Windows 8.1 Extremely Slow

[Velour]

Hi Guys, Im new to the forums im pretty young 13 actually but im well experienced with computers  but for some reason i cant fix this no way no how so i need you help i already tried checking processes i didn't do a defragment due to the fact i can barely move plus my recover media is somehow "not valid" so i need your help urgently ive been fighting my computer for about a week now and its just not helping the funny thing is my ram and cpu are fine somehow there very low but sometimes do this glitch thing where it goes to 90% and goes back down which im really curious about if somebody could help id be so thankful also the laptop is working but so slow i can barely move everything is not responding out of nowhere i have 4gbs of ram and the internet dosent really work due to the slowness chrome just tells me to kill pages thanks again .

[daledoc1]

Hello and :

 

It appears that you have an identical post for the same computer and the same problem over in the malware removal section?

 

IAnd it appears that MrC has picked up that post and awaits your reply, here.

Please stay with him in that other topic until he gives you the "all clear".

 

Thanks,