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MalwareBytes Free hangs on heuristic scan

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It sounds like it should be much better now.  I just suggest a new scan run like this.


Please do a Threat & Rootkit Scan:
Start the Anti-Malware program.

Click the Settings icon ( on the top bar) > then click **Detection and Protection** subtab, Detection Options, tick the box 'Scan for rootkits'.
Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
A Threat Scan will begin.

With _some infections_, you may see this message box.
'Could not load DDA driver'
Click 'Yes' to this message, to allow the driver to load after a restart.

Allow the computer to restart. Continue with the rest of these instructions.
When the scan is complete, click Apply Actions.
Wait for the prompt to restart the computer to appear, then click on Yes.

After the scan has completed, Click on the **History tab** > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click **'Copy to Clipboard'**
Paste the contents of the clipboard into your reply.
then in the body of  reply box, do a Paste by pressing CTRL+V keys on the keyboard.

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Malwarebytes Anti-Malware



Scan Date: 10/19/2014

Scan Time: 2:37:43 AM


Administrator: Yes



Malware Database: v2014.10.19.03

Rootkit Database: v2014.10.17.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled


OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: RangerGord


Scan Type: Threat Scan

Result: Completed

Objects Scanned: 332754

Time Elapsed: 7 min, 42 sec


Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled


Processes: 0

(No malicious items detected)


Modules: 0

(No malicious items detected)


Registry Keys: 0

(No malicious items detected)


Registry Values: 0

(No malicious items detected)


Registry Data: 0

(No malicious items detected)


Folders: 0

(No malicious items detected)


Files: 0

(No malicious items detected)


Physical Sectors: 0

(No malicious items detected)




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Very good.  The original issue is all gone.

I would suggest you get the Premium license so that you have the benefits of real-time protection.

The Malicious website protection is one of those and is good to have these days.


Other safety suggestions:

Suggestions that you should follow:
Get and put in place our  Anti-Exploit

Have a hardware router between the incoming internet-modem and your computer.

Use a Standard user account rather than an administrator-rights account when "surfing" the web.
See more info on Corrine's SecurityGarden Blog http://securitygarden.blogspot.com/p/blog-page_7.html

 Configure your Antivirus software to check for updates daily, at a time in which you are sure the computer will be on.

Check in at http://windowsupdate.microsoft.com]Windows Update and install any Important Updates offered.

Make certain that Automatic Updates is enabled.
How to configure and use Automatic Updates in Windows

Pay close attention when installing 3rd-party programs. It is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you cancel the install and not use the free software.

Check on other update issues as well, by getting, installing and using Secunia Personal Software Inspector (PSI) on a monthly basis.
See How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Download, install, and keep updated Spyware Blaster (free): http://www.brightfort.com/spywareblaster.html
(all Protections should be enabled at all times)
Tutorial for Spywareblaster: Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware

I'd recommend that you get and use MVP Mike Burgess' custom hosts file http://mvps.org/winhelp2002/hosts.htm
See the FAQ page http://mvps.org/winhelp2002/hostsfaq.htm
That would help to keep your browser away from known spyware/malware sites.
Get notified when the MVPS HOSTS file is updated

 Make regular backups of your system to removable media: DVD, USB external hard drive, etc.
Having a total image backup of your system stored on DVD/CD is highly important.
Get and make use of imaging-backup utilities and save them to offline media. That way you have something to fall back to if a disaster hits.
Consider using Web of Trust    WOT add-on for your browser(s)

Take extreme care if you share USB-flash/thumb drives from other people {even from friends, roommates, relatives}
Don't plug in an unknown flash/thumb drive into your PC.
IF you must do so, hold down the SHIFT-key when you insert the drive.
Scan any file with your Antivirus prior to opening or using.


I wish you well.   As we are finished, I will be closing this thread.    :)

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