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Pesky POWELIK Infection


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Good Afternoon all, It looks like I have been infected with the POWELIK infection that has been popping up all over this past week or two. I began a cleaning last week after getting the IE Download has been blocked by security settings error. I used MBAM, RKILL, TDSSKILLER, ADWCleaner, and RougeKiller to scan the Laptop until RogueKiller Finally found and removed a trace it indicated as POWELIK. after rescanning and coming out clean the laptop seemed fine for a few days.... But now I am getting the never ending MBAM blocked a website popup, IE can't download files again, and DLLHOST processes that are choking down system resources.

 

I ran a Farbar scan as Recommended and attached the logs below.

 

I have also reran a MBAM Scan that found nothing.

 

Please Advise on what my next move should be.

 

 

Thanks in Advance for the Help,

 

Andy

FRST.txt

Addition.txt

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Minion%20Welcome.jpg

My name's Naathim and I'm a GeekU Minion! Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat :)

Before we start please note the following:

  • Analysis and research take some time, also sometimes real life gets in the way, please be patient.
  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Paste the logs in your posts, attachments make my work harder and more complicated.
  • Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
  • Note that we may live in totally different time zones, what may cause some delays between answers.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!

There are no silly questions. Never be afraid to ask if in doubt!

Let's start and enjoy the fight! :)

warning.gif Rules and policies

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.


Either Poweliks returned or was never kicked off. Stay with me until the end.

51a5bf3d99e8a-ComboFixlogo16.png Scan with ComboFix

This is a very powerful tool that should be used only if advised by Malware Analyst.

Do not run ComboFix on your own!

Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

If you are a user of CD emulation software (like Daemon Tools or Alcohol) also disable it for the cleaning process - instructions here.

  • Right-click on 51a5bf3d99e8a-ComboFixlogo16.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the disclaimer and agree if prompted to install Recovery Console.
  • Do not take any actions while ComboFix goes through your System - it may cause it to stall!
  • This scan may take some time!
  • When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).

Include that log in your next reply.

icon_idea.gif If you'll encounter any issues with internet connection after running ComboFix, please visit this link.

icon_idea.gif If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

icon_idea.gif Don't forget to re-enable your previously switched-off protection software!

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Hi :)

Please run the following:


FRST.gif Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    > XP users click run after receipt of Windows Security Warning - Open File.
    > 8 users will be prompted about Windows SmartScreen protection - click More information and Run.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content in your next reply.

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Seems like Poweliks is gone, now to catch any remnants.


JRTbythisisu.png Fix with Junkware Removal Tool

Please download JRT by Thisisu and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on JRTbythisisu.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.
Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.


adwcleaner_new.png Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • The program will begin to update the database (if internet connection is operational). Please wait a little bit.
  • Follow the prompts and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please include the contents of that file in your reply.

 

 

Also bare in mind what I have posted prior:

Paste the logs in your posts, attachments make my work harder and more complicated.
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Naat: My apologies I am so used to attaching items to posts that i forgot you had asked to post the logs directly in the thread. JRT and ADWcleaner ran successfully.

BTW Thanks for reminding me to re-enable my A/V. 

 

JRT Log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.3.3 (10.21.2014:1)

OS: Windows 7 Home Premium x64

Ran by Kathleen on Tue 10/28/2014 at 10:47:40.65

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{277DC9C9-B606-4FC7-9DB1-A59E2543F3DF}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3EF64538-8B54-4573-B48F-4D34B0238AB2}

 

~~~ Files

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\aol toolbar"

Successfully deleted: [Folder] "C:\Users\Kathleen\appdata\local\aol toolbar"

Successfully deleted: [Folder] "C:\Program Files (x86)\aol toolbar"

Successfully deleted: [Folder] "C:\Program Files (x86)\Common Files\software update utility"

 

~~~ FireFox

 

Successfully deleted: [File] C:\Users\Kathleen\AppData\Roaming\mozilla\firefox\profiles\516ksb9n.default\user.js

