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Need help removing difficult malware/rootkits

karma1232
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karma1232

karma1232

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I'm having trouble removing some of this malware. Specifically I tried running malwarebyte anti-malware which froze up during heuristic analysis. (Ran Rkill  first) After which i downloaded malwarebytes anti-rootkit but it also froze during scanning registry and directory items. Here is the frst.log from farbar recovery and the addition log.

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-10-2014 01
Ran by GTPstarter (administrator) on BIGTV on 07-10-2014 20:31:41
Running from C:\Users\Randy\Desktop\Malware Cleanup Tools
Loaded Profiles: GTPstarter &  (Available profiles: GTPstarter & mamao_000)
Platform: Windows 8 (X64) OS Language: English (United States)
Internet Explorer Version 10
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(AMD) C:\Windows\System32\atieclxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Microsoft Corporation) C:\Windows\SysWOW64\netsh.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.17074_none_6233bc1f5106b696\TiWorker.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [sysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1664000 2012-08-20] (IDT, Inc.)
HKLM-x32\...\Run: [startCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642728 2012-10-18] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [93296 2012-07-13] (CyberLink Corp.)
HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [581024 2012-09-07] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [CarboniteSetupLite] => C:\Program Files (x86)\Carbonite\CarbonitePreinstaller.exe [318096 2009-08-04] (Carbonite, Inc.)
HKLM-x32\...\Run: [MaxMenuMgr] => C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe [185640 2009-09-25] (Seagate LLC)
HKLM-x32\...\Run: [Avira Systray] => C:\Program Files (x86)\Avira\My Avira\Avira.OE.Systray.exe [164656 2014-08-27] (Avira Operations GmbH & Co. KG)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-09-26] (Hewlett-Packard)
HKU\S-1-5-21-1362423610-4129814088-938857131-1002\...\Run: [Google Update] => C:\Users\Randy\AppData\Local\Google\Update\GoogleUpdate.exe [116648 2014-03-30] (Google Inc.)
HKU\S-1-5-21-1362423610-4129814088-938857131-1002-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [Google Update] => C:\Users\Randy\AppData\Local\Google\Update\GoogleUpdate.exe [116648 2014-03-30] (Google Inc.)
Startup: C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Seagate SN_2GE4T6M5 Product Registration.lnk
ShortcutTarget: Seagate SN_2GE4T6M5 Product Registration.lnk ->  (No File)
Startup: C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Seagate SN_2GE4T6M5 Product Registration.lnk
ShortcutTarget: Seagate SN_2GE4T6M5 Product Registration.lnk ->  (No File)
ShellIconOverlayIdentifiers: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
BHO: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
FireFox:
========
FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3503.0728 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin HKCU: @tools.google.com/Google Update;version=3 -> C:\Users\Randy\AppData\Local\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKCU: @tools.google.com/Google Update;version=9 -> C:\Users\Randy\AppData\Local\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
 
