tacn Posted October 17, 2014 ID:891249 Share Posted October 17, 2014 I have Malwarebytes Anti-Malware Pro running on a 64 bit PC running windows 7. I received a notice that my database was out dated and I needed to update it. I clicked on the button that should have started the update now but it failed repeatedly without explanation. I clicked on the Malwarebytes Icon on my PC screen and the dashboard came up. It said that my data base was outdated and I selected FIX NOW. In the database version window it said, "Unable to access update server." I rebooted my Hewsnet HN9000 satellite modem and my D-link router, and my PC. I then tried to update my database but with the same result. My subscription date is 5/12/14. Why can I not update my databases? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 17, 2014 Root Admin ID:891267 Share Posted October 17, 2014 Hello and Please uninstall your current version of MBAM and reinstall the latest version. MBAM Clean Removal Process 2xIf that does not correct the issue then please read the following and post back the requested logs. - Diagnostic LogsNOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their SolutionsThank You Link to post Share on other sites More sharing options...
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