 

~~~ Chrome

 

Successfully deleted: [Folder] C:\Users\Kathleen\appdata\local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Tue 10/28/2014 at 10:52:35.26

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

ADWCleaner Log:

# AdwCleaner v4.002 - Report created 28/10/2014 at 11:32:13
# DB v
# Updated 27/10/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Kathleen - MILLER-LAPTOP
# Running from : C:\Users\Kathleen\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\1dental.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\247-inc.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\247inc.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\247wallst.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\411.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\93870.digitalsports.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\95528.digitalsports.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\96prices.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\aarp.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\abbottnutrition.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\abc.go.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\abcactionnews.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\abclocal.go.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\abcnews.go.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\abilify.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\about.att.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\about.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\academy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\accesso.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\accuweather.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\acehardware.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\acmemarkets.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\acmemarkets.mywebgrocer.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\action.uncf.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ad.doubleclick.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ada.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\addthis.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\admission.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\adnxs.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\adobe.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ads.lfstmedia.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ads.pottsmerc.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\adtechus.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\advisorclient.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\aeropostale.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ahalogy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\airfasttickets.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\albeebaby.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\alisoviejo.patch.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\allamericanbaseballacademy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\allrecipes.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\allyou.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\alvernia.edu
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\americanhistory.about.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\angelusdirect.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\annualcreditreport.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\annualcreditreport.experian.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\answers.ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\answers.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\antennahub.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\antennatv.tv
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\aol.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\apple.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\applifier.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\apps.facebook.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\appspot.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\apture.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\arbys.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ardrone.swoop.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\as.webmd.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\at.atwola.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\atdmt.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\att.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\attonlineoffers.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\atwola.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\autotrader.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\baberuthleague.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\babiesrus.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ballparkempire.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bananarepublic.gap.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bargainenergy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\barnesandnoble.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\baseball-reference.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\baseballexpress.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\beauty.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bestbuy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bestbuypsp.px.247inc.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bestwesternkingsquarters.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\betrad.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\beyonddiet.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bh.contextweb.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\bing.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\biography.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\book.jetblue.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\booking.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\boscovs.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\boscovs.shoplocal.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\brainyquote.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\brownpapertickets.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\burgerking.co.nz
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\c.betrad.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\campbellennisklotzbachfuneralhome.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cancer.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cancercenter.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cbslocal.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cbsnews.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cdn.at.atwola.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cdn.mm.atwola.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\century21.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\chacha.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\chango.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\charter.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cheapoair.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cheaptickets.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\chesco.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\chooseenergy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\civilwar.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\classifiedads.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\classmates.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\client.expotv.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\clients5.google.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cloudfront.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cmac.ws
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cms.gov
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\coatings.dow.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\collinstreet.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\comcast.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\comcast.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\computershare.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\connexity.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\consumerreports.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\consumersearch.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\content.sharethrough.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\contextweb.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cookinglight.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\corporate.comcast.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cotssl.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\coupons.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\craigslist.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\crayola.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\crayolastore.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\creativemarket.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\criminalcasegame.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\crystallake.patch.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ct1.addthis.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dailyfinance.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dailylocal.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\danceline.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\danoah.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dav.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\delawareonline.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dell.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dentalplans.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\desmondgv.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dessertify.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\diamondcu.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dickeys.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dickssportinggoods.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dictionary.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dictionary.reference.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dietingtruths.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\digitalfirstmedia.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\digitalsports.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\disqus.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dmv.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\docs.google.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dominos.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\doubleclick.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dow.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\drive.google.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\drphil.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\drugs.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dunhamssports.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dvtps.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\eastbay.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ebay.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\edgekey.net
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ehow.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\en.softonic.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\en.wikipedia.org
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\entenmanns.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\epicsports.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\eteamz.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\eventful.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\expedia.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\experian.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\expotv.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\facebook.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\familydollar.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fandango.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\farmville.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fashionrockslive.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\features.aol.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fedex.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fidelity.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\findsmarter.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\finishline.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\floorplanner.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\food.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\forlocations.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\foursquare.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\foxbusiness.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\foxnews.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\free.mapsgalaxy.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fundresearch.fidelity.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fv-zprod-tc-0.farmville.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fv-zprod.farmville.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gametimepa.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gap.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gc.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\genealogyandfamilyhistory.yuku.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\get.adobe.com
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Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.zappos.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.zulily.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www8.hp.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\yahoo.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\yamaha.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\yellowpages.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\youtube-nocookie.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\youtube.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\yuku.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zappos.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zeemaps.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zillow.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zoosk.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zulily.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zynga.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\zyngawithfriends.com
