Jump to content

Malwarebytes' Anti-Malware not starting


Recommended Posts

I know the Anti-Malware was working a few weeks ago, but now it just stopped working.

It does not show up at all.

I found out that I have Windows Anti-Virus and some browser hijacker on my computer, so I run my Spyware Doctor with Anti-Virus Starter Edition to get rid of it.

At first, it does, but it just comes right back.

So I turn to Malwarebytes' Anti-Malware. The only problem being that it does not even show up, no matter how long I waited.

I've tried uninstalling and reinstalling it, but the set-up doesn't even start.

So.... what is happening, and what should I do?

Link to post
Share on other sites

Greetings and Welcome :) .

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:

If you aren't able to use those instructions or there are other issues then please follow the instructions here:

I'm infected - What do I do now?

And post your logs in a new topic here:

Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal/scanning tools exept those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing. :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.