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Trojanclicker:JS help removing needed

bikerloco

By bikerloco
in Resolved Malware Removal Logs

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bikerloco

bikerloco

Posted
Posted

I have tried to follow some of the directions on some of the posts to get rid of this thing but it is sticky and I don't know what I am doing. In short I have MSE popping up continuously and the history shows Trojanclicker:JS/Chroject.A. I ran malwarebytes and spybot but still keeps coming back. I am in an online college class and don't know if it is safe for the rest of the class if I continue to post. Can someone tell me if I can keep posting while I fix this or do I need to clean up my machine before it is safe? Also anyone who can help me get rid of this I am willing to throw some compensation via paypal.

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LiquidTension

LiquidTension

Posted
Posted

Hello bikerloco, welcome to Malwarebytes' Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. :)
 
General P2P/Piracy Notice: 
 

If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum. 
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. Failure to do so will also result in your topic being closed.

 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.
  • Please do not post logs using the CODE, QUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable.
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you will require additional time to complete my instructions.
  • Ensure you are following this topic. Click xetYzdbu.png.pagespeed.ic.U7AjmRUewW.png at the top of the page. 
     

======================================================

 

I would limit use of the machine until the infection(s) present are cleaned. Continuous use of the machine may risk the downloading of additional malware. 

STEP 1
GfiJrQ9.png Malwarebytes Anti-Malware (MBAM)

  • Open Malwarebytes Anti-Malware and click Update Now.
  • Once updated, click the Settings tab, followed by Detection and Protection and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 
     

STEP 2
BY4dvz9.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts. 
  • Click Scan. 
  • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean. 
  • Follow the prompts and allow your computer to reboot. 
  • After rebooting, a log (AdwCleaner[s0].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.
 

STEP 3
E3feWj5.png Junkware Removal Tool (JRT)

  • Please download Junkware Removal Tool and save the file to your Desktop.
  • Note: If you unchecked any items in AdwCleaner, please backup the associated folders/files before running JRT.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click JRT.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts and allow the scan to run uninterrupted. 
  • Upon completion, a log (JRT.txt) will open on your desktop.
  • Re-enable your anti-virus software.
  • Copy the contents of JRT.txt and paste in your next reply.
     

STEP 4
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe / FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
     

======================================================

STEP 5
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • MBAM log
  • AdwCleaner[s0].txt
  • JRT.txt
  • FRST.txt
  • Addition.txt
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LiquidTension

LiquidTension

Posted
Posted

Hi Oscar, 
 
I don't mind if you attach your logs. 
 
Please consider the following, and proceed with the instructions below. 
 

goGMWSt.gifSpybot S&D No Longer Recommended

------------------------------

MVPS.org is no longer recommending Spybot S&D due to poor testing results (scroll down and read under Freeware Antispyware Products).

I would advise uninstalling Spybot S&D. The presence of this programme can make the cleaning of your computer more difficult. You can uninstall the programme by:

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for Spybot, right-click the entry and click Uninstall.
Please inform me of your decision.

 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    start(Google Inc.) C:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmh\wirtremusiw\Zvccisbdaota.exe(Google Inc.) C:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmh\wirtremusiw\Zvccisbdaota.exe(Google Inc.) C:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmh\wirtremusiw\Zvccisbdaota.exe(Google Inc.) C:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmh\wirtremusiw\Zvccisbdaota.exe(Google Inc.) C:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmh\wirtremusiw\Zvccisbdaota.exeC:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmhFolder: C:\Users\Oscar\AppData\LocalLowHKU\S-1-5-21-3524636449-447418715-1223205487-1001\...\Run: [kikzcmb] => regsvr32.exe /s "C:\Users\Oscar\AppData\Local\Temp\1ed0\AppData\Local\Microsoft\kikzcmb.dll" <===== ATTENTIONC:\Users\Oscar\AppData\Local\Temp\1ed0HKU\S-1-5-21-3524636449-447418715-1223205487-1001\...\MountPoints2: F - F:\LaunchU3.exe -aHKU\S-1-5-21-3524636449-447418715-1223205487-1001\...\MountPoints2: {6d72a60a-18d3-11e2-91c2-88532e38e590} - F:\HPLauncher.exeHKU\S-1-5-21-3524636449-447418715-1223205487-1001\...\MountPoints2: {bdb8d031-26fa-11e3-83fa-88532e38e590} - F:\VZW_Software_upgrade_assistant_installer.exeHKU\S-1-5-21-3524636449-447418715-1223205487-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnkShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (No File)Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnkShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (No File)Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No FileHandler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} -  No FileCustomCLSID: HKU\S-1-5-21-3524636449-447418715-1223205487-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?CMD: ipconfig /flushdnsCMD: netsh winsock reset allCMD: netsh int ipv4 resetCMD: netsh int ipv6 resetEmptyTemp:end
  • Click File, Save As and type fixlist.txt as the File Name. 
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. This log will be very large. Ensure you attach the file.  
     

STEP 2
YARWD1t.png TDSSKiller Scan

  • Please download TDSSKiller and save the file to your Desktop.
  • Right-Click TDSSKiller.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Change parameters. Place a checkmark next to:
    • Loaded Modules
    • Detect TDLFS file system
    • Verify file digital signatures
  • Note: If you receive the following message: Extended Monitoring Driver is required, click Reboot now, and continue from here following the reboot.
  • ​Click Start Scan. Do not use the computer during the scan.
  • If objects are found, change the action to skip.
  • Click Continue and close the window.
  • A log will be created and saved to the root directory (usually C:\). Attach the log in your next reply.
     

