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Malwarebytes Won't start


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Hello,
 
Let's try to reinstall MalwareBytes:
 
 
 
mbam-old.png Uninstall outdated Malwarebytes' Anti-Malware
 
Please download MBAM-clean and save it to your desktop.

  • Right-click on mbam-clean.exe icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • It will ask you to reboot the machine - please do so.

After that follow my next instructions to download & install the newset MBAM version.
 
 
 
51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware
 
Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

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Thank you for your quick response. 

Scan doesn't find anything. Only one false positive. 

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 5. 10. 2014Scan Time: 9:28:34Logfile: 5.10.14.txtAdministrator: YesVersion: 2.00.2.1012Malware Database: v2014.10.05.03Rootkit Database: v2014.09.19.01License: TrialMalware Protection: EnabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 8.1CPU: x64File System: NTFSUser: MartinScan Type: Threat ScanResult: CompletedObjects Scanned: 474036Time Elapsed: 43 min, 42 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 1PUP.Optional.ClientConnect, C:\Users\Martin\AppData\Local\Temp\14413dd9-c777-433d-a982-b2f2c2e089a7\Universal_Extractor_v1.6.1.exe, Quarantined, [d6af49a6d8a372c4e320783a51b0f30d], Physical Sectors: 0(No malicious items detected)(end)
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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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