Chrome: 
=======
CHR Profile: C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-05]
CHR Extension: (Google Docs) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-05]
CHR Extension: (Google Drive) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-10-05]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-05]
CHR Extension: (YouTube) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-05]
CHR Extension: (Adblock Plus) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2014-10-05]
CHR Extension: (Google Search) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-05]
CHR Extension: (Google Sheets) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-05]
CHR Extension: (FlashBlock) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhjkjmkpinhpoiabjplobcaignabnl [2014-10-05]
CHR Extension: (Google Wallet) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-10-05]
CHR Extension: (Gmail) - C:\Users\Randy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-05]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2012-10-18] (Advanced Micro Devices, Inc.) [File not signed]
S2 Avira.OE.ServiceHost; C:\Program Files (x86)\Avira\My Avira\Avira.OE.ServiceHost.exe [160048 2014-08-27] (Avira Operations GmbH & Co. KG)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2451456 2012-07-13] (Realsil Microelectronics Inc.) [File not signed]
S3 KeyIso; C:\Windows\SysWOW64\keyiso.dll [43520 2012-07-25] (Microsoft Corporation)
S3 Netlogon; C:\Windows\SysWOW64\netlogon.dll [634368 2012-07-25] (Microsoft Corporation)
S3 StorSvc; C:\Windows\SysWOW64\storsvc.dll [18432 2012-07-25] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16056 2014-03-29] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdW86.sys [91648 2012-08-22] (Advanced Micro Devices)
S3 mbamchameleon; C:\Windows\system32\drivers\mbamchameleon.sys [91352 2014-05-12] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-10-07] (Malwarebytes Corporation)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [272016 2012-07-17] (Realtek Semiconductor Corp.)
S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [41272 2012-08-24] (Synaptics Incorporated)
S3 SmbDrvI; C:\Windows\System32\drivers\Smb_driver_Intel.sys [43832 2012-08-24] (Synaptics Incorporated)
S3 SWDUMon; C:\Windows\system32\DRIVERS\SWDUMon.sys [16152 2014-10-05] ()
U3 TrueSight; C:\Windows\System32\Drivers\TrueSight.sys [37624 2014-10-05] ()
R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2012-08-31] (Hewlett-Packard Development Company, L.P.)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-10-07 20:31 - 2014-10-07 20:31 - 00000000 ____D () C:\FRST
2014-10-07 19:38 - 2014-10-07 20:29 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-10-05 20:02 - 2014-10-05 20:02 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-10-05 19:46 - 2014-10-05 19:46 - 00000712 _____ () C:\Users\Randy\Desktop\JRT.txt
2014-10-05 19:40 - 2014-10-05 19:40 - 00319912 _____ (Oracle Corporation) C:\Windows\system32\javaws.exe
2014-10-05 19:40 - 2014-10-05 19:40 - 00189352 _____ (Oracle Corporation) C:\Windows\system32\javaw.exe
2014-10-05 19:40 - 2014-10-05 19:40 - 00189352 _____ (Oracle Corporation) C:\Windows\system32\java.exe
2014-10-05 19:40 - 2014-10-05 19:40 - 00111016 _____ (Oracle Corporation) C:\Windows\system32\WindowsAccessBridge-64.dll
2014-10-05 19:40 - 2014-10-05 19:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-10-05 19:40 - 2014-10-05 19:40 - 00000000 ____D () C:\Program Files\Java
2014-10-05 19:39 - 2014-10-05 19:39 - 00002255 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-05 19:39 - 2014-10-05 19:39 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2014-10-05 19:38 - 2014-10-05 19:38 - 00003188 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForGTPstarter
2014-10-05 19:38 - 2014-10-05 19:38 - 00000364 _____ () C:\Windows\Tasks\HPCeeScheduleForGTPstarter.job
2014-10-05 19:35 - 2014-10-07 19:40 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-05 19:35 - 2014-10-07 19:40 - 00000914 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-05 19:29 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll
