07-06 20:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-10-15 05:21 - 2014-07-06 20:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-10-15 05:21 - 2014-06-27 19:21 - 00619056 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2014-10-15 05:21 - 2014-06-27 19:21 - 00532176 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2014-10-15 05:21 - 2014-06-27 19:21 - 00457400 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll
2014-10-15 05:21 - 2014-06-18 17:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-15 05:21 - 2014-06-18 17:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-15 05:21 - 2014-06-18 17:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-15 05:21 - 2014-06-18 17:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-15 05:21 - 2014-06-18 17:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-15 05:21 - 2014-06-18 17:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-15 05:20 - 2014-10-09 21:00 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-10-15 05:20 - 2014-10-06 21:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-15 05:20 - 2014-10-06 21:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-15 05:20 - 2014-09-25 17:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-15 05:20 - 2014-09-25 17:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-15 05:20 - 2014-09-25 17:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-15 05:20 - 2014-09-25 17:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-15 05:20 - 2014-09-25 17:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-15 05:20 - 2014-09-25 17:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-15 05:20 - 2014-09-25 17:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-15 05:20 - 2014-09-18 21:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-15 05:20 - 2014-09-18 20:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-15 05:20 - 2014-09-18 20:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-15 05:20 - 2014-09-18 20:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-15 05:20 - 2014-09-18 20:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-15 05:20 - 2014-09-18 20:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-15 05:20 - 2014-09-18 20:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-15 05:20 - 2014-09-18 20:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-15 05:20 - 2014-09-18 20:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-15 05:20 - 2014-09-18 20:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-15 05:20 - 2014-09-18 20:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-15 05:20 - 2014-09-18 20:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-15 05:20 - 2014-09-18 20:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-15 05:20 - 2014-09-18 20:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-15 05:20 - 2014-09-18 20:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-15 05:20 - 2014-09-18 20:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-15 05:20 - 2014-09-18 20:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-15 05:20 - 2014-09-18 20:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-15 05:20 - 2014-09-18 20:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-15 05:20 - 2014-09-18 20:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-15 05:20 - 2014-09-18 20:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-15 05:20 - 2014-09-18 20:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-15 05:20 - 2014-09-18 20:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-15 05:20 - 2014-09-18 20:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-15 05:20 - 2014-09-18 20:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-15 05:20 - 2014-09-18 20:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-15 05:20 - 2014-09-18 19:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-15 05:20 - 2014-09-18 19:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-15 05:20 - 2014-09-18 19:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-15 05:20 - 2014-09-18 19:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-15 05:20 - 2014-09-18 19:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-15 05:20 - 2014-09-18 19:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-15 05:20 - 2014-09-18 19:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-15 05:20 - 2014-09-18 19:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-15 05:20 - 2014-09-18 19:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-15 05:20 - 2014-09-18 19:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-15 05:20 - 2014-09-18 19:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-15 05:20 - 2014-09-18 19:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-15 05:20 - 2014-09-18 19:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-15 05:20 - 2014-09-18 19:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-15 05:20 - 2014-09-18 19:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-15 05:20 - 2014-09-18 19:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-15 05:20 - 2014-09-18 19:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-15 05:20 - 2014-09-18 18:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-15 05:20 - 2014-09-18 18:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-15 05:20 - 2014-09-18 18:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-15 05:20 - 2014-09-18 18:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-15 05:20 - 2014-09-17 21:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-10-15 05:20 - 2014-09-17 20:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-10-15 05:20 - 2014-09-12 20:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-15 05:20 - 2014-09-12 20:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-15 05:20 - 2014-09-04 00:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-15 05:20 - 2014-09-04 00:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-10-15 05:20 - 2014-07-16 21:07 - 01113088 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorets.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-15 05:20 - 2014-07-16 21:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-15 05:20 - 2014-07-16 21:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-15 05:20 - 2014-07-16 20:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-15 05:20 - 2014-07-16 20:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-10-15 05:20 - 2014-07-16 20:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe
2014-10-15 05:20 - 2014-07-16 20:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2014-10-15 05:20 - 2014-07-16 20:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-15 05:20 - 2014-07-16 20:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-15 05:20 - 2014-07-16 20:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-15 05:20 - 2014-07-16 20:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-08 18:14 - 2012-03-31 13:06 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-11-08 17:35 - 2011-09-15 16:39 - 00000000 ____D () C:\Users\Judy\Documents\CLIENT FILECABINET
2014-11-08 17:24 - 2011-09-15 16:40 - 00000000 ____D () C:\Users\Judy\Documents\CORRESP
2014-11-08 17:23 - 2011-09-15 16:40 - 00000000 ____D () C:\Users\Judy\Documents\Dog Stuff
2014-11-08 17:17 - 2012-01-31 10:52 - 00000000 ____D () C:\Users\Judy\Documents\Peer Review
2014-11-08 17:16 - 2011-09-15 16:41 - 00000000 ____D () C:\Users\Judy\Documents\Recipes
2014-11-08 16:56 - 2009-07-13 23:45 - 00026576 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-08 16:56 - 2009-07-13 23:45 - 00026576 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-08 16:36 - 2009-07-14 00:13 - 00800682 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-08 16:32 - 2011-08-17 11:38 - 01863733 _____ () C:\Windows\WindowsUpdate.log
2014-11-08 16:29 - 2014-09-19 19:57 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-11-08 16:29 - 2011-08-17 12:11 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks
2014-11-08 16:29 - 2011-08-17 12:11 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks
2014-11-08 16:29 - 2011-08-17 11:53 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-11-08 16:28 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-08 16:28 - 2009-07-13 23:51 - 00103626 _____ () C:\Windows\setupact.log
2014-11-08 16:24 - 2012-10-10 12:45 - 00000000 ____D () C:\Users\Judy\Documents\QuickBooks backup files
2014-11-08 16:24 - 2011-09-16 12:00 - 00000000 ____D () C:\Users\Judy\Documents\QuickBooks working copy
2014-11-08 16:12 - 2013-12-03 14:42 - 00000000 ____D () C:\DRAKE13
2014-11-08 10:36 - 2013-05-21 15:06 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask
2014-11-08 06:10 - 2014-01-18 23:36 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-11-06 23:51 - 2010-11-20 22:47 - 00350876 _____ () C:\Windows\PFRO.log
2014-11-06 23:38 - 2014-07-03 12:01 - 00000000 ____D () C:\Users\Judy\AppData\Local\Adobe
2014-11-06 23:38 - 2012-03-31 13:06 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-11-06 23:38 - 2012-03-31 13:06 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-11-06 23:38 - 2011-08-17 11:40 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-11-06 15:41 - 2011-09-15 16:38 - 00000000 ____D () C:\Users\Judy\Documents\FIRM ADMIN
2014-11-06 12:17 - 2011-10-14 12:47 - 00027613 _____ () C:\Users\Judy\Documents\passwords.xlsx
2014-11-06 11:18 - 2014-03-09 21:19 - 758977441 _____ () C:\Windows\MEMORY.DMP
2014-11-06 11:18 - 2014-03-09 21:19 - 00000000 ____D () C:\Windows\Minidump
2014-11-04 16:51 - 2011-09-21 10:40 - 00000000 ____D () C:\Users\Judy\AppData\Roaming\PrimoPDF
2014-11-03 06:38 - 2011-08-17 12:06 - 00000000 ____D () C:\Program Files (x86)\McAfee
2014-11-02 22:23 - 2011-09-15 15:11 - 00000000 ____D () C:\Users\Judy\Documents\Outlook Files
2014-11-02 06:16 - 2009-07-14 00:09 - 00000000 ____D () C:\Windows\System32\Tasks\WPD
2014-11-01 14:23 - 2011-09-15 12:10 - 00000000 ____D () C:\Users\Judy\AppData\Local\Nero
2014-11-01 07:22 - 2011-08-17 12:06 - 00000000 ____D () C:\Program Files\Common Files\mcafee
2014-10-30 22:11 - 2014-01-01 23:52 - 00000000 ____D () C:\CWU2014
2014-10-30 22:09 - 2011-09-15 10:57 - 00000000 ____D () C:\Users\Judy\AppData\Local\VirtualStore
2014-10-30 16:56 - 2014-02-06 18:08 - 00000000 ____D () C:\ProgramData\ScandAllPRO
2014-10-30 13:39 - 2011-09-15 16:43 - 00000000 ____D () C:\Users\Judy\Documents\TAXINSTR
2014-10-18 17:20 - 2011-09-15 16:38 - 00000000 ____D () C:\Users\Judy\Documents\Knitted Doll Patterns
2014-10-17 14:16 - 2011-09-21 10:38 - 00000000 ____D () C:\Users\Judy\AppData\Roaming\Nitro PDF
2014-10-15 15:11 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-10-15 14:17 - 2013-12-03 00:05 - 00000000 ____D () C:\ProgramData\Oracle
2014-10-15 14:07 - 2009-07-13 23:45 - 00573064 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-15 14:06 - 2014-05-06 23:37 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-10-15 14:06 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism
2014-10-15 14:06 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\system32\Dism
2014-10-15 13:43 - 2011-09-15 12:43 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-10-15 13:40 - 2013-08-15 01:21 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-15 13:36 - 2011-09-19 18:21 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-10-13 15:31 - 2014-09-19 19:56 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-10-13 15:31 - 2014-09-19 19:56 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-10-13 15:31 - 2014-09-19 19:56 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-13 10:09 - 2011-09-15 16:39 - 00000000 ____D () C:\Users\Judy\Documents\Knitting Patterns
2014-10-13 09:56 - 2012-01-03 16:08 - 00000000 ____D () C:\Program Files (x86)\ATX2011

