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Web exclusion/blocking failure - 81.169.145.149


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Windows 7 Home Premium SP1 64bit

Malwarebytes 2.0.3

 

The trusted domain 81.169.145.149 is blocked unexpectedly and silently by Malwarebytes although maliciuos website blocking is enabled and the domain is listed in the Malwarebytes web exclusion list.

 

No notification about blocking shows-up when the domain is blocked.

 

How to proceed?

 

Addition.txt

CheckResults.txt

FRST.txt

 

 

 

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Windows 7 Home Premium SP1 64bit

Malwarebytes 2.0.3

 

The trusted domain 81.169.145.149 is blocked unexpectedly and silently by Malwarebytes although maliciuos website blocking is enabled and the domain is listed in the Malwarebytes web exclusion list.

 

No notification about blocking shows-up when the domain is blocked.

 

How to proceed?

 

attachicon.gifAddition.txt

attachicon.gifCheckResults.txt

attachicon.gifFRST.txt

 

Correction: although maliciuos website blocking is DISabled

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Malwarebytes: trusted website is blocked although it should not be blocked

Windows 7 Home Premium SP1 64bit
Malwarebytes 2.0.3.1025
Mozilla Firefox 33.1 or Internet Explorer 11.0 (doesn’t matter)
Website affected: www.flughafen-braunschweig.info (81.169.145.149)

Web exclusion list:
MB-01.png


Malicious website protection enabled:

MB-02.pngNote: Web exlusions greyed-out (?)

 

 

Opening URL http://www.flughafen-braunschweig.info:
MB-03.png
 

 

Malicious website protection disabled:

MB-04.pngNote: Web exlusions greyed-out (?)

 

 

Opening URL http://www.flughafen-braunschweig.info:
MB-05.png
 

Questions:
Why is a website blocked by Malwarebytes although it is trusted and although it is listed in
the Malwarebytes web exclusion list?

Why is the option "web exclusions" greyed-out in the Malwarebytes context menu?

 

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Correction: although maliciuos website blocking is DISabled

 

If you are getting the block with the website blocking disabled, please contact the support team.

 

As has been advised, we're not blocking the IP you've mentioned.

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Thanks, Andrew, for the advice.

 

I have removed Malwarebytes 2.0.3.1025 from the computer and cleaned the computer from any residuals associated with Malwarebytes.

 

Then I loaded Malwarebytes 2.0.3.1025 from the Malwarebytes site again and installed it.

 

Result: the website in question is not blocked anymore.

 

Thanks again and best regards.

 

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