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DLLHost*32 Com Surrogate


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Sorry to be a repeat of this issue, but it seems everyone is a little different.  I recently was infected with a virus appearing to be called "SecurityCenter".  This wasn't my first run-in with malware so I did what I know to remove it manually (av clearly failing in the first place).  I was able to remove all keys and processes and nothing suspicious runs now with the exception of this dllhost issue.  It only starts when Internet Explorer runs and results in many instances of the process running simultaneously, consuming resources.  The processes can be stopped and everything runs normally for a while.  In addition, Internet Explorer protected mode repeatedly gets turned off automatically and the home page reset to about:blank.  I have completeley uninstalled IE and reinstalled with no reslution.  I am running Vista x64 premium.

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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Thanks... here's the log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/6/2014
Scan Time: 8:56:07 PM
Logfile: Log.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.11.06.10
Rootkit Database: v2014.11.01.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: Greg
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 397227
Time Elapsed: 10 min, 52 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 10
PUP.Optional.Iminent.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{68B81CCD-A80C-4060-8947-5AE69ED01199}, Quarantined, [8012c0783d3f9a9c2598f2f76e946e92], 
PUP.Optional.Iminent.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{E6B969FB-6D33-48d2-9061-8BBD4899EB08}, Quarantined, [8d053bfd1f5db2845f5fa148cf3321df], 
PUP.Optional.Iminent.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}, Quarantined, [e2b08dabeb9123133b17e50439c9b34d], 
PUP.Optional.Iminent.A, HKLM\SOFTWARE\Iminent, Quarantined, [b7db0c2c93e9082e92d17aeead56c739], 
PUP.Optional.Iminent.A, HKLM\SOFTWARE\CLASSES\Iminent, Quarantined, [49491d1b66162c0a712c4c460df7b54b], 
PUP.Optional.Iminent.A, HKLM\SOFTWARE\WOW6432NODE\Iminent, Quarantined, [197972c6b2ca082e68fb90d83fc48c74], 
PUP.Optional.Iminent.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\Iminent, Quarantined, [2c6625133f3d4fe7a5f8068c3cc845bb], 
PUP.Optional.VideoSaver.A, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\capekcnhbegaapfdadcjikcnnebplepa, Quarantined, [d7bbb6820a7253e394594f422fd5eb15], 
PUP.Optional.VideoSaver.A, HKU\S-1-5-21-1990502549-3032250215-4208731202-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Video-Saver-1, Quarantined, [c5cd41f7daa2f3434addc18a6d9628d8], 
PUP.Optional.SearchProtect.A, HKU\S-1-5-21-1990502549-3032250215-4208731202-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SEARCHPROTECTINT, Quarantined, [8b078cac6f0d71c59d1ced79e81be41c], 
 
Registry Values: 2
PUP.Optional.VideoSaver.A, HKU\S-1-5-21-1990502549-3032250215-4208731202-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS|{cd40b1e8-8cd2-4915-9e00-80cb745ff41e}, C:\Program Files (x86)\Video-Saver\150.xpi, Quarantined, [fa9858e0bac2a3933bb569282ed6bf41]
PUP.Optional.SearchProtect.A, HKU\S-1-5-21-1990502549-3032250215-4208731202-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SEARCHPROTECTINT|Install, 1, Quarantined, [8b078cac6f0d71c59d1ced79e81be41c]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
Trojan.Agent, C:\Users\Greg\AppData\Local\svcxdcl32.dat, Quarantined, [a2f095a3027a94a2b81f20289b687888], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
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And for roguekiller... I should add though probably not necessary that a page popped up when done with instructions on how to remove Pamelik.  I did nothing, but thought it significant.

 

RogueKiller V10.0.4.0 (x64) [Oct 29 2014] by Adlice Software





 

Operating System : Windows Vista (6.0.6002 Service Pack 2) 64 bits version

Started in : Normal mode

User : Greg [Administrator]

Mode : Scan -- Date : 11/06/2014  21:24:56

 

¤¤¤ Processes : 0 ¤¤¤

 

¤¤¤ Registry : 20 ¤¤¤

[PUP] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670} -> Found

[Hj.RegVal] (X64) HKEY_LOCAL_MACHINE\RK_Software_ON_E_E180\Microsoft\Windows NT\CurrentVersion\Winlogon | Shell : cmd.exe /k start cmd.exe  -> Found

[Hj.RegVal] (X86) HKEY_LOCAL_MACHINE\RK_Software_ON_E_E180\Microsoft\Windows NT\CurrentVersion\Winlogon | Shell : cmd.exe /k start cmd.exe  -> Found

[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 0  -> Found

[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_TrackProgs : 0  -> Found

[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 0  -> Found

[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_TrackProgs : 0  -> Found

[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {59031A47-3F72-44A7-89C5-5595FE6B30EE} : 1  -> Found

[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {59031A47-3F72-44A7-89C5-5595FE6B30EE} : 1  -> Found

[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\RK_Software_ON_E_E180\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found

