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Need help with dllhost.exe problem


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HI there

I've been struggling with the COM Surrogate and dllhost.exe for the last few weeks, and its gotten to the point where it is intolerable. I've been working on Windows 8. The dllhost.exe keeps lauching and closing when I am running any program on my computer. For example, when I'm on Firefox, it will frequently deselect the browser window, making it next to impossible to even write a basic email. A check of the task manager show it the dllhost.exe running and then disappearing after a few seconds. some searching online indicates that this may be a poweliks trojan, but I can't for the life of me figure out how to remove it. CAn someone help me?

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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Thanks so much. Here's everything so far.

RogueKiller V10.0.3.0 [Oct 22 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8.1 (6.3.9200 ) 32 bits version
Started in : Normal mode
User : Andrew Scott [Administrator]
Mode : Scan -- Date : 10/26/2014  08:51:22

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 19 ¤¤¤
[Hj.RegVal] HKEY_LOCAL_MACHINE\RK_Software_ON_D_EFE4\Microsoft\Windows NT\CurrentVersion\Winlogon | Shell : cmd.exe /k start cmd.exe  -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BRDriver (\??\C:\ProgramData\BitRaider\BRDriver.sys) -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BRDriver_1_3_3_E02B25FC (\??\C:\ProgramData\BitRaider\support\1.3.3\E02B25FC\BRDriver.sys) -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BRSptStub ("C:\ProgramData\BitRaider\BRSptStub.exe") -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BRSptSvc ("C:\ProgramData\BitRaider\BRSptSvc.exe") -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\ControlSet001\Services\BRDriver (\??\C:\ProgramData\BitRaider\BRDriver.sys) -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\ControlSet001\Services\BRDriver_1_3_3_E02B25FC (\??\C:\ProgramData\BitRaider\support\1.3.3\E02B25FC\BRDriver.sys) -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\ControlSet001\Services\BRSptStub ("C:\ProgramData\BitRaider\BRSptStub.exe") -> Found
[suspicious.Path] HKEY_LOCAL_MACHINE\System\ControlSet001\Services\BRSptSvc ("C:\ProgramData\BitRaider\BRSptSvc.exe") -> Found
[PUM.Https] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings | WarnOnHTTPSToHTTPRedirect : 0  -> Found
[PUM.Https] HKEY_USERS\S-1-5-21-3266463503-1117514669-4047188658-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings | WarnOnHTTPSToHTTPRedirect : 0  -> Found
[PUM.HomePage] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.dell4me.com/myway  -> Found
[PUM.SearchPage] HKEY_USERS\S-1-5-21-3266463503-1117514669-4047188658-1001\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.StartMenu] HKEY_USERS\S-1-5-21-3266463503-1117514669-4047188658-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 0  -> Found
[PUM.StartMenu] HKEY_USERS\S-1-5-21-3266463503-1117514669-4047188658-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_TrackProgs : 0  -> Found
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\RK_Software_ON_D_EFE4\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\RK_Software_ON_D_EFE4\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 1 ¤¤¤
[suspicious.Path?Suspicious.Startup][File] PowerReg Scheduler.exe -- C:\Users\Andrew Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PowerReg Scheduler.exe -> Found

¤¤¤ Hosts File : 0 [Too big!] ¤¤¤

¤¤¤ Antirootkit : 3 (Driver: Loaded) ¤¤¤
[iAT:Addr] (explorer.exe @ WSShared.dll) SLC.dll - SLClose : C:\WINDOWS\SYSTEM32\sppc.dll @ 0x73ba1ca0
[iAT:Addr] (explorer.exe @ WSShared.dll) SLC.dll - SLOpen : C:\WINDOWS\SYSTEM32\sppc.dll @ 0x73ba3894
[iAT:Addr] (explorer.exe @ Windows.UI.Xaml.dll) api-ms-win-core-winrt-robuffer-l1-1-0.dll - RoGetBufferMarshaler : C:\Windows\System32\WinTypes.dll @ 0x669dbd89

