lacasadora22 Posted October 7, 2014 ID:887477 Share Posted October 7, 2014 I am having the same problem, I already tried to use the Chameleon to run it with no luck =( Link to post Share on other sites More sharing options...
Maurice Naggar Posted October 7, 2014 ID:887503 Share Posted October 7, 2014 Hello Lacasadora and welcome to Malwarebytes forum.My name is Maurice and I'll be assisting you.I would like to gather additional information to help troubleshoot the problem. Please follow the steps below to collect this information.At this point, set your Windows Explorer ( windows File Manager) to show all folders, by doing as described for your version of Windows at this pagehttp://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/On most all of the following programs and tools, you will need to do a right-click on the program link or shortcut or desktop icon (as appropriate) and then select "**Run as Administrator**". Please remember that as you go along and use these tools, each in turn.Step 1 – Malwarebytes Check LogPlease download and save our diagnostic tool, mbam-check.exe, to your desktop from this link.http://downloads.malwarebytes.org/file/mbam_checkDouble-click mbam-check.exe to launch the tool. A black command prompt window will briefly appear, and then a log file will open. The log which opens will be saved to your desktop as CheckResults.txt.Please attach that log file to your next reply so that we may troubleshoot the issue further.We have a Release Candidate version 2.0.3.1025 which should help resolve the issue you are now having. It fixes a number of issue.Please let me know if you are amenable to getting and using it. I would recommend that you get it.See these 2 sticky notes on our forum websitehttps://forums.malwarebytes.org/index.php?/topic/158226-https://forums.malwarebytes.org/index.php?/topic/158224- Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 2, 2014 Root Admin ID:914662 Share Posted December 2, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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