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Can't update Malwarebytes, also can't download Mbam-clean.exe


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Hi everyone, about a week ago malwarebytes can't update "unable toaccess update server", I'm trying to do a clean uninstall but for some weird reason I'm not able to download Mbam-clean.exe from here, please help me, is there any mbam-clean.exe mirror hosted somewhere else.

 

Thanks

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Hello PV86 and :welcome:

 

Would you be interested in sending us these 3 Diagnostic Logs instead? Perhaps we can help with the original issue.

 

Lest you get yourself boxed into a corner, are you presently able to download the current release MBAM v2.0.3.1025 installer file only from: http://www.malwarebytes.org/mwb-download/?

 

If you have successfully download the installer, then what URL are you requesting mbam-clean from?

Thank you.

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Thanks for replying, I downloaded mbam-setup-consumer-2.0.3.1025 from another thread here, I can't remember exactly which one but it was hosted in another server, please let me know if there's a mirror for mbam-clean.exe to see if a clean uninstall will help me to fix this problem. Thanks

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Hello PV86:

 

Have you tried mbam_clean   xxxx link removed xxxx

 

 

Post updated [02/12/2021 - AdvancedSetup]

The following MBST tool should be used to perform a clean removal and reinstall

https://support.malwarebytes.com/hc/en-us/articles/360039023473-Uninstall-and-reinstall-using-the-Malwarebytes-Support-Tool

 

Edited by AdvancedSetup
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Hello PV86:

Your computer is probably infected and malware removal actions are not permitted in this sub-forum.

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also Copy and Paste (not attach) both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic.

Thank you. :)

Edited by AdvancedSetup
corrected font issue
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