Need help removing a rootkit.

[NewGuy58]

I'm wondering if this is the right place to post my tale of woe.  I have a laptop here that has Avast free on it, and it keeps finding a rootkit, even though it keeps saying it deletes it.  After each boot time scan, the rootkit shows up again.  I have run RogueKiller because I saw a post on here that recommends it, and sure enough it seems to have found more infection.  However, I am not quite sure how to remove it.  Is someone able to help me disinfect this machine?  I'd be very grateful.

 

Thanks in advance, and if I posted this in the wrong area, I apologize.

 

NewGuy

[Maurice Naggar]

Hello and welcome aboard.

 

Please see this sticky Note  https://forums.malwarebytes.org/index.php?/topic/119858-available-assistance-for-possibly-infected-computers/

 

You need to get diagnostic logs and then make a new post in the Malware Removal Help sub-forum.

Just not in -this- section  which is about help for the program itself / and not about infected computers.

 

Good luck

[NewGuy58]

Thanks Maurice!

[Maurice Naggar]

o.k.  Good luck.