sdk database load defaults failed with code 1812

[Edwin08]

Since a  few weeks I am getting this error:

 

 

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Malwarebytes Anti-Malware

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SDKDatabaseLoadDefaults failed with code: 1812

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OK   

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I've noticed that it keeps downloading the database because it thinks there is no database installed. It downloads the database without errors, but continues report a scan error "SDKDatabaseLoadDefaults failed". Plus the website protection is disabled.

 

I've uninstalled\re-installed, Rebooted, and tried various other trouble shooting efforts, but have yet to find a solution. 

 

Please help

 

Attached Files

 

dds.txt

attach.txt

CheckResults.txt

FRST.txt

[1PW]

Hello Edwin08 and

Your CheckResults.txt report must have been taken after you had uninstalled MBAM as the usual report is devoid of valuable system/MBAM details.

• Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
• Please note: Instead of reinstalling v2.0.2.1012, please try Malwarebytes Anti-Malware 2.0.3.1025 RC1
• Please let us know the status of your issue in a reply to this thread.

Thank You.

[Edwin08]

Hello Spam Hunters,

 

I follow your instructions but MBAM is stil not working and I'am getting the same error

CheckResults_141011-01.txt

CheckResults_141011-02.txt

[1PW]

Hello Edwin08:
 
In looking over your diagnostic logs please do the following:

• Please check, and correct if necessary, the computer/system date, time zone and local time for accuracy.
• The last CheckResults.txt file was truncated and the second report from FRST (Addition.txt) was missing. Please delete C:\FRST, and FRST.exe, FRST.txt, and if present, Addition.txt from your desktop.
• Please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
• The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply to this sub-forum thread.

Thank you for your patience and understanding.

[Edwin08]

Hello,

 

I Checked the computer/system date, time zone and local time for accuracy and post the 3 files.

 

 

CheckResults.txt

FRST.txt

Addition.txt

[1PW]

Hello Edwin08:

Let's begin at step 1 by running a fresh mbam-clean-2.1.1.1001.exe twice during the Clean Removal Process, and then continue on to the fresh install of MBAM2. Please download & save fresh executables only from Malwarebytes' servers, and to C:\Users\Administrator\Desktop where I want you to single right-click these apps and Run as administrator.

If the issue repeats, please resume at step 2 running FRST.exe & mbam-check-2.1.1.1001.exe as above:

• Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.

  If possible, attempt to open the GUI, update the database, and run a Threat Scan.

• If that does not correct the issue, then please read the following and individually attach the 3 requested new/fresh logs in a reply to this thread: Diagnostic Logs.
• The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt.
• Also, please attach the appropriate Daily Protection Log, exported to a text (.txt) file (not XML), showing the issue's errors.

  Reference: Malwarebytes Anti-Malware Users Guide - Application Logs

  Please do not Copy & Paste, compress or upload any files to a 3rd party public file server in your reply.

Please let us know the status of your issue in a reply to this sub-forum thread.

Thank You.

[Edwin08]

I'll did also all your instructions now in safe mode but It's still not working.

 

 

FRST.txt

Addition.txt

CheckResults.txt