Help removing fffsee.com

[jmck24]

Hello,

 

Like most posting on here my computer has been experiencing some issues and I've been getting the malware notifications blocking fffsee etc... and I stated searching for a solution.  I came across this forum and started following along with other threads that had similar problems to help fix the issue but figured it would be better and smarter if I just started my own thread.  I would appreciate any help resolving this.  I'm attaching the logs I've already run from the steps that I already saw I hope this ok.  Thanks and any help is greatly appreciated. 

mbamlog.txt

Addition.txt

FRST.txt

RKreport_SCN_10302014_194734.log

[MrCharlie]

Welcome to the forum

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

===========================

Then...........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[jmck24]

Thank you for the response and for helping me. 

Fixlog.txt

combofixlog.txt

[MrCharlie]

AV: AVG AntiVirus Free Edition 2015 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

AV: Microsoft Security Essentials *Disabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}

SP: AVG AntiVirus Free Edition 2015 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Microsoft Security Essentials *Disabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

 

Make sure you only have one anti-virus and firewall program installed and running on the system.

Make sure Defender is disabled if you're using another anti-virus program.

Having two anti-virus programs running on a system only causes poor performance, conflicts and spotty protection.

How to Disable Defender

Dangers of running 2 anti-virus programs

========================

Next:

Clean out temp files:

Download TFC from here and save it to your desktop.

http://oldtimer.geekstogo.com/TFC.exe

http://www.bleepingcomputer.com/download/tfc/dl/92/

Close any open programs and Internet browsers.

Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.

Please be patient as clearing out temp files may take a while.

Once it completes you may be prompted to restart your computer, please do so.

Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

=======================

Please download AdwCleaner from HERE or HERE to your desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Next..................

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Next.........

Please Update and run a Threat Scan (Malwarebytes)

Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine All that's found

MrC

[jmck24]

Attached the AdwCleaner log.  I wasn't sure if there was anything I shouldn't remove. 

AdwCleanerR0.txt

[MrCharlie]

Kill it all, MrC

[jmck24]

Ran the malware scan, nothing detected to be quarantined 

AdwCleanerS0.txt

JRT.txt

[MrCharlie]

How is it????

MrC

[jmck24]

It's running great.  A lot quicker, cleaner, and smoother then before.  Are there any more steps I need to take?

 

 

 

p.s. I will be making a donation (I just need to put some money in my paypal account).  Thanks for all your help. 

[MrCharlie]

Great!

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• If you can't post it, attach it

MrC

[jmck24]

checkup attached. 

checkup.txt

[MrCharlie]

Results of screen317's Security Check version 0.99.89

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

AVG AntiVirus Free Edition 2015

Antivirus up to date! (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

Java 6 Update 26

Java 7 Update 67

Adobe Flash Player 10 Flash Player out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Google Chrome 38.0.2125.104

Google Chrome 38.0.2125.111

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbam.exe

AVG avgwdsvc.exe

Malwarebytes Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 4%

````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

=====================================

Please uninstall these and any other Java found in your Programs and Features:
Java™ 6 Update 26
Java 7 Update 67
Then: <-------Download and install the latest version (Java™ 8 Update 25) from Here. Uncheck the box to install the Ask toolbar!!!, McAfee Security Scan Plus or any other free "stuff".

===================================

Adobe Flash Player 10 Flash Player out of Date!
Flash Player:
Check for an update if available
Downloads are at the top of the page. (don't install the McAfee toolbar)

==================================

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

===================================

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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