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-11-05 07:49

==================== End Of Log ============================

 

 

Addition log:

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-11-2014 01
Ran by Judy at 2014-11-08 18:51:59
Running from C:\Users\Judy\Desktop\Farbar folder
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {ADA629C7-7F48-5689-624A-3B76997E0892}
AS: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {16C7C823-5972-5907-58FA-0004E2F9422F}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall (Enabled) {959DA8E2-3527-57D1-4915-924367AD4FE9}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

2009 SFS W2/1099 Printer (HKLM-x32\...\CCH Small Firm Services XML Printer) (Version:  - )
ABBYY FineReader for ScanSnap 4.1 (HKLM-x32\...\{FB410000-0002-0000-0000-074957833700}) (Version: 8.02.566.72518 - ABBYY)
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
AccuWage 2013 Java (HKCU\...\AccuWage 2013 Java) (Version:  - SSA)
Adobe Acrobat X Standard - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-BA7E-000000000005}) (Version: 10.1.12 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (Version: 11.6.0.10419 - ATI Technologies Inc.) Hidden
ATI Catalyst Install Manager (HKLM\...\{E73155E5-E75F-D09E-30C0-C18E3C3A1FA3}) (Version: 3.0.825.0 - ATI Technologies, Inc.)
ATX 2012 (HKLM-x32\...\InstallShield_{A5D50767-9200-4D23-BFBC-F9E45C521EA4}) (Version: 12.0 - CCH Small Firm Services)
ATX 2012 (x32 Version: 12.0 - CCH Small Firm Services) Hidden
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Blio (HKLM-x32\...\{40C78E3F-E1B2-42FD-B862-A125B8C35902}) (Version: 3.0.9490 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCH Small Firm Services (xulRunner) (HKLM-x32\...\CCH Small Firm Services (xulRunner)) (Version:  - CCH Smal Firm Services)
CCH Small Firm Services 2009 (Remove Only) (HKLM-x32\...\CCH Small Firm Services 2009) (Version:  - )
CCH Small Firm Services 2010 (Remove Only) (HKLM-x32\...\CCH Small Firm Services 2010) (Version:  - )
CCH Small Firm Services 2011 (Remove Only) (HKLM-x32\...\CCH Small Firm Services 2011) (Version:  - )
CCH Small Firm Services 2012 (Remove Only) (HKLM-x32\...\CCH Small Firm Services 2012) (Version:  - )
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{AC7E7905-8C59-4806-A96D-30936A2B1FC5}) (Version: 1.0.168 - Citrix)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)
Creative Audio Control Panel (HKLM-x32\...\AudioCS) (Version: 3.00 - Creative Technology Limited)
Creative Software AutoUpdate (HKLM-x32\...\Creative Software AutoUpdate) (Version: 1.40 - Creative Technology Limited)
Creative Sound Blaster Properties x64 Edition (HKLM-x32\...\Creative Sound Blaster Properties x64 Edition) (Version:  - Creative Technology Limited)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
Dell VideoStage  (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
DW WLAN Card (HKLM\...\DW WLAN Card) (Version: 5.60.48.35 - Dell Inc.)
Error Recovery Guide for fi-6110 (HKLM-x32\...\{318B5BFC-7735-40FE-AEEB-6D9383B74CE9}) (Version: 3.2.3.1 - PFU)
FileCabinet CS (HKLM-x32\...\FileCabinet CS) (Version:  - )
FileCabinet CS Print Driver (HKLM-x32\...\FileCabinet CS Print Driver) (Version:  - )
fi-Scanner manuals for fi-6110 (HKLM-x32\...\{6608D3E2-F9A4-47C7-8E69-90D8F8323152}) (Version: 1.02.02 - PFU LIMITED)
Fixed Assets CS (HKLM-x32\...\Fixed Assets CS) (Version: 13.1.0 - Thomson Reuters)
Fujitsu ScandAll PRO ScanSnap mode Add-in (HKLM-x32\...\ScanSnap mode Addin) (Version: 1.0.2.2 - PFU LIMITED)
Fujitsu ScandAll PRO ScanSnap mode Add-in (x32 Version: 1.0.2.2 - PFU LIMITED) Hidden
Fujitsu ScandAll PRO V2.0.7 (HKLM-x32\...\ScandAllPRO) (Version: 2.0.7.4 - PFU LIMITED)
Fujitsu ScandAll PRO V2.0.7 (x32 Version: 2.0.7.4 - PFU LIMITED) Hidden
FUJITSU Scanner USB HotFix (HKLM-x32\...\{F7FFF37F-DB74-408C-840F-BD8B8E955B5B}) (Version: 1.00.0000 - PFU LIMITED)
GoToMeeting 6.0.0.1259 (HKCU\...\GoToMeeting) (Version: 6.0.0.1259 - CitrixOnline)
Host OpenAL (HKLM-x32\...\Host OpenAL) (Version: 1.00 - Creative Technology Limited)
Infragisticsv112Install 2013 (HKLM-x32\...\{E20658ED-E86A-4681-9649-2AB8151B4ADF}) (Version: 13.1.0 - Thomson Reuters)
Infragisticsv62Install 2010 (HKLM-x32\...\{705292ED-22B2-4BCF-8DD4-F9B393844D7D}) (Version: 10.1.0 - Thomson Reuters)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 12.8.992 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Mozilla Firefox 33.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.0.3 (x86 en-US)) (Version: 33.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Multimedia Card Reader (HKLM-x32\...\InstallShield_{41068A8C-3F30-46B6-978A-EA692F28D1AF}) (Version: 1.7.915.93 - Fitipower)
Multimedia Card Reader (x32 Version: 1.7.915.93 - Fitipower) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Nitro Reader 2 (HKLM\...\{5CF37F1F-7C84-421C-8E7A-C8859CCFEBD3}) (Version: 2.1.0.13 - Nitro PDF Software)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
PPC Library (HKLM-x32\...\PPC Library) (Version:  - )
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
QuickBooks (x32 Version: 21.0.4014.904 - Intuit Inc.) Hidden
QuickBooks Pro 2011 (HKLM-x32\...\{11E0AC7D-6822-4F67-865F-EE1C13D28C38}) (Version: 21.0.4014.904 - Intuit Inc.)
QuickBooks Product Listing Service (HKLM-x32\...\{91208A47-5D08-4C79-986F-1931940F51BB}) (Version: 2.0.148 - Intuit)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Roxio Creator 2011 (HKLM-x32\...\{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}) (Version: 13.0 - Roxio)
Roxio PhotoShow (HKLM-x32\...\Roxio PhotoShow) (Version: 6.0 - Sonic Solutions)
Scanner Utility for Microsoft Windows V10L21 (HKLM-x32\...\{58D97B2A-2C1E-4828-8747-09E791B30A64}) (Version: 10.21.310.0 - PFU LIMITED)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SmartSound Common Data (HKLM-x32\...\InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.)
SmartSound Common Data (x32 Version: 1.1.0 - SmartSound Software Inc.) Hidden
SmartSound Quicktracks 5 (HKLM-x32\...\InstallShield_{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}) (Version: 5.1.7 - SmartSound Software Inc.)
SmartSound Quicktracks 5 (x32 Version: 5.1.7 - SmartSound Software Inc.) Hidden
Software Operation Panel (HKLM-x32\...\{28A0ED9D-73BF-4F9D-8CDC-A2FD3E96B6E8}) (Version: 3.5.20.0 - PFU LIMITED)
Software Operation Panel (HKLM-x32\...\Software Operation Panel) (Version:  - )
Sound Blaster X-Fi (HKLM-x32\...\{C93170A0-CBF9-481F-B972-B4FA5AEE0E06}) (Version: 1.0 - Creative Technology Limited)
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.13500 - Nero AG)
SyncUP (x32 Version: 1.12.12400.17.102 - Nero AG) Hidden
System Requirements Lab (HKLM-x32\...\SystemRequirementsLab) (Version:  - )
VD64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
WD SmartWare (HKLM\...\{23B47A34-0517-48DA-8B76-015DA8546893}) (Version: 1.5.1 - Western Digital)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1015946692-1504702690-3735682585-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\Judy\AppData\Local\Citrix\GoToMeeting\1259\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.)
CustomCLSID: HKU\S-1-5-21-1015946692-1504702690-3735682585-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?

==================== Restore Points  =========================

15-10-2014 18:36:32 Windows Update
15-10-2014 19:14:26 Installed Java 7 Update 71
23-10-2014 05:30:41 Scheduled Checkpoint
30-10-2014 13:41:23 Scheduled Checkpoint
06-11-2014 14:23:49 Scheduled Checkpoint

