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Proxy Server Error Hijack Help Needed


Devin35
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Hey all,

 

My girlfriend accidentally downloaded some type of virus, but I was able to remove the problems with Malwarebytes, and Hitmanpro. Apparently it left behind some damage however.

 

Now my problem is whenever I try to use internet explorer it states the proxy server isnt responding, and its set to 127.0.0.1:8800.

I have tried several times to reset the proxy settings, but it keeps reverting back over and over. I am able to use firefox, but IE is a no go. Can anyone help me fix this stubborn problem?

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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Here are results.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/9/2014
Scan Time: 6:43:41 PM
Logfile: MalwareScan.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.09.08
Rootkit Database: v2014.11.08.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Catherine514

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 326190
Time Elapsed: 13 min, 42 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 

 

 

 

RogueKiller V10.0.4.0 (x64) [Oct 29 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8.1 (6.3.9200 ) 64 bits version
Started in : Normal mode
User : Catherine514 [Administrator]
Mode : Scan -- Date : 11/09/2014  19:23:37

¤¤¤ Processes : 1 ¤¤¤
[Tr.Zeus] mbam.exe -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe[7] -> Killed [TermProc]

¤¤¤ Registry : 20 ¤¤¤
[PUP] (X64) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Run | Obrona Block Ads : "C:\Users\Catherine514\AppData\Local\Obrona Block Ads\ObronaBlockAds.exe" --hidden  -> Found
[PUP] (X64) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Run | smoother : C:\Users\Catherine514\AppData\Roaming\Rapidyweb\Rapidyweb-Installer.exe  -> Found
[PUP] (X86) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Run | Obrona Block Ads : "C:\Users\Catherine514\AppData\Local\Obrona Block Ads\ObronaBlockAds.exe" --hidden  -> Found
[PUP] (X86) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Run | smoother : C:\Users\Catherine514\AppData\Roaming\Rapidyweb\Rapidyweb-Installer.exe  -> Found
[PUM.Proxy] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1  -> Found
[PUM.Proxy] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1  -> Found
[PUM.Proxy] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=127.0.0.1:8800;https=127.0.0.1:8800  -> Found
[PUM.Proxy] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=127.0.0.1:8800;https=127.0.0.1:8800  -> Found
[PUM.HomePage] (X64) HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main | Start Page : www.google.com  -> Found
[PUM.HomePage] (X86) HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main | Start Page : www.google.com  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main | Start Page : www.google.com  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main | Start Page : www.google.com  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-429550261-16945918-4232312402-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found

¤¤¤ Tasks : 5 ¤¤¤
[suspicious.Path] TNCMU.job -- C:\Users\Catherine514\AppData\Roaming\TNCMU.exe (/infocmdline=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) -> Found
[suspicious.Path] YHHKB.job -- C:\Users\Catherine514\AppData\Roaming\YHHKB.exe (/infocmdline=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) -> Found
[suspicious.Path] \\4796 -- wscript.exe (C:\Users\CATHER~2\AppData\Local\Temp\launchie.vbs //B) -> Found
[suspicious.Path] \\TNCMU -- C:\Users\Catherine514\AppData\Roaming\TNCMU.exe (/infocmdline=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) -> Found
[suspicious.Path] \\YHHKB -- C:\Users\Catherine514\AppData\Roaming\YHHKB.exe (/infocmdline=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) -> Found

