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Removal instructions for Health Alert

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What is Health Alert?

 

The Malwarebytes research team has determined that Health Alert is adware. These adware applications display advertisements not originating from the sites you are browsing.

 

How do I know if my computer is affected by Health Alert?

 

You may see this entry in your list of installed programs:

 

warning2.png

and these warnings during install:

main.png

warning1.png

 

How did Health Alert get on my computer?

 

Adware applications use different methods for distributing themselves. This particular one was bundled with other software.

 

How do I remove Health Alert?

 

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Health Alert?
  • No, Malwarebytes' Anti-Malware removes Health Alert completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

 

We hope our application and this guide have helped you eradicate this hijacker.  

 

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Health Alert adware.  It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

 

protection1.png

Technical details for experts

 

You will see these signs in a HijackThis log:

O23 - Service: HealthAlert - Rational Thought Solutions LLC - C:\ProgramData\HealthAlert\HealthAlertService.exe
 

 

Alterations made by the installer:

File system details  ---------------------------------------------    Adds the folder C:\ProgramData\HealthAlert       Adds the file app.dat"="10/30/2014 8:18 AM, 761665 bytes, A       Adds the file data.dat"="10/30/2014 8:18 AM, 2048 bytes, A       Adds the file HealthAlert.dll"="10/30/2014 8:19 AM, 1241472 bytes, A       Adds the file HealthAlert.exe"="10/30/2014 8:19 AM, 48512 bytes, A       Adds the file HealthAlert.exe.config"="10/30/2014 8:19 AM, 190 bytes, A       Adds the file HealthAlert.ico"="10/23/2014 6:53 PM, 112490 bytes, A       Adds the file HealthAlertService.exe"="10/30/2014 8:18 AM, 2726784 bytes, A       Adds the file HealthAlertService.exe.config"="10/30/2014 8:18 AM, 189 bytes, A       Adds the file info.dat"="10/30/2014 8:18 AM, 64 bytes, A       Adds the file Uninstall.exe"="10/24/2014 12:33 AM, 537472 bytes, A    Adds the folder C:\Users\{username}\AppData\Local\HealthAlertRegistry details  ------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}]       "ad"="REG_SZ", "trackhealthalert.com"       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"       "ip"="REG_SZ", "368"       "ns"="REG_SZ", "HELA"       "p"="REG_SZ", "368"       "v"="REG_SZ", "2.7.46"       "vp"="REG_SZ", "2.7.46368"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{37f525d0-bccd-eeef-28f1-77a810abd0fb}]       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"       "p"="REG_SZ", "368"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5bd243dc-0207-e9e0-182f-f89b99d1991a}]       "ik"="REG_SZ", "{ce374018-9b06-39f9-da4c-2048eb535d41}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}]       "(Default)"="REG_DWORD", 1       "v"="REG_DWORD", 1       "vs"="REG_SZ", "1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}]       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\HealthAlertService_RASAPI32]       "ConsoleTracingMask"="REG_DWORD", -65536       "EnableConsoleTracing"="REG_DWORD", 0       "EnableFileTracing"="REG_DWORD", 0       "FileDirectory"="REG_EXPAND_SZ, "%windir%\tracing"       "FileTracingMask"="REG_DWORD", -65536       "MaxFileSize"="REG_DWORD", 1048576    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\HealthAlertService_RASMANCS]       "ConsoleTracingMask"="REG_DWORD", -65536       "EnableConsoleTracing"="REG_DWORD", 0       "EnableFileTracing"="REG_DWORD", 0       "FileDirectory"="REG_EXPAND_SZ, "%windir%\tracing"       "FileTracingMask"="REG_DWORD", -65536       "MaxFileSize"="REG_DWORD", 1048576    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HealthAlert]       "DisplayIcon"="REG_SZ", "C:\ProgramData\HealthAlert\HealthAlert.ico"       "DisplayName"="REG_SZ", "Health Alert"       "DisplayVersion"="REG_SZ", "2.7.46"       "EstimatedSize"="REG_DWORD", 4041       "HelpLink"="REG_SZ", "http://www.trackhealthalert.com/about.html"       "InstallDate"="REG_SZ", "20141030"       "Publisher"="REG_SZ", "Rational Thought Solutions LLC"       "UninstallString"="REG_SZ", "C:\ProgramData\HealthAlert\uninstall.exe /kb=y /ic=0"    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HealthAlert]       "DependOnService"="REG_MULTI_SZ, "Winmgmt CryptSvc "       "DisplayName"="REG_SZ", "HealthAlert"       "ErrorControl"="REG_DWORD", 1       "FailureActions"="REG_BINARY, <.....................       "ImagePath"="REG_EXPAND_SZ, ""C:\ProgramData\HealthAlert\HealthAlertService.exe""       "ObjectName"="REG_SZ", "LocalSystem"       "Start"="REG_DWORD", 2       "Type"="REG_DWORD", 16    [HKEY_CURRENT_USER\Software\AppDataLow\Software\DynConIE]       "id"="REG_SZ", "e9b27f795618421dae390c882455e159"    [HKEY_CURRENT_USER\Software\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}]       "(Default)"="REG_DWORD", 1       "v"="REG_DWORD", 1       "vs"="REG_SZ", "1"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 10/30/2014Scan Time: 8:23:50 AMLogfile: mbamHealthAlert.txtAdministrator: YesVersion: 2.00.3.1025Malware Database: v2014.10.30.04Rootkit Database: v2014.10.22.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 272515Time Elapsed: 3 min, 12 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 1PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlertService.exe, 6480, Delete-on-Reboot, [6d6fc8528defa195e318e1f856abfa06]Modules: 0(No malicious items detected)Registry Keys: 5PUP.Optional.HealthAlert.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\HealthAlert, Quarantined, [6d6fc8528defa195e318e1f856abfa06], PUP.Optional.WebSteroids.A, HKLM\SOFTWARE\CLASSES\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C}, Quarantined, [8d4f3ddd5824e55100a8bdf19d65e61a], PUP.Optional.DynConIE.A, HKLM\SOFTWARE\CLASSES\CLSID\{E5A7A645-8318-4895-B85C-EDC606B80DB6}, Quarantined, [ecf0fb1f205c1224760101ad8f7334cc], PUP.Optional.HealthAlert.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\HealthAlert, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.MultiIE.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DynConIE, Quarantined, [f8e462b87a022412b660b7db9470f50b], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 1PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert, Delete-on-Reboot, [786497837ffd55e1b6c557ccd42f27d9], Files: 12PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlertService.exe, Delete-on-Reboot, [6d6fc8528defa195e318e1f856abfa06], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.dll, Quarantined, [825aa1791f5dbc7ac1958b9cd4317a86], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.exe, Quarantined, [d00cf921a0dc5bdb5e9d0bceb1500bf5], PUP.Optional.HealthAlert.A, C:\Users\{username}\Desktop\fcda54a27d200606959779f59a4bafbe7da4f1837480aa01d4228d0e2fa96915.exe, Quarantined, [e0fcc1596e0e6ec89eb7c36417ee4eb2], PUP.Optional.HealthAlert.A, C:\Users\{username}\AppData\Local\Temp\nssFE9F.tmp\Helper.dll, Quarantined, [c61615050379d85e282d37f0e5205da3], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\app.dat, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\data.dat, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.exe.config, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlert.ico, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\HealthAlertService.exe.config, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\info.dat, Delete-on-Reboot, [786497837ffd55e1b6c557ccd42f27d9], PUP.Optional.HealthAlert.A, C:\ProgramData\HealthAlert\Uninstall.exe, Quarantined, [786497837ffd55e1b6c557ccd42f27d9], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.

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