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0F5405A2-3FBD-4B25-95DA-CFE67E8989AD} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {2AB865ED-230A-4D02-9EAD-36FF1A34124D} - System32\Tasks\Microsoft\Windows\PLA\System\{128C6EDC-0EF3-4E77-BCBA-BD9060422031}_System Diagnostics => Rundll32.exe C:\Windows\system32\pla.dll,PlaHost "system\System Diagnostics" "$(Arg0)"
Task: {564ABFFA-E25A-4A73-96C6-9A4BBD1F475F} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {C870B25A-0353-42E9-9C54-3F305E47A1C3} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {D6CB5208-55AB-4BFE-B19A-4B5E38F0DFD8} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-11-06] (Adobe Systems Incorporated)
Task: {F5B00C99-970A-4E9B-B573-21EA9F4C7C6C} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2011-09-21 10:37 - 2011-02-28 17:37 - 00095008 _____ () C:\Windows\System32\Primomonnt.dll
2009-06-02 18:05 - 2009-06-02 18:05 - 00457200 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe
2010-07-14 03:00 - 2010-07-14 03:00 - 00032240 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
2011-08-01 07:35 - 2011-08-01 07:35 - 00082944 _____ () C:\Program Files\Western Digital\WD SmartWare\WDCollections.dll
2010-07-13 20:23 - 2010-07-13 20:23 - 00084464 _____ () C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe
2012-02-01 11:50 - 2012-02-01 11:50 - 00968048 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
2011-04-19 22:16 - 2011-04-19 22:16 - 00243712 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2011-03-14 14:21 - 2011-03-14 14:21 - 00016384 _____ () c:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll
2011-08-17 11:53 - 2011-08-18 10:05 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2014-02-06 00:52 - 2014-02-06 00:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-02-06 00:52 - 2014-02-06 00:52 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2010-07-14 03:00 - 2010-07-14 03:00 - 01587696 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\BEngine.dll
2010-07-14 03:00 - 2010-07-14 03:00 - 00107504 _____ () C:\Program Files (x86)\Roxio\BackOnTrack\App\Logging.dll
2011-08-17 11:46 - 2009-02-06 18:52 - 00073728 _____ () C:\Windows\SysWOW64\CmdRtr.DLL
2011-08-17 11:46 - 2009-03-26 14:46 - 00148480 _____ () C:\Windows\SysWOW64\APOMngr.DLL
2009-08-26 04:29 - 2009-08-26 04:29 - 00150016 _____ () C:\Windows\SysWOW64\OemSpiE.dll
2012-02-01 11:44 - 2012-02-01 11:44 - 08151040 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtGui4.dll
2012-02-01 11:44 - 2012-02-01 11:44 - 02278400 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtCore4.dll
2014-10-15 14:42 - 2014-10-15 14:42 - 00169472 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\ba8588c3319d63350220ec2ac3eb2c36\IsdiInterop.ni.dll
2011-08-17 11:49 - 2010-09-13 18:28 - 00058880 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll
2014-11-07 00:19 - 2014-11-07 00:19 - 03649648 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Users\Judy\Documents\P5030071.JPG:Roxio EMC Stream

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Driver"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^CS Connect Background Services.lnk => C:\Windows\pss\CS Connect Background Services.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Intuit Data Protect.lnk => C:\Windows\pss\Intuit Data Protect.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk => C:\Windows\pss\QuickBooks Update Agent.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks_Standard_21.lnk => C:\Windows\pss\QuickBooks_Standard_21.lnk.CommonStartup
MSCONFIG\startupreg: Acrobat Assistant 8.0 => "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
MSCONFIG\startupreg: Adobe Acrobat Speed Launcher => "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
MSCONFIG\startupreg: Dell DataSafe Online => C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
MSCONFIG\startupreg: DellStage => "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
MSCONFIG\startupreg: Desktop Disc Tool => "C:\Program Files (x86)\Roxio 2011\Roxio Burn\RoxioBurnLauncher.exe"
MSCONFIG\startupreg: Intuit SyncManager => C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: NeroLauncher => C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900

========================= Accounts: ==========================

Administrator (S-1-5-21-1015946692-1504702690-3735682585-500 - Administrator - Disabled)
ASPNET (S-1-5-21-1015946692-1504702690-3735682585-1004 - Limited - Enabled)
Guest (S-1-5-21-1015946692-1504702690-3735682585-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1015946692-1504702690-3735682585-1002 - Limited - Enabled)
Judy (S-1-5-21-1015946692-1504702690-3735682585-1000 - Administrator - Enabled) => C:\Users\Judy

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (11/08/2014 06:37:32 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7
Faulting module name: MSHTML.dll, version: 11.0.9600.17344, time stamp: 0x541b8a22
Exception code: 0xc00000fd
Fault offset: 0x00094765
Faulting process id: 0x2ad8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/08/2014 04:29:49 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/08/2014 04:22:10 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (11/08/2014 04:22:10 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (11/08/2014 04:22:10 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (11/08/2014 08:19:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15584

Error: (11/08/2014 08:19:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15584

Error: (11/08/2014 08:19:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:12:36 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/08/2014 01:04:23 AM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (11/08/2014 06:38:30 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The WDRulesService service terminated unexpectedly.  It has done this 2 time(s).

Error: (11/08/2014 05:50:11 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Dell DataSafe Online service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/08/2014 05:50:07 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Nero Update service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/08/2014 05:49:42 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The WDRulesService service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/08/2014 05:49:37 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The WDDMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/08/2014 05:49:28 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The WDFMEService service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/08/2014 04:29:22 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (11/08/2014 04:29:16 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (11/08/2014 04:26:13 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (11/08/2014 10:13:29 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The WDRulesService service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (11/08/2014 06:37:32 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe11.0.9600.173444a5bc6b7MSHTML.dll11.0.9600.17344541b8a22c00000fd000947652ad801cffbac9b5697b5C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\MSHTML.dll3533644c-67a0-11e4-8485-782bcbb5745b

Error: (11/08/2014 04:29:49 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/08/2014 04:22:10 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (11/08/2014 04:22:10 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (11/08/2014 04:22:10 PM) (Source: QuickBooks) (EventID: 4) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (11/08/2014 08:19:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15584

Error: (11/08/2014 08:19:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15584

Error: (11/08/2014 08:19:59 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:12:36 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/08/2014 01:04:23 AM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe


==================== Memory info ===========================

Processor: Intel® Core i7-2600 CPU @ 3.40GHz
Percentage of memory in use: 52%
Total physical RAM: 12270.45 MB
Available physical RAM: 5820.55 MB
Total Pagefile: 24539.07 MB
Available Pagefile: 16888.51 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:1380.51 GB) (Free:1230.93 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 1397.3 GB) (Disk ID: 854076C7)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=16.7 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=1380.5 GB) - (Type=07 NTFS)

==================== End Of Log ============================

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Rogue Killer report:

 

RogueKiller V10.0.4.0 (x64) [Oct 29 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Judy [Administrator]
Mode : Scan -- Date : 11/08/2014  19:07:53

¤¤¤ Processes : 1 ¤¤¤
[suspicious.Path] (SVC) FCPrintService -- C:\Windows\csifcsvc.exe[-] -> Stopped

¤¤¤ Registry : 10 ¤¤¤
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FCPrintService (C:\Windows\csifcsvc.exe) -> Found
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\FCPrintService (C:\Windows\csifcsvc.exe) -> Found
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\FCPrintService (C:\Windows\csifcsvc.exe) -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-1015946692-1504702690-3735682585-1000\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.comcast.net/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-1015946692-1504702690-3735682585-1000\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.comcast.net/  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-21-1015946692-1504702690-3735682585-1000\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤
[PUM.HomePage][FIREFX:Config] 6dutc1sv.default-1411188143262 : user_pref("browser.startup.homepage", "http://xfinity.comcast.net/home/x/?cid=mtmh10082014"); -> Found