2014-10-05 18:21 - 2014-10-05 19:41 - 00000000 ____D () C:\Users\Randy\Desktop\RemoveJava
2014-10-05 17:08 - 2014-10-05 17:10 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Randy\Downloads\mbam-setup-2.0.2.1012 (1).exe
2014-10-05 15:40 - 2014-10-05 19:31 - 00000000 ____D () C:\AdwCleaner
2014-10-05 14:28 - 2014-10-05 14:28 - 00000869 _____ () C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\rkill64.lnk
2014-10-05 13:41 - 2014-10-05 13:41 - 00000000 ____D () C:\Windows\ERUNT
2014-10-05 13:40 - 2014-10-05 05:16 - 01704938 _____ (Thisisu) C:\Users\Randy\Desktop\JRT_NEW.exe
2014-10-05 11:46 - 2014-10-05 12:56 - 00000000 ____D () C:\Users\Randy\Desktop\rkill
2014-10-05 11:26 - 2014-10-05 11:26 - 00000000 ____D () C:\Users\Randy\AppData\Local\CrashDumps
2014-10-05 11:08 - 2014-10-07 19:40 - 00000000 ____D () C:\Users\Randy\Desktop\mbar
2014-10-05 10:58 - 2014-10-05 18:10 - 00037624 _____ () C:\Windows\system32\Drivers\TrueSight.sys
2014-10-05 10:58 - 2014-10-05 10:58 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-10-05 10:54 - 2014-10-05 10:54 - 00000000 ____D () C:\Windows\ERDNT
2014-10-05 10:53 - 2014-10-05 10:53 - 00000924 _____ () C:\Users\Randy\Desktop\NTREGOPT.lnk
2014-10-05 10:53 - 2014-10-05 10:53 - 00000924 _____ () C:\Users\mamao_000\Desktop\NTREGOPT.lnk
2014-10-05 10:53 - 2014-10-05 10:53 - 00000905 _____ () C:\Users\Randy\Desktop\ERUNT.lnk
2014-10-05 10:53 - 2014-10-05 10:53 - 00000905 _____ () C:\Users\mamao_000\Desktop\ERUNT.lnk
2014-10-05 10:53 - 2014-10-05 10:53 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ERUNT
2014-10-05 10:53 - 2014-10-05 10:53 - 00000000 ____D () C:\Program Files (x86)\ERUNT
2014-10-05 10:50 - 2014-10-05 19:42 - 00001612 _____ () C:\Users\Randy\Desktop\Rkill.txt
2014-10-05 10:48 - 2014-10-07 20:31 - 00000000 ____D () C:\Users\Randy\Desktop\Malware Cleanup Tools
2014-10-04 12:41 - 2014-10-04 12:41 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group
2014-09-16 20:03 - 2014-09-16 20:03 - 14066150 _____ () C:\Users\mamao_000\Downloads\DSCN1044 (1).MOV
2014-09-16 20:02 - 2014-09-16 20:02 - 14066150 _____ () C:\Users\mamao_000\Downloads\DSCN1044.MOV
2014-09-10 21:18 - 2014-09-10 21:19 - 00013971 _____ () C:\Users\Randy\Documents\Fw Train-of-Death Racing.eml
2014-09-10 10:31 - 2014-08-16 05:34 - 01407488 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-09-10 10:31 - 2014-08-16 05:34 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-09-10 10:31 - 2014-08-16 05:33 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-09-10 10:31 - 2014-08-16 05:33 - 00097280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-09-10 10:31 - 2014-08-16 05:32 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2014-09-10 10:31 - 2014-08-16 05:32 - 00451584 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-09-10 10:31 - 2014-08-16 05:32 - 00281600 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-09-10 10:31 - 2014-08-16 03:37 - 01180672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-09-10 10:31 - 2014-08-16 03:36 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2014-09-10 10:31 - 2014-08-16 03:36 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-09-10 10:31 - 2014-08-16 03:36 - 00357888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-09-10 10:31 - 2014-08-16 03:36 - 00226816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-09-10 10:31 - 2014-08-16 03:36 - 00080384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-09-10 10:31 - 2014-03-06 20:47 - 00163840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-09-10 10:31 - 2013-05-14 09:14 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-09-10 10:31 - 2013-05-14 05:23 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-09-10 10:31 - 2013-02-21 06:29 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2014-09-10 10:31 - 2013-02-21 06:29 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-09-10 10:31 - 2013-02-21 06:29 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-09-10 10:31 - 2013-02-21 06:14 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2014-09-10 10:31 - 2012-11-08 00:20 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-09-10 10:31 - 2012-11-08 00:20 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-09-10 10:31 - 2012-07-25 23:06 - 00197120 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-09-10 10:30 - 2014-08-16 05:34 - 02239488 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-09-10 10:30 - 2014-08-16 05:34 - 00915968 _____ (Microsoft Corporation) C:\Windows\system32\uxtheme.dll
