Error 20025

[MamaB]

My malewarebytes was working great on my desktop and laptop until last week. The desktop is still working great but this error started about a week ago when I start a scan.  I think it was after an update.  I uninstalled malewarebytes and rebooted and then downloaded the installer again and reinstalled.  I restored my laptop to a date before I first installed malewarebytes and started the process over.  The error is still there.

 

"ERROR: Malewarebytes was unable to load the Anti-Rootkit Driver. Error Code 20025.  Do you want to scan without anti-rootkit support?"

 

If I click yes to scan without the anti-rootkit it just hangs in prescan mode and doesn’t want to stop.  What does this mean?

 

Help

 

 

[AdvancedSetup]

Please read the following and post back the 3 requested logs.

Diagnostic Logs

Thank you

[AdvancedSetup]

Topic closed due to no response