Malwarebytes Setup Files Corrupted

NZ11 · October 3, 2014

Hello,

I have a Vista 64-bit laptop. An older version of Malwarebytes was already installed, but when the update goes to run and install the newer version, it tells me that the file is already installed. I get the same thing when I run it in safe-mode with networking.

I then tried to uninstall Malwarbytes completely from the control panel. I then got the error message that I did not have permission. Whatever I have must have changed this. I reverted back the permissions and took owner ship of the program. I recieved the same error (including in safemode again).

I ran a bootable AVG rescue CD which did find a some trojans. I then rebooted my system and went through the same process as as above to no avail.

NZ11 · October 3, 2014

I jumped ahead and ran the Farbar Recovery Scan Tool.

Thanks in advance!!

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-10-2014

Ran by Carla (administrator) on IS-PC on 03-10-2014 09:41:35

Running from C:\Users\Carla\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U8VSOGIT

Loaded Profile: Carla (Available profiles: Carla)

Platform: Windows Vista Home Premium Service Pack 2 (X64) OS Language: English (United States)

Internet Explorer Version 9

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe

(AMD) C:\Windows\System32\atiesrxx.exe

(Microsoft Corporation) C:\Windows\System32\SLsvc.exe

(AMD) C:\Windows\System32\atieclxx.exe

(DisplayLink Corp.) C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe

(DisplayLink Corp.) C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe

(Microsoft Corporation) C:\Windows\System32\wlanext.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(CMS Products, Inc.) C:\Program Files (x86)\CMS Products\BounceBack Ultimate\BBWatcherService.exe

(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(Intel® Corporation) C:\Program Files\intel\WiFi\bin\EvtEng.exe

() C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe

(Sony Corporation) C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe

(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe

(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe

(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMService.exe

(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe

(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe

(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

(DisplayLink Corp.) C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe

(Microsoft Corporation) C:\Windows\System32\dllhost.exe

(Microsoft Corporation) C:\Users\Carla\AppData\Local\Temp\notepad .exe

(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\ScanToPCActivationApp.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

(Microsoft Corporation) C:\Windows\System32\rundll32.exe

(Sony Corporation) C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe

(CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

(CANON INC.) C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe

(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe

(Nike) C:\Program Files (x86)\Nike\Nike+ Connect\Nike+ Connect daemon.exe

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe

(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe

(Microsoft Corporation) C:\Windows\splwow64.exe

(Sony Corporation) C:\Program Files\Sony\VAIO Care\VCsystray.exe

(Microsoft Corporation) C:\Windows\SysWOW64\cmd.exe

(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

(Hewlett-Packard Co.) C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\HPNetworkCommunicatorCom.exe

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe

(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office12\INFOPATH.EXE

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [6956576 2009-05-01] (Realtek Semiconductor)

HKLM\...\Run: [synTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1220392 2008-09-27] (Synaptics, Inc.)

HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2782096 2010-07-25] (CANON INC.)

HKLM\...\Run: [skytel] => C:\Program Files\Realtek\Audio\HDA\Skytel.exe [1833504 2009-05-01] (Realtek Semiconductor Corp.)

HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)

HKLM-x32\...\Run: [iSBMgr.exe] => C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe [317288 2008-12-18] (Sony Corporation)

HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43816 2014-07-31] (Apple Inc.)

HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1213848 2010-09-14] (CANON INC.)

HKLM-x32\...\Run: [iJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [452016 2010-09-09] (CANON INC.)

HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)

HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-09-01] (Apple Inc.)

HKLM-x32\...\Run: [Nike+ Connect] => C:\Program Files (x86)\Nike\Nike+ Connect\Nike+ Connect daemon.exe [71680 2014-09-09] (Nike)

Winlogon\Notify\VESWinlogon-x32: VESWinlogon.dll [X]

HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter

HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] => rundll32.exe oobefldr.dll,ShowWelcomeCenter

HKU\S-1-5-21-2702978075-2108610840-1018312827-1003\...\Run: [HP Photosmart Plus B210 series (NET)] => C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)

HKU\S-1-5-21-2702978075-2108610840-1018312827-1003\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-10-31] (Apple Inc.)