2014-09-10 10:30 - 2014-08-16 05:33 - 19280384 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-09-10 10:30 - 2014-08-16 05:32 - 15399424 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-09-10 10:30 - 2014-08-16 05:32 - 03959296 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-09-10 10:30 - 2014-08-16 05:32 - 02655232 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-09-10 10:30 - 2014-08-16 05:32 - 01508864 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-09-10 10:30 - 2014-08-16 05:32 - 00255488 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-09-10 10:30 - 2014-08-16 03:37 - 01766400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-09-10 10:30 - 2014-08-16 03:36 - 14369280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-09-10 10:30 - 2014-08-16 03:36 - 13757440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-09-10 10:30 - 2014-08-16 03:36 - 02861568 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-09-10 10:30 - 2014-08-16 03:36 - 02055168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-09-10 10:30 - 2014-08-16 03:36 - 00226816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-09-10 10:30 - 2014-08-16 03:35 - 01440768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-09-10 10:30 - 2013-05-15 18:37 - 00044032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\UXInit.dll
2014-09-10 10:30 - 2013-05-15 18:35 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\UXInit.dll
2014-09-10 10:30 - 2013-02-21 06:29 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-09-10 10:30 - 2013-02-21 06:14 - 00053248 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-09-10 10:30 - 2013-02-19 05:53 - 00534528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\uxtheme.dll
2014-09-10 09:56 - 2014-07-31 19:40 - 01287680 _____ (Microsoft Corporation) C:\Windows\system32\schedsvc.dll
2014-09-10 09:56 - 2014-06-04 21:12 - 00678600 _____ (Microsoft Corporation) C:\Windows\system32\msvcp120_clr0400.dll
2014-09-10 09:56 - 2014-06-03 19:12 - 00536776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msvcp120_clr0400.dll
2014-09-10 09:55 - 2014-08-28 07:34 - 00059400 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2014-09-10 09:55 - 2014-08-28 02:05 - 00630272 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2014-09-10 09:55 - 2014-08-28 02:05 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2014-09-10 09:55 - 2014-08-28 02:05 - 00086528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2014-09-10 09:55 - 2014-08-28 02:05 - 00035328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2014-09-10 09:55 - 2014-08-28 02:02 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2014-09-10 09:55 - 2014-08-28 02:01 - 03285504 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 01623552 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 00253440 _____ (Microsoft Corporation) C:\Windows\system32\WUSettingsProvider.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 00176640 _____ (Microsoft Corporation) C:\Windows\system32\storewuauth.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2014-09-10 09:55 - 2014-08-28 02:01 - 00017920 _____ (Microsoft Corporation) C:\Windows\system32\wuaext.dll
2014-09-10 09:55 - 2014-08-09 04:30 - 00148480 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2014-09-10 09:55 - 2014-08-09 04:29 - 00144896 _____ (Microsoft Corporation) C:\Windows\system32\tssdisai.dll
2014-09-10 09:55 - 2014-07-23 23:33 - 00875688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msvcr120_clr0400.dll
