Installed MalwareBytes but can't remove fffsee and a few others

[mikecul]

Had a very slow pc using lots of CPU and many processes.  Installed MalwareBytes and it removed one threat but constantly getting malcious websites blocked... specifically fffsee.com and a few others.

 

I'm attaching the FRST file and the Additions file as requested.

Addition.txt

FRST.txt

[MrCharlie]

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

============================

Then...........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[mikecul]

First, let me say thanks for the help and the quick reply.

 

I'm attaching the two log files you requested in your previous post.

 

Thanks.

Fixlog.txt

ComboFix.txt

[MrCharlie]

Looks Good.....Lets check for any adware/spyware now:

Please download AdwCleaner from HERE or HERE to your desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Next..................

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Next.........

Please run a Threat Scan (Malwarebytes)

Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine All that's found

MrC

[mikecul]

All three things have been completed.

 

I'm attaching the two logs for the first two steps and the third step (malware threat scan) came back wih nothing detected.

 

Thanks,

Mike

 

 

AdwCleanerS0.txt

JRT.txt

[MrCharlie]

Looks Good...if there's no other problems:

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[mikecul]

I've run the security check as instructed and will paste it below.  However, I continue to get a malicious website being blocked for the following site:

 

It's outbound on various ports to  88.214.193.211 

 

It occurs with explorer open and with it closed.

 

 

Results of screen317's Security Check version 0.99.89 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Symantec Endpoint Protection  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 51 
 Java version out of Date!
 Adobe Flash Player 15.0.0.152 
 Adobe Reader XI 
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

[MrCharlie]

Re-scan with FRST and Make sure the Addition Box is checked.

Post or attach the 2 logs FRST(64).txt and Addition.txt

MrC

[mikecul]

I've rerun FRST and have attached the two log files as requested.

 

Thanks!

Mike

Addition.txt

FRST.txt

[MrCharlie]

If this program is still on your system please uninstall it from your Programs and Features:
YTD Video Downloader 3.9.6

============================================

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.
Run FRST.exe/FRST64.exe and click Fix only once and wait
The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

============================================

Make sure you have created that system restore point before you continue!

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters. (Leave the KSN box checked)
  
  
• Put a checkmark beside loaded modules.
  
  
• A reboot will be needed to apply the changes. Do it.
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
• Then click on Change parameters in TDSSKiller.
• Check all boxes then click OK.
  
  
• Click the Start Scan button.
  
  
• The scan should take no longer than 2 minutes.
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
  
  
  Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
  
  If in doubt about an entry....please ask or choose Skip
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  
  
  
  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
• A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
• Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.


New window that comes up.


MrC

[mikecul]

Found YTD Video Downloader 3.9.6 in the Programs and Features, clicked unistall, said that it could not find it and that it may have already been uninstalled, asked if I wanted to remove from the list so I did.

 

 

Ran FRST along with the fixlist.txt and got the following log:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 29-10-2014 01
Ran by Mike at 2014-10-30 22:34:30 Run:2
Running from C:\Users\Mike\Downloads
Loaded Profile: Mike (Available profiles: Mike)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
C:\ProgramData\Windows Genuine Advantage
C:\Users\Mike\AppData\Local\Temp\Quarantine.exe
AlternateDataStreams: C:\Users\Mike\Documents\Scanned Documents:Roxio EMC Stream

*****************

Chrome DefaultSuggestURL deleted successfully.
C:\ProgramData\Windows Genuine Advantage => Moved successfully.
C:\Users\Mike\AppData\Local\Temp\Quarantine.exe => Moved successfully.
"C:\Users\Mike\Documents\Scanned Documents" => ":Roxio EMC Stream" ADS not found.

==== End of Fixlog ====

 

 

Ran TDSSKiller and it found no threats and nothing suspicious.  I'm attaching the two log files.

 

 

TDSSKiller.3.0.0.41_30.10.2014_22.35.33_log.txt

TDSSKiller.3.0.0.41_30.10.2014_22.38.56_log.txt

[MrCharlie]

Any difference???

MrC

[mikecul]

It appears as though the same site continues to hit against it on a regular basis:

 

88.214.193.211

[MrCharlie]

Please run a free online scan with the ESET Online Scanner (it may take a while to run)

Note: You will need to use Internet Explorer for this scan.

First please Disable any Antivirus you have active, as shown in This Topic

FAQ

Note: Don't forget to re-enable it after the scan.

http://www.eset.eu/online-scanner

Tick the box next to YES, I accept the Terms of Use.

Click Start

When asked, allow the ActiveX control to install

Click Start

Make sure that the options Remove found threats is unchecked and the option Scan unsafe applications is checked

Click Advanced settings and select the following:

Click Start

Wait for the scan to finish

If threats were found:

Click on "list of threats found"

Click on "export to text file" and save it as ESET SCAN and save to the desktop

Click on back

Put a checkmark in "Uninstall application on close"

Click on finish

Post back the log.....MrC

[mikecul]

I keep getting an add-on failed to run error when launching.

