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Poweliks... what a pain!

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MrCharlie

MrCharlie

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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AbacusGroup

AbacusGroup

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RogueKiller V10.0.3.0 (x64) [Oct 16 2014] by Adlice Software





 

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Terry & Laurie [Administrator]

Mode : Scan -- Date : 10/23/2014  19:59:27

 

¤¤¤ Processes : 0 ¤¤¤

 

¤¤¤ Registry : 12 ¤¤¤

[Hidden.From.SCM] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\EraserUtilDrv11410 (\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilDrv11410.sys) -> Found

[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://my.earthlink.net/  -> Found

[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://my.earthlink.net/  -> Found

[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main | Start Page : http://my.earthlink.net/  -> Found

[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main | Start Page : http://my.earthlink.net/  -> Found

[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-501-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main | Start Page : http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt  -> Found

[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-501-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main | Start Page : http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt  -> Found

[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.charter.net/google/index.php?q=  -> Found

[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.charter.net/google/index.php?q=  -> Found

[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.charter.net/google/index.php?q=  -> Found

[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.charter.net/google/index.php?q=  -> Found

[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-21-3922904588-2426494930-3014773501-1001\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found

 

¤¤¤ Tasks : 0 ¤¤¤

 

¤¤¤ Files : 0 ¤¤¤

 

¤¤¤ Hosts File : 0 ¤¤¤

 

¤¤¤ Antirootkit : 11 (Driver: Loaded) ¤¤¤

[iAT:Addr] (explorer.exe @ systemcpl.dll) NETAPI32.dll - DsRoleFreeMemory : C:\Windows\system32\DSROLE.DLL @ 0x7fefb1f1438

[iAT:Addr] (explorer.exe @ systemcpl.dll) NETAPI32.dll - DsRoleGetPrimaryDomainInformation : C:\Windows\system32\DSROLE.DLL @ 0x7fefb1f1010

[iAT:Addr] (explorer.exe @ systemcpl.dll) NETAPI32.dll - NetServerGetInfo : C:\Windows\system32\srvcli.dll @ 0x7fefcf31968

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLOpen : C:\Windows\system32\SPPC.DLL @ 0x7fefa9885c4

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLGetLicensingStatusInformation : C:\Windows\system32\SPPC.DLL @ 0x7fefa98aab4

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLGetSLIDList : C:\Windows\system32\SPPC.DLL @ 0x7fefa989c44

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLGetPKeyInformation : C:\Windows\system32\SPPC.DLL @ 0x7fefa98a974

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLClose : C:\Windows\system32\SPPC.DLL @ 0x7fefa9886f0

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLGetProductSkuInformation : C:\Windows\system32\SPPC.DLL @ 0x7fefa98a8e0

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLRegisterEvent : C:\Windows\system32\SPPC.DLL @ 0x7fefa98b218

[iAT:Addr] (explorer.exe @ systemcpl.dll) slc.dll - SLUnregisterEvent : C:\Windows\system32\SPPC.DLL @ 0x7fefa98b2d0

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ MBR Check : ¤¤¤

+++++ PhysicalDrive0:  +++++

--- User ---

[MBR] 4cae04330bbb548ed4a11c81af0f7c88

[bSP] bd390d02438058316c81ee0f6c5f7314 : Unknown MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB

1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 941395 MB

2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 1928185560 | Size: 12370 MB

User = LL1 ... OK

User = LL2 ... OK

 

+++++ PhysicalDrive1:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

+++++ PhysicalDrive2:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

+++++ PhysicalDrive3:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

+++++ PhysicalDrive4:  +++++

Error reading User MBR! ([15] The device is not ready. )

Error reading LL1 MBR! NOT VALID!

Error reading LL2 MBR! ([32] The request is not supported. )

 

 

============================================

RKreport_DEL_10222014_095347.log - RKreport_SCN_10222014_095226.log

Addition.txt

FRST.txt

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MrCharlie

MrCharlie

Posted
Posted

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

=======================================

Then:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

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Looks Good....if there's no other problems:

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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ChelmsfordJeff

ChelmsfordJeff

Posted
Posted

Hoping I can get some help solving an issue that sounds like Poweliks from everything I've been reading online.  Multiple instances of dllhost.exe*32 COM Surrogate eating up all my CPU and memory, plus lots of random sites appearing in Explorer Frequent sites view.  Computer is super slow and Outlook keeps hanging also.  I'm running Windows7 64bit.  I attached Farbar log files that I read about in other posts, along with MBAM scan log.

I've never used a forum for support before, so please feel free to correct my etiquette if I'm out of line.

Thanks in advance for any help!

Jeff

Addition.txt

FRST.txt

MBAMScan.txt

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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