STEP 3
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
     

======================================================
 
STEP 4
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Did you uninstall Spybot?
  • Fixlog.txt
  • TDSSKiller log (attached)
  • FRST.txt
  • Addition.txt
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LiquidTension

LiquidTension

Posted
Posted

Hello Oscar, 
 
Good job. 
As expected, more malware was hiding in your AppData\LocalLow folder. We can remove this now. 
 
Please provide an update on your computer after completing the instructions below. Are there any outstanding issues?
 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    start2014-11-08 01:50 - 2014-11-08 08:53 - 0000000 ____D () C:\Users\Oscar\AppData\LocalLow\Apple Computer\ibdfaunnmvez2014-11-08 00:52 - 2014-11-08 08:53 - 0000000 ____D () C:\Users\Oscar\AppData\LocalLow\DTV\syztqrgmh2014-11-08 01:50 - 2014-11-08 08:53 - 0000000 ____D () C:\Users\Oscar\AppData\LocalLow\EmieSiteList\ocloyemxapgHKU\S-1-5-21-3524636449-447418715-1223205487-1001\...\MountPoints2: F - F:\LaunchU3.exe -aC:\Users\Oscar\AppData\Local\Temp\{D346FCE7-E1C9-43F9-B30C-2537D2C73766}.exeHKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\80166174.sys => ""="Driver"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\80166174.sys => ""="Driver"EmptyTemp:end
  • Click File, Save As and type fixlist.txt as the File Name. 
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
GzlsbnV.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points. 
  • Click esetExport.png and save the file to your Desktop, naming it something such as "MyEsetScan".
  • Push the Back button.
  • Place a checkmark next to xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png and click SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 3
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • ESET Online Scan log
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LiquidTension

LiquidTension

Posted
Posted

No problem at all, Oscar. 

That was a) a bad file and b) a file already quarantined, so having ESET delete it was fine. 

 

We need to update your vulnerable software to reduce the risk of reinfection. 

 

STEP 1
CXrghb6.png Update Outdated Software
Outdated software contain security risks that must be patched. Please download and install the latest version of the programmes below.

STEP 2
EtQetiM.png Remove Outdated Software

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for the following programmes, right-click and click Uninstall one at a time.
  • Note: The programmes below may not be present. If this is the case, please skip to the next step.
    • Adobe Reader X (10.1.12) 
  • Follow the prompts, and reboot if necessary.
     

STEP 3
zANS9oB.png Disable Java in Your Browser
Due to frequent exploits we recommend you disable Java in your browser.
For information on Java vulnerabilities, please read the following article (point #7).

  • Click the 29Fou9c.jpg Windows Start Button  and type Java Control Panel (or javacpl) in the search bar. 
  • Click on the Java Control Panel. Once opened, click the Security tab.
  • Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser. 
  • Click Apply. When the AVOiBNU.jpg Windows User Account Control (UAC) appears, allow permissions to make the changes. 
  • Click OK in the Java Plug-in confirmation window.
  • Restart your browser(s) for changes to take effect.
  • More information can be found here and here.
     

======================================================
 
STEP 4
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • How is your computer performing? Are there any outstanding issues?
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bikerloco

bikerloco

Posted
  • Author
Posted

Adam,

I couldn't install Adobe flash nor reader. I got this:

Adobe Reader could not open 'install_reader11_en_chrd_dn_awa_aih_exe' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

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bikerloco

bikerloco

Posted
  • Author
Posted

Adam,

You are the man!! I'm back to the way it used to be! Thank you very much for your help! How can I compensate you for your time and knowledge? Do you have a paypal account I could shoot you something to? Should I uninstall all the stuff or just leave the cleaning programs on incase? Do you recommend changing all of my passwords ect?

Cheers

Oscar 

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LiquidTension

LiquidTension

Posted
Posted

Hi Oscar, 
 
I'm very glad to hear all is well. :)
Running DelFix will remove the tools we've used. 
 

Do you recommend changing all of my passwords ect?

I would as a precautionary measure. Ultimately, it's down to what you're most comfortable with.
 
All Clean!
Congratulations, your computer appears clean!  :)
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful. 
 
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation. YSCcjW7.png
 
AFZxnZc.jpg DelFix

  • Please download DelFix and save the file to your Desktop.
  • Double-click DelFix.exe to run the programme.
  • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
 
======================================================
 
I have compiled below a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.

The following programmes come highly recommended in the security community.

  • xKsUqI5A.png.pagespeed.ic.vn1Hlvqi8h.jpg AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
  • E8I37RF.pngCryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), preventing your files from being encrypted.
  • EG85Vjt.png Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
  • x6YRrgUC.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
  • xjv4nhMJ.png.pagespeed.ic.A5YbWn1eDO.png NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
  • 3O8r9Uq.png Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
  • DgW1XL2.png.pagespeed.ce.v1OlJl_ZAS.png Secuina PSI will scan your computer for vulnerable software that is outdated, and automatically find the latest update for you.
  • xj1OLIec.png.pagespeed.ic.k6hhwopU0q.jpg SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
  • xJEP5iWI.png.pagespeed.ic.4tmM1lM7DQ.png Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
 
======================================================
 
Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread. 
 
Thank you for using Malwarebytes.
 
Safe Surfing. :)    
Adam (LiquidTension).

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  • 2 weeks later...
  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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