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ffsee and no thumbnails?


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Hi,

 

Please bear with me as I am an old fool and have no idea what I'm doing.

 

I think I have the ffsee.com virus thing.  Malwarebytes sent me several "blocked malicious website" messages, but after I ran it plus Norton, it did it once more and hasn't since.  I'd like to be sure.

 

Also, and I don't know if it's related, but after I ran my scans, I noticed that the thumbnails for many of my pictures (mostly gifs) and almost ALL of my videos were not appearing as they had previously.  I reset my thumbnail views as per Microsoft instructions, but that didn't help.

 

I did see the instructions about running FRST, so I've done that below.  (I hope.)

 

Addition.txt

FRST.txt

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  • Staff

Hello Baconbits, welcome to Malwarebytes' Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. xsmile.png.pagespeed.ic.CwSpBGGvqN.png
 
General P2P/Piracy Notice: 
 

If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum. 
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. Failure to do so will also result in your topic being closed.

 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.
  • Please do not post logs using the CODEQUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
  • Please backup important file before proceeding with my instructions. Malware removal can be unpredictable.
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you will require additional time to complete my instructions.
  • Ensure you are following this topic. Click xetYzdbu.png.pagespeed.ic.U7AjmRUewW.png at the top of the page. 
     

======================================================
 
Yes, your machine is still infected unfortunately. Please work your way through the following, and let me know how you get on. 
 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    startHKU\S-1-5-21-2484908101-2172503070-393262989-1000\...\MountPoints2: G - G:\LaunchU3.exeHKU\S-1-5-21-2484908101-2172503070-393262989-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!ProxyServer: :0SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM - {5A61DDA2-24AB-4F92-A09C-CC6A24B62E0A} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpdSearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 - {5A61DDA2-24AB-4F92-A09C-CC6A24B62E0A} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpdSearchScopes: HKCU - {5A61DDA2-24AB-4F92-A09C-CC6A24B62E0A} URL = BHO: No Name -> {4646332D-5637-006A-76A7-7A786E7484D7} ->  No FileBHO-x32: VideoFileDownload -> {9194649F-7143-4308-90C1-D6A35B0E354E} -> C:\Program Files (x86)\OApps\bho_project.dll No FileC:\Program Files (x86)\OAppsToolbar: HKCU - No Name - {4646332D-5637-006A-76A7-7A786E7484D7} -  No FileFF DefaultSearchEngine: Norton Safe SearchFF SearchEngineOrder.1: Ask.comFF SelectedSearchEngine: Norton Safe SearchFF SearchPlugin: C:\Users\Rob\AppData\Roaming\Mozilla\Firefox\Profiles\guvv6pex.default\searchplugins\askcom.xmlFF SearchPlugin: C:\Users\Rob\AppData\Roaming\Mozilla\Firefox\Profiles\guvv6pex.default\searchplugins\safesearch.xmlFF Extension: No Name - {DF153AFF-6948-45d7-AC98-4FC4AF8A08E2} [Not Found]FF Extension: No Name - {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} [Not Found]C:\Users\Rob\AppData\Local\Temp\AdobeUpdater12345.exeC:\Users\Rob\AppData\Local\Temp\DivXSetup.exeC:\Users\Rob\AppData\Local\Temp\i4jdel0.exeC:\Users\Rob\AppData\Local\Temp\install_flashplayer11x32au_mssa_awe_aih.exeC:\Users\Rob\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exeC:\Users\Rob\AppData\Local\Temp\lowproc.exeC:\Users\Rob\AppData\Local\Temp\rnupdate0.exeC:\Users\Rob\AppData\Local\Temp\sp64126.exeC:\Users\Rob\AppData\Local\Temp\stubhelper.dllC:\Users\Rob\AppData\Local\Temp\The_Weather_Channel_Application.exeC:\Users\Rob\AppData\Local\Temp\UninstallHPSA.exeCustomCLSID: HKU\S-1-5-21-2484908101-2172503070-393262989-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?C:\Program Files (x86)\AskPartnerNetworkreg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services\APNMCP" /freg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ApnTBMon" /fFolder: C:\Users\Rob\AppData\Local\{4E20FF5E-5C95-4ED7-9AA9-82AE7853A402}CMD: ipconfig /flushdnsCMD: netsh winsock reset allCMD: netsh int ipv4 resetCMD: netsh int ipv6 resetEmptyTemp:end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
YARWD1t.png.pagespeed.ce.nvhmVeYDe3.png TDSSKiller Scan

  • Please download TDSSKiller and save the file to your Desktop.
  • Right-Click TDSSKiller.exe and select xAVOiBNU.jpg.pagespeed.ic.H5HC6LkiJX.jpg Run as administrator to run the programme.
  • Click Change parameters. Place a checkmark next to Detect TDLFS file system and Verify file digital signatures.
  • ​Click Start Scan. Do not use the computer during the scan.
  • If objects are found, change the action to skip.
  • Click Continue and close the window.
  • A log will be created and saved to the root directory (usually C:\). Attach the file in your next reply.
     