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17344
 
 
-\\ Mozilla Firefox v17.0.1 (en-US)
 
[516ksb9n.default] - Line Deleted : # Mozilla User Preferences
[516ksb9n.default] - Line Deleted : /* Do not edit this file.
[516ksb9n.default] - Line Deleted :  *
[516ksb9n.default] - Line Deleted :  * If you make changes to this file while the application is running,
[516ksb9n.default] - Line Deleted :  * the changes will be overwritten when the application exits.
[516ksb9n.default] - Line Deleted :  *
[516ksb9n.default] - Line Deleted :  * To make a manual change to preferences, you can visit the URL about:config
[516ksb9n.default] - Line Deleted :  */
[516ksb9n.default] - Line Deleted : user_pref("app.update.lastUpdateTime.browser-cleanup-thumbnails", 1355154295);
[516ksb9n.default] - Line Deleted : user_pref("browser.cache.disk.capacity", 358400);
[516ksb9n.default] - Line Deleted : user_pref("browser.cache.disk.smart_size.first_run", false);
[516ksb9n.default] - Line Deleted : user_pref("browser.cache.disk.smart_size.use_old_max", false);
[516ksb9n.default] - Line Deleted : user_pref("browser.cache.disk.smart_size_cached_value", 358400);
[516ksb9n.default] - Line Deleted : user_pref("browser.formfill.enable", false);
[516ksb9n.default] - Line Deleted : user_pref("browser.migration.version", 7);
[516ksb9n.default] - Line Deleted : user_pref("browser.pagethumbnails.storage_version", 2);
[516ksb9n.default] - Line Deleted : user_pref("browser.places.smartBookmarksVersion", 4);
[516ksb9n.default] - Line Deleted : user_pref("browser.rights.3.shown", true);
[516ksb9n.default] - Line Deleted : user_pref("browser.shell.checkDefaultBrowser", false);
[516ksb9n.default] - Line Deleted : user_pref("browser.startup.homepage_override.buildID", "20121128204232");
[516ksb9n.default] - Line Deleted : user_pref("browser.startup.homepage_override.mstone", "17.0.1");
[516ksb9n.default] - Line Deleted : user_pref("browser.taskbar.lastgroupid", "E7CF176E110C211B");
[516ksb9n.default] - Line Deleted : user_pref("extensions.blocklist.pingCountVersion", 0);
[516ksb9n.default] - Line Deleted : user_pref("extensions.databaseSchema", 14);
[516ksb9n.default] - Line Deleted : user_pref("extensions.enabledAddons", "%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0.1");
[516ksb9n.default] - Line Deleted : user_pref("extensions.lastAppVersion", "17.0.1");
[516ksb9n.default] - Line Deleted : user_pref("extensions.lastPlatformVersion", "17.0.1");
[516ksb9n.default] - Line Deleted : user_pref("extensions.pendingOperations", false);
[516ksb9n.default] - Line Deleted : user_pref("extensions.shownSelectionUI", true);
[516ksb9n.default] - Line Deleted : user_pref("intl.charsetmenu.browser.cache", "UTF-8");
[516ksb9n.default] - Line Deleted : user_pref("network.cookie.prefsMigrated", true);
[516ksb9n.default] - Line Deleted : user_pref("network.protocol-handler.warn-external.dnupdate", false);
[516ksb9n.default] - Line Deleted : user_pref("places.history.expiration.transient_current_max_pages", 102076);
[516ksb9n.default] - Line Deleted : user_pref("privacy.sanitize.migrateFx3Prefs", true);
[516ksb9n.default] - Line Deleted : user_pref("toolkit.startup.last_success", 1409260413);
[516ksb9n.default] - Line Deleted : user_pref("toolkit.telemetry.prompted", 2);
[516ksb9n.default] - Line Deleted : user_pref("urlclassifier.keyupdatetime.hxxps://sb-ssl.google.com/safebrowsing/newkey", 1357746306);
[516ksb9n.default] - Line Deleted : user_pref("xpinstall.whitelist.add", "");
[516ksb9n.default] - Line Deleted : user_pref("xpinstall.whitelist.add.36", "");
 
-\\ Google Chrome v37.0.2062.124
 
 
*************************
 
AdwCleaner[R1].txt - [79384 octets] - [28/10/2014 11:30:08]
AdwCleaner[s0].txt - [80967 octets] - [28/10/2014 11:32:13]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [81028 octets] ##########
 
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Wow, that was huge :blink:

51a612a8b27e2-Zoek.png Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:

    createsrpoint;autoclean;emptyfolderscheck;deletestartupall;
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Please include its content in your next reply.

Don't forget to re-enable your switched-off protection software!

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I have to agree with you on that one, i wasn't expecting to see ADWcleaner found all of that. If i remember correctly the first time i ran it when originally trying to troubleshoot this infection it found nowhere near as much stuff/.

 

Here are the results from the ZOEK scan:

 

Zoek.exe v5.0.0.0 Updated 20-September-2014
Tool run by Kathleen on Wed 10/29/2014 at  9:36:07.05.
Microsoft Windows 7 Home Premium  6.1.7601 Service Pack 1 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\Kathleen\Desktop\zoek.exe [scan all users] [script inserted] 
 
==== System Restore Info ======================
 
10/29/2014 9:39:05 AM Zoek.exe System Restore Point Created Succesfully.
 
==== Empty Folders Check ======================
 
C:\PROGRA~2\MSXML 4.0 deleted successfully
C:\Program Files\Google deleted successfully
C:\Program Files\Symantec deleted successfully
C:\PROGRA~3\HPSSUPPLY deleted successfully
C:\PROGRA~3\Oracle deleted successfully
C:\Users\Donald\AppData\Local\VirtualStore deleted successfully
 
==== Deleting CLSID Registry Keys ======================
 
 
==== Deleting CLSID Registry Values ======================
 
 
==== Deleting Services ======================
 
 
==== FireFox Fix ======================
 
ProfilePath: C:\Users\Kathleen\AppData\Roaming\Mozilla\Firefox\Profiles\516ksb9n.default
 
user.js not found
---- Lines Search  modified from prefs.js ----
 
user_pref("extensions.installCache", "[{\"name\":\"winreg-app-global\",\"addons\":{\"otis@digitalpersona.com\":{\"descriptor\":\"C:\\\\Program Files (
---- FireFox user.js and prefs.js backups ---- 
 
prefs_20141029_0951_.backup
 
==== Deleting Files \ Folders ======================
 
C:\Users\Kathleen\BIT2711.tmp deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\Users\Public\Desktop\eBay.lnk deleted
 
==== Startup Registry Enabled ======================
 
[HKEY_USERS\S-1-5-21-2171952499-853874821-1647044266-1000\Software\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"APSDaemon"="C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
"HPUsageTrackingLEDM"="C:\Program Files (x86)\HP\HP UT LEDM\bin\hppusg.exe C:\Program Files (x86)\HP\HP UT LEDM\"
"Adobe ARM"="C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"iTunesHelper"="C:\Program Files (x86)\iTunes\iTunesHelper.exe"
 
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden"
 
==== Startup Registry Enabled x64 ======================
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPWirelessAssistant"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NCPluginUpdater"="C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe Update"
 
==== Startup Registry Disabled x64 ======================
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe ARM]
"key"="SOFTWARE\\Wow6432Node\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Adobe ARM"
"hkey"="HKLM"
"command"="\"C:\\Program Files (x86)\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\""
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe Reader Speed Launcher]
"key"="SOFTWARE\\Wow6432Node\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Adobe Reader Speed Launcher"
"hkey"="HKLM"
"command"="\"C:\\Program Files (x86)\\Adobe\\Reader 9.0\\Reader\\Reader_sl.exe\""
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HotKeysCmds]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="HotKeysCmds"
"hkey"="HKLM"
"command"="C:\\Windows\\system32\\hkcmd.exe"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Quick Launch]
"key"="SOFTWARE\\Wow6432Node\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="HP Quick Launch"
"hkey"="HKLM"
"command"="C:\\Program Files (x86)\\Hewlett-Packard\\HP Quick Launch\\HPMSGSVC.exe"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\IgfxTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="IgfxTray"
"hkey"="HKLM"
"command"="C:\\Windows\\system32\\igfxtray.exe"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Microsoft Default Manager]
"key"="SOFTWARE\\Wow6432Node\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Microsoft Default Manager"
"hkey"="HKLM"
"command"="\"C:\\Program Files (x86)\\Microsoft\\Search Enhancement Pack\\Default Manager\\DefMgr.exe\" -resume"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Persistence]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Persistence"
"hkey"="HKLM"
"command"="C:\\Windows\\system32\\igfxpers.exe"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SmartMenu]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="SmartMenu"
"hkey"="HKLM"
"command"="C:\\Program Files\\Hewlett-Packard\\HP MediaSmart\\SmartMenu.exe /background"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SynTPEnh]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="SynTPEnh"
"hkey"="HKLM"
"command"="%ProgramFiles%\\Synaptics\\SynTP\\SynTPEnh.exe"
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SysTrayApp]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="SysTrayApp"
"hkey"="HKLM"
"command"="C:\\Program Files\\IDT\\WDM\\sttray64.exe"
 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Users^Kathleen^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2010 Screen Clipper and Launcher.lnk]
"path"="C:\\Users\\Kathleen\\AppData\\Roaming\\Microsoft\\Windows\\Start Menu\\Programs\\Startup\\OneNote 2010 Screen Clipper and Launcher.lnk"
"backup"="C:\\Windows\\pss\\OneNote 2010 Screen Clipper and Launcher.lnk.Startup"
"backupExtension"=".Startup"
"command"="C:\\PROGRA~2\\MICROS~1\\Office14\\ONENOTEM.EXE /tsr"
"item"="OneNote 2010 Screen Clipper and Launcher"
 
 
==== Startup Folders ======================
 
2014-03-12 19:28:25 1292 ----a-w- C:\Users\Kathleen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
2010-10-25 09:04:38 2029 ----a-w- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Snapfish PictureMover.lnk
 
==== Task Scheduler Jobs ======================
 
C:\Windows\tasks\Adobe Flash Player Updater.job --a------ C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [09/23/2014 03:06 PM]
C:\Windows\tasks\GoogleUpdateTaskMachineCore.job --a------ :C:\Program Files (x86)\Google\Update\GoogleUpdate.exe []
C:\Windows\tasks\GoogleUpdateTaskMachineUA.job --a------ C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [12/06/2012 03:44 PM]
C:\Windows\tasks\HPCeeScheduleForKathleen.job --a------ C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [07/15/2011 04:43 AM]
C:\Windows\tasks\HPCeeScheduleForMILLER-LAPTOP$.job --a------ [undetermined Task]
 
==== Other Scheduled Tasks ======================
 
"C:\Windows\SysNative\tasks\Adobe Flash Player Updater" [C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe]
"C:\Windows\SysNative\tasks\GoogleUpdateTaskMachineCore" [C:\Program Files (x86)\Google\Update\GoogleUpdate.exe]
"C:\Windows\SysNative\tasks\GoogleUpdateTaskMachineUA" [C:\Program Files (x86)\Google\Update\GoogleUpdate.exe]
"C:\Windows\SysNative\tasks\HPCeeScheduleForKathleen" [C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe]
"C:\Windows\SysNative\tasks\HPCeeScheduleForMILLER-LAPTOP$" [C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe]
"C:\Windows\SysNative\tasks\MirageAgent" [C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe]
"C:\Windows\SysNative\tasks\Norton WSC Integration" ["C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe"]
"C:\Windows\SysNative\tasks\Registration" ["C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe"]
"C:\Windows\SysNative\tasks\Apple\AppleSoftwareUpdate" [C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe]
"C:\Windows\SysNative\tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start" [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe]
"C:\Windows\SysNative\tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis" [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe]
"C:\Windows\SysNative\tasks\Hewlett-Packard\HP Support Assistant\Update Check" [C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe]
"C:\Windows\SysNative\tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan" [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe]
"C:\Windows\SysNative\tasks\Norton 360\Norton Error Analyzer" [C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe]
"C:\Windows\SysNative\tasks\Norton 360\Norton Error Processor" [C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe]
"C:\Windows\SysNative\tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask" [%systemroot%\system32\sc.exe start osppsvc]
 
==== Firefox Extensions Registry ======================
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"="C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn" [10/29/2014 09:32 AM]
 
==== Firefox Extensions ======================
 
AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
 
==== Firefox Plugins ======================
 
 
==== Chromium Look ======================
 
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
iikflkcanblccfahdhdonehdalibjnif - No path found[]
 
Google Voice Search Hotword (Beta) - Donald\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn
Norton Identity Safe - Donald\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif
Norton Security Toolbar - Donald\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Google Voice Search Hotword (Beta) - Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn
 
==== Chromium Fix ======================
 
C:\Users\Donald\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif deleted successfully
 
==== Set IE to Default ======================
 
Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
No DefaultScope Set For HKCU
 
New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"
 
==== All HKCU SearchScopes ======================
 
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"