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0:  +++++
--- User ---
[MBR] 017b0504cba8373b62fea28df0c60ebe
[bSP] a10809c5e89abc585e5cfe7e52ba7dab : HP MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 17114 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 35131392 | Size: 1413644 MB
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive2:  +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3:  +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4:  +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive5:  +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 

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From DDS, the attach log:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume2
Install Date: 9/15/2011 11:53:16 AM
System Uptime: 11/8/2014 4:27:49 PM (3 hours ago)
.
Motherboard: Dell Inc. |  | 0Y2MRG
Processor: Intel® Core i7-2600 CPU @ 3.40GHz | CPU 1 | 3401/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1381 GiB total, 1234.439 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: SM/xD-Picture   
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.02#18E391066476&2#
Manufacturer: Generic-
Name: G:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.02#18E391066476&2#
Service: WUDFRd
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: Compact Flash   
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#18E391066476&1#
Manufacturer: Generic-
Name: F:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#18E391066476&1#
Service: WUDFRd
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: MS/MS-Pro       
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#18E391066476&3#
Manufacturer: Generic-
Name: H:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#18E391066476&3#
Service: WUDFRd
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: SD/MMC          
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#18E391066476&0#
Manufacturer: Generic-
Name: E:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#18E391066476&0#
Service: WUDFRd
.
==== System Restore Points ===================
.
RP294: 10/23/2014 1:30:41 AM - Scheduled Checkpoint
RP295: 10/30/2014 9:41:23 AM - Scheduled Checkpoint
RP296: 11/6/2014 9:23:49 AM - Scheduled Checkpoint
RP297: 11/8/2014 6:59:39 PM - Restore point prior to virus removal
.
==== Installed Programs ======================
.
2009 SFS W2/1099 Printer
ABBYY FineReader for ScanSnap 4.1
Accidental Damage Services Agreement
AccuWage 2013 Java
Adobe Acrobat X Standard - English, Français, Deutsch
Adobe AIR
Adobe Flash Player 15 ActiveX
Adobe Flash Player 15 Plugin
Adobe Reader X (10.1.12) MUI
AMD APP SDK Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI AVIVO64 Codecs
ATI Catalyst Install Manager
ATX 2012
Bing Rewards Client Installer
Blio
Bonjour
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCH Small Firm Services (xulRunner)
CCH Small Firm Services 2009 (Remove Only)
CCH Small Firm Services 2010 (Remove Only)
CCH Small Firm Services 2011 (Remove Only)
CCH Small Firm Services 2012 (Remove Only)
Cisco WebEx Meetings
Citrix Online Launcher
Consumer In-Home Service Agreement
Cozi
Creative Audio Control Panel
Creative Software AutoUpdate
Creative Sound Blaster Properties x64 Edition
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Edoc Viewer
Dell Getting Started Guide
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell VideoStage
DirectX 9 Runtime
DW WLAN Card
Error Recovery Guide for fi-6110
fi-Scanner manuals for fi-6110
FileCabinet CS
FileCabinet CS Print Driver
Fixed Assets CS
Fujitsu ScandAll PRO ScanSnap mode Add-in
Fujitsu ScandAll PRO V2.0.7
FUJITSU Scanner USB HotFix
GoToMeeting 6.0.0.1259
Host OpenAL
Infragisticsv112Install 2013
Infragisticsv62Install 2010
Intel® Rapid Storage Technology
iTunes
Java 7 Update 71
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 2.0.3.1025
McAfee SecurityCenter
Mesh Runtime
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106
Mozilla Firefox 33.0.3 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
Multimedia Card Reader
My Dell
Nero 10 Movie ThemePack Basic
Nero Blu-ray Player
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
Nitro Reader 2
PlayReady PC Runtime x86
PPC Library
PrimoPDF -- brought to you by Nitro PDF Software
QuickBooks
QuickBooks Pro 2011
QuickBooks Product Listing Service
RBVirtualFolder64Inst
Revo Uninstaller 1.95
Roxio BackOnTrack
Roxio Burn
Roxio CinePlayer
Roxio CinePlayer Decoder Pack
Roxio Creator 2011
Roxio Dell install Util
Roxio PhotoShow
Roxio Video Capture USB
Scanner Utility for Microsoft Windows V10L21
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2883013) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x64
SmartSound Common Data
SmartSound Quicktracks 5
Software Operation Panel
Sound Blaster X-Fi
SupportSoft Assisted Service
SyncUP
System Requirements Lab
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
VD64Inst
WD SmartWare
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zinio Reader 4
.
==== Event Viewer Messages From Past Week ========
.
11/8/2014 6:38:30 PM, Error: Service Control Manager [7034]  - The WDRulesService service terminated unexpectedly.  It has done this 2 time(s).
11/8/2014 5:50:11 PM, Error: Service Control Manager [7034]  - The Dell DataSafe Online service terminated unexpectedly.  It has done this 1 time(s).
11/8/2014 5:50:07 PM, Error: Service Control Manager [7034]  - The Nero Update service terminated unexpectedly.  It has done this 1 time(s).
11/8/2014 5:49:42 PM, Error: Service Control Manager [7034]  - The WDRulesService service terminated unexpectedly.  It has done this 1 time(s).
11/8/2014 5:49:37 PM, Error: Service Control Manager [7034]  - The WDDMService service terminated unexpectedly.  It has done this 1 time(s).
11/8/2014 5:49:28 PM, Error: Service Control Manager [7034]  - The WDFMEService service terminated unexpectedly.  It has done this 1 time(s).
11/8/2014 4:29:16 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.
11/6/2014 5:41:52 PM, Error: Service Control Manager [7034]  - The QBIDPService service terminated unexpectedly.  It has done this 1 time(s).
11/6/2014 5:41:48 PM, Error: Service Control Manager [7034]  - The QBCFMonitorService service terminated unexpectedly.  It has done this 1 time(s).
11/6/2014 2:40:22 PM, Error: Schannel [36888]  - The following fatal alert was generated: 43. The internal error state is 252.
11/6/2014 11:24:20 AM, Error: Service Control Manager [7034]  - The BingBar Service service terminated unexpectedly.  It has done this 1 time(s).
11/6/2014 11:18:33 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800a426a10, 0xfffff80000b9a3d8, 0xfffffa800cfde740). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 110614-17004-01.
11/1/2014 12:05:05 PM, Error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
.
==== End Of File ===========================
 