======================================================

STEP 3
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • TDSSKiller log (attached!)
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  • Staff

Looks good. 

Please work your way through the following. 

 

STEP 1
BY4dvz9.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts. 
  • Click Scan
  • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean
  • Follow the prompts and allow your computer to reboot
  • After rebooting, a log (AdwCleaner[s0].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.
 

STEP 2
E3feWj5.png Junkware Removal Tool (JRT)

  • Please download Junkware Removal Tool and save the file to your Desktop.
  • Note: If you unchecked any items in AdwCleaner, please backup the associated folders/files before running JRT.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click JRT.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts and allow the scan to run uninterrupted. 
  • Upon completion, a log (JRT.txt) will open on your desktop.
  • Re-enable your anti-virus software.
  • Copy the contents of JRT.txt and paste in your next reply.
     

STEP 3
GzlsbnV.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points. 
  • Click esetExport.png and save the file to your Desktop, naming it something such as "MyEsetScan".
  • Push the Back button.
  • Place a checkmark next to xKN1w2nv.png.pagespeed.ic.JWqIaEgZi7.png and click SzOC1p0.png.pagespeed.ce.OWDP45O6oG.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

======================================================

STEP 4
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • AdwCleaner[s0].txt
  • JRT.txt
  • ESET log
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  • Staff

Hi Rob, 
 
Logs look good. After you've updated your vulnerable software, please provide an update on your computer. Are there any outstanding issues?
 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    startC:\Program Files (x86)\FreeTime\FormatFactory\FFModules\Package\AskC:\Users\Rob\Desktop\codecs\FFSetup3.0.1.exeC:\Users\Rob\Downloads\FFSetupMultilingual3-1-1.exeC:\Windows\Installer\55284c.msi EmptyTemp:end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
CXrghb6.png Update Outdated Software

Outdated software contain security risks that must be patched. Please download and install the latest version of the programmes below.

STEP 3
EtQetiM.png Remove Outdated Software

  • Press the Windows Key + r on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for the following programmes, right-click and click Uninstall one at a time.
  • Note: The programmes below may not be present. If this is the case, please skip to the next step.
    • Java 7 Update 71 
  • Follow the prompts, and reboot if necessary.
     

STEP 4
zANS9oB.png Disable Java in Your Browser
Due to frequent exploits we recommend you disable Java in your browser.
For information on Java vulnerabilities, please read the following article (point #7).

  • Click the Windows Start Button  and type Java Control Panel (or javacpl) in the search bar. 
  • Click on the Java Control Panel. Once opened, click the Security tab.
  • Deselect the check box for Enable Java content in the browser. This will disable the Java plug-in in the browser. 
  • Click Apply. When the Windows User Account Control (UAC) appears, allow permissions to make the changes. 
  • Click OK in the Java Plug-in confirmation window.
  • Restart your browser(s) for changes to take effect.
  • More information can be found here and here.
     

STEP 5
oxliOQk.png Security Check

  • Please download SecurityCheck and save the file to your Desktop.
  • Double-click SecurityCheck.exe and follow the onscreen instructions inside the black box.
  • A log (checkup.txt) will automatically open on your Desktop.
  • Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 6
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • checkup.txt
  • How is your computer performing? Are there any outstanding issues?
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Hi Rob, 
 
Please uninstall this programme: Java 7 Update 71  

 

Now for the good news!
 
All Clean!
Congratulations, your computer appears clean! :)
I no longer see signs of malware on your computer, and feel satisfied that our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful
 
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation. YSCcjW7.png
 
AFZxnZc.jpg DelFix

  • Please download DelFix and save the file to your Desktop.
  • Double-click DelFix.exe to run the programme.
  • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Click the Run button.

-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
 
======================================================
 
I have compiled below a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.

The following programmes come highly recommended in the security community.

  • xKsUqI5A.png.pagespeed.ic.vn1Hlvqi8h.jpg AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
  • E8I37RF.pngCryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), preventing your files from being encrypted.
  • EG85Vjt.png Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
  • x6YRrgUC.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
  • xjv4nhMJ.png.pagespeed.ic.A5YbWn1eDO.png NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
  • 3O8r9Uq.png Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
  • DgW1XL2.png.pagespeed.ce.v1OlJl_ZAS.png Secuina PSI will scan your computer for vulnerable software that is outdatedand automatically find the latest update for you.
  • xj1OLIec.png.pagespeed.ic.k6hhwopU0q.jpg SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
  • xJEP5iWI.png.pagespeed.ic.4tmM1lM7DQ.png Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
 
======================================================
 
Please confirm you have no outstanding issues, and are happy with the state of your computer. Once I have confirmation things are in order, we can wrap things up and I will close this thread. 
 
Thank you for using Malwarebytes.
 
Safe Surfing. :)    
Adam (LiquidTension).

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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