{d43b3890-80c7-4010-a95d-1e77b5924dc3} Wikipedia  Url="http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}"
 
==== Deleting CLSID Registry Keys ======================
 
HKEY_USERS\S-1-5-21-2171952499-853874821-1647044266-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{ba00b7b1-0351-477a-b948-23e3ee5a73d4} deleted successfully
HKEY_USERS\S-1-5-21-2171952499-853874821-1647044266-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{ba00b7b1-0351-477a-b948-23e3ee5a73d4} deleted successfully
HKEY_USERS\S-1-5-21-2171952499-853874821-1647044266-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DBC80044-A445-435b-BC74-9C25C1C588A9} deleted successfully
HKEY_USERS\S-1-5-21-2171952499-853874821-1647044266-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DBC80044-A445-435b-BC74-9C25C1C588A9} deleted successfully
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{ba00b7b1-0351-477a-b948-23e3ee5a73d4} deleted successfully
HKEY_CLASSES_ROOT\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9} deleted successfully
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9} deleted successfully
 
==== Deleting CLSID Registry Values ======================
 
HKEY_USERS\S-1-5-21-2171952499-853874821-1647044266-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{ba00b7b1-0351-477a-b948-23e3ee5a73d4} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{ba00b7b1-0351-477a-b948-23e3ee5a73d4} deleted successfully
HKEY_LOCAL_MACHINE\software\Wow6432Node\mozilla\Firefox\extensions\{203FB6B2-2E1E-4474-863B-4C483ECCE78E} deleted successfully
 
==== shortcuts on Users Desktops ======================
 
C:\Users\Donald\Desktop\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 
C:\Users\Kathleen\Desktop\FreeCell.lnk -  
C:\Users\Kathleen\Desktop\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 
C:\Users\Kathleen\Desktop\HP CloudDrive.lnk - C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\zumolauncher.exe /desktop
C:\Users\Kathleen\Desktop\HP Documentation.lnk - C:\Program Files (x86)\Hewlett-Packard\Documentation\NotebookDocs.exe 
C:\Users\Kathleen\Desktop\HP MediaSmart SmartMenu.lnk - C:\Program Files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe 
C:\Users\Kathleen\Desktop\HP MovieStore.lnk - C:\Program Files (x86)\Hewlett-Packard\MediaSmart\RoxioNow\RNow.exe 
C:\Users\Kathleen\Desktop\HP Photo Creations.lnk - C:\Program Files (x86)\HP Photo Creations\PhotoProduct.exe 
C:\Users\Kathleen\Desktop\HP Power Manager.lnk - C:\Program Files (x86)\Hewlett-Packard\HP Power Manager\HPPowerManager.exe 
C:\Users\Kathleen\Desktop\HP Recovery Manager.lnk - C:\Program Files (x86)\Hewlett-Packard\Recovery\RecoveryMgr.exe 
C:\Users\Kathleen\Desktop\HP Support Assistant.lnk - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe 
C:\Users\Kathleen\Desktop\Netflix.lnk - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Netflix\HPTouchSmartNetflix.exe 
C:\Users\Kathleen\Desktop\Norton Online Backup.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe http://redirect.hp.com/svs/rdr?TYPE=4&s=nobu&tp=advdock&pf=cndt&locale=en_us&bd=all&c=none
C:\Users\Kathleen\Desktop\Skype.lnk - C:\Program Files (x86)\Online Services\Skype\SkypeSetup.exe 
C:\Users\Kathleen\Desktop\Snapfish.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe http://www.snapfish.com/hp/welcome
C:\Users\Kathleen\Desktop\Solitaire - Shortcut.lnk -  
C:\Users\Kathleen\Desktop\Spider Solitaire - Shortcut.lnk -  
C:\Users\Kathleen\Desktop\Sprint.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe http://redirect.hp.com/svs/rdr?TYPE=4&s=sprint&tp=onlinesvs&pf=cnnb&locale=en_us&bd=all&c=111
C:\Users\Kathleen\Desktop\Welcome to Fences.lnk - C:\Program Files (x86)\Stardock\Fences Pro\Docs\welcome-ENU.pdf 
 
==== shortcuts on All Users Desktop ======================
 
C:\Users\Public\Desktop\Adobe Reader XI.lnk - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe 
C:\Users\Public\Desktop\Blio.lnk - C:\Program Files (x86)\K-NFB Reading Technology Inc\Blio\KNFB.Reader.exe 
C:\Users\Public\Desktop\HP Download Store.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe http://redirect.hp.com/svs/rdr?locale=en_us&bd=all&tp=dticon&pf=cnnb&c=111&s=hp_softwarestore&TYPE=4
C:\Users\Public\Desktop\iTunes.lnk - C:\Program Files (x86)\iTunes\iTunes.exe 
C:\Users\Public\Desktop\Mozilla Firefox.lnk - C:\Program Files (x86)\Mozilla Firefox\firefox.exe 
C:\Users\Public\Desktop\Norton 360.lnk - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\uistub.exe 
C:\Users\Public\Desktop\Play HP Games.lnk - C:\Program Files (x86)\HP Games\onplay\onplay.exe "C:\Program Files (x86)\HP Games\HP Game Console\GameConsole-wt.exe" /src desktopoem 
C:\Users\Public\Desktop\Shop for HP Supplies.lnk - C:\Program Files (x86)\HP\HPSSUPPLY\hpqSSupply.exe 
 
==== shortcuts in All Users Start Menu ======================
 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories\Remote Desktop Connection.lnk - C:\Windows\system32\mstsc.exe 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware\Malwarebytes Anti-Malware.lnk - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware\Uninstall Malwarebytes Anti-Malware.lnk - C:\Program Files (x86)\Malwarebytes Anti-Malware\unins000.exe 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware\Tools\Malwarebytes Anti-Malware Chameleon.lnk - C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\chameleon.chm 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360\LiveUpdate.lnk - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\uistub.exe /lu
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360\NBRT.lnk -  
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360\Norton 360.lnk - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\uistub.exe 
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360\Support.lnk - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\symerr.exe /support
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360\Uninstall Norton 360.lnk - C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360\2454B0AB\21.6.0.32\inststub.exe /X /shortcut
 
==== shortcuts in Quick Launch ======================
 
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Default User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HP Download Store.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe http://redirect.hp.com/svs/rdr?TYPE=4&tp=onlinesvs&s=hp_softwarestore&pf=cnnb&locale=en_us&bd=all&c=111
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HP MediaSmart.lnk - C:\Program Files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\hpDST.lnk - C:\Program Files (x86)\Hewlett-Packard\Setup Manager\hpDST.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\Windows\explorer.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:1
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk -  
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk -  
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\7e4dca80246863e3\pinned.lnk - C:\Windows\system32\control.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\Microsoft Word 2010.lnk - C:\Windows\Installer\{90140000-003D-0000-0000-0000000FF1CE}\wordicon.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HP Download Store.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe http://redirect.hp.com/svs/rdr?TYPE=4&tp=onlinesvs&s=hp_softwarestore&pf=cnnb&locale=en_us&bd=all&c=111
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HP MediaSmart.lnk - C:\Program Files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\hpDST.lnk - C:\Program Files (x86)\Hewlett-Packard\Setup Manager\hpDST.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk - C:\Program Files (x86)\Internet Explorer\iexplore.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Microsoft Word 2010.lnk - C:\Windows\Installer\{90140000-003D-0000-0000-0000000FF1CE}\wordicon.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Explorer.lnk - C:\Windows\explorer.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Windows Media Player.lnk - C:\Program Files (x86)\Windows Media Player\wmplayer.exe /prefetch:1
 
==== shortcuts After Repair ======================
 
C:\Users\Kathleen\Desktop\Norton Online Backup.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe 
C:\Users\Kathleen\Desktop\Snapfish.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe 
C:\Users\Kathleen\Desktop\Sprint.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe 
C:\Users\Public\Desktop\HP Download Store.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe 
C:\Users\Donald\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HP Download Store.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe 
C:\Users\Kathleen\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\HP Download Store.lnk - C:\Program Files (x86)\Hewlett-Packard\Shared\WizLink.exe 
 
==== Deleting Registry Keys ======================
 
HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Default Manager deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence deleted successfully
 
==== Empty IE Cache ======================
 
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Donald\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Donald\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Kathleen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Kathleen\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
 
==== Empty FireFox Cache ======================
 
C:\Users\Kathleen\AppData\Local\Mozilla\Firefox\Profiles\516ksb9n.default\Cache emptied successfully
 
==== Empty Chrome Cache ======================
 
C:\Users\Donald\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
 
==== Empty All Flash Cache ======================
 
Flash Cache Emptied Successfully
 
==== Empty All Java Cache ======================
 
Java Cache cleared successfully
 
==== C:\zoek_backup content ======================
 
C:\zoek_backup (files=11 folders=5 25961 bytes)
 
==== Empty Temp Folders ======================
 
C:\Users\Default\AppData\Local\temp emptied successfully
C:\Users\Default User\AppData\Local\temp emptied successfully
C:\Users\Donald\AppData\Local\temp emptied successfully
C:\Users\dub_cm_auto\AppData\Local\temp emptied successfully
C:\Users\Kathleen\AppData\Local\Temp will be emptied at reboot
C:\Users\Public\AppData\Local\temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot
 
==== After Reboot ======================
 
==== Empty Temp Folders ======================
 
C:\Windows\Temp successfully emptied
C:\Users\Kathleen\AppData\Local\Temp successfully emptied
 
==== Empty Recycle Bin ======================
 
C:\$RECYCLE.BIN successfully emptied
 
==== EOF on Wed 10/29/2014 at  9:58:02.21 ======================
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Naat: On a quick side note, I was looking into what you meant when you said you were a GeekU Minion, and was just wondering if you could give me a little insight into what it took to complete the training program, and if malware hunting is as enjoyable as it sounds? I love problem solving and a good challenge which made that program seem like a great way to pay it forward a little while having some fun.

 

Thanks again for all the help so far

 

Andy

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OK, should be better after this. 
 
Yes, for me helping others and constant learning, analyzing and so is a great fun :) Let us finish the malware removal process (it is mandatory not to have an open thread before joining) and I will give you some directions later :) 
 
 
For now please provide me the fresh FRST logfiles after all those removals.



FRST.gif Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    > XP users click run after receipt of Windows Security Warning - Open File.
    > 8 users will be prompted about Windows SmartScreen protection - click More information and Run.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content in your next reply.

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Alright here's the next set of logs.

 

FRST:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-10-2014 01
Ran by Kathleen (administrator) on MILLER-LAPTOP on 29-10-2014 10:44:54
Running from C:\AntiMalware_10_20_14\FRST3
Loaded Profile: Kathleen (Available profiles: Kathleen & Donald)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Validity Sensors, Inc.) C:\Windows\System32\vcsFPService.exe
(DigitalPersona, Inc.) C:\Program Files\DigitalPersona\Bin\DpHostW.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(HP) C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(HP) C:\Windows\System32\HPSIsvc.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe
(Roxio) C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(CyberLink) C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [HPWirelessAssistant] => C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe [363064 2010-07-21] (Hewlett-Packard Company)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-04-23] (Apple Inc.)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [HPUsageTrackingLEDM] => C:\Program Files (x86)\HP\HP UT LEDM\bin\hppusg.exe [30264 2009-08-04] (Hewlett-Packard Company)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-26] (Apple Inc.)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-10-21] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2171952499-853874821-1647044266-1000\...\Run: [LightScribe Control Panel] => C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe [2736128 2010-08-16] (Hewlett-Packard Company)
Lsa: [Notification Packages] DPPassFilter scecli
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Snapfish PictureMover.lnk
ShortcutTarget: Snapfish PictureMover.lnk -> C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe (Hewlett-Packard Company)
Startup: C:\Users\Kathleen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
ShellIconOverlayIdentifiers: [00Zecter] -> {D25B32FE-CB96-491A-98FF-AD59DA382D69} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll (Versionate Inc.)
ShellIconOverlayIdentifiers: [01Zecter] -> {EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll (Versionate Inc.)
ShellIconOverlayIdentifiers: [02Zecter] -> {B3C78E40-6B64-47C3-AE34-60B770881EB8} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll (Versionate Inc.)
ShellIconOverlayIdentifiers: [03Zecter] -> {622AFE52-33F6-4D9F-9966-E0BC52D7D69D} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll (Versionate Inc.)
