Trojan added "Web Exclusions"

[coveman978]

Hi,

I've contacted support but wanted to ask has anyone run into a trojan that added web exclusions. My computer was and is infected with trojan win32 yakes and also rootkit.boot.cidox.b. After scanning and cleaning with malwarebytes and kaspersky all scans have come up clean. But when I looked at my settings I noticed three web exclusions that I didn't add and they are grayed out so I can't remove them.

this makes me feel like malwarebytes and my computer are compromised. I tried an uninstall, reboot then reinstall but they are there in new install. I searched the forums but found nothing to help. I did find a removal tool for malwarebytes I will try for an uninstall reinstall again. Any ideas? here's a screen shot of exclusions too

[Firefox]

Hello and

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

On the other hand, being that you are/were infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank You,

Firefox

[coveman978]

an update, I used the mbam clean tool to uninstall, then reinstalled. The web exclusions are gone. I'm scanning with new install to see if anything new has been found

 

Thank you

[coveman978]

Thank you for the very fast reply Firefox. I think it will be okay now

[Firefox]

Your welcome, glad I could help, should you want to make sure your computer is clean, follow the second step of instructions I provided above..