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST375064 0AS SCSI Disk Device +++++
--- User ---
[MBR] 23c6f6eb9493c3df41bb9e34be4af80a
[bSP] e5ecab62487d0dea97643843967a883e : HP MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 MB
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 112640 | Size: 10240 MB
2 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 21084160 | Size: 705108 MB
User = LL1 ... OK
Error reading LL2 MBR! ([1] Incorrect function. )

+++++ PhysicalDrive1: DELL USB   HS-CF Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: DELL USB   HS-xD/SM USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3: DELL USB   HS-MS Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: DELL USB   HS-SD Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive5: Dell USB Mass Storage USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 

Addition.txt

FRST.txt

mallog.txt

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Well if you would like to run some scans...start here:

Make sure you have created a restore point and.....

bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • [color-red]Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

    ============================

    Please download AdwCleaner from HERE or HERE to your desktop.

    • Double click on AdwCleaner.exe to run the tool.

      Vista/Windows 7/8 users right-click and select Run As Administrator

    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program you want to save.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
    Next..................

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Next.........

    Please run a Threat Scan (Malwarebytes)

    Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

    Same for PUM (Potentially Unwanted Modifications)

    Quarantine All that's found

    MrC

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Here's the adwCleaner file, moving on to junkware removal

# AdwCleaner v4.001 - Report created 26/10/2014 at 12:03:53
# DB v2014-10-26.2
# Updated 20/10/2014 by Xplode
# Operating System : Windows 8.1 Pro  (32 bits)
# Username : Andrew Scott - ANDREW-PC
# Running from : C:\Users\Andrew Scott\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Andrew Scott\AppData\Roaming\DriverCure
Folder Deleted : C:\ProgramData\ParetoLogic
Folder Deleted : C:\Users\Andrew Scott\AppData\Roaming\ParetoLogic

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe]
Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe]
Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exe]
Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe]
Key Deleted : HKCU\Software\ParetoLogic
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKLM\SOFTWARE\ParetoLogic
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344


-\\ Mozilla Firefox v32.0.3 (x86 en-US)


-\\ Google Chrome v38.0.2125.104


*************************

AdwCleaner[R0].txt - [2348 octets] - [26/10/2014 11:59:28]
AdwCleaner[s0].txt - [2290 octets] - [26/10/2014 12:03:53]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [2350 octets] ##########
 

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Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows 8.1 Pro x86
Ran by Andrew Scott on Sun 10/26/2014 at 12:19:11.20
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"



~~~ Files

Successfully deleted: [File] C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3266463503-1117514669-4047188658-1001
Successfully deleted: [File] C:\WINDOWS\prefetch\DRIVERSUPPORT.EXE-8241024C.pf



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Andrew Scott\AppData\Roaming\mozilla\firefox\profiles\tcb9fbm5.default-1411573535219\minidumps [9 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 10/26/2014 at 12:21:11.75
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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I suggest you download and install CCleaner Free to clean out temp files:

http://www.piriform.com/ccleaner <---download

http://www.howtogeek.com/113382/how-to-use-ccleaner-like-a-pro-9-tips-tricks/ <---CCleaner tutorial

=============================

Then................

Please run a free online scan with the ESET Online Scanner (it may take a while to run)

Note: You will need to use Internet Explorer for this scan.

First please Disable any Antivirus you have active, as shown in This Topic

Note: Don't forget to re-enable it after the scan.

http://www.eset.eu/online-scanner

Tick the box next to YES, I accept the Terms of Use.

Click Start

When asked, allow the ActiveX control to install

Click Start

Make sure that the options Remove found threats is unchecked and the option Scan unsafe applications is checked

Click Advanced settings and select the following:

ceba8c51-8f88-44b9-ad41-5f07ba8351b1.png

Click Start

Wait for the scan to finish

If threats were found:

Click on "list of threats found"

Click on "export to text file" and save it as ESET SCAN and save to the desktop

Click on back

Put a checkmark in "Uninstall application on close"

Click on finish

Post back the log.....MrC

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Threatscan didn't find anywhere. But I'm still having the dllhost.exe problem. I'm stumped.

What do you mean by that???? That file belongs to your Windows Operating System.

====================================

Download and run Norton Power Eraser:

http://security.symantec.com/nbrt/npe.aspx <---Norton Power Eraser

MrC

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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