Jump to content

Latest Update Incompatible w/ Android 4.4.2


Recommended Posts

Tried to update to 1.05.0.9000 from 1.04.3.5000, but Play Store says this version is incompatible with my device. Samsung Galaxy Tab S running 4.4.2. Old version seems to be running, but Play Store says it's not even installed. Play won't even open MBAM app page from a search, or accept a review. What gives? Looks like 1.05.0.9000 has a serious issue. BTW, just took a significant Android kernel update on 10/24, but still on 4.4.2.

Link to post
Share on other sites

Tried to update to 1.05.0.9000 from 1.04.3.5000, but Play Store says this version is incompatible with my device. Samsung Galaxy Tab S running 4.4.2. Old version seems to be running, but Play Store says it's not even installed. Play won't even open MBAM app page from a search, or accept a review. What gives? Looks like 1.05.0.9000 has a serious issue. BTW, just took a significant Android kernel update on 10/24, but still on 4.4.2.

Hello,

 

I'm sorry for the inconvenience caused to you. Do you have a device with SIM card or no SIM card? We have identified this issue across android devices that do not have SIM card ( Wifi Only). We are currently investigating this issue  and that should be fixed on the next release

 

Thanks,

Link to post
Share on other sites

Thanks for the response. I do not have a SIM card in this device. It is a wi-fi only tablet.

 


Do you have a device with SIM card or no SIM card? We have identified this issue across android devices that do not have SIM card ( Wifi Only). We are currently investigating this issue  and that should be fixed on the next release.
Link to post
Share on other sites
  • 1 month later...

3 months since other MWB customers issue & still no work-around? Have new (12.22.14) 7" Android 4.4.2, Craig 765 Tablet (CMP_765_AF) w/1.2 GHz Apple A4, 4GB DIMM, 4GB Flash, 802.11A = unprotected w/o Malwarebytes. No SIM card. WIFI only. Avast!, History Eraser on board.

 

Also have new (12.26.14) 5.5" Android 4.4.2, HTC Desire 816 Phablet (HTC0P4E1) 1.6 GHz Snapdragon 400 Quadcore, 1.5GB RAM = fully protrected w/Malwarebytes. No SIM card. 3G CDMA/4G LTE & WIFI. Avast!, History Eraser installed.

Link to post
Share on other sites

3 months since other MWB customers issue & still no work-around? Have new (12.22.14) 7" Android 4.4.2, Craig 765 Tablet (CMP_765_AF) w/1.2 GHz Apple A4, 4GB DIMM, 4GB Flash, 802.11A = unprotected w/o Malwarebytes. No SIM card. WIFI only. Avast!, History Eraser on board.

 

Also have new (12.26.14) 5.5" Android 4.4.2, HTC Desire 816 Phablet (HTC0P4E1) 1.6 GHz Snapdragon 400 Quadcore, 1.5GB RAM = fully protrected w/Malwarebytes. No SIM card. 3G CDMA/4G LTE & WIFI. Avast!, History Eraser installed.

 

 

Hi Paul, a fix will be provided in the next update, however a workaround is provided here to update Malwarebytes Anti-Malware Mobile here.

 

Thanks,

Cecile

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.