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Self-protection must be disabled under Advanced Settings before proSelf-protection must beceeding with the installation.

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MalwareBytes will not allow me to update. 
My current version is I keep getting the pop-up message that a new update is available, so I tried to install this new update. The update is trying to install Malwarebytes Anti-Malware
Right after the installation starts, I get the message: 
"Self-protection must be disabled under Advanced Settings before proceeding with the installation.
Setup cannot continue. Please click Cancel to exit."
While I did have self protection enabled, I went in and reset it to disabled, restarted the computer and tried again and had the same result. 
Has anyone else had this experience? I have had no indication that I have an infection.


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Is this the same computer for which you recently undertook a reformat/OS reinstall?

It sounds as if something may have been messed up during the in-place upgrade.  So, let's start here:

  • Please carefully follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.


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