 

Symantec was disabled.  I left Malware active.

[MrCharlie]

Try a different browser, MrC

[mikecul]

Ran ESET and which showed 16 threats.  Log reads as follows:

 

C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSS.exe a variant of Win32/Systweak.L potentially unwanted application
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSHelper.dll a variant of Win32/Systweak.N potentially unwanted application
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSPrivacyProtector.exe a variant of Win32/Systweak.L potentially unwanted application
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSRegClean.exe a variant of Win32/Systweak potentially unwanted application
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSRegistryOptimizer.exe a variant of Win32/Systweak.L potentially unwanted application
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSSystemCleaner.exe a variant of Win32/Systweak.L potentially unwanted application
C:\Program Files (x86)\NCH Swift Sound\MixPad\mixpad.exe a variant of Win32/Toolbar.Conduit.I potentially unwanted application
C:\Program Files (x86)\NCH Swift Sound\MixPad\mpsetup_v2.05.exe a variant of Win32/Toolbar.Conduit.I potentially unwanted application
C:\Program Files (x86)\NCH Swift Sound\MixPad\uninst.exe a variant of Win32/Toolbar.Conduit.I potentially unwanted application
C:\Program Files (x86)\NCH Swift Sound\WavePad\uninst.exe a variant of Win32/Toolbar.Conduit.I potentially unwanted application
C:\Program Files (x86)\NCH Swift Sound\WavePad\wavepad.exe a variant of Win32/Toolbar.Conduit.I potentially unwanted application
C:\Program Files (x86)\NCH Swift Sound\WavePad\wpsetup[1]_v4.40.exe a variant of Win32/Toolbar.Conduit.I potentially unwanted application
C:\Qoobox\Quarantine\C\Users\Mike\AppData\Roaming\vvneen.dll.vir a variant of MSIL/Kryptik.AKY trojan
C:\Users\Mike\AppData\LocalLow\alqiku.dll a variant of MSIL/Kryptik.AKY trojan
C:\Users\Mike\Downloads\WinZip175.exe a variant of Win32/OpenInstall potentially unwanted application
C:\Windows\Installer\b23f19d.msi a variant of Win32/Systweak.L potentially unwanted application

[MrCharlie]

The only one that I'm worried about is this one:

C:\Users\Mike\AppData\LocalLow\alqiku.dll

Can you manually delete it?

You may have to enable hidden files to see it:

http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ <--Hidden files W7 Vista

also.....

Clean out temp files:

Download TFC from here and save it to your desktop.

http://oldtimer.geekstogo.com/TFC.exe

http://www.bleepingcomputer.com/download/tfc/dl/92/

Close any open programs and Internet browsers.

Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.

Please be patient as clearing out temp files may take a while.

Once it completes you may be prompted to restart your computer, please do so.

Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

Let me know how it is, MrC

[mikecul]

I was able to manually delete it and remove all temp files.

 

It hasn't come up again since.  It appears to have removed it.

[MrCharlie]

OK...if there's no other problems:

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• If you can't post it, attach it

MrC

[mikecul]

Scan completed.  Results attached.

 

checkup.txt

[MrCharlie]

Results of screen317's Security Check version 0.99.89

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Symantec Endpoint Protection

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Java 7 Update 71

Java version out of Date!

Adobe Flash Player 15.0.0.152

Adobe Reader XI

Google Chrome 38.0.2125.104

Google Chrome 38.0.2125.111

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbam.exe

Malwarebytes Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

============================

Please uninstall this and any other Java listed in your Programs and Features:
Java 7 Update 71
Java version out of Date! <-------Download and install the latest version (Java™ 8 Update 25) from Here. Uncheck the box to install the Ask toolbar!!!, McAfee Security Scan Plus or any other free "stuff".

============================

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[mikecul]

Well, I cleaned up all the programs as per your last post.  Since then, my daughter has been on the pc and I'm getting all the same messages.  I keep getting malicious sites blocked for fffsee.com and calls to 95.215.1.57.  I've done a complete scan on Malwarebytes with no reported threats.

 

My daughter knows better than to install anything new.  She does, however visit a Garrys Mod site that she will occasionally download new content from.  She also frequents UTube on a regular basis.

 

It's one thing to clean all of these, but what are they and how do I avoid them again?  I would have thought the addition of MalwareBytes Premium would have stopped these.  Instead, it looks like I'm right back where I started?

 

I assume I'll need to go through a few things to get them off?   And again, what are they and how do I avoid them?  And will virus protection eventually catch up in terms of early detection and removal?

[MrCharlie]

Download and run this tool on all users several times:

http://kb.eset.com/esetkb/index?page=content&id=SOLN3587 <---Poweliks

Then........

Please re-scan with FRST and Make sure the Addition Box is checked.

Post or attach the 2 logs FRST(64).txt and Addition.txt

MrC