HKU\S-1-5-21-2702978075-2108610840-1018312827-1003\...\Run: [TWC.Win7] => C:\Program Files (x86)\The Weather Channel\Desktop Weather\TWC.Win7.exe

HKU\S-1-5-21-2702978075-2108610840-1018312827-1003\...\Winlogon: [shell] C:\Users\Carla\AppData\Local\Temp\VpxClient\VpxClient.exe [723968 2014-10-02] (VMware, Inc.) <==== ATTENTION

Startup: C:\Users\Carla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart Plus B210 series (Network).lnk

ShortcutTarget: Monitor Ink Alerts - HP Photosmart Plus B210 series (Network).lnk -> C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://interconsolutions.com/

StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe

SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll (CANON INC.)

BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)

BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)

Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)

Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab

Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

Tcpip\..\Interfaces\{977B8DB5-A7D6-4E11-BC4B-AD22A7D562B9}: [NameServer] 75.75.75.75,75.75.76.76

Tcpip\..\Interfaces\{A8407DD6-1124-459A-BC80-3BAC76295551}: [NameServer] 75.75.75.75,75.75.76.76

FireFox:

========

FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll ()

FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll ()

FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)

FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Carla\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} [2012-04-24]

FF HKLM-x32\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension

FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2012-04-24]

Chrome:

=======

CHR Profile: C:\Users\Carla\AppData\Local\Google\Chrome\User Data\Default

CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Carla\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-27]

CHR Extension: (YouTube) - C:\Users\Carla\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-04-16]

CHR Extension: (Google Search) - C:\Users\Carla\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-04-16]

CHR Extension: (Google Wallet) - C:\Users\Carla\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-30]

CHR Extension: (Gmail) - C:\Users\Carla\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-04-16]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 BBWatcherService; C:\Program Files (x86)\CMS Products\BounceBack Ultimate\BBWatcherService.exe [65536 2011-03-04] (CMS Products, Inc.) [File not signed]

R2 DisplayLinkService; C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [9281840 2013-10-07] (DisplayLink Corp.)

R2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [137680 2010-07-27] ()

R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)

R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)

S3 PACSPTISVR; C:\Program Files (x86)\Common Files\Sony Shared\AVLib\PACSPTISVR.exe [114688 2009-04-02] (Sony Corporation) [File not signed]

R2 PMBDeviceInfoProvider; C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [476728 2012-03-16] (Sony Corporation)

R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [141344 2009-05-01] (Realtek Semiconductor)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 DisplayLinkUsbIo_x64; C:\Windows\System32\DRIVERS\DisplayLinkUsbIo_x64_7.4.51572.0.sys [46384 2013-10-08] ()

S3 dlcdcncm; C:\Windows\System32\DRIVERS\dlcdcncm_x64.sys [75568 2013-10-07] (DisplayLink Corp.)

S3 dlusbaudio; C:\Windows\System32\DRIVERS\dlusbaudio_x64.sys [203152 2013-10-07] (DisplayLink Corp.)

S1 DMICall; C:\Windows\SysWOW64\DRIVERS\DMICall.sys [10216 2008-11-24] (Sony Corporation)

R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)

R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)

R2 risdptsk; C:\Windows\System32\DRIVERS\risdsn64.sys [76288 2008-12-15] (REDC)

R0 shpf; C:\Windows\System32\DRIVERS\shpf.sys [25120 2008-11-12] (Sony Corporation)

S3 USBAAPL64; C:\Windows\System32\Drivers\usbaapl64.sys [54784 2012-12-13] (Apple, Inc.) [File not signed]

S3 CAXHWAZL; system32\DRIVERS\CAXHWAZL.sys [X]

S3 IpInIp; system32\DRIVERS\ipinip.sys [X]

S2 mdmxsdk; system32\DRIVERS\mdmxsdk.sys [X]

S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]

S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-03 09:41 - 2014-10-03 09:41 - 00000000 ____D () C:\FRST

2014-10-03 08:37 - 2014-10-03 08:37 - 00002154 _____ () C:\Windows\epplauncher.mif

2014-10-03 08:36 - 2014-10-03 08:37 - 00000000 ____D () C:\Program Files\Microsoft Security Client

2014-10-03 08:36 - 2014-10-03 08:36 - 00001826 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk

2014-10-03 08:36 - 2014-10-03 08:36 - 00000000 ____D () C:\Program Files (x86)\Microsoft Security Client

2014-10-03 08:35 - 2010-04-06 03:34 - 00345984 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\netio.sys

2014-10-02 10:38 - 2014-10-03 08:25 - 00000000 ____D () C:\Users\Carla\AppData\Roaming\6ACF4D1E-96E8-413C-A051-177F3C9C7C8F