2014-09-10 09:55 - 2014-07-23 23:33 - 00869544 _____ (Microsoft Corporation) C:\Windows\system32\msvcr120_clr0400.dll
2014-09-09 17:29 - 2014-09-09 17:40 - 00000019 _____ () C:\Users\Randy\Desktop\New Text Document.txt
2014-09-09 17:18 - 2014-09-10 20:52 - 00000000 ____D () C:\Users\Randy\AppData\Local\LogMeIn Rescue Applet
2014-09-09 17:18 - 2014-09-09 17:18 - 01529152 _____ (LogMeIn, Inc.) C:\Users\Randy\Downloads\Support-LogMeInRescue.exe
2014-09-08 20:45 - 2014-10-05 17:13 - 00001102 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-10-07 20:30 - 2014-03-28 05:01 - 01338831 _____ () C:\Windows\WindowsUpdate.log
2014-10-07 20:28 - 2014-03-30 03:53 - 00000930 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1362423610-4129814088-938857131-1002UA.job
2014-10-07 20:03 - 2012-12-01 17:42 - 00000000 ____D () C:\Program Files (x86)\Hewlett-Packard
2014-10-07 20:02 - 2014-03-31 15:00 - 00000000 ____D () C:\Users\mamao_000\AppData\Roaming\Hewlett-Packard
2014-10-07 20:02 - 2014-03-31 15:00 - 00000000 ____D () C:\Users\mamao_000\AppData\Local\Hewlett-Packard
2014-10-07 20:02 - 2014-03-28 05:05 - 00000000 ____D () C:\Users\Randy\AppData\Local\Hewlett-Packard
2014-10-07 20:02 - 2014-03-28 05:03 - 00000000 ____D () C:\Users\Randy\AppData\Roaming\Hewlett-Packard
2014-10-07 20:02 - 2012-12-01 17:59 - 00000000 ____D () C:\ProgramData\Hewlett-Packard
2014-10-07 20:00 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\system32\sru
2014-10-07 19:34 - 2014-03-28 05:11 - 00003596 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-1362423610-4129814088-938857131-1002
2014-10-07 19:13 - 2014-09-02 18:12 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-10-05 21:29 - 2014-03-30 03:53 - 00000878 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1362423610-4129814088-938857131-1002Core.job
2014-10-05 20:53 - 2012-07-26 01:26 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2014-10-05 19:38 - 2014-05-01 13:01 - 00000000 ____D () C:\Program Files (x86)\Google
2014-10-05 19:37 - 2014-03-28 05:01 - 00000000 ____D () C:\Users\Randy
2014-10-05 19:35 - 2014-05-01 13:01 - 00003890 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-05 19:35 - 2014-05-01 13:01 - 00003654 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-05 19:32 - 2012-08-03 18:23 - 00176394 _____ () C:\Windows\PFRO.log
2014-10-05 19:32 - 2012-07-26 03:22 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-05 18:05 - 2014-04-16 09:47 - 00000000 ____D () C:\ProgramData\Avira
2014-10-05 17:13 - 2014-09-02 18:12 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-10-05 17:13 - 2014-09-02 18:12 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-05 13:54 - 2012-07-26 01:26 - 00524288 ___SH () C:\Windows\system32\config\BBI
2014-10-05 11:51 - 2012-07-26 03:28 - 00941114 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-10-05 11:44 - 2014-04-11 17:50 - 00016152 _____ () C:\Windows\system32\Drivers\SWDUMon.sys
2014-10-04 23:57 - 2012-07-26 03:21 - 00037459 _____ () C:\Windows\setupact.log
2014-09-28 09:19 - 2014-03-30 00:51 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-09-28 09:19 - 2014-03-30 00:51 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-09-22 02:42 - 2014-03-30 01:34 - 00278152 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-09-18 21:43 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\rescache
2014-09-16 19:47 - 2014-03-30 21:52 - 00000000 ____D () C:\Windows\system32\MRT
2014-09-16 19:35 - 2014-03-30 21:52 - 101694776 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-09-16 19:17 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\AUInstallAgent
2014-09-11 11:35 - 2014-03-31 15:00 - 00003930 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{825622DB-8FDF-4A7D-8C3F-A099CB306EEA}
2014-09-10 14:01 - 2014-04-16 09:47 - 00000000 ____D () C:\ProgramData\Package Cache
2014-09-10 14:01 - 2014-04-16 09:47 - 00000000 ____D () C:\Program Files (x86)\Avira
2014-09-10 10:38 - 2012-07-26 03:59 - 00000000 ____D () C:\Windows\CbsTemp
 
