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Windows 7 restore


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I've had great success when posting problems on this site regarding viruses, so I'm back. I am attempting to restore Windows 7 because my extract tool is gone. Problem is I don't have a password. There are two names one is mine and the other one is aspnet? I have tried every password we I and administration uses and no luck.   Is there a way around this or am I just out of luck?

Thank you,


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