[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\RK_Software_ON_E_E180\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found

[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\RK_Software_ON_E_E180\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found

[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\RK_Software_ON_E_E180\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found

[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031A47-3F72-44A7-89C5-5595FE6B30EE} : 1  -> Found

[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031A47-3F72-44A7-89C5-5595FE6B30EE} : 1  -> Found

[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found

 

¤¤¤ Tasks : 0 ¤¤¤

 

¤¤¤ Files : 0 ¤¤¤

 

¤¤¤ Hosts File : 2 ¤¤¤

[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1       localhost

[C:\Windows\System32\drivers\etc\hosts] ::1             localhost

 

¤¤¤ Antirootkit : 8 (Driver: Loaded) ¤¤¤

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_CREATE[0] : Unknown @ 0xacb32c0

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_CLOSE[2] : Unknown @ 0xacb32c0

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_DEVICE_CONTROL[14] : Unknown @ 0xacb32c0

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_INTERNAL_DEVICE_CONTROL[15] : Unknown @ 0xacb32c0

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_POWER[22] : Unknown @ 0xacb32c0

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_SYSTEM_CONTROL[23] : Unknown @ 0xacb32c0

[iRP:Addr(Hook.IRP)] \SystemRoot\System32\drivers\mountmgr.sys - IRP_MJ_PNP[27] : Unknown @ 0xacb32c0

[Filter(Kernel.Filter)] \Driver\atapi @ Unknown : \Driver\cdrom @ \Device\CdRom0 (\SystemRoot\system32\DRIVERS\1394BUS.SYS)

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ MBR Check : ¤¤¤

+++++ PhysicalDrive0:  +++++

--- User ---

[MBR] e7809b82b84dad6156509aea78f9dd45

[bSP] ec73f36aa91eb4b59869abf2e237271a : HP MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 117 MB

1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 240975 | Size: 15264 MB

2 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 31503466 | Size: 938485 MB

User = LL1 ... OK

User = LL2 ... OK

 

+++++ PhysicalDrive1:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

+++++ PhysicalDrive2:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

+++++ PhysicalDrive3:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

+++++ PhysicalDrive4:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )
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Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

=================================

Make sure you have created that system restore point before you continue!

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters. (Leave the KSN box checked)

    tds2.jpg

  • Put a checkmark beside loaded modules.

    13040712472913819.png

  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.

    clip.jpg

  • Click the Start Scan button.

    tds2.jpg

  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    tdsskiller_guide_5.gif

    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

    If in doubt about an entry....please ask or choose Skip

  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    tdsskiller_guide_3.gif

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Then...........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

Last:

Clean out temp files:

Download TFC from here and save it to your desktop.

http://oldtimer.geekstogo.com/TFC.exe

http://www.bleepingcomputer.com/download/tfc/dl/92/

Close any open programs and Internet browsers.

Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.

Please be patient as clearing out temp files may take a while.

Once it completes you may be prompted to restart your computer, please do so.

Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

MrC

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Fixlog:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 04-11-2014
Ran by Greg at 2014-11-06 21:42:23 Run:1
Running from C:\Users\Greg\Downloads
Loaded Profile: Greg (Available profiles: Greg & Administrator)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
HKU\S-1-5-21-1990502549-3032250215-4208731202-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== 
URLSearchHook: ATTENTION ==> Default URLSearchHook is missing.
SearchScopes: HKLM - DefaultScope value is missing.
2014-10-28 22:12 - 2014-10-28 22:12 - 00000028 _____ () C:\Windows\SysWOW64\u
2014-10-28 22:08 - 2014-10-28 22:08 - 00000000 _____ () C:\Windows\system32\uzwssf.dll
2014-10-28 22:08 - 2014-10-28 22:08 - 00000000 _____ () C:\Windows\system32\gyikk.dll
2014-10-28 21:03 - 2014-10-29 23:10 - 00000000 ___HD () C:\f85ac2d
2014-10-28 21:03 - 2014-10-28 21:03 - 00000944 ____H () C:\ProgramData\@system2.att
2014-10-28 17:39 - 2014-11-05 00:45 - 00000000 ____D () C:\ProgramData\UiddEsmo
2014-10-28 17:38 - 2014-10-28 18:09 - 00000000 ____D () C:\Users\Greg\AppData\Roaming\Reerto
C:\Users\Greg\SyncToy_0323bdc4-7478-4dbe-bdf1-873c6c8a41c8.dat
C:\Users\Greg\AppData\Local\Temp\i4jdel0.exe
CustomCLSID: HKU\S-1-5-21-1990502549-3032250215-4208731202-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
AlternateDataStreams: C:\ProgramData\TEMP:C581A570
 
*****************
 
"HKU\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key Deleted Successfully.
"HKU\S-1-5-21-1990502549-3032250215-4208731202-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key deleted successfully.
Default URLSearchHook was restored successfully .
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
C:\Windows\SysWOW64\u => Moved successfully.
C:\Windows\system32\uzwssf.dll => Moved successfully.
C:\Windows\system32\gyikk.dll => Moved successfully.
C:\f85ac2d => Moved successfully.
C:\ProgramData\@system2.att => Moved successfully.
C:\ProgramData\UiddEsmo => Moved successfully.
C:\Users\Greg\AppData\Roaming\Reerto => Moved successfully.
C:\Users\Greg\SyncToy_0323bdc4-7478-4dbe-bdf1-873c6c8a41c8.dat => Moved successfully.
C:\Users\Greg\AppData\Local\Temp\i4jdel0.exe => Moved successfully.
"HKU\S-1-5-21-1990502549-3032250215-4208731202-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key not found.
C:\ProgramData\TEMP => ":C581A570" ADS removed successfully.
 