Some content of TEMP:
====================
C:\Users\Randy\AppData\Local\Temp\java-installer.exe
C:\Users\Randy\AppData\Local\Temp\Quarantine.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-09-27 10:28
 
==================== End Of Log ============================
 
 
 
ADDITION LOG: 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 04-10-2014 01
Ran by GTPstarter at 2014-10-07 20:32:47
Running from C:\Users\Randy\Desktop\Malware Cleanup Tools
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD Accelerated Video Transcoding (Version: 12.5.100.21018 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.1016.4 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{8FE9C1D4-F5E4-B855-1D79-FF5D11F54A19}) (Version: 8.0.891.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2012.1018.717.11181 - Advanced Micro Devices, Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2012.1018.717.11181 - Advanced Micro Devices, Inc.) Hidden
Azteca (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bounce Symphony (x32 Version: 2.2.0.98 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Carbonite Online Backup Setup (HKLM-x32\...\Carbonite Setup Lite) (Version: 3.8.0 - Carbonite Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2012.1018.717.11181 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2012.1018.717.11181 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2012.1018.717.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2012.1018.0716.11181 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2012.1018.717.11181 - Advanced Micro Devices, Inc.) Hidden
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.316.0 - Google Inc.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.2.2114 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.2.2114 - CyberLink Corp.) Hidden
CyberLink PhotoDirector (HKLM-x32\...\InstallShield_{4862344A-A39C-4897-ACD4-A1BED5163C5A}) (Version: 2.0.2.3317 - CyberLink Corp.)
CyberLink PhotoDirector (x32 Version: 2.0.2.3317 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.2.2126 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.2.2126 - CyberLink Corp.) Hidden
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.7.4528 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.7.4528 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.5.5811 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.5.5811 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DriverUpdate (HKLM-x32\...\{C85A8187-7E95-429D-9C9C-57C10268B3CF}) (Version: 2.2.38275 - SlimWare Utilities, Inc.)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
ERUNT 1.1j (HKLM-x32\...\ERUNT_is1) (Version:  - Lars Hederer)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
FATE: The Cursed King (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM\...\{6821D775-9303-46DD-977A-2D97CA18B054}) (Version: 4.2.8.1 - Hewlett-Packard Company)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: v1.0 - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{E2C8D0C2-1C97-4C05-939A-5B13A0FE655C}) (Version: 2.20.31 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{44613B7A-527C-4E89-91FC-E611FA62806A}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.3.0 - WildTangent)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Postscript Converter (Version: 3.1.3591 - Hewlett-Packard) Hidden
HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 8.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{C2E428EB-116E-41C0-9E84-B22DE9CCA42F}) (Version: 1.1.6232.4245 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.8 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6425.0 - IDT)
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1108.0727 - Microsoft) Hidden
muvee Reveal Seagate Edition (HKLM-x32\...\{78E9A751-5616-233F-1249-16AC5758C646}) (Version: 7.0.41.11017 - muvee Technologies Pte Ltd)
Mystery of Mortlake Mansion (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.3.730.2012 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.29031 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Seagate Manager Installer (HKLM-x32\...\InstallShield_{2A30052B-831C-41D3-8044-3C0388066350}) (Version: 2.01.0600 - Seagate)
Seagate Manager Installer (x32 Version: 2.01.0600 - Seagate) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.6.1.3 - Synaptics Incorporated)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
WildTangent Games App (x32 Version: 4.0.9.7 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-1362423610-4129814088-938857131-1002_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Randy\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-1362423610-4129814088-938857131-1002_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Randy\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1362423610-4129814088-938857131-1002_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Randy\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1362423610-4129814088-938857131-1002_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Randy\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
 