 

and the other DDS notepad log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 10.71.2
Run by Judy at 19:32:11 on 2014-11-08
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.12270.7060 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\twain_32\fjscan32\FJTWMKSV.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Windows\twain_32\fjscan32\FjtwMkup.exe
C:\Windows\twain_32\fjscan32\FiWiaChecker.exe
C:\Windows\twain_32\fjscan32\FTPWREVT\FTPWREVT.exe
C:\Windows\twain_32\fjscan32\SOP\FtLnSOP.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
C:\Users\Judy\Desktop\RogueKillerX64.exe
C:\Windows\system32\taskmgr.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/
mWinlogon: Userinit = userinit.exe,
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [DRAKE11 AutoUpdate] <no file>
mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2011\5.0\CPMonitor.exe"
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [FJTWAIN Setup] C:\Windows\twain_32\fjscan32\FjtwMkup.exe /Station
mRun: [FiWIA Service Checker] C:\Windows\twain_32\fjscan32\FiWiaChecker.exe
mRun: [FTPWRENV] C:\Windows\Twain_32\Fjscan32\FTPWREVT\FTPWREVT.exe
mRun: [FtLnSOP_setup] C:\Windows\Twain_32\Fjscan32\SOP\FtLnSOP.exe
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ERRORR~1.LNK - C:\Windows\twain_32\fjscan32\ERG\FTErGuid.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDQUIC~1.LNK - C:\Program Files\Western Digital\WD SmartWare\WDDMStatus.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: EnabledLinkedConnections = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1090A7DE-DD69-4A60-A35E-FD85251E35FE} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1090A7DE-DD69-4A60-A35E-FD85251E35FE}\876696E696479777966696 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1090A7DE-DD69-4A60-A35E-FD85251E35FE}\A4B4C425F657475627 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{12150769-D566-467F-A4EF-F00216403F37} : DHCPNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Judy\AppData\Roaming\Mozilla\Firefox\Profiles\6dutc1sv.default-1411188143262\
FF - prefs.js: browser.startup.homepage - hxxp://xfinity.comcast.net/home/x/?cid=mtmh10082014
FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Nitro PDF\Reader 2\npdf.dll
FF - plugin: C:\Program Files (x86)\Nitro PDF\Reader 2\npnitromozilla.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Judy\AppData\Local\Citrix\Plugins\104\npappdetector.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_189.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2011-3-13 786296]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-3-13 348552]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-9-15 55856]
R0 Sahdad64;HDD Filter Driver;C:\Windows\System32\drivers\Sahdad64.sys [2011-9-15 27120]
R0 Saibad64;Volume Filter Driver;C:\Windows\System32\drivers\Saibad64.sys [2011-9-15 19952]
R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\System32\drivers\SaibVdAd64.sys [2011-9-15 27632]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [2009-6-2 457200]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-8-17 203776]
R2 BOT4Service;BOT4Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [2010-7-14 32240]
R2 FJTWMKSV;FJTWMKSV;C:\Windows\twain_32\fjscan32\FJTWMKSV.exe [2011-7-20 36864]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-12-30 328928]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-8-17 13336]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-9-19 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-9-19 968504]
R2 McAPExe;McAfee AP Service;C:\Program Files\mcafee\msc\McAPExe.exe [2013-12-30 178528]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-12-30 328928]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-12-30 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-12-30 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-12-30 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe [2013-12-30 1041192]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2011-8-17 219752]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-8-17 189912]
R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe [2011-10-25 341288]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-3-5 1257760]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-8-17 1692480]
R2 WDRulesService;WDRulesService;C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe [2011-8-1 1338256]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-8-17 115216]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-3-13 72128]
R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-8-17 406056]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-9-19 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-9-19 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-9-19 63704]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-3-13 313544]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-3-13 523792]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2014-8-20 445512]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-8-17 75264]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-8-17 176640]
R3 t3;Sound Blaster X-Fi Xtreme Audio;C:\Windows\System32\drivers\t3.sys [2011-8-17 639512]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2013-7-18 762192]
S2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe [2010-7-16 354288]
S2 WDDMService;WDDMService;C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe [2011-8-1 317328]
S2 WDFMEService;WDFMEService;C:\Program Files\Western Digital\WD SmartWare\WDFME.exe [2011-8-1 1978256]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;C:\Windows\System32\drivers\BVRPMPR5a64.SYS [2012-11-14 35840]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-8-17 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-8-17 79360]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2014-4-16 197704]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-15 111616]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-8-17 158976]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-8-17 224704]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2014-8-20 96592]
S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2010-11-20 20992]
S3 RoxMediaDB13;RoxMediaDB13;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [2010-7-16 1099248]