ShellIconOverlayIdentifiers: [04Zecter] -> {855156F0-2A0F-11DE-8C30-0800200C9A66} => C:\Program Files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll (Versionate Inc.)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF
SearchScopes: HKLM - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
SearchScopes: HKLM - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM - {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Notebooks
SearchScopes: HKLM-x32 - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 - {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Notebooks
SearchScopes: HKCU - DefaultScope {012E1000-F331-11DB-8314-0800200C9A66} URL = http://www.google.com/search?q={searchTerms}
SearchScopes: HKCU - {012E1000-F331-11DB-8314-0800200C9A66} URL = http://www.google.com/search?q={searchTerms}
SearchScopes: HKCU - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKCU - {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = http://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Notebooks
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Tcpip\Parameters: [DhcpNameServer] 8.8.8.8 8.8.4.4
 
FireFox:
========
FF ProfilePath: C:\Users\Kathleen\AppData\Roaming\Mozilla\Firefox\Profiles\516ksb9n.default
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @hulu.com/Hulu Desktop -> C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll (Hulu LLC)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [otis@digitalpersona.com] - C:\Program Files (x86)\DigitalPersona\Bin\FirefoxExt
FF Extension: DigitalPersona Extension - C:\Program Files (x86)\DigitalPersona\Bin\FirefoxExt [2010-10-25]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-10-29]
 
Chrome: 
=======
CHR HomePage: Default -> 
CHR Profile: C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Drive) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-13]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-01]
CHR Extension: (Google Wallet) - C:\Users\Kathleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-12-17]
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-02]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 HP LaserJet Service; C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [136704 2009-06-24] (HP) [File not signed]
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-08-16] (Hewlett-Packard Company) [File not signed]
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation)
R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 NSL; C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe [138760 2011-08-10] (Symantec Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141024.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 ccSet_NST; C:\Windows\system32\drivers\NSTx64\0200000.010\ccSetx64.sys [167048 2011-08-08] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-10-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-10-11] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141024.001\IDSvia64.sys [633560 2014-08-30] (Symantec Corporation)
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation)
S3 mvusbews; C:\Windows\System32\Drivers\mvusbews.sys [20480 2012-12-24] (Marvell Semiconductor, Inc.)
S3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141026.020\ENG64.SYS [129752 2014-10-11] (Symantec Corporation)
S3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141026.020\EX64.SYS [2137304 2014-10-11] (Symantec Corporation)
S3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-11-14] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
U3 TrueSight; C:\Windows\System32\drivers\TrueSight.sys [34808 2014-10-21] ()
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-10-29 10:02 - 2014-10-29 10:02 - 00000000 ____H () C:\Users\Kathleen\BIT8297.tmp
2014-10-29 09:55 - 2014-10-29 09:36 - 00024064 _____ () C:\Windows\zoek-delete.exe
2014-10-29 09:38 - 2014-10-29 09:58 - 00027775 _____ () C:\zoek-results.log
2014-10-29 09:36 - 2014-10-29 09:52 - 00000000 ____D () C:\zoek_backup
2014-10-29 09:35 - 2014-10-29 09:31 - 00000065 _____ () C:\Users\Kathleen\Desktop\ZOEK.txt
2014-10-29 09:35 - 2014-10-29 09:30 - 01290752 _____ () C:\Users\Kathleen\Desktop\zoek.exe
2014-10-28 11:30 - 2014-10-28 11:32 - 00000000 ____D () C:\AdwCleaner
2014-10-28 10:47 - 2014-10-28 10:47 - 00000000 ____D () C:\Windows\ERUNT
2014-10-28 10:46 - 2014-10-28 10:46 - 01706144 _____ (Thisisu) C:\Users\Kathleen\Downloads\JRT.exe
2014-10-28 10:45 - 2014-10-28 10:45 - 01998336 _____ () C:\Users\Kathleen\Downloads\AdwCleaner.exe
2014-10-27 18:17 - 2014-10-27 18:17 - 00023098 _____ () C:\ComboFix.txt
2014-10-27 18:05 - 2011-06-26 02:45 - 00256000 _____ () C:\Windows\PEV.exe
2014-10-27 18:05 - 2010-11-07 13:20 - 00208896 _____ () C:\Windows\MBR.exe
2014-10-27 18:05 - 2009-04-20 00:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2014-10-27 18:05 - 2000-08-30 20:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2014-10-27 18:05 - 2000-08-30 20:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2014-10-27 18:05 - 2000-08-30 20:00 - 00098816 _____ () C:\Windows\sed.exe
2014-10-27 18:05 - 2000-08-30 20:00 - 00080412 _____ () C:\Windows\grep.exe
2014-10-27 18:05 - 2000-08-30 20:00 - 00068096 _____ () C:\Windows\zip.exe
2014-10-27 18:02 - 2014-10-27 18:17 - 00000000 ____D () C:\Qoobox
2014-10-27 18:02 - 2014-10-27 18:16 - 00000000 ____D () C:\Windows\erdnt
2014-10-27 13:56 - 2014-10-27 13:57 - 00037107 _____ () C:\Users\Kathleen\Downloads\Addition.txt
2014-10-27 13:55 - 2014-10-29 10:44 - 00000000 ____D () C:\FRST
2014-10-27 13:55 - 2014-10-27 13:57 - 00045997 _____ () C:\Users\Kathleen\Downloads\FRST.txt
2014-10-27 13:54 - 2014-10-27 13:54 - 02113024 _____ (Farbar) C:\Users\Kathleen\Downloads\frst64.exe
2014-10-27 11:46 - 2014-10-27 11:46 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-10-27 11:45 - 2014-10-27 11:45 - 02347384 _____ (ESET) C:\Users\Kathleen\Downloads\esetsmartinstaller_enu.exe
2014-10-20 16:10 - 2014-10-21 13:28 - 00034808 _____ () C:\Windows\system32\Drivers\TrueSight.sys
2014-10-20 16:10 - 2014-10-20 16:10 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-10-20 10:47 - 2014-10-29 09:58 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-10-20 10:46 - 2014-10-20 10:46 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-10-20 10:46 - 2014-10-20 10:46 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-20 10:46 - 2014-10-01 11:20 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-10-20 10:46 - 2014-10-01 11:20 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-10-20 10:46 - 2014-10-01 11:20 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-10-20 10:38 - 2014-10-29 10:44 - 00000000 ____D () C:\AntiMalware_10_20_14
2014-10-20 10:34 - 2014-10-29 10:02 - 00003204 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForKathleen
2014-10-20 10:34 - 2014-10-29 10:02 - 00000344 _____ () C:\Windows\Tasks\HPCeeScheduleForKathleen.job
2014-10-15 06:32 - 2014-09-28 20:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-15 06:32 - 2014-06-18 18:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-15 06:32 - 2014-06-18 18:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-15 06:32 - 2014-06-18 18:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-15 06:32 - 2014-06-18 18:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-15 06:32 - 2014-06-18 18:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-15 06:32 - 2014-06-18 18:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-15 06:31 - 2014-10-09 22:05 - 00507392 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-10-15 06:31 - 2014-10-09 22:05 - 00276480 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-10-15 06:31 - 2014-10-09 22:00 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-10-15 06:31 - 2014-10-06 22:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-15 06:31 - 2014-10-06 22:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-15 06:31 - 2014-09-25 18:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-15 06:31 - 2014-09-25 18:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-15 06:31 - 2014-09-25 18:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-15 06:31 - 2014-09-25 18:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-15 06:31 - 2014-09-25 18:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-15 06:31 - 2014-09-25 18:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-15 06:31 - 2014-09-25 18:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-15 06:31 - 2014-09-18 21:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-15 06:31 - 2014-09-18 21:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-15 06:31 - 2014-09-18 21:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-15 06:31 - 2014-09-18 21:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-15 06:31 - 2014-09-18 21:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-15 06:31 - 2014-09-18 21:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-15 06:31 - 2014-09-18 21:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-15 06:31 - 2014-09-18 21:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-15 06:31 - 2014-09-18 21:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-15 06:31 - 2014-09-18 21:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-15 06:31 - 2014-09-18 21:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-15 06:31 - 2014-09-18 21:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-15 06:31 - 2014-09-18 21:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-15 06:31 - 2014-09-18 21:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-15 06:31 - 2014-09-18 21:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-15 06:31 - 2014-09-18 21:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-15 06:31 - 2014-09-18 21:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-15 06:31 - 2014-09-18 21:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-15 06:31 - 2014-09-18 21:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-15 06:31 - 2014-09-18 20:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-15 06:31 - 2014-09-18 20:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-15 06:31 - 2014-09-18 20:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-15 06:31 - 2014-09-18 20:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-15 06:31 - 2014-09-18 20:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-15 06:31 - 2014-09-18 20:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-15 06:31 - 2014-09-18 20:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-15 06:31 - 2014-09-18 20:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-15 06:31 - 2014-09-18 20:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-15 06:31 - 2014-09-18 20:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-15 06:31 - 2014-09-18 20:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-15 06:31 - 2014-09-18 20:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-15 06:31 - 2014-09-18 20:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-15 06:31 - 2014-09-18 20:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-15 06:31 - 2014-09-18 20:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-15 06:31 - 2014-09-18 20:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-15 06:31 - 2014-09-18 19:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-15 06:31 - 2014-09-18 19:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-15 06:31 - 2014-09-18 19:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-15 06:31 - 2014-08-18 23:11 - 00693176 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi
2014-10-15 06:31 - 2014-08-18 23:10 - 00616352 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi
2014-10-15 06:31 - 2014-08-18 23:08 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2014-10-15 06:31 - 2014-08-18 23:08 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2014-10-15 06:31 - 2014-08-18 23:08 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2014-10-15 06:31 - 2014-08-18 23:07 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2014-10-15 06:31 - 2014-08-18 23:07 - 00146944 _____ (Microsoft Corporation) C:\Windows\system32\appidpolicyconverter.exe
2014-10-15 06:31 - 2014-08-18 23:07 - 00058880 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2014-10-15 06:31 - 2014-08-18 23:07 - 00032256 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2014-10-15 06:31 - 2014-08-18 23:07 - 00017920 _____ (Microsoft Corporation) C:\Windows\system32\appidcertstorecheck.exe
2014-10-15 06:31 - 2014-08-18 22:41 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2014-10-15 06:31 - 2014-08-18 22:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2014-10-15 06:31 - 2014-08-18 22:06 - 00061440 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2014-10-15 06:31 - 2014-07-06 22:07 - 14632960 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2014-10-15 06:31 - 2014-07-06 22:07 - 00782848 _____ (Microsoft Corporation) C:\Windows\system32\wmdrmsdk.dll
2014-10-15 06:31 - 2014-07-06 22:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 05551032 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2014-10-15 06:31 - 2014-07-06 22:06 - 04120576 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 01574400 _____ (Microsoft Corporation) C:\Windows\system32\quartz.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 01202176 _____ (Microsoft Corporation) C:\Windows\system32\drmv2clt.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 01069056 _____ (Microsoft Corporation) C:\Windows\system32\cryptui.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00842240 _____ (Microsoft Corporation) C:\Windows\system32\blackbox.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00679424 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00641024 _____ (Microsoft Corporation) C:\Windows\system32\msscp.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\evr.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00497664 _____ (Microsoft Corporation) C:\Windows\system32\drmmgrtn.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00432128 _____ (Microsoft Corporation) C:\Windows\system32\mfplat.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00325632 _____ (Microsoft Corporation) C:\Windows\system32\msnetobj.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\pcasvc.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00082432 _____ (Microsoft Corporation) C:\Windows\system32\cryptsp.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-10-15 06:31 - 2014-07-06 22:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-10-15 06:31 - 2014-07-06 22:06 - 00009728 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