==================== Restore Points  =========================
 
28-09-2014 14:47:44 Scheduled Checkpoint
05-10-2014 23:39:26 Installed Java 7 Update 67 (64-bit)
07-10-2014 23:08:12 Revo Uninstaller's restore point - WildTangent Games
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2012-07-26 01:26 - 2012-07-26 01:26 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {01B67763-5660-46F0-AE6D-20A31B17055E} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2014-09-16] (Microsoft Corporation)
Task: {05A68331-4C1C-4B57-AB8D-9BCB33CB3146} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {0D4EF21B-889E-4EE4-83D4-540066CB656C} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {1AAFF332-5C62-4558-9991-DAA649C4C9C5} - System32\Tasks\Microsoft\Windows\Sysmain\WsSwapAssessmentTask => Rundll32.exe sysmain.dll,PfSvWsSwapAssessmentTask
Task: {23A5D8BE-9196-40EB-BD89-794398B2B073} - System32\Tasks\Microsoft\Windows\WS\WSRefreshBannedAppsListTask => Rundll32.exe WSClient.dll,RefreshBannedAppsList
Task: {3DD5C287-F325-4782-BF15-DD23897EA1AC} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1362423610-4129814088-938857131-1002UA => C:\Users\Randy\AppData\Local\Google\Update\GoogleUpdate.exe [2014-03-30] (Google Inc.)
Task: {418F257A-147D-4896-96CC-224EC76A6389} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-09-03] (Hewlett-Packard)
Task: {7E9339D9-AF80-4239-A3AE-5F04D43FA170} - System32\Tasks\Hewlett-Packard\HP CoolSense\HP CoolSense Start at Logon => C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe [2013-11-01] (Hewlett-Packard Development Company, L.P.)
Task: {85E124A3-EE0E-422F-9C1C-6790B3C6805D} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {895FAFB4-7884-4F1E-9CEC-50D85FF61FE8} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2014-03-30] (Synaptics Incorporated)
Task: {90AD1C26-6B1B-4ACD-AA15-F09D092055E0} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-09-03] (Hewlett-Packard)
Task: {9A5CF27B-EF97-44AF-A0A6-F979F8B7DA23} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Internet Security\Engine\20.0.0.136\WSCStub.exe
Task: {9B544B27-F073-4020-9525-960FF8B85C86} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-05] (Google Inc.)
Task: {A72208BF-7A49-4FB8-B684-252375F3443A} - System32\Tasks\Microsoft\Windows\WS\License Validation => Rundll32.exe WSClient.dll,WSpTLR licensing
Task: {C3407790-5138-4389-A35F-3B5AEA1B5843} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\20.0.0.136\SymErr.exe
Task: {C6A88F2D-53D2-4805-9D69-443738A1847C} - System32\Tasks\Microsoft\Windows\ApplicationData\CleanupTemporaryState => Rundll32.exe Windows.Storage.ApplicationData.dll,CleanupTemporaryState
Task: {C8B181FA-CA00-4B07-9CE4-6DE040848FFA} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-05] (Google Inc.)
Task: {C9082A69-1073-42FF-B777-81AE6BA90D28} - System32\Tasks\Microsoft\Windows\Setup\Pre-staged GDR Notification => C:\Windows\system32\NotificationUI.exe [2014-01-30] (Microsoft Corporation)
Task: {CEDC9646-F0C8-4289-9CF2-14F858B6E9C4} - System32\Tasks\HPCeeScheduleForGTPstarter => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {DC5B9AF9-F08F-4159-9075-13BCC85DFA4A} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\20.0.0.136\SymErr.exe
Task: {EBF06DEC-4228-4813-AC0C-62821AE4E330} - System32\Tasks\Microsoft\Windows\Application Experience\StartupAppTask => Rundll32.exe Startupscan.dll,SusRunTask
Task: {F4076362-F509-462A-8D8F-A6461487DCCE} - System32\Tasks\MirageAgent => C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe [2012-10-12] (CyberLink)
Task: {FFD16EEA-3873-428A-B940-E7C41FF8E87D} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Tuneup => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {FFD61D00-9678-4B0F-8ADC-564A759A5017} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1362423610-4129814088-938857131-1002Core => C:\Users\Randy\AppData\Local\Google\Update\GoogleUpdate.exe [2014-03-30] (Google Inc.)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1362423610-4129814088-938857131-1002Core.job => C:\Users\Randy\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1362423610-4129814088-938857131-1002UA.job => C:\Users\Randy\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HPCeeScheduleForGTPstarter.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
 