S3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;C:\Windows\System32\drivers\Synth3dVsc.sys [2010-11-21 88960]
S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2010-11-21 34816]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 tsusbhub;Remote Deskotop USB Hub;C:\Windows\System32\drivers\tsusbhub.sys [2010-11-21 117248]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2013-3-18 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-9-21 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-25 201304]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [userChoice]
.
=============== Created Last 30 ================
.
2014-11-09 00:01:18    37624    ----a-w-    C:\Windows\System32\drivers\TrueSight.sys
2014-11-09 00:01:15    --------    d-----w-    C:\ProgramData\RogueKiller
2014-11-08 21:18:13    --------    d-----w-    C:\DS201311082014-01
2014-11-08 19:43:08    --------    d-----w-    C:\FRST
2014-11-04 12:00:45    129752    ----a-w-    C:\Windows\System32\drivers\058A55DE.sys
2014-10-30 11:22:46    129752    ----a-w-    C:\Windows\System32\drivers\6FC13221.sys
2014-10-15 19:16:48    98216    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-15 10:20:59    424448    ----a-w-    C:\Windows\System32\aeinv.dll
.
==================== Find3M  ====================
.
2014-11-08 21:29:35    129752    ----a-w-    C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-11-07 04:38:42    71344    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-07 04:38:42    701104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2014-10-10 02:05:59    276480    ----a-w-    C:\Windows\System32\generaltel.dll
2014-10-10 02:05:42    507392    ----a-w-    C:\Windows\System32\aepdu.dll
2014-10-02 12:31:15    122584    ----a-w-    C:\Windows\System32\drivers\48230029.sys
2014-10-01 15:11:26    63704    ----a-w-    C:\Windows\System32\drivers\mwac.sys
2014-10-01 15:11:16    93400    ----a-w-    C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 15:11:12    25816    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2014-09-29 00:58:48    3198976    ----a-w-    C:\Windows\System32\win32k.sys
2014-09-25 22:32:04    2017280    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02    2108416    ----a-w-    C:\Windows\System32\inetcpl.cpl
2014-09-25 02:08:38    371712    ----a-w-    C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50    519680    ----a-w-    C:\Windows\SysWow64\qdvd.dll
2014-09-19 01:56:02    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43    66048    ----a-w-    C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03    547328    ----a-w-    C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27    83968    ----a-w-    C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57    5829632    ----a-w-    C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00    139264    ----a-w-    C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49    111616    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12    4201472    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09    758272    ----a-w-    C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02    940032    ----a-w-    C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47    72704    ----a-w-    C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07    454656    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47    61952    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03    51200    ----a-w-    C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40    61952    ----a-w-    C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16    112128    ----a-w-    C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31    597504    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12    1249280    ----a-w-    C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23    60416    ----a-w-    C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18    2309632    ----a-w-    C:\Windows\System32\wininet.dll
2014-09-19 00:18:55    1068032    ----a-w-    C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11    1810944    ----a-w-    C:\Windows\SysWow64\wininet.dll
2014-09-18 02:00:42    3241472    ----a-w-    C:\Windows\System32\msi.dll
2014-09-18 01:32:52    2363904    ----a-w-    C:\Windows\SysWow64\msi.dll
2014-09-13 01:58:18    77312    ----a-w-    C:\Windows\System32\packager.dll
2014-09-13 01:40:05    67072    ----a-w-    C:\Windows\SysWow64\packager.dll
2014-09-09 22:11:04    2048    ----a-w-    C:\Windows\System32\tzres.dll
2014-09-09 21:47:10    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2014-09-04 05:23:20    424448    ----a-w-    C:\Windows\System32\rastls.dll
2014-09-04 05:04:15    372736    ----a-w-    C:\Windows\SysWow64\rastls.dll
2014-08-23 02:07:00    404480    ----a-w-    C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55    311808    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2014-08-20 12:07:00    11336    ----a-w-    C:\Windows\System32\drivers\mfeclnrk.sys
2014-08-20 12:06:14    96592    ----a-w-    C:\Windows\System32\drivers\mfencrk.sys
2014-08-20 12:05:28    445512    ----a-w-    C:\Windows\System32\drivers\mfencbdc.sys
2014-08-19 03:11:28    693176    ----a-w-    C:\Windows\System32\winload.efi
2014-08-19 03:10:10    616352    ----a-w-    C:\Windows\System32\winresume.efi
2014-08-19 03:08:04    503808    ----a-w-    C:\Windows\System32\srcore.dll
2014-08-19 03:08:04    50176    ----a-w-    C:\Windows\System32\srclient.dll
2014-08-19 03:08:03    63488    ----a-w-    C:\Windows\System32\setbcdlocale.dll
2014-08-19 03:07:51    58880    ----a-w-    C:\Windows\System32\appidapi.dll
2014-08-19 03:07:51    32256    ----a-w-    C:\Windows\System32\appidsvc.dll
2014-08-19 03:07:33    296960    ----a-w-    C:\Windows\System32\rstrui.exe
2014-08-19 03:07:11    17920    ----a-w-    C:\Windows\System32\appidcertstorecheck.exe
2014-08-19 03:07:11    146944    ----a-w-    C:\Windows\System32\appidpolicyconverter.exe
2014-08-19 02:41:39    43008    ----a-w-    C:\Windows\SysWow64\srclient.dll
2014-08-19 02:41:22    50688    ----a-w-    C:\Windows\SysWow64\appidapi.dll
2014-08-19 02:06:56    61440    ----a-w-    C:\Windows\System32\drivers\appid.sys
.
============= FINISH: 19:32:34.96 ===============
 