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 28 (Driver: Loaded) ¤¤¤
[iAT:Addr] (explorer.exe @ KERNELBASE.dll) ext-ms-win-mrmcorer-resmanager-l1-1-0.dll - ResourceManagerQueueGetString : C:\Windows\System32\MrmCoreR.dll @ 0x7ffc0cb09cf0
[iAT:Addr] (explorer.exe @ KERNELBASE.dll) ext-ms-win-mrmcorer-resmanager-l1-1-0.dll - ResourceManagerQueueIsResourceReference : C:\Windows\System32\MrmCoreR.dll @ 0x7ffc0cb0a190
[iAT:Addr] (explorer.exe @ KERNELBASE.dll) ext-ms-win-gpapi-grouppolicy-l1-1-0.dll - RegisterGPNotificationInternalWorker : C:\WINDOWS\SYSTEM32\gpapi.dll @ 0x7ffc123d1540
[iAT:Addr] (explorer.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject2 : C:\WINDOWS\SYSTEM32\clbcatq.dll @ 0x7ffc141824b0
[iAT:Addr] (explorer.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject : C:\WINDOWS\SYSTEM32\clbcatq.dll @ 0x7ffc141823c0
[iAT:Addr] (explorer.exe @ twinui.appcore.dll) ext-ms-win-session-wtsapi32-l1-1-0.dll - WTSRegisterSessionNotification : C:\WINDOWS\SYSTEM32\WTSAPI32.dll @ 0x7ffc0f5c1be0
[iAT:Addr] (explorer.exe @ twinui.appcore.dll) ext-ms-win-session-wtsapi32-l1-1-0.dll - WTSFreeMemory : C:\WINDOWS\SYSTEM32\WTSAPI32.dll @ 0x7ffc0f5c1330
[iAT:Addr] (explorer.exe @ twinui.appcore.dll) ext-ms-win-session-wtsapi32-l1-1-0.dll - WTSQuerySessionInformationW : C:\WINDOWS\SYSTEM32\WTSAPI32.dll @ 0x7ffc0f5c16a0
[iAT:Addr] (explorer.exe @ wpncore.dll) ext-ms-win-session-wtsapi32-l1-1-0.dll - WTSQuerySessionInformationW : C:\WINDOWS\SYSTEM32\WTSAPI32.dll @ 0x7ffc0f5c16a0
[iAT:Addr] (explorer.exe @ wpncore.dll) ext-ms-win-session-wtsapi32-l1-1-0.dll - WTSRegisterSessionNotification : C:\WINDOWS\SYSTEM32\WTSAPI32.dll @ 0x7ffc0f5c1be0
[iAT:Addr] (explorer.exe @ wpncore.dll) ext-ms-win-session-wtsapi32-l1-1-0.dll - WTSFreeMemory : C:\WINDOWS\SYSTEM32\WTSAPI32.dll @ 0x7ffc0f5c1330
[iAT:Addr] (explorer.exe @ wpncore.dll) ext-ms-win-session-winsta-l1-1-0.dll - WinStationQueryInformationW : C:\WINDOWS\SYSTEM32\WINSTA.dll @ 0x7ffc130f1160
[iAT:Addr] (explorer.exe @ SettingSyncCore.dll) ext-ms-win-shell-settingsync-l1-1-0.dll - SettingSync_IsAllowedByGroupPolicy : C:\WINDOWS\SYSTEM32\SETTINGSYNCPOLICY.dll @ 0x7ffc112c2e44
[iAT:Addr] (explorer.exe @ PackageStateRoaming.dll) ext-ms-win-shell-settingsync-l1-1-0.dll - SettingSync_IsAppDataBackupRestoreEnabled : C:\WINDOWS\SYSTEM32\SETTINGSYNCPOLICY.dll @ 0x7ffc112c204c
[iAT:Addr] (explorer.exe @ Windows.Globalization.dll) ext-ms-win-globalization-input-l1-1-0.dll - WGIGetCurrentInputLanguage : C:\WINDOWS\SYSTEM32\globinputhost.dll @ 0x7ffc070662f4
[iAT:Addr] (iexplore.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject2 : C:\WINDOWS\SYSTEM32\clbcatq.dll @ 0x7ffc141824b0
[iAT:Addr] (iexplore.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject : C:\WINDOWS\SYSTEM32\clbcatq.dll @ 0x7ffc141823c0
[iAT:Addr] (iexplore.exe @ twinapi.appcore.dll) ext-ms-win-mrmcorer-resmanager-l1-1-0.dll - GetStringValueForManifestField : C:\WINDOWS\SYSTEM32\mrmcorer.dll @ 0x7ffc0caf827c
[iAT:Addr] (iexplore.exe @ SettingSyncCore.dll) ext-ms-win-shell-settingsync-l1-1-0.dll - SettingSync_IsAllowedByGroupPolicy : C:\WINDOWS\SYSTEM32\settingsyncpolicy.dll @ 0x7ffc112c2e44
[iAT:Addr] (iexplore.exe @ Windows.Globalization.dll) ext-ms-win-globalization-input-l1-1-0.dll - WGIGetCurrentInputLanguage : C:\WINDOWS\SYSTEM32\globinputhost.dll @ 0x7ffc070662f4
[iAT:Addr] (iexplore.exe @ USERENV.dll) ext-ms-win-profile-userenv-l1-1-0.dll - GetAppContainerRegistryLocationWorker : C:\WINDOWS\SYSTEM32\profext.dll @ 0x7ffc01d34f10
[iAT:Addr] (iexplore.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject2 : C:\WINDOWS\SYSTEM32\clbcatq.dll @ 0x7ffc141824b0
[iAT:Addr] (iexplore.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject : C:\WINDOWS\SYSTEM32\clbcatq.dll @ 0x7ffc141823c0
[iAT:Addr] (firefox.exe @ KERNELBASE.dll) ext-ms-win-gpapi-grouppolicy-l1-1-0.dll - RegisterGPNotificationInternalWorker : C:\WINDOWS\SysWOW64\gpapi.dll @ 0x66281dae
[iAT:Addr] (firefox.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject2 : C:\WINDOWS\SysWOW64\clbcatq.dll @ 0x76c73206
[iAT:Addr] (firefox.exe @ combase.dll) ext-ms-win-com-clbcatq-l1-1-0.dll - GetCatalogObject : C:\WINDOWS\SysWOW64\clbcatq.dll @ 0x76c7278d
[iAT:Addr] (firefox.exe @ WS2_32.dll) ext-ms-win-gpapi-grouppolicy-l1-1-0.dll - RegisterGPNotificationInternalWorker : C:\WINDOWS\SysWOW64\gpapi.dll @ 0x66281dae
[iAT:Addr] (firefox.exe @ Windows.Globalization.dll) ext-ms-win-globalization-input-l1-1-0.dll - WGIGetCurrentInputLanguage : C:\WINDOWS\SysWOW64\globinputhost.dll @ 0x70b6499a

