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Right-click scan of individual file(s)


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I am sorry but I don't know the reason WHY. Hopefully, an MBAM Moderator will be able to answer that question. I am sorry those steps don't work for you. They did work on my system. You definitely need more advanced help.

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Hello and welcome:
 

I have new version but when I try to scan a single file from the right-click shell it just goes to the Malwarebytes main window.

 
That behavior had been seen with some earlier builds, on some systems, especially when upgrading on top of a previous version.

(@rwharold: it's unrelated to having "explorer context menu entry" scanning disabled or enabled.)

If rebooting your system doesn't resolve your issue:

  • Please carefully follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

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