2014-10-15 06:31 - 2014-07-06 22:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
2014-10-15 06:31 - 2014-07-06 22:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
2014-10-15 06:31 - 2014-07-06 22:05 - 12625920 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2014-10-15 06:31 - 2014-07-06 22:05 - 00126464 _____ (Microsoft Corporation) C:\Windows\system32\audiodg.exe
2014-10-15 06:31 - 2014-07-06 22:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-10-15 06:31 - 2014-07-06 21:52 - 00663552 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\PEAuth.sys
2014-10-15 06:31 - 2014-07-06 21:40 - 11411456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmp.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 03208704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 01329664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\quartz.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 01005056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptui.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00988160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmv2clt.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00744960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\blackbox.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00617984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmdrmsdk.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msscp.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00489984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\evr.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00406016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmmgrtn.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00354816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfplat.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00265216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msnetobj.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00081408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsp.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00008192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\spwmp.dll
2014-10-15 06:31 - 2014-07-06 21:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdxm.ocx
2014-10-15 06:31 - 2014-07-06 21:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxmasf.dll
2014-10-15 06:31 - 2014-07-06 21:39 - 12625408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmploc.DLL
2014-10-15 06:31 - 2014-07-06 21:39 - 03970488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2014-10-15 06:31 - 2014-07-06 21:39 - 03914680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2014-10-15 06:31 - 2014-07-06 21:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-10-15 06:31 - 2014-07-06 21:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-10-15 06:31 - 2014-07-06 21:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-10-15 06:31 - 2014-06-27 20:21 - 00619056 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2014-10-15 06:31 - 2014-06-27 20:21 - 00532176 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2014-10-15 06:31 - 2014-06-27 20:21 - 00457400 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll
2014-10-15 06:30 - 2014-09-18 22:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-15 06:30 - 2014-09-18 21:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-15 06:30 - 2014-09-18 21:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-15 06:30 - 2014-09-18 21:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-15 06:30 - 2014-09-18 21:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-15 06:30 - 2014-09-18 21:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-15 06:30 - 2014-09-18 21:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-15 06:30 - 2014-09-18 20:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-15 06:30 - 2014-09-18 19:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-15 06:30 - 2014-09-17 22:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-10-15 06:30 - 2014-09-17 21:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-10-15 06:30 - 2014-09-04 01:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-15 06:30 - 2014-09-04 01:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll
2014-10-15 06:30 - 2014-08-28 22:07 - 05780480 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-15 06:30 - 2014-08-28 22:07 - 03179520 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorets.dll
2014-10-15 06:30 - 2014-08-28 22:07 - 00322560 _____ (Microsoft Corporation) C:\Windows\system32\aaclient.dll
2014-10-15 06:30 - 2014-08-28 22:07 - 00044032 _____ (Microsoft Corporation) C:\Windows\system32\tsgqec.dll
2014-10-15 06:30 - 2014-08-28 22:06 - 01125888 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-10-15 06:30 - 2014-08-28 21:44 - 04922368 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-10-15 06:30 - 2014-08-28 21:44 - 01050112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe
2014-10-15 06:30 - 2014-08-28 21:44 - 00269312 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2014-10-15 06:30 - 2014-08-28 21:44 - 00037376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tsgqec.dll
2014-10-15 06:30 - 2014-07-16 22:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-15 06:30 - 2014-07-16 22:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-15 06:30 - 2014-07-16 22:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-15 06:30 - 2014-07-16 22:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-15 06:30 - 2014-07-16 22:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-15 06:30 - 2014-07-16 22:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-15 06:30 - 2014-07-16 21:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-15 06:30 - 2014-07-16 21:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-15 06:30 - 2014-07-16 21:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-15 06:30 - 2014-07-16 21:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-15 06:30 - 2014-07-16 21:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2014-10-15 06:29 - 2014-09-12 21:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-15 06:29 - 2014-09-12 21:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-03 11:57 - 2014-10-03 11:57 - 00000000 ____D () C:\Windows\System32\Tasks\Norton 360
2014-10-01 05:30 - 2014-09-24 22:08 - 00371712 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2014-10-01 05:30 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-10-29 10:06 - 2012-12-03 13:31 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-10-29 10:03 - 2009-07-14 00:45 - 00026192 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-10-29 10:03 - 2009-07-14 00:45 - 00026192 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-29 10:02 - 2011-07-15 11:31 - 00000000 ____D () C:\Users\Kathleen
2014-10-29 10:00 - 2012-12-06 15:44 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-29 10:00 - 2010-10-25 04:42 - 01355578 _____ () C:\Windows\WindowsUpdate.log
2014-10-29 09:58 - 2012-12-06 15:44 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-29 09:56 - 2010-10-25 04:45 - 00924952 _____ () C:\Windows\PFRO.log
2014-10-29 09:56 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-29 09:56 - 2009-07-14 00:51 - 00175147 _____ () C:\Windows\setupact.log
2014-10-29 09:53 - 2011-07-20 08:31 - 00002948 _____ () C:\Users\Kathleen\Desktop\Norton Online Backup.lnk
2014-10-29 09:53 - 2011-07-20 08:31 - 00002884 _____ () C:\Users\Kathleen\Desktop\Snapfish.lnk
2014-10-29 09:53 - 2011-07-20 08:31 - 00002880 _____ () C:\Users\Kathleen\Desktop\Sprint.lnk
2014-10-29 09:53 - 2011-07-15 11:33 - 00002092 _____ () C:\Users\Public\Desktop\HP Download Store.lnk
2014-10-27 18:17 - 2014-04-22 19:13 - 00000000 ____D () C:\Users\dub_cm_auto
2014-10-27 18:17 - 2009-07-13 23:20 - 00000000 __RHD () C:\Users\Default
2014-10-27 18:15 - 2009-07-13 22:34 - 00000215 _____ () C:\Windows\system.ini
2014-10-27 17:59 - 2009-07-14 01:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-10-26 15:55 - 2012-12-06 15:44 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-26 15:55 - 2012-12-06 15:44 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-26 09:03 - 2012-12-07 21:25 - 00003228 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForMILLER-LAPTOP$
2014-10-26 09:03 - 2012-12-07 21:25 - 00000352 _____ () C:\Windows\Tasks\HPCeeScheduleForMILLER-LAPTOP$.job
2014-10-26 09:03 - 2011-10-30 17:51 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-10-26 09:03 - 2011-07-18 10:34 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-10-21 11:46 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache
2014-10-16 15:05 - 2012-12-06 15:44 - 00000000 ____D () C:\Program Files (x86)\Google
2014-10-16 14:45 - 2012-12-08 15:47 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\Google
2014-10-16 07:27 - 2009-07-13 23:20 - 00000000 __RHD () C:\Users\Public\Libraries
2014-10-16 07:23 - 2009-07-13 23:20 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories
2014-10-16 07:22 - 2009-07-14 00:45 - 00352728 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-16 07:18 - 2014-05-07 13:51 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-10-16 07:18 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism
2014-10-16 07:18 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\system32\Dism
2014-10-16 07:10 - 2014-08-05 19:03 - 00000000 ____D () C:\Users\Kathleen\AppData\Local\CrashDumps
2014-10-16 06:34 - 2013-08-16 13:59 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-16 06:22 - 2011-11-10 10:39 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-10-09 14:08 - 2011-07-18 11:59 - 00000000 ____D () C:\Users\Kathleen\Documents\Amy
2014-10-03 11:51 - 2013-11-15 14:21 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360
2014-10-03 11:51 - 2013-11-14 19:19 - 00002319 _____ () C:\Users\Public\Desktop\Norton 360.lnk
2014-10-03 11:51 - 2012-12-30 10:27 - 00003206 _____ () C:\Windows\System32\Tasks\Norton WSC Integration
2014-10-03 11:51 - 2012-01-02 11:25 - 00000000 ____D () C:\Windows\system32\Drivers\N360x64
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-10-27 14:19
 
==================== End Of Log ============================
 
 
 
 
And Addition:
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 27-10-2014 01
Ran by Kathleen at 2014-10-29 10:45:16
Running from C:\AntiMalware_10_20_14\FRST3
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Norton 360 (Disabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{3B834B54-EC4B-48E2-BFC6-03FF5DA06F62}) (Version: 11.5.8.612 - Adobe Systems, Inc)
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
AOL Toolbar (HKCU\...\AOL Toolbar) (Version:  - )
AOL Toolbar (HKLM-x32\...\AOL Toolbar) (Version:  - AOL Inc.)
Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{504CC891-B140-4E1B-860B-5E4C1DFBA9E3}) (Version: 2.0.5350 - K-NFB Reading Technology, Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3320 - CyberLink Corp.)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - AOL Inc.) <==== ATTENTION
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Fences Pro (HKLM-x32\...\Fences Pro) (Version: 1.0.1.312.19219 - Stardock Corporation)
Fences Pro (Version: 1.0.1.312 - Stardock Corporation) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{C84FFB07-C687-45CF-91C8-868DB8D8C8CD}) (Version: 4.0.10.1 - Hewlett-Packard Company)
HP Auto (Version: 1.0.12494.3472 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.0.12656.3472 - Hewlett-Packard) Hidden
HP CloudDrive (HKLM-x32\...\ZumoDrive) (Version:  - Zecter Inc.)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{4D1193CC-0658-4C98-B1FF-86CBC5BFB27C}) (Version: 1.2.0.0 - Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP Game Console (x32 Version:  - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.2.4521 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 4.2.4521 - Hewlett-Packard) Hidden
HP MediaSmart Movies and TV (HKLM\...\{09BDCC02-80F2-4EFB-8F1B-A807D2C38E31}) (Version: 1.0.1.2 - Hewlett-Packard)
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.2.4604 - Hewlett-Packard)
HP MediaSmart Music (x32 Version: 4.2.4604 - Hewlett-Packard) Hidden
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)
HP MediaSmart Photo (x32 Version: 4.2.4513 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{BE6725F2-6D15-477C-86C6-4522B8569D62}) (Version: 3.1.2.2 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)
HP MediaSmart Video (x32 Version: 4.2.4522 - Hewlett-Packard) Hidden
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.2.3303 - Hewlett-Packard)
HP MediaSmart Webcam (x32 Version: 4.2.3303 - Hewlett-Packard) Hidden
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{78F1A88C-5322-4DF7-BDCF-9AB8F5F4041C}) (Version: 1.0.9.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)
HP MovieStore (x32 Version: 1.0.023 - Hewlett-Packard) Hidden
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.4042 - HP Photo Creations Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{AF306BD8-F9D1-4627-89B9-246E59074A05}) (Version: 1.1.2 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{EF682D1C-591D-48B5-9803-628DA622C281}) (Version: 2.2.7 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)
HP SimplePass Identity Protection (HKLM\...\{5BF97E02-2F6A-412A-BB4D-B6E2DC65FCA7}) (Version: 5.20.205 - DigitalPersona, Inc.)
HP Software Framework (HKLM-x32\...\{31EEA563-3544-4EA1-8773-BCBF83F9627A}) (Version: 4.1.8.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Wireless Assistant (HKLM\...\{13DCC2C7-454D-42F0-A892-E0E9A5DE4E67}) (Version: 4.0.10.0 - Hewlett-Packard Company)
hppLaserJetService (x32 Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppP1100P1560P1600SeriesLaserJetService (x32 Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppusgP1100P1560P1600Series (x32 Version: 1.0.0.1 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2189 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
iTunes (HKLM\...\{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3220 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.3220 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{705B639E-FAAF-40D7-AD58-C445321C7C3F}) (Version: 1.18.18.1 - LightScribe)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.0.162.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
