How do I stop these popup messages from Malwarebytes Premium

[jonbam]

Hi

 

How do I stop these popup messages from Malwarebytes Premium?

 

I keep getting a message, saying protection is disabled.

 

I have tried disabling the protection settings. But this message keeps popping up.

 

See the pics below:

 

thanks

 

Jonathan

 

 

 

 

 

 

 

[jonbam]

Just to let you all know: notifications are disabled!

 

[1PW]

Hello jonbam:

 

Let's start by having you single left-click the "Restore Default Settings" in the Settings pages of the MBAM2 GUI. If that does not return all to normal, please follow the steps below.

• Please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
• The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
• NOTE: There is an FAQ section with valuable information located in Common Questions, Issues, and their Solutions.

Please let us know the status of your issue in a reply to this thread.

Thank You.

[jonbam]

Hi

 

I clicked on the Restore Default Settings link today.

 

The problem appears once or twice a day. I'll report back tomorrow and inform you if the problem has been sorted.

 

thanks

 

Jonathan

[1PW]

Hello jonbam:

 

If the issue re-occurs, please attempt to capture the much needed troubleshooting data by starting at step #1 in my post #3.

 

Thank you.

[jonbam]

Hi

 

The following message from malwarebytes has reappeared:

 

I clicked on the fix button this time.

 

I wanted to keep the protection disabled.

 

[jonbam]

On checking the detection & protection settings malwarebytes realtime protection is still disabled.

 

I am sure I clicked on the fix now button. I will report back tomorrow now.

 

 

[AdvancedSetup]

Please do as requested in post #3

https://forums.malwarebytes.org/index.php?/topic/159068-how-do-i-stop-these-popup-messages-from-malwarebytes-premium/#entry891901

Thank you

[jonbam]

Hi

 

I have attached the files you requested.

 

thanks

 

Jonathan

CheckResults.txt

FRST.txt

Addition.txt

[jonbam]

Hi

 

Just to let you know, I have turned on: the realtime & malicious website protection.

 

To stop getting a notification message: saying protection is disabled!

Let me know if you want me to rescan any of the tools?

 

Let me know if you have a solution, that allows me to disable: realtime & malicious website protection - And stop the notification message: "protection is disabled"

 

 

[jonbam]

Hi

 

Every time I start anti malwarebytes this screen appears:

 

Message: Your system is not fully protected:

 

[Firefox]

Let's try this first....

Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x

Choose all default settings and see if all works before you go and make any changes to the settings

Thank You,

Firefox

[jonbam]

Hi

 

I have setup the following options in the advanced settings:  I think this has sorted the problem?

 

[Firefox]

Great, glad you figured it out...