2014-09-26 16:28 - 2014-09-26 16:52 - 00000000 ____D () C:\Users\Carla\Desktop\TW Telecom

2014-09-26 16:15 - 2014-09-26 16:17 - 00057856 _____ () C:\Users\Carla\Documents\TW Telecom - Intercon Tracking Form 8-22-14-ch.xls

2014-09-24 09:10 - 2014-09-24 09:10 - 00000000 ____D () C:\ProgramData\Nike

2014-09-24 09:10 - 2014-09-24 09:10 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Nike+ Connect

2014-09-24 09:09 - 2014-09-24 09:09 - 18001232 _____ (Nike) C:\Users\Carla\Downloads\Nike+Connect_Installer.exe

2014-09-24 09:09 - 2014-09-24 09:09 - 00000000 ____D () C:\Program Files (x86)\Nike

2014-09-24 03:00 - 2014-09-09 01:40 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll

2014-09-24 03:00 - 2014-09-09 01:24 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll

2014-09-16 09:03 - 2014-09-16 09:03 - 00001694 _____ () C:\Users\Public\Desktop\iTunes.lnk

2014-09-16 09:03 - 2014-09-16 09:03 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes

2014-09-16 09:01 - 2014-09-16 09:03 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2014-09-16 09:01 - 2014-09-16 09:03 - 00000000 ____D () C:\Program Files\iTunes

2014-09-16 09:01 - 2014-09-16 09:03 - 00000000 ____D () C:\Program Files (x86)\iTunes

2014-09-16 09:01 - 2014-09-16 09:01 - 00000000 ____D () C:\Program Files\iPod

2014-09-15 11:36 - 2014-09-15 11:36 - 00001752 _____ () C:\Users\Carla\Desktop\Itron - Shortcut.lnk

2014-09-12 12:05 - 2014-09-24 11:05 - 03675824 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe

2014-09-11 03:12 - 2014-08-15 10:48 - 17868288 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2014-09-11 03:12 - 2014-08-15 10:36 - 10920960 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2014-09-11 03:12 - 2014-08-15 10:35 - 02339328 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2014-09-11 03:12 - 2014-08-15 10:31 - 01392128 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2014-09-11 03:12 - 2014-08-15 10:31 - 01384960 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2014-09-11 03:12 - 2014-08-15 10:30 - 01494016 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2014-09-11 03:12 - 2014-08-15 10:30 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll

2014-09-11 03:12 - 2014-08-15 10:30 - 00599040 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 02156032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00453120 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00282112 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00237056 _____ (Microsoft Corporation) C:\Windows\system32\url.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00173056 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe

2014-09-11 03:12 - 2014-08-15 10:29 - 00096768 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll

2014-09-11 03:12 - 2014-08-15 10:29 - 00055296 _____ (Microsoft Corporation) C:\Windows\system32\msfeedsbs.dll

2014-09-11 03:12 - 2014-08-15 10:28 - 02382848 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb

2014-09-11 03:12 - 2014-08-15 10:28 - 00248320 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll

2014-09-11 03:12 - 2014-08-15 10:28 - 00012800 _____ (Microsoft Corporation) C:\Windows\system32\mshta.exe

2014-09-11 03:12 - 2014-08-15 10:28 - 00011264 _____ (Microsoft Corporation) C:\Windows\system32\msfeedssync.exe

2014-09-11 03:12 - 2014-08-15 09:51 - 12363264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2014-09-11 03:12 - 2014-08-15 09:42 - 09739776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2014-09-11 03:12 - 2014-08-15 09:42 - 01810432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2014-09-11 03:12 - 2014-08-15 09:37 - 01137664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2014-09-11 03:12 - 2014-08-15 09:37 - 01129472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2014-09-11 03:12 - 2014-08-15 09:36 - 01427968 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2014-09-11 03:12 - 2014-08-15 09:35 - 01802240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00717824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00421376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00353792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00231936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\url.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00223232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00142848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2014-09-11 03:12 - 2014-08-15 09:35 - 00065024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2014-09-11 03:12 - 2014-08-15 09:35 - 00041472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeedsbs.dll

2014-09-11 03:12 - 2014-08-15 09:34 - 02382848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2014-09-11 03:12 - 2014-08-15 09:34 - 00176640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2014-09-11 03:12 - 2014-08-15 09:34 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2014-09-11 03:12 - 2014-08-15 09:34 - 00011776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshta.exe