Mozilla Firefox 17.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 17.0.1 (x86 en-US)) (Version: 17.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 17.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Norton Safe Web Lite (HKLM-x32\...\NST) (Version: 2.0.0.16 - Symantec Corporation)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.7717 - CyberLink Corp.) Hidden
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-Packard Company)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4419 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4419 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3320 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3320 - CyberLink Corp.) Hidden
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3223 - CyberLink Corp.) Hidden
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - RoxioNow)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
Times Reader (x32 Version: 2.055 - The New York Times Company) Hidden
Validity Sensors DDK (HKLM\...\{426FAE9F-7373-496E-A215-9DB7EF4398CF}) (Version: 4.1.139.0 - Validity Sensors, Inc.)
Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
16-10-2014 18:47:48 Removed Bonjour
16-10-2014 18:54:51 Configured PowerDirector
16-10-2014 18:55:29 Removed Java 6 Update 26
16-10-2014 18:56:51 Removed Java 6 Update 26
16-10-2014 19:00:18 Removed Java 6 Update 21 (64-bit)
27-10-2014 18:27:07 Scheduled Checkpoint
29-10-2014 13:38:42 zoek.exe restore point
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 22:34 - 2014-10-27 18:15 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {15FFF177-A82A-4982-9977-73B9324813B0} - System32\Tasks\HPCeeScheduleForKathleen => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {22C624F1-687E-46B8-8070-5A0A2520DDEB} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-12-06] (Google Inc.)
Task: {264CC074-7A7C-4365-A8C0-84AEB8143A6D} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-12-06] (Google Inc.)
Task: {4DC01202-5275-4241-9DE8-DF370DB3F2CF} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe [2010-09-03] (CyberLink)
Task: {4F15DE2D-DCCE-428A-A977-441F3FBD5EB9} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {662E583C-6BFA-4BA3-8804-4CBA7550EED4} - System32\Tasks\Registration => C:\Program Files (x86)\Hewlett-Packard\HP Setup\RemEngine.exe [2010-09-27] ()
Task: {6A1FA1E1-5826-4853-B28C-3E4D871F1C66} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-23] (Adobe Systems Incorporated)
Task: {7AF2E3F5-3B6D-4C83-9571-15EE2E222C93} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {7FC96CFB-152D-4BC9-ABC8-AD875273EBFF} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)
Task: {8A8765C9-92E3-447A-9B3B-0EF1F89A39A3} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {AB397181-88E2-474D-A29B-80CD903422EA} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {B0751682-6611-4C21-8616-03206A3F764F} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {BCA63ABD-2A51-4096-BD59-76A502F85D17} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-09-22] (Hewlett-Packard)
Task: {BF96040A-6425-46B5-AA5B-5A83592A6B92} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {BFFBE1E7-967A-445D-94B2-99E3129D513E} - System32\Tasks\HPCeeScheduleForMILLER-LAPTOP$ => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForKathleen.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
Task: C:\Windows\Tasks\HPCeeScheduleForMILLER-LAPTOP$.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
 
==================== Loaded Modules (whitelisted) =============
 
2013-08-31 10:41 - 2012-08-31 15:03 - 00288768 _____ () C:\Windows\System32\HP1100LM.DLL
2011-07-23 11:05 - 2012-08-31 15:02 - 00074240 _____ () C:\Windows\system32\spool\PRTPROCS\x64\HP1100PP.DLL
2010-07-21 17:33 - 2010-07-21 17:33 - 00267832 _____ () C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPCommon.XmlSerializers.dll
2010-07-21 17:33 - 2010-07-21 17:33 - 00030264 _____ () C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_LogicLayer.dll
2010-07-21 17:33 - 2010-07-21 17:33 - 00052280 _____ () C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HardwareAccess.dll
2014-04-23 16:05 - 2014-04-23 16:05 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-04-23 16:04 - 2014-04-23 16:04 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2010-08-16 16:21 - 2010-08-16 16:21 - 02121728 _____ () C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll
2010-08-16 16:21 - 2010-08-16 16:21 - 07745536 _____ () C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll
2010-08-16 16:21 - 2010-08-16 16:21 - 00135168 _____ () C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\DpHost => ""="Service"
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupfolder: C:^Users^Kathleen^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2010 Screen Clipper and Launcher.lnk => C:\Windows\pss\OneNote 2010 Screen Clipper and Launcher.lnk.Startup
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: HP Quick Launch => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
MSCONFIG\startupreg: SmartMenu => C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
MSCONFIG\startupreg: SynTPEnh => %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
MSCONFIG\startupreg: SysTrayApp => C:\Program Files\IDT\WDM\sttray64.exe
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-2171952499-853874821-1647044266-500 - Administrator - Disabled)
Donald (S-1-5-21-2171952499-853874821-1647044266-1001 - Administrator - Enabled) => C:\Users\Donald
Guest (S-1-5-21-2171952499-853874821-1647044266-501 - Limited - Disabled)
Kathleen (S-1-5-21-2171952499-853874821-1647044266-1000 - Administrator - Enabled) => C:\Users\Kathleen
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (10/29/2014 10:19:29 AM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (10/28/2014 11:29:51 AM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
 
System errors:
=============
Error: (10/29/2014 09:51:10 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/29/2014 09:51:10 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/29/2014 09:51:09 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/29/2014 09:51:09 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/29/2014 09:51:08 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (10/29/2014 09:35:05 AM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/29/2014 09:34:59 AM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/28/2014 11:27:01 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
 
Microsoft Office Sessions:
=========================
Error: (10/29/2014 10:19:29 AM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe
 
Error: (10/28/2014 11:29:51 AM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kathleen\Downloads\esetsmartinstaller_enu.exe
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-10-27 18:14:32.779
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-27 18:14:32.686
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core i3 CPU M 370 @ 2.40GHz
Percentage of memory in use: 33%
Total physical RAM: 3893.86 MB
Available physical RAM: 2608.62 MB
Total Pagefile: 7785.9 MB
Available Pagefile: 6338.23 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:268.85 GB) (Free:198.82 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (RECOVERY) (Fixed) (Total:28.95 GB) (Free:4.25 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive f: () (Removable) (Total:7.25 GB) (Free:0.53 GB) FAT32
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 298.1 GB) (Disk ID: DE1C2D32)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=268.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=28.9 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=103 MB) - (Type=0C)
 
========================================================
Disk: 1 (Size: 7.3 GB) (Disk ID: 01754EF1)
Partition 1: (Active) - (Size=7.3 GB) - (Type=0B)
 
==================== End Of Log ============================
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one more thing:

51a612a8b27e2-Zoek.png Scan with ZOEK

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:

    createsrpoint;{2fa28606-de77-4029-af96-b231e3b8f827};c
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Please include its content in your next reply.

Don't forget to re-enable your switched-off protection software!

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Well i may not know exactly what I'm looking at but I'm guessing by the lack of anything entries in this last log, that's a good sign.

 

ZOEK Log:

 

 
Zoek.exe v5.0.0.0 Updated 20-September-2014
Tool run by Kathleen on Wed 10/29/2014 at 11:11:34.00.
Microsoft Windows 7 Home Premium  6.1.7601 Service Pack 1 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\Kathleen\Desktop\zoek.exe [scan all users] [script inserted] 
 
==== Older Logs ======================
 
C:\zoek-results2014-10-29-135802.log 27775 bytes
 
==== System Restore Info ======================
 
10/29/2014 11:12:32 AM Zoek.exe System Restore Point Created Succesfully.
 
==== Deleting CLSID Registry Keys ======================
 
 
==== Deleting CLSID Registry Values ======================
 
 
==== C:\zoek_backup content ======================
 
C:\zoek_backup (files=11 folders=5 25961 bytes)
 
==== EOF on Wed 10/29/2014 at 11:13:12.42 ======================
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ZOEK did what it was instructed to do. If I'd implement other various commands, the log would be alot bigger. If you'll make your mind to sign for a training program, you will be larning about all those tools, how to read logfiles and so :)

Are there any outstanding issues before we'll proceed to the final scans?

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As far as i can tell everything looks be running much better on this laptop. I have not been getting any warning of blocked connection, Internet browsing and downloading seems to be back to normal. 

 

I must admit Ill give it to you guys, some of those log files are immense. but then again like anything with I.T. world once you know what you are looking at its probably a lot less intimidating.

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I must admit Ill give it to you guys, some of those log files are immense. but then again like anything with I.T. world once you know what you are looking at its probably a lot less intimidating.

I prefer to call it "magic" :P

51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.

ESETOnline.png Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

Please visit ESET Online Scanner website.

Click there Run ESET Online Scanner.

If using Internet Explorer:

  • Accept the Terms of Use and click Start.
  • Allow the running of add-on.
If using Mozilla Firefox or Google Chrome:
  • Download esetsmartinstaller_enu.exe that you'll be given link to.
  • Double click esetsmartinstaller_enu.exe.
  • Allow the Terms of Use and click Start.
To perform the scan:
  • Make sure that Enable detecion of potentially unwanted applications is checked.
  • In the Advanced Settings dropdown menu:
    • Make sure that Remove found threats is unchecked.
    • Scan archives is checked.
    • Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
    • Use custom proxy settings is unchecked.
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done, click Finish.
  • A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.
Please include this logfile in your next reply.

Don't forget to re-enable previously switched-off protection software!

51c9d14017fa0-SecurityCheck.PNG Scan with Security Check

Please download Security Check by Screen317 and save it to your desktop.

  • Right-click on 51c9d14017fa0-SecurityCheck.PNG icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Follow onscreen instructions inside the black box. This scan won't take long.
  • Soon a notepad document called checkup.txt will open automaticaly.
Please include the content of that document.
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Ha Magic, I like that one. I'm sure for most people it really is like modern day magic to them. Here's the final Logs:

 

MBAM:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 10/29/2014
Scan Time: 2:13:11 PM
Logfile: MBAM_Log.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.10.29.07
Rootkit Database: v2014.10.22.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Kathleen
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 388306
Time Elapsed: 24 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
____________________________________________________________________________________________________________________________________________________________________________________________
 
ESET:
 

ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=da49c4d67f7eff4f9816aded80b62fae
# engine=20801
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-10-27 05:19:08
# local_time=2014-10-27 01:19:08 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360'
# compatibility_mode=3598 16777213 100 100 0 165006444 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776574 100 94 40026163 165973798 0 0
# scanned=242648
# found=0
# cleaned=0
# scan_time=5343
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=da49c4d67f7eff4f9816aded80b62fae
# engine=20840
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-10-29 10:17:09
# local_time=2014-10-29 06:17:09 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360'
# compatibility_mode=3598 16777213 100 100 0 165197125 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776574 100 94 40216844 166164479 0 0
# scanned=236875
# found=0
# cleaned=0
# scan_time=6937
 

____________________________________________________________________________________________________________________________________________________________________________________________

 

SecurityCheck:

 

 Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Reader XI  
 Mozilla Firefox 17.0.1 Firefox out of Date!
 Google Chrome 37.0.2062.124  
 Google Chrome 38.0.2125.111  
````````Process Check: objlist.exe by Laurent````````
 Norton ccSvcHst.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log``````````````````````
 
