Jump to content

Recommended Posts

I am still having issues enabling Malicious website protection. If I set it to enable it foes right back to disable.

 

I did everything suggested in the Oct 14, 2014 thread on the topic and in addition did a clean reinstall (ran MBAM-Clean, downloaded latest software, reinstalled and reactivated my license, tried thread solution again)

 

What else should I try?

Link to post
Share on other sites

Hello rinsmars and :welcome:

  • Please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 1, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
Reference: Malwarebytes Anti-Malware Users Guide - Application Logs

Also, please attach the appropriate Daily Protection Log, exported to a text (.txt) file, showing the issue's errors.

Thank You. :)

Link to post
Share on other sites

Hello, @topmoxie:
 

There is a problem with malicious web protection it will not stay enabled, please help

 
It looks as if you have also replied to another user's post about the same problem here:https://forums.malwarebytes.org/index.php?/topic/159387-malwarebytes-wont-run-please-help/?findpost=896738 ?
 
Each computer is unique.
Problems that sound "the same" most often are not.
As such, the solution most often needs to be individualized.
And helping multiple users in one thread can create confusion
 
So, I would suggest that you first please carefully follow the steps in this pinned topic: MBAM Clean Removal Process 2x.
If that does not resolve your issues, please start a NEW, SEPARATE forum topic using this clickable cjfj.png button.
The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running.

Thanks for your patience and understanding,

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.