==================== Loaded Modules (whitelisted) =============
 
2012-10-18 11:28 - 2012-10-18 11:28 - 00073728 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll
2014-10-05 19:39 - 2014-09-23 00:06 - 01098056 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\libglesv2.dll
2014-10-05 19:39 - 2014-09-23 00:06 - 00174408 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\libegl.dll
2014-10-05 19:39 - 2014-09-23 00:07 - 08577864 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\pdf.dll
2014-10-05 19:39 - 2014-09-23 00:07 - 00331592 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\ppGoogleNaClPluginChrome.dll
2014-10-05 19:39 - 2014-09-23 00:06 - 01660232 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\Users\Randy\Downloads\Fwd Eyes on the road.eml:OECustomProperty
AlternateDataStreams: C:\Users\Randy\Documents\Fw Train-of-Death Racing.eml:OECustomProperty
AlternateDataStreams: C:\Users\Randy\Documents\Fwd Eyes on the road (1).eml:OECustomProperty
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
HKLM\...\StartupApproved\Run32: => "Avira Systray"
HKLM\...\StartupApproved\Run32: => "PCFixSpeed"
HKCU\...\StartupApproved\StartupFolder: => "DesktopWeatherAlerts.lnk"
HKCU\...\StartupApproved\StartupFolder: => "Seagate SN_2GE4T6M5 Product Registration.lnk"
HKCU\...\StartupApproved\StartupFolder: => "Weather Alerts.lnk"
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-1362423610-4129814088-938857131-500 - Administrator - Disabled)
GTPstarter (S-1-5-21-1362423610-4129814088-938857131-1002 - Administrator - Enabled) => C:\Users\Randy
Guest (S-1-5-21-1362423610-4129814088-938857131-501 - Limited - Disabled)
mamao_000 (S-1-5-21-1362423610-4129814088-938857131-1004 - Limited - Enabled) => C:\Users\mamao_000
 
==================== Faulty Device Manager Devices =============
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (10/07/2014 08:03:20 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10007) (User: BIGTV)
Description: Application or service 'HP Connected Remote Service' could not be restarted.
 
Error: (10/05/2014 08:02:55 PM) (Source: SideBySide) (EventID: 78) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifest.
 
 
System errors:
=============
Error: (10/07/2014 08:05:02 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HP Support Assistant Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (10/07/2014 08:04:57 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 3 time(s).
 
Error: (10/07/2014 08:01:35 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 5 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (10/07/2014 08:01:23 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (10/07/2014 08:01:19 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 4 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (10/07/2014 08:01:08 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The HP Software Framework Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (10/07/2014 08:01:04 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The HP Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (10/07/2014 08:01:02 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 3 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (10/07/2014 08:00:57 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The HPWMISVC service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (10/07/2014 08:00:54 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HP Support Assistant Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (10/07/2014 08:03:20 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10007) (User: BIGTV)
Description: 0HPConnectedRemoteService.exeHP Connected Remote Service03026217829720
 
Error: (10/05/2014 08:02:55 PM) (Source: SideBySide) (EventID: 78) (User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Users\Randy\AppData\Local\Temp\ICD1.tmp\ESETSmartInstaller.exe
 
 
==================== Memory info =========================== 
 
Processor: AMD A6-4455M APU with Radeon HD Graphics 
Percentage of memory in use: 32%
Total physical RAM: 5602.26 MB
Available physical RAM: 3759.55 MB
Total Pagefile: 9058.26 MB
Available Pagefile: 7140.43 MB
Total Virtual: 8192 MB
Available Virtual: 8191.78 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:440.9 GB) (Free:383.06 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (RECOVERY) (Fixed) (Total:24.09 GB) (Free:23.99 GB) NTFS
Drive e: (USB) (Removable) (Total:15.1 GB) (Free:10.18 GB) FAT32
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 0A1E55B0)
 
Partition: GPT Partition Type.
 
========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 15.1 GB) (Disk ID: C3072E18)
Partition 1: (Not Active) - (Size=15.1 GB) - (Type=0C)
 
==================== End Of Log ============================
 
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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Hello and :welcome:

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.



 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)


 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


Thank you
 

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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