Extremely slow boot in Win 7 (Home) 64 bit due to MBAM

[kstatinet]

Hi,

 

Need your help in understanding why MBAM is taking is taking over 2 minutes during boot of my desktop (Win 7 Home, 64 bit, i7-2600 CPU @3.4 GHz) 8gig memory). Every other services takes between 1 to 5 seconds with the exception of Bitfdender 30 seconds (another slowdown prog), but not like MBAM over 2 minutes. Got reply from Maurice (MBAM rep) that it is apparently considered 'normal'.

 

His reply: "Boot time for Windows involves a whole lot more than just the Anti-Malware program.

So not much can be done since all the rest are not our program."

 

So, please see attached logs as would be probably needed to try to identify what's going on. I would assume that's slow boot is not only MBAM problem, but still it shows up as taking most of the boot time.

 

Best Regards,

Boris 

FRST_17-10-2014_11-46-52.txt

Addition_17-10-2014_11-46-50.txt

CheckResults.txt

[kstatinet]

sorry, i did not intend to sound more dramatic w/'is taking' twice 

[1PW]

Hello kstatinet and

The logs indicate the computer is probably infected and malware removal actions are not permitted in this sub-forum.

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also Copy and Paste (not attach) both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic.

Thank you.

[kstatinet]

1PW,

 

1. Could you please elaborate on your statement that my computer 'is probably infected', otherwise it looks more like an automatic reply frm support center?

 

2. When posting I followed instructions in https://forums.malwarebytes.org/index.php?/topic/146024-diagnostic-logs/ where it specifically says ATTACH and not copy and past logs for FRST & Addition. And so I don't understand how would copying and pasting long files here help you or others to troubleshoot this issue. You are not able to open attachments? Or you think that these txt files might be infected? Again please elaborate. 

[Maurice Naggar]

This will be resumed on the Helpdesk.  I will review the logs you sent here and will reply to you thru the Helpdesk.