I'm infected?

[ZyzzFuark]

Hi, my pc today seems slow, maybe im infected.

What can i do to see if im infected for real?

thanks

[kevinf80]

Hello and

 

P2P/Piracy Warning:

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• 
  

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Kevin.....

[ZyzzFuark]

Hi Kevin thanks for the reply

this are the logs, i had to attach them becouse they were too long

 

 

FRST.txt

Addition.txt

[kevinf80]

Do not see any obvious malware or infection, continue as follows..

 

Download Malwarebytes Anti-Malware to your desktop.

• 
  

Double-click mbam-setup and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.
On the Dashboard, click the 'Update Now >>' link
After the update completes Select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Now select > Scan > Threat scan > Scan now
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

 

• 
  

After the restart (If applicable) once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.

• 
  

Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts. (re-enable when done)
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en'>https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

 

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window

In the "Scan Type" window, select Quick Scan

Perform a scan and  Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

 

1) Select the Windows key and R key together to open the "Run" function

2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

 

notepad c:\windows\debug\mrt.log

 

Let me see those logs in your next reply....

 

Kevin

[ZyzzFuark]

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 30/10/2014

Scan Time: 14.20.12

Logfile: 

Administrator: Yes

 

Version: 2.00.3.1025

Malware Database: v2014.10.30.06

Rootkit Database: v2014.10.22.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 8.1

CPU: x64

File System: NTFS

User: Ciro96

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 327660

Time Elapsed: 25 min, 39 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 3

PUP.Optional.Multiplug, HKLM\SOFTWARE\CLASSES\TYPELIB\{157B1AA6-3E5C-404A-9118-C1D91F537040}, Quarantined, [ffc2be596c1085b1d0b1941447bbba46], 

PUP.Optional.Multiplug, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{157B1AA6-3E5C-404A-9118-C1D91F537040}, Quarantined, [ffc2be596c1085b1d0b1941447bbba46], 

PUP.Optional.Softonic.A, HKU\S-1-5-21-2171053108-750914694-2854413901-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader, Quarantined, [07babe597c00b1854fa1c48923e022de], 

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

# AdwCleaner v3.311 - Rapporto creato 30/10/2014 in 15:02:14

# Aggiornato 30/09/2014 di Xplode

# Sistema operativo : Windows 8.1  (64 bits)

# Nome utente : Ciro96 - CIRO

# In esecuzione da : C:\Users\Ciro96\Desktop\AdwCleaner.exe

# Opzione : Pulisci

 

***** [ Servizi ] *****

 

 

***** [ File / Cartelle ] *****

 

 

***** [ Compiti ] *****

 

 

***** [ Collegamenti ] *****

 

 

***** [ Registro ] *****

 

Chiave Eliminati : HKCU\Software\Softonic

 

***** [ Browser ] *****

 

-\\ Internet Explorer v0.0.0.0

 

 

-\\ Google Chrome v38.0.2125.111

 

[ File : C:\Users\Ciro96\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [863 octets] - [30/10/2014 14:55:13]

AdwCleaner[s0].txt - [737 octets] - [30/10/2014 15:02:14]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [796 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.3.3 (10.21.2014:1)

OS: Windows 8.1 x64

Ran by Ciro96 on 30/10/2014 at 15.07.48,09

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 30/10/2014 at 15.12.47,97

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.17, October 2014 (build 5.17.10700.0)

Started On Wed Oct 29 13:16:21 2014

 

Engine: 1.1.11005.0

Signatures: 1.185.2035.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Oct 29 13:17:15 2014

 

 

Return code: 0 (0x0)

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.17, October 2014 (build 5.17.10700.0)

Started On Wed Oct 29 22:44:55 2014

 

Engine: 1.1.11005.0

Signatures: 1.185.2035.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Oct 29 22:45:28 2014

 

 

Return code: 0 (0x0)

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.17, October 2014 (build 5.17.10700.0)

Started On Wed Oct 29 23:09:05 2014

 

Engine: 1.1.11005.0

Signatures: 1.185.2035.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Oct 29 23:09:07 2014

 

 

Return code: 0 (0x0)

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.17, October 2014 (build 5.17.10700.0)

Started On Wed Oct 29 23:16:44 2014

 

Engine: 1.1.11005.0

Signatures: 1.185.2035.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Oct 29 23:16:46 2014

 

 

Return code: 0 (0x0)

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.17, October 2014 (build 5.17.10700.0)

Started On Thu Oct 30 14:31:00 2014

 

Engine: 1.1.11005.0

Signatures: 1.185.2035.0

Microsoft Windows Malicious Software Removal Tool Finished On Thu Oct 30 14:32:18 2014

 

 

Return code: 0 (0x0)

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.17, October 2014 (build 5.17.10700.0)

Started On Thu Oct 30 15:17:33 2014

 

Engine: 1.1.11005.0

Signatures: 1.185.2035.0

 

Results Summary:

----------------

No infection found.

Microsoft Windows Malicious Software Removal Tool Finished On Thu Oct 30 15:20:39 2014

 

 

Return code: 0 (0x0)

 

[kevinf80]

What is the current status of your system, do you have any remaining issues or concerns?

 

We still need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and Windows 7/8 right click on IE shortcut and run as admin.

 

(To run ESET Online Scanner in a browser other than Internet Explorer, you'll need to download ESET SMART  Installer during the process)

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 

• 
  

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the add/on to be installed
Click Start
Make sure that the option "Remove found threats"  is UNticked
Click on Advanced Settings, ensure the following options are checked:
 
Scan for potentially unsafe applications
Enable Anti-Stealth Technology
 
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

 

When the scan is complete

 

• 
  

If no threats were found
put a checkmark in "Uninstall application on close"
close program
report to me that nothing was found

 

If threats were found

 

• 
  

click on "list of threats found"
click on "export to text file" and save it as ESET SCAN and save to the desktop
Click on back
put a checkmark in "Uninstall application on close"
click on finish

 

close program

 

Copy and paste the report in next reply.

 

Thanks,

 

Kevin..

[ZyzzFuark]

Hi Kevin thanks for the help, my pc seems to work well, i have done the scan with eset and he found only that:

 

C:\Users\Ciro96\AppData\Local\Temp\ICReinstall_sopcast_392.exe a variant of Win32/InstallCore.RA potentially unwanted application

[kevinf80]

Open Notepad, select "Format" from the menu bar, make sure "Word Wrap" is not checked. Copy the text from the code box below to Notepad.

@echo offdel /f /s /q "C:\Users\Ciro96\AppData\Local\Temp\ICReinstall_sopcast_392.exe"del %0

Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
It should look like this: <--XP <--vista or windows 7/8
Double click on delfile.bat to execute it.
A black CMD window will flash, then disappear...this is normal.
The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
 

Next,

 

If no remaining issues or concerns run the following to clean up....

 

Download "Delfix by Xplode" and save it to your desktop.

 

Or use the following if first link is down:

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

• 
  

    Activate UAC
    Remove disinfection tools
     Create registry backup
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Part of the routine will be to create a registry back up with ERUNT,  the back up will be created here:

 

C:\Windows\ERUNT

 

When all is known to be well with your system you can delete that back up folder if you consider it as not needed...

 

Any remnant files/logs from tools we have used can be deleted…

 

Next,

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Let me know if we are ok to close out...

 

Thanks,

 

Kevin

[ZyzzFuark]

I think that now is everything fine, thank you very much for helping me.

I hope that this is the last time i post on this thread 

[kevinf80]

Thanks for the update, good to hear all is well again....

 

Take care and surf safe,

 

Kevin...

[AdvancedSetup]

Glad we could help.

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