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I accidentally copied more than I should have...sorry about that.

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

=================================

Make sure you have created that system restore point before you continue!

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters. (Leave the KSN box checked)

    tds2.jpg

  • Put a checkmark beside loaded modules.

    13040712472913819.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    tds2.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    tdsskiller_guide_5.gif

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    tdsskiller_guide_3.gif

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Then...........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

Last:

Clean out temp files:

Download TFC from here and save it to your desktop.

http://oldtimer.geekstogo.com/TFC.exe

http://www.bleepingcomputer.com/download/tfc/dl/92/

Close any open programs and Internet browsers.

Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.

Please be patient as clearing out temp files may take a while.

Once it completes you may be prompted to restart your computer, please do so.

Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

MrC

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Fix log from FRST:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 08-11-2014 01
Ran by Judy at 2014-11-08 20:43:49 Run:1
Running from C:\Users\Judy\Desktop\Farbar folder
Loaded Profile: Judy (Available profiles: Judy)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKU\S-1-5-21-1015946692-1504702690-3735682585-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
2014-10-30 22:11 - 2014-01-01 23:52 - 00000000 ____D () C:\CWU2014
CustomCLSID: HKU\S-1-5-21-1015946692-1504702690-3735682585-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
AlternateDataStreams: C:\Users\Judy\Documents\P5030071.JPG:Roxio EMC Stream
*****************

"HKU\S-1-5-21-1015946692-1504702690-3735682585-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key Deleted Successfully.
"HKU\S-1-5-21-1015946692-1504702690-3735682585-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key deleted successfully.
C:\CWU2014 => Moved successfully.
"HKU\S-1-5-21-1015946692-1504702690-3735682585-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key not found.
C:\Users\Judy\Documents\P5030071.JPG => ":Roxio EMC Stream" ADS removed successfully.

==== End of Fixlog ====

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MrC, I ran TDSS and it didn't find any malicious objects, things to fix, or give any warnings. I copied the report into a txt file labeld TDSSkillerReport.txt that is attached. in case you need to see that.

 

Next, I disconnected from my wireless router, actually had to unplug it to keep the dll disaster from crashing the machine, disabled the Malwarebytes and McAfee, and ran ComboFix. It took only about 11-12 minutes to finish. That txt file is attached also.

 

Last, I cleaned the temp files with TFC. It cleaned about 528 mb, I think. It did not ask me to reboot. Is there a file you need from procedure also?

 

Thanks,

Judy

 

TDSSkillerReport.txt

 

ComboFix.txt

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Looking at the tax manager now, about 15 processes are gone, not including the new dlls that appeared this evening that have also stopped. However, when I first switch to the screen to "show processes from all users" 2 dllhost.exe*32 lines appear briefly with a size of ~ 2500K each, and then they disappear. Nothing like earlier this evening though. 

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That behavior is normal.

Can you take a look at this folder, let me know what it is:

C:\DS201311082014-01

==========================

Please upload these files to VirusTotal for a free scan.
Let me know the results...just copy back the URLs.

c:\windows\system32\drivers\058A55DE.sys
c:\windows\system32\drivers\6FC13221.sys

MrC

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For those driver files you asked me to find, I am not finding either of them in that path. I had to change the setting to show the hidden files, but still not finding them. Do I need a restart after changing that setting?

