Jump to content

multiple dllhost.exe - Trojan.Powelick & Trojan.AdClick

gkmill84

By gkmill84
in Resolved Malware Removal Logs

 Share

Recommended Posts

gkmill84

gkmill84

Posted
Posted

So I've seen many people having this exact same problem with multiple instances of dllhost.exe. Norton picked up and blocked a Trojan.Powelicks and Trojan.AdClick(er). I've run a full scan using Norton, windows defender and windows safety scanner along with a few other programs and they've all picked up nothing.

Link to post
Share on other sites
deeprybka

deeprybka

Posted
Posted

Hi & :welcome:
My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

  • My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

  • If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
  • Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
  • If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

frst.pngfrstfix.png

Press thew7.png + R on your keyboard at the same time. Type notepad and click OK.

  • Copy the entire content of the codebox below and paste into the notepad document:
    CloseProcesses:BHO: No Name -> {434D472D-5637-006A-76A7-7A786E7484D7} ->  No FileBHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} ->  No FileFF Plugin: @microsoft.com/GENUINE -> disabled No FileFF Plugin-x32: @microsoft.com/GENUINE -> disabled No FileHKU\S-1-5-21-13405141-2489864121-3029026373-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!HKLM-x32\...\Run: [] => [X]EmptyTemp:
  • Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

After the Reboot:

Step 2

Please uninstall some programs:

  • Windows 7w7.png: Click on the Start Menu button, open Control Panel and click Uninstall a program.
  • Search and select the following programs one by one and click on Uninstall:

    Extended Update

 

Step 3

Please download mbam.pngMalwarebytes Anti-Malware and save it to your desktop.

  • Please open Malwarebytes Anti-Malware.
  • Please update the database by clicking on the "Update Now" button.
  • Following the update and click "Settings" and go to "Detection and Protection"
  • Make sure "Scan for Rootkits" is checked.
  • Click on Dashboard, then click on Scan Now to start the scan.
    (If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine". Click the button: Apply All Actions.)
  • A window with an option to view the detailed log will appear. Click on "View Detailed Log".
  • After viewing the results, please click on the "Copy to Clipboard" button and then OK.
  • Return to our forum. Paste your log into your next reply.

Step 4

Please download adwcleaner.png AdwCleaner (by Xplode) and save it to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select "Run As Administrator"
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
    Copy and paste the contents of that logfile in your next reply.

Step 5

frst.pngfrstscan.png

Start FRST with administator privileges.

  • Make sure the following option is checked: addition.png
  • Press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
    Please copy and paste these logs in your next reply.
Link to post
Share on other sites
deeprybka

deeprybka

Posted
Posted

Please abort FRST, reboot your PC. Afterwards rerun a scan with FRST.

frst.pngfrstscan.png

Start FRST with administator privileges.

  • Press the Scan button.
  • When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.

    Please copy and paste the log in your next reply.

Link to post
Share on other sites
deeprybka

deeprybka

Posted
Posted

OK,

 

Step 1

frst.pngfrstfix.png

Press thew7.png + R on your keyboard at the same time. Type notepad and click OK.

  • Copy the entire content of the codebox below and paste into the notepad document:

    CloseProcesses:CHR HomePage: Default -> hxxp://astromenda.com/?f=1&a=ast_dnCHR StartupUrls: Default -> "hxxp://astromenda.com/?f=7&a=ast_CHR DefaultSearchKeyword: Default -> astromenda.comCHR DefaultSearchURL: Default -> http://astromenda.com/results.php?f=4&FF DefaultSearchEngine: AstromendaFF SelectedSearchEngine: Astromenda
  • Click File, Save As and type fixlist.txt as the File Name.
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please post it to your reply.

 

Let's do a final check up:

Step 2

Please download the eset.pngESET Online Scanner and save it to your Desktop.

  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start esetsmartinstaller_enu.exe with administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.

    Note: This scan might take a long time! Please be patient.

  • When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
  • Now click on Finish
  • A log file is created at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

    Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

lesestoff.png

Can you please tell me which problems still persist now?

Link to post
Share on other sites
deeprybka

deeprybka

Posted
Posted

That's it! abklatsch.gif
Your logs look clean to me at the moment. thumbup2.gif
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody.
If you want to support me fighting against malware or buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif
Thank you!


Clean Upcleanupm.PNG

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download delfix.pngDelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:

 

 

Java™ 7 Update 21

 

Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.

Link to post
Share on other sites
gkmill84

gkmill84

Posted
  • Author
Posted

I completed all that and everything cleaned up perfectly. The only problem I am having now is trying to uninstall/update java. Whenever I try to uninstall it, it comes up with programs that are currently using java and says I need to close them so that it can continue and uninstall. When I click the option "close programs and continue" it closes some of them but all of them do not close, which is mostly Norton. I can continue to click "continue and close programs" and It just keeps popping up that programs need to be closed.

Link to post
Share on other sites
deeprybka

deeprybka

Posted
Posted

You can try this:

  • Please download and install revouninstaller.pngRevo Uninstaller Free

    note: there is no need to click anything on that page, the download will start automatically

  • Double click Revo Uninstaller to run it
  • From the list of programs double click on the listed program(s), or anything similar, to remove it:

    Java 7 Update 21
  • When prompted if you want to uninstall click Yes
  • Be sure the Moderate option is selected then click Next
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next
  • Check the items in bold only on the list then click Delete

    note: you may have to expand some folders by clicking the "+" mark

  • When prompted click on Yes and then on Next
  • Put a check on any folders that are found and select Delete
  • When prompted select Yes then Next
  • Once done click Finish
Link to post
Share on other sites
gkmill84

gkmill84

Posted
  • Author
Posted

unfortunately it still gives the same message and says programs are using java and need to be closed. Norton(nis.exe) is still coming up as the last one to need to be closed but will not close. When I check in the task manager it isn't even a process that is currently running. If I check under the Services tab in task manager it is showing up as running and if I try to stop the service it says that access is denied

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.