Trojans found. Not sure if it's cleaned up.

[mltsct1]

I have the premium version of MBAM.  When it ran the scheduled complete scan on Sunday, it found 80+ threats most of which were Trojans.  I quarantined them, and ran it several more times.  It hasn't found anything else.  When I start my computer, it flashes up these black boxes like something is trying to run in DOS.  They only stay up for a second or two.  Sometimes, one box will flash up, and Windows will open right up.  Other times, it will sit there and flash those boxes over and over for a minute, sometimes two, before coming up.

 

I can't copy and paste the logs for some reason so I'm attaching the files to this post.

 

 

FRST.txt

Addition.txt

[MrCharlie]

Welcome to the forum.

Make sure you have created a new system restore point before you continue.

==================================

Make sure you have created a restore point and.....

Download Delfix from Here and save it to your desktop.

• Place a check mark in front of .......
• Create registry backup <---only!
• Uncheck the rest!
• Click the Run button.

  Close the tool out when it's done....we'll use it later.

  ==================================

  Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

  Run FRST.exe/FRST64.exe and click Fix only once and wait

  The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

  =================================

  Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  Next..................

  Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  Next.........

  Please Update and run a Threat Scan (Malwarebytes)

  Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

  Same for PUM (Potentially Unwanted Modifications)

  Quarantine All that's found

  MrC

[mltsct1]

For some reason, I can't copy and paste into my reply so I have attached the requested logs.

 

 

 

Fixlog.txt

AdwCleanerS0.txt

JRT.txt

[MrCharlie]

Next:

Make sure you have created that system restore point before you continue!

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Please download the latest version of TDSSKiller from HERE and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters. (Leave the KSN box checked)

  

• Put a checkmark beside loaded modules.

  

• A reboot will be needed to apply the changes. Do it.
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
• Then click on Change parameters in TDSSKiller.
• Check all boxes then click OK.

  

• Click the Start Scan button.

  

• The scan should take no longer than 2 minutes.
• If a suspicious object is detected, the default action will be Skip, click on Continue.

  

  Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

  If in doubt about an entry....please ask or choose Skip

• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

  

  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

• A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
• Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

New window that comes up.

MrC

[mltsct1]

Here is the log.

tdsskillerReport.txt

[MrCharlie]

Looks Good.....How is it??????

MrC

[mltsct1]

No problems at all now.  .  Thanks!

[MrCharlie]

Good.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• If you can't post it, attach it

MrC

[mltsct1]

The log is attached.

 

Now, I have another problem.  My MBAM is saying Malicious Website Protection disabled, Malware Protection enabled.  I have a green box that says fix now.  When I click it, it does nothing.  I have right clicked the icon in the tray and checked the Malicious Website Protection, but it still doesn't work.

checkup.txt

[mltsct1]

I shutdown and reopened MBAM a couple times, and it finally straightened out.  I ran another scan with it after that, and it didn't find anything.

[MrCharlie]

Results of screen317's Security Check version 0.99.89

x64 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Windows Defender

Trend Micro Maximum Security

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Adobe Flash Player 15.0.0.152

Adobe Reader XI

Mozilla Firefox 32.0.3 Firefox out of Date!

Google Chrome 38.0.2125.104

Google Chrome 38.0.2125.111

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbam.exe

Malwarebytes Anti-Exploit mbae-svc.exe

Malwarebytes Anti-Malware mbamscheduler.exe

Malwarebytes Anti-Exploit mbae.exe

Trend Micro AMSP coreServiceShell.exe

Trend Micro UniClient UiFrmWrk uiWatchDog.exe

Trend Micro AMSP coreFrameworkHost.exe

Trend Micro Titanium plugin Pt\PtSvcHost.exe

Trend Micro Titanium plugin Pt\PtWatchDog.exe

Trend Micro TMIDS PwmSvc.exe

Trend Micro TMIDS PwmConsole.exe

Trend Micro UniClient UiFrmWrk uiSeAgnt.exe

Trend Micro Titanium plugin Pt\PtSessionAgent.exe

Trend Micro SafeSync HrfsClient.exe

Trend Micro SafeSync hrfscore.exe

Trend Micro Titanium UIFramework TmBrowserProxy.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: %

````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

======================================

Mozilla Firefox 32.0.3 Firefox out of Date! <----please check for an update if available.

===================================

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[AdvancedSetup]

Glad we could help.

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