¤¤¤ Web browsers : 1 ¤¤¤
[PUM.Proxy][FIREFX:Config] wwartnu1.default : user_pref("network.proxy.type", 4); -> Found

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST500LM012 HN-M500MBB +++++
--- User ---
[MBR] 9c85436432c089225eb6292c93990f5b
[bSP] 54afa302244040ed8fedf8e45708f05d : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB
User = LL1 ... OK
User = LL2 ... OK
 

FRST.txt

Addition.txt

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There's a lot of adware/spyware that has to be cleaned up first:

Make sure you have created a restore point and.....

bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

    ==========================

    Download and run rkill (post the log):

    http://www.bleepingcomputer.com/download/rkill/dl/132/

    =========================

    Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

    Run FRST.exe/FRST64.exe and click Fix only once and wait

    The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

    =========================

    Please download AdwCleaner from HERE or HERE to your desktop.

    • Double click on AdwCleaner.exe to run the tool.

      Vista/Windows 7/8 users right-click and select Run As Administrator

    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program you want to save.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
    Next..................

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Next.........

    Please Update and run a Threat Scan (Malwarebytes)

    Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

    Same for PUM (Potentially Unwanted Modifications)

    Quarantine All that's found

    MrC

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Ok, here are the next results as well as Malwarebytes scan after.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/9/2014
Scan Time: 9:13:19 PM
Logfile: Malwarelog2.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.09.08
Rootkit Database: v2014.11.08.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Catherine514

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 326265
Time Elapsed: 14 min, 0 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Rkill.txt

Fixlog.txt

JRT.txt

AdwCleanerS0.txt

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The fix will cause the computer to reboot!

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Let me know how it is, MrC

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Great! If there's no other problems.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • If you can't post it, attach it
MrC
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Here are the results of the check

 

Results of screen317's Security Check version 0.99.89  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Emsisoft Anti-Malware   
Windows Defender        
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
  Adobe Flash Player     14.0.0.125 Flash Player out of Date!  
 Adobe Reader XI  
 Mozilla Firefox (33.0.3)
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Emsisoft Anti-Malware a2service.exe   
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Emsisoft Anti-Malware a2guard.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


==================

Adobe Flash Player 14.0.0.125 Flash Player out of Date!
Flash Player:

Check for an update if available
Downloads are at the top of the page. (don't install the McAfee toolbar)

=================


A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • 5 weeks later...
  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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