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Removal instructions for Wajam

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What is Wajam?

 

The Malwarebytes research team has determined that Wajam is adware. These adware applications display advertisements not originating from the sites you are browsing.

 

How do I know if my computer is affected by Wajam?

 

You may see this entry in your list of installed programs:

 

warning4.png

and this warning during install:

warning1.png

Not shown when bundled

 

How did Wajam get on my computer?

 

Adware applications use different methods for distributing themselves. This particular one was downloadd from their site.

 

How do I remove Wajam?

 

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program. It is advisable however to use the generic uninstaller (see screenshot above).

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Wajam?
  • No, Malwarebytes' Anti-Malware removes Wajam completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

 

We hope our application and this guide have helped you eradicate this hijacker.  

 

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Wajam adware.  It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

 

protection1.png

Technical details for experts

 

You will see these signs in a HijackThis log:

O23 - Service: Wajam Internet Enhancer Service - Wajam Internet Technologies Inc. - C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancerService.exe
 

 

Alterations made by the installer:

File system details  ---------------------------------------------    Adds the folder C:\aa4c70e4414a600b5b01ed       Adds the file $shtdwn$.req"="10/17/2014 2:36 PM, 0 bytes, HA       Adds the file 1.185.3248.0_to_1.185.3489.0_mpasdlta.vdm._p"="10/16/2014 5:31 PM, 317815 bytes, A       Adds the file mpasdlta.vdm"="10/17/2014 2:36 PM, 979192 bytes, A       Adds the file MpMiniSigStub.exe"="9/15/2014 9:06 AM, 28320 bytes, A    Adds the folder C:\Program Files\Wajam       Adds the file uninstall.exe"="9/24/2014 4:03 PM, 754564 bytes, A    Adds the folder C:\Program Files\Wajam\Logos    Adds the folder C:\Program Files\Wajam\Wajam Internet Enhancer       Adds the file FiddlerCore.dll"="3/12/2014 3:50 PM, 370176 bytes, A       Adds the file HtmlAgilityPack.dll"="3/12/2014 3:50 PM, 134144 bytes, A       Adds the file makecert.exe"="3/12/2014 3:50 PM, 55632 bytes, A       Adds the file Newtonsoft.Json.dll"="3/12/2014 3:50 PM, 436224 bytes, A       Adds the file WajamHttpServer.exe"="9/24/2014 4:03 PM, 47616 bytes, A       Adds the file WajamInternetEnhancer.exe"="9/24/2014 4:03 PM, 84480 bytes, A       Adds the file WajamInternetEnhancerService.exe"="9/24/2014 4:03 PM, 305152 bytes, A       Adds the file wie"="10/17/2014 2:35 PM, 87 bytes, A    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam       Adds the file Settings.lnk"="10/17/2014 2:35 PM, 1166 bytes, A       Adds the file SignIn with Facebook.lnk"="10/17/2014 2:35 PM, 1176 bytes, A       Adds the file SignIn with Twitter.lnk"="10/17/2014 2:35 PM, 1168 bytes, A       Adds the file Wajam Website.lnk"="10/17/2014 2:35 PM, 1138 bytes, A    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Uninstall Wajam       Adds the file uninstall.lnk"="10/17/2014 2:35 PM, 1851 bytes, ARegistry details  ------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam]       "DisplayIcon"="REG_SZ", "C:\Program Files\Wajam\Logos\wajam.ico"       "DisplayName"="REG_SZ", "Wajam"       "DisplayVersion"="REG_SZ", "2.16 (i2.5)"       "Publisher"="REG_SZ", "Wajam"       "UninstallString"="REG_SZ", "C:\Program Files\Wajam\uninstall.exe"       "URLInfoAbout"="REG_SZ", "http://www.wajam.com"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wajam]       "pxyupd"="REG_SZ", "1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wajam\Wajam Internet Enhancer]       "aid"="REG_SZ", "3672"       "aid2"="REG_SZ", "none"       "bih"="REG_SZ", "http://www.wajam.com/proxy/logging"       "install_timestamp"="REG_SZ", "1413549267"       "install_timestamp2"="REG_SZ", ""       "mid"="REG_SZ", "c5b0ec3b7e65e886fe8626c9109861b2"       "uid"="REG_SZ", "5ABDF33087498F3919226AD7EE86F367"       "update_url"="REG_SZ", "http://www.wajam.com/addon/mapping"       "ver"="REG_SZ", "2.16"    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wajam Internet Enhancer Service]       "DisplayName"="REG_SZ", "Wajam Internet Enhancer Service"       "ErrorControl"="REG_DWORD", 1       "ImagePath"="REG_EXPAND_SZ, "C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancerService.exe"       "ObjectName"="REG_SZ", "LocalSystem"       "Start"="REG_DWORD", 2       "Type"="REG_DWORD", 16    [HKEY_CURRENT_USER\Software\Wajam]       "affiliate_id"="REG_SZ", "3672"       "unique_id"="REG_SZ", "5ABDF33087498F3919226AD7EE86F367"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 10/17/2014Scan Time: 2:39:28 PMLogfile: mbamWajam.txtAdministrator: YesVersion: 2.00.3.1025Malware Database: v2014.10.17.04Rootkit Database: v2014.10.15.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 270226Time Elapsed: 3 min, 41 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 2PUP.Optional.Wajam, C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancerService.exe, 3120, Delete-on-Reboot, [17b170a5d7a56ec82c2b714132cf29d7]PUP.Optional.Wajam, C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancer.exe, 1616, Delete-on-Reboot, [bc0ce3323349e84e0b4c8f238c7510f0]Modules: 2PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\FiddlerCore.dll, Delete-on-Reboot, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\Newtonsoft.Json.dll, Delete-on-Reboot, [507867ae3745092d244f8863a0623ec2], Registry Keys: 4PUP.Optional.Wajam, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\Wajam Internet Enhancer Service, Quarantined, [17b170a5d7a56ec82c2b714132cf29d7], PUP.Optional.Wajam.A, HKLM\SOFTWARE\Wajam, Quarantined, [19af75a094e893a3a5073b46ac58b14f], PUP.Optional.Wajam.A, HKCU\SOFTWARE\WAJAM, Quarantined, [b90f6baa80fc45f1aedec7a3d034a957], PUP.Optional.Wajam.