____________________________________________________________________________________________________________________________________________________________________________________________
 
I noticed that Firefox was out of date on the Security Check scan so i have began the update on that item. Otherwise i have re-enabled my Antivirus and AntiMalware. I left the laptop on the web overnight and have not seem any thing odd occurring that would lead me to believe it is still infected. 
 
 
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I noticed that Firefox was out of date on the Security Check scan so i have began the update on that item. Otherwise i have re-enabled my Antivirus and AntiMalware.

Both are done wisely :)

 

I left the laptop on the web overnight and have not seem any thing odd occurring that would lead me to believe it is still infected.

 

Appears to be clean ;)

Feel free now to ask me any questions you may have about malware removal training.

51a5ce45263de-delfix.png Clean with DelFix

Please download DelFix by Xplode and save it to your desktop.

  • Right-click on 51a5ce45263de-delfix.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Ensure that Remove disinfection tools, Purge system restore and Reset system settings are checked.
  • Push Run.
  • When finished, it will display a notepad report.

Include it for my review.

Please also manually reboot your machine after posting your logfile.

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Alright here is that last Log File

 

DELFIX:

 

# DelFix v10.8 - Logfile created 30/10/2014 at 09:59:55

# Updated 29/07/2014 by Xplode
# Username : Kathleen - MILLER-LAPTOP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\Qoobox
Deleted : C:\FRST
Deleted : C:\zoek_backup
Deleted : C:\AdwCleaner
Deleted : C:\ComboFix.txt
Deleted : C:\zoek-results.log
Deleted : C:\zoek-results2014-10-29-135802.log
Deleted : C:\zoek-results2014-10-29-151312.log
Deleted : C:\Users\Kathleen\Desktop\ZOEK.txt
Deleted : C:\Users\Kathleen\Desktop\ZOEK2.txt
Deleted : C:\Users\Kathleen\Downloads\Addition.txt
Deleted : C:\Users\Kathleen\Downloads\AdwCleaner.exe
Deleted : C:\Users\Kathleen\Downloads\esetsmartinstaller_enu (1).exe
Deleted : C:\Users\Kathleen\Downloads\esetsmartinstaller_enu.exe
Deleted : C:\Users\Kathleen\Downloads\FRST.txt
Deleted : C:\Users\Kathleen\Downloads\frst64.exe
Deleted : C:\Users\Kathleen\Downloads\JRT.exe
Deleted : C:\Users\Kathleen\Downloads\SecurityCheck.exe
Deleted : C:\Windows\grep.exe
Deleted : C:\Windows\PEV.exe
Deleted : C:\Windows\NIRCMD.exe
Deleted : C:\Windows\MBR.exe
Deleted : C:\Windows\SED.exe
Deleted : C:\Windows\SWREG.exe
Deleted : C:\Windows\SWSC.exe
Deleted : C:\Windows\SWXCACLS.exe
Deleted : C:\Windows\Zip.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\combofix.exe
 
~ Cleaning system restore ...
 
Deleted : RP #157 [Removed Java 6 Update 26 | 10/16/2014 18:55:29]
Deleted : RP #158 [Removed Java 6 Update 26 | 10/16/2014 18:56:51]
Deleted : RP #159 [Removed Java 6 Update 21 (64-bit) | 10/16/2014 19:00:18]
Deleted : RP #160 [scheduled Checkpoint | 10/27/2014 18:27:07]
Deleted : RP #161 [zoek.exe restore point | 10/29/2014 13:38:42]
Deleted : RP #162 [zoek.exe restore point | 10/29/2014 15:12:15]
Deleted : RP #163 [zoek.exe restore point | 10/29/2014 15:16:30]
 
New restore point created !
 
~ Resetting system settings ... OK
 
########## - EOF - ##########
 
____________________________________________________________________________________________________________________________________________________________________________________________
 
OK so as for the training Programs, I was wondering if there is any difference between programs, I know you did the GeekU one, but saw it mentioned there are several others. I was also wondering what a realistic time frame for the course is, I'm not worried about spending my evenings reviewing logs and doing exercises. Also once completed how much time do you spend on an average day assisting people on the forums? Just a little Background on me, I'm a mostly self taught Systems Admin/Engineer who works for a consulting firm maintaining SMB Servers and networks. I'm not looking to do this to help with my job, as malware remediation really isn't what i am here to do. that being said i have a fairly good working background in I.T. world but have minimal formal experience in the Malware Removal world other than running basic Malwarebytes Scans and such. I more so am looking for a Hobby that challenges me and gives back a little bit. 
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Yeah, I'm born and breed GeekU boy :) Can't tell about the differences since I completed only one. But I don't think so, we all teach the same knowledge mandatory to provide safe assistance in malware removal.

Realistic timeframe... about a year. There is hardwork and learning, plenty of knowledge and practice.

Challenging hobby? Absolutely :)

If you are advanced Windows user, it would surely help. However there is more than that. Malware is evolving.


Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

Recommended reading:

icon_exclaim.gif MUST READ - security tips: Keep your computer safe online.

icon_exclaim.gif MUST READ - general maintenance: Slow computer/browser? Check here.

Recommended additional software:

icon_arrow.gif TFC - to clean unneeded temporary files.

icon_arrow.gif Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

icon_arrow.gif Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

icon_arrow.gif McShield - to prevent infections spread by removable media.

icon_arrow.gif CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

icon_arrow.gif Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

My help is always free, but if you are happy with the help provided and wish to help my fight against malware, please consider making a donation.

All donations are to refund a new HDD to replace the old one, which recently passed away! btn_donate_SM.gif

Now if you have any other questions, feel free to ask me. Otherwise simply acknowledge my recommendations and this topic will be closed.

Minion-Bye-smaller.jpg

Stay safe,

Naat :)

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Naat: Thanks for all of that information, I think you are good to close this topic. If i have any further questions regarding the training program I will shoot you a PM. At this point i am thinking i will apply to join the program so Hopefully we will be working together one day slaying these viscous beasts we call malware

 

 

Once Again Many Thanks with your assistance cleaning up this infection.

 

Andy

 

PS Beers will be on their way come my next paycheck  :D  

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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