 

Re the file called C:\DS201311082014-01, that is the backup of my data from within my tax preparation program called Drake Software. There is one each similar file for 2011 and 2012, and there are a total of 6 with 2013 dates, that last being dated yesterday that you spotted.  I made that file and then backed up all of my data files to an external hard drive when I realized I had a problem.

 

I've been keeping the external drive turned off because the program it came with, WD SmartWare, continually scans for file changes and the physical memory usage ticks up until it runs out of memory. It's a known issue with the program.

 

The corrections yesterday appears to have deleted some program files in one of my other Drake software modules, this one a program called Drake Client Write-Up 2014, or CWU. I'm not surprised at that. Some anti-virus programs don't recognize that Drake's software isn't an invader. I'll possibly be uninstalling and reinstalling that at a later date. Undecided, I didn't use it for much and may go without.

 

It also did something with the Java program, not a big deal though. The only reason I have that Java is to interact with the Social Security Admin's website for uploading W-2 files. It's a hassle, and IE11 wouldn't recognize the Java install and that's why I now have Firefox also.

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OK, don't worry about the drivers.

What program deleted something for Drake???

Can you show me.

=================================

Do me a favor and run this:

Would you do me a favor and run this scan:

Please download SystemLook from the link below and save it to your Desktop.

http://jpshortstuff.247fixes.com/SystemLook_x64.exe

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

    :regfindAB8902B4-09CA-4bb6-B78D-A8F59079A8D5
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

MrC

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Re Drake, how to show you? Screen shots?

 

This is what happens:

Click on icon to start and warning box pops called:

Client Write-up - UpdateAPStatus DBF Error

Has red X with the text: Missing Module:\CWU2014\DLL\APFixDB.DLL

clicked ok with that box and....

 

Next box pops with Drake's standard statement that I'm running in demo mode and have 90 days of use. I purchased and had full unlimited license to use, not the demo.

 

Next box pops titled:

Drake CWU Error!

has red X with text as follows:

Module CWU2014.exe

Procedure AttachTask Bar

Error 76

Description: Attach Task Bar

clicked "OK"

 

Next box asks: "Startup: Did you use CWU last year?"  I clicked "yes"

 

Next box called:  Client Write-up Error

red X and the following:

Module: CWU2014.exe

Function: Win Main

0

Clicked "OK" and all disappeared and program did not start.

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SystemLook 30.07.11 by jpshortstuff
Log created at 12:48 on 09/11/2014 by Judy
Administrator - Elevation successful

========== regfind ==========

Searching for "AB8902B4-09CA-4bb6-B78D-A8F59079A8D5"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
"AppID"="{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
"AppID"="{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
"AppID"="{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\AppID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]

-= EOF =-

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That looks OK.

I meant in the logs....this is all that was deleted:

c:\programdata\PCDr\6426\AddOnDownloaded\8996ad0f-b495-44ab-a09b-997642f10f32.dll

c:\programdata\PCDr\6426\AddOnDownloaded\c20a0fa8-50ad-45ec-b66b-89e3b80e5e9d.dll

c:\programdata\PCDr\6426\AddOnDownloaded\caac49ab-d9d8-4f29-a409-2a9a30ae62af.dll

c:\users\Judy\AppData\Local\assembly\tmp

c:\users\Judy\AppData\Local\Microsoft\Windows\Temporary Internet Files\{02F40C25-8BBB-4FF0-A85B-41D08EBD9B85}.xps

c:\users\Judy\AppData\Local\Microsoft\Windows\Temporary Internet Files\{4BA44548-16E8-45C2-AB77-4CB7BFDA1709}.xps

c:\users\Judy\AppData\Local\Microsoft\Windows\Temporary Internet Files\{4D4F08B2-A106-4F07-80FB-32AD95CDECBC}.xps

c:\users\Judy\AppData\Local\Microsoft\Windows\Temporary Internet Files\{9F41FB98-6BFE-48DE-A598-5588E945C3AD}.xps

c:\users\Judy\g2mdlhlpx.exe

c:\windows\Fonts\FontFolderTest.ttf

c:\windows\Fonts\FontFolderTwoTest.ttf

c:\windows\SysWow64\rnaph.dll

MrC

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Need to add one other thing I've noticed lately. In IE11, my homepage shows as http://xfinity.comcast . net (without the spaces, obviously).

 

In Firefox, my homepage says shows a globe at left followed by xfinity.comcast . net/home/x/?cid=mtmh10082014 .   With this address, sometimes the page comes up and acts normal, and other times i get a warning message that Firefox has blocked a redirect to another page. That happened this morning too when I first logged on.  If I open a tab to access that page, I don't get the redirect message every time, but the name of the page that is shown on the tab itself flashes intermittantly and finally stops.

 

In Firefox, I can type the address xfinity.comcast . net into the address bar. Doing that, the page comes up as normal, doesn't show a redirect warning, and the tab isn't blinking or flashing.

 

Should I reset my homepage in Firefox?  Or should I not do that yet?

 

Thanks.

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Please do this:

Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Next..................

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Next.........

Please Update and run a Threat Scan (Malwarebytes)

Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine All that's found

MrC

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# AdwCleaner v4.101 - Report created 09/11/2014 at 15:32:15
# Updated 09/11/2014 by Xplode
# Database : 2014-11-07.1 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Judy - JUDY-DESKTOP
# Running from : C:\Users\Judy\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : C:\Users\Judy\AppData\Local\OpenCandy

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1518085A-ED17-437A-9E51-341796DA3170}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{6765055A-6FA2-4A59-9BC1-E80167E690FA}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7471FDF2-F581-4FA6-9C73-F29EA897F4FE}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{77D804E7-4020-4D30-A0D1-029EF10E6AF8}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{85A57945-962A-43D6-82CF-E8018BAC91C2}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{8620341E-9F11-4EE4-AB73-C285D869A942}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{891B33F0-EB99-4AAF-9D69-4F9CC83FAEC9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{BCD2900F-FAAD-459A-820E-6C7E34B62D31}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{C1667F75-620F-4E30-B62C-8082372A0E5C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{C82BFE3F-4D68-4FD2-A524-4637AB22FC99}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7AB9FEB-10A3-4488-B455-DC9A70E22BC0}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344


-\\ Mozilla Firefox v33.0.3 (x86 en-US)


*************************

AdwCleaner[R0].txt - [2221 octets] - [09/11/2014 15:32:15]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2281 octets] ##########

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