CherryChan Posted October 29, 2014 ID:898114 Share Posted October 29, 2014 Hey, I have been having this issue for about two weeks now where my svchost processes are suddenly at the top of my task manager for everything(memory/disk usage). I dont remember seeing them there before, plus the number of them has been going up every so often. Ive ran many different antiviruses, and a total of maybe two or three trojans were found and removed, among other little things. I just got my computer a few months ago, and I can tell it is still not running as well as it used to. I dont even know where to start and what to start posting, so any help is very much appreciated. Link to post Share on other sites More sharing options...
Maniac Posted November 1, 2014 ID:900689 Share Posted November 1, 2014 Hello CherryChan and ! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Please follow the instructions here and then post your log files in a new reply in this thread: https://forums.malwarebytes.org/index.php?/topic/9573-im-infected-what-do-i-do-now/ Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 9, 2015 Root Admin ID:927805 Share Posted January 9, 2015 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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