==== End of Fixlog ====
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OK, next:
 

AV: Ad-Aware Antivirus *Enabled/Updated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
SP: Ad-Aware Antivirus *Enabled/Updated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

 


Please make sure you only have one anti-virus program and one firewall installed and running on the system.
If you have an outside firewall installed, make sure the Windows firewall is disabled.
Having two anti-virus programs running on a system only causes poor performance, conflicts and spotty protection.

How to Disable Defender

Dangers of running 2 anti-virus programs

Windows Firewall

==============================

Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Next..................

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Next.........

Please Update and run a Threat Scan (Malwarebytes)
Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware
Same for PUM (Potentially Unwanted Modifications)
Quarantine All that's found

MrC

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adwcleaner log:

 

# AdwCleaner v3.311 - Report created 07/11/2014 at 09:19:44
# Updated 30/09/2014 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (64 bits)
# Username : Greg - BIGWOLFGAR
# Running from : C:\Users\Greg\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eSupport.com
[!] Folder Deleted : C:\Program Files (x86)\eSupport.com
[!] Folder Deleted : C:\Users\Greg\AppData\Local\PackageAware
[!] Folder Deleted : C:\Users\Greg\AppData\Roaming\pdfforge
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13086CD4-88B6-45E3-9182-3BC2664199F7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1FCD7139-C2A3-49AD-8B9E-E82E48AE5DF6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{319FCB76-1568-4EFA-863B-B03A2B16EB5C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4796719D-2B92-47BC-920B-77BCDBDBCB6A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64A66B25-A70F-4373-95EF-3A1DB6040B3A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6FC5F7E0-D65A-465C-B8EE-A5F8E008D6DF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{731D436C-464C-4F29-BFB2-DE9C458535AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7C89C8A6-991C-4626-9E26-B12EB4D89C04}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EEF00686-CAB8-4885-9CCB-78FF483041AA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FDA55C78-736E-4E8A-996C-4A80FC0396FB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\eSupport.com
Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
Key Deleted : HKCU\Software\AppDataLow\Software\Show-Password
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16584
 
 
-\\ Google Chrome v38.0.2125.111
 
[ File : C:\Users\Greg\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3434 octets] - [07/11/2014 09:17:53]
AdwCleaner[s0].txt - [2468 octets] - [07/11/2014 09:19:44]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2528 octets] ##########
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jrt log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.3.6 (11.05.2014:1)

OS: Windows Vista Home Premium x64

Ran by Greg on Fri 11/07/2014 at  9:29:47.87

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ad-aware browsing protection

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Failed to delete: [Folder] "C:\ProgramData\ad-aware browsing protection"

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Fri 11/07/2014 at  9:33:38.22

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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AV: Ad-Aware Antivirus *Enabled/Updated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}

AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}

FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}

SP: Ad-Aware Antivirus *Enabled/Updated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}

SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

The point being you have MSE and Ad-Aware enabled and running.

Please make sure you only have one anti-virus program and one firewall installed and running on the system.

If you have an outside firewall installed, make sure the Windows firewall is disabled.

Having two anti-virus programs running on a system only causes poor performance, conflicts and spotty protection.

How to Disable Defender

Dangers of running 2 anti-virus programs

Windows Firewall

============================

How is the computer now???? MrC

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Good........

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • If you can't post it, attach it
MrC
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Security Check log:  Note I resolved the multiple av issues and only have bitdefender and zoneaware now... I don't know why adaware still shows up here

 

 Results of screen317's Security Check version 0.99.89 
 Windows Vista Service Pack 2 x64 (UAC is disabled!) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
Bitdefender Antivirus Free Edition  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Java 7 Update 67 
 Java 8 Update 25 
 Adobe Reader 10.1.12 Adobe Reader out of Date! 
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent```````` 
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Bitdefender Antivirus Free Edition gziface.exe 
 Bitdefender Antivirus Free Edition gzserv.exe 
 CheckPoint ZoneAlarm ZaPrivacyService.exe 
 CheckPoint ZoneAlarm zatray.exe 
 CheckPoint ZoneAlarm vsmon.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


==========================

Java 7 Update 67 <-----please uninstall this if possible (it may have already been uninstalled)
Java 8 Update 25 <----this is OK


=========================

Adobe Reader 10.1.12 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

========================

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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