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Wajam, Quarantined, [507867ae3745092d244f8863a0623ec2], Registry Values: 1PUP.Optional.Wajam.A, HKCU\SOFTWARE\WAJAM|affiliate_id, 3672, Quarantined, [b90f6baa80fc45f1aedec7a3d034a957]Registry Data: 0(No malicious items detected)Folders: 7PUP.Optional.Wajam.A, C:\Program Files\Wajam, Delete-on-Reboot, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer, Delete-on-Reboot, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Uninstall Wajam, Quarantined, [71578e878af2c4720b03c924ec1649b7], Files: 71PUP.Optional.Wajam, C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancerService.exe, Delete-on-Reboot, [17b170a5d7a56ec82c2b714132cf29d7], PUP.Optional.Wajam, C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancer.exe, Delete-on-Reboot, [bc0ce3323349e84e0b4c8f238c7510f0], PUP.Optional.Wajam, C:\Users\{username}\Desktop\wajam_setup.exe, Quarantined, [a91fbe57ceae58de95c2852d1ce5f20e], PUP.Optional.Wajam.A, C:\Program Files\Wajam\uninstall.exe, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\amazon.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\argos.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\ask.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\bestbuy.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\ebay.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\etsy.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\facebook.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\favicon.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\google.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\homedepot.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\ikea.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\imdb.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\lowes.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\mercado.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\mysearchweb.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\myshopping.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\searchresult.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\sears.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\setting.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\settings.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\shopping.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\target.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\tesco.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\tripadvisor.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\twitter.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\wajam.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\walmart.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\wiki.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\yahoo.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Logos\zalando.ico, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\00e082dbb3e01101f684b99df40ec12f, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\2845734c09907de22309ed6090c7c5b9, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\662a329b0a46461d0198243d228ceda7, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\a12534f1688fe7d400f8d5ec8c062411, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\FiddlerCore.dll, Delete-on-Reboot, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\HtmlAgilityPack.dll, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\makecert.exe, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\Newtonsoft.Json.dll, Delete-on-Reboot, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\WajamHttpServer.exe, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\wie, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\Program Files\Wajam\Wajam Internet Enhancer\WJManifest, Quarantined, [507867ae3745092d244f8863a0623ec2], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Settings.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\SignIn with Facebook.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\SignIn with Twitter.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Wajam Website.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\Ask.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\Google.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\IMDb.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\Shopping.com.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\TripAdvisor.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\Wikipedia.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Search\Yahoo!.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Amazon.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Argos.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Ebay.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Etsy.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\HomeDepot.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Ikea.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Lowe's.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Mercadolivre.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\MyShopping.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Sears.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Target.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Tesco.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Walmart.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Explore Social Shopping\Zalando.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], PUP.Optional.Wajam.A, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wajam\Uninstall Wajam\uninstall.lnk, Quarantined, [71578e878af2c4720b03c924ec1649b7], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.

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