Ally86 Posted October 24, 2014 ID:895394 Share Posted October 24, 2014 Malware Bytes has been blocking a lot more than usual. First it kept blocking an IP address. Then every time I clicked iTunes it would block a trojan. It blocked something from Skype. I recently removed Pure Leads. And my computer is still slower than normal. Downloaded the Farbar Recovery Scan Tool and attached the logs since it won't let me enter it in this post as its too long. FRST.txtAddition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 24, 2014 ID:895449 Share Posted October 24, 2014 Hello, They call me TwinHeadedEagle around here, and I'll be working with you. Before we start please read and note the following:Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.Note that we may live in totally different time zones, what may cause some delays between answers.Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Multiple Resident Protection warning! Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:avast Free AntivirusMicrosoft Security EssentialsUninstallation procedure:Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.Search for each uninstalled entry, right-click it and select Uninstall.This should be done until any other steps will be taken. Scan with Malwarebytes' Anti-Malware Please re-run Malwarebytes' Anti-Malware.First of all, select update.Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.Click the Scan tab, choose Threat Scan is checked and click Scan Now.If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.Upon completion of the scan (or after the reboot), click the History tab.Click Application Logs and double-click the newest Scan Log.At the bottom click Export and choose Text file.Save the file to your desktop and include its content in your next reply. Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your Desktop.Right-click on icon and select Run as Administrator to start the tool.Wait until the database is updated.Accept the Terms of use and click Scan.When finished, please click Clean.Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.Please include the contents of that file in your reply. Note: Reports will be saved in your system partition, usually at C:\Adwcleaner Link to post Share on other sites More sharing options...
Ally86 Posted October 24, 2014 Author ID:895555 Share Posted October 24, 2014 Nice to meet you! Question, is SuperAntiSpyware considered an antivirus program? Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 25, 2014 ID:896027 Share Posted October 25, 2014 No, it is considered as Anti-Malware, just like MalwareBytes. Link to post Share on other sites More sharing options...
Ally86 Posted October 25, 2014 Author ID:896196 Share Posted October 25, 2014 Logs attached.Malware Log 10-25-14.txtAdwCleanerR0.txtAdwCleanerS0.txt Link to post Share on other sites More sharing options...
Ally86 Posted October 25, 2014 Author ID:896285 Share Posted October 25, 2014 My skype is logging itself out btw. Not sure why. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 25, 2014 ID:896295 Share Posted October 25, 2014 Can you try to reinstall Skype? How is your PC now? Link to post Share on other sites More sharing options...
Ally86 Posted October 25, 2014 Author ID:896310 Share Posted October 25, 2014 I re-installed Skype now after doing what you recommended, but won't know if that solved the issue until I skype again. The PC is noticeably running TONS better. There are some icons on my desktop that look strange, as in maybe it looks broken somehow, since it doesn't have the original icon picture. The express burn and video pad editor programs both NCH Software that came with computer. I did remember seeing NCH in the log for things to remove in the ADW cleaner. Photo below. Link to post Share on other sites More sharing options...
Ally86 Posted October 25, 2014 Author ID:896312 Share Posted October 25, 2014 Sorry, photo attached here. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 26, 2014 ID:896453 Share Posted October 26, 2014 Yes, Adwcleaner did remove NCH software, I will have to report it. Can you just reinstall it? Is everything all right now? Link to post Share on other sites More sharing options...
Ally86 Posted October 26, 2014 Author ID:896646 Share Posted October 26, 2014 I'm sure I can re-install the NCH software. I have a back up on my external drive of everything. On the computer this morning it did freeze while trying to open a new tab, which is weird since I have a high speed. Does the logs show anything virus like? Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 26, 2014 ID:896663 Share Posted October 26, 2014 No, PC seems clean. Link to post Share on other sites More sharing options...
Ally86 Posted October 26, 2014 Author ID:896676 Share Posted October 26, 2014 Great, thanks for your help! Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 26, 2014 ID:896756 Share Posted October 26, 2014 Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself Recommended reading: MUST READ - security tips:Computer Security - a short guide to staying safer online.Simple and easy ways to keep your computer safe and secure on the InternetMUST READ - general maintenance:What to do if your Computer is running slowly?The Importance of Software Updating: In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running. Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.How to configure and use Automatic Updates in WindowsHow to update JavaHow to update Adobe ReaderRecommended additional software: TFC - to clean unneeded temporary files.Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.McShield - to prevent infections spread by removable media.Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.FiheHippo.com Update Checker - to keep your programs up-to-date.Adblock - to surf the web without annoying ads! Post-cleanup procedures: Download DelFix by Xplode and save it to your desktop.Run the tool by right click on the icon and Run as administrator option.Make sure that these ones are checked:Remove disinfection toolsPurge system restoreReset system settingsPush Run.The program will run for a few seconds and display a notepad report. You do not need to attach it.The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFixTool deletes old system restore points and create a fresh system restore point after cleaning. My help is free for everybody.If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation: Thank you! Stay safe,TwinHeadedEagle Link to post Share on other sites More sharing options...
Ally86 Posted October 26, 2014 Author ID:896761 Share Posted October 26, 2014 Lots of info to check into. Will do, thanks again! Link to post Share on other sites More sharing options...
Ally86 Posted October 27, 2014 Author ID:897135 Share Posted October 27, 2014 Can you tell me what this looks like to you? This has happened with another IP address and it seems like someone trying to attack me directly. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 29, 2014 ID:898180 Share Posted October 29, 2014 Because Skype runs on P2P network, this warning is normall, nothing to worry about. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 29, 2014 Root Admin ID:898193 Share Posted October 29, 2014 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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