2014-09-11 03:12 - 2014-08-15 09:34 - 00010752 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeedssync.exe

2014-09-05 10:59 - 2014-09-05 10:59 - 00001772 _____ () C:\Users\Carla\Downloads\Export_05-09-2014.zip

2014-09-03 11:43 - 2014-09-04 09:11 - 00000000 ____D () C:\Users\Carla\Documents\Existing accounts for Tom

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-03 09:32 - 2012-04-24 15:32 - 00000920 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2702978075-2108610840-1018312827-1001UA.job

2014-10-03 09:32 - 2012-04-24 15:32 - 00000868 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2702978075-2108610840-1018312827-1001Core.job

2014-10-03 09:05 - 2012-04-24 15:32 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job

2014-10-03 09:05 - 2009-04-11 10:41 - 02044518 _____ () C:\Windows\WindowsUpdate.log

2014-10-03 08:58 - 2012-12-04 16:11 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2014-10-03 08:43 - 2012-12-04 16:11 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2014-10-03 08:42 - 2006-11-02 10:42 - 00000006 ____H () C:\Windows\Tasks\SA.DAT

2014-10-03 08:42 - 2006-11-02 10:22 - 00003760 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0

2014-10-03 08:42 - 2006-11-02 10:22 - 00003760 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0

2014-10-03 08:41 - 2014-03-11 12:23 - 00000000 ____D () C:\Program Files\DisplayLink Core Software

2014-10-03 08:37 - 2012-04-12 14:24 - 00001076 _____ () C:\Windows\bthservsdp.dat

2014-10-03 08:37 - 2006-11-02 10:42 - 00032632 _____ () C:\Windows\Tasks\SCHEDLGU.TXT

2014-10-03 08:01 - 2008-01-20 22:26 - 00218548 _____ () C:\Windows\PFRO.log

2014-10-03 07:52 - 2012-04-24 16:52 - 00000000 ____D () C:\ProgramData\Symantec

2014-10-03 07:45 - 2012-04-24 15:37 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy

2014-10-03 07:45 - 2012-04-24 15:37 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy

2014-10-02 13:41 - 2012-07-16 11:02 - 00000000 ____D () C:\ProgramData\CanonIJPLM

2014-09-30 09:14 - 2006-11-02 08:33 - 00000000 ____D () C:\Windows\rescache

2014-09-26 12:30 - 2012-05-16 10:15 - 00000492 _____ () C:\Windows\Tasks\CMS Application Updater.job

2014-09-25 11:29 - 2012-11-20 09:40 - 00000000 ____D () C:\Users\Carla\Documents\Potential Customers

2014-09-24 21:03 - 2013-04-16 08:27 - 00002025 _____ () C:\Users\Public\Desktop\Google Chrome.lnk

2014-09-24 11:05 - 2012-04-24 15:32 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2014-09-24 11:05 - 2012-04-24 15:32 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2014-09-24 11:05 - 2012-04-24 15:32 - 00003682 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater

2014-09-22 01:42 - 2012-04-24 13:46 - 00278152 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe

2014-09-19 15:25 - 2012-12-03 10:08 - 00000000 ____D () C:\Users\Carla\Documents\Marketing Materials

2014-09-18 13:46 - 2012-07-19 17:57 - 00002425 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk

2014-09-16 08:55 - 2012-11-02 10:49 - 00000000 ____D () C:\Users\Carla

2014-09-15 15:05 - 2012-12-19 16:02 - 00000000 ____D () C:\Users\Carla\Documents\New Customer Paperwork

2014-09-12 09:46 - 2006-11-02 07:46 - 00763586 _____ () C:\Windows\system32\PerfStringBackup.INI

2014-09-12 09:43 - 2006-11-02 10:27 - 00054941 _____ () C:\Windows\setupact.log

2014-09-11 13:59 - 2013-02-14 11:19 - 00000000 ____D () C:\Users\Carla\Documents\Carla

2014-09-11 03:21 - 2012-04-24 16:26 - 00000000 ____D () C:\ProgramData\Microsoft Help

2014-09-11 03:10 - 2012-11-02 10:53 - 00757390 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI

2014-09-11 03:08 - 2013-08-08 09:03 - 00000000 ____D () C:\Windows\system32\MRT

2014-09-11 03:01 - 2006-11-02 07:35 - 101694776 _____ (Microsoft Corporation) C:\Windows\system32\mrt.exe

2014-09-08 15:54 - 2014-08-21 09:07 - 00000000 ____D () C:\Users\Carla\Documents\BOL

2014-09-04 15:38 - 2012-11-02 10:49 - 00100448 _____ () C:\Users\Carla\AppData\Local\GDIPFONTCACHEV1.DAT

2014-09-04 15:37 - 2006-11-02 10:21 - 00377248 _____ () C:\Windows\system32\FNTCACHE.DAT

2014-09-04 15:32 - 2006-11-02 07:34 - 00000219 _____ () C:\Windows\win.ini

2014-09-04 09:11 - 2012-11-05 12:37 - 00000000 ____D () C:\Users\Carla\Documents\Existing Customer

Some content of TEMP:

====================

C:\Users\Carla\AppData\Local\Temp\ap.exe

C:\Users\Carla\AppData\Local\Temp\bin.exe

C:\Users\Carla\AppData\Local\Temp\KUIU.EXE

C:\Users\Carla\AppData\Local\Temp\notepad .exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed

C:\Windows\System32\wininit.exe => File is digitally signed

C:\Windows\SysWOW64\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\System32\services.exe => File is digitally signed

C:\Windows\System32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\System32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-10-03 09:33

==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02-10-2014

Ran by Carla at 2014-10-03 09:44:13

Running from C:\Users\Carla\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\U8VSOGIT

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}

AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}

AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version: - Microsoft)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.8.0.1280 - Adobe Systems Incorporated)

Adobe AIR (x32 Version: 3.8.0.1280 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)

Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)

Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)

Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

ArcSoft WebCam Companion 2 (HKLM-x32\...\{9973498D-EA29-4A68-BE0B-C88D6E03E928}) (Version: - ArcSoft)

ATI Catalyst Install Manager (HKLM\...\{A4BC24CB-F8C7-27FB-41D5-47A405031A41}) (Version: 3.0.732.0 - ATI Technologies, Inc.)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

BounceBack Ultimate (HKLM-x32\...\{6F4F4E17-96B5-4F29-9F8B-D0F1AEFCE63B}) (Version: 11.0.0 - CMS Products)

Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: - )

Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: - )

Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: - )

Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: - )

Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: - )

Canon MP Navigator EX 4.1 (HKLM-x32\...\MP Navigator EX 4.1) (Version: - )

Canon MX410 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX410_series) (Version: - )

Canon MX410 series User Registration (HKLM-x32\...\Canon MX410 series User Registration) (Version: - )

Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - )

Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version: - )

Canon Speed Dial Utility (HKLM-x32\...\Speed Dial Utility) (Version: - )

Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden

Catalyst Control Center Core Implementation (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

Catalyst Control Center Graphics Full Existing (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

Catalyst Control Center Graphics Full New (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

Catalyst Control Center Graphics Light (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

Catalyst Control Center Graphics Previews Common (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

Catalyst Control Center Graphics Previews Vista (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

Catalyst Control Center InstallProxy (x32 Version: 2009.0710.1127.18698 - ATI Technologies, Inc.) Hidden

Catalyst Control Center Localization All (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

CCC Help Chinese Standard (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Chinese Traditional (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Czech (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Danish (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Dutch (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help English (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Finnish (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help French (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help German (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Greek (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Hungarian (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Italian (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Japanese (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Korean (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Norwegian (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Polish (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Portuguese (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Russian (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Spanish (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Swedish (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Thai (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

CCC Help Turkish (x32 Version: 2009.0720.2144.37243 - ATI) Hidden

ccc-core-static (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

ccc-utility64 (Version: 2009.0710.1127.18698 - ATI) Hidden

DisplayLink Core Software (HKLM\...\{61A641A9-9CC7-421F-85CD-A8CDDEE4E3F2}) (Version: 7.4.51572.0 - DisplayLink Corp.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)

Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)

Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)

Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden

GoToMeeting 5.3.0.1009 (HKCU\...\GoToMeeting) (Version: 5.3.0.1009 - CitrixOnline)

HP Photosmart Plus B210 series Basic Device Software (HKLM\...\{5B17980C-5C44-45D0-80A5-665FD9E776A9}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)

iCloud (HKLM\...\{CE97E4D3-9F91-4D72-8A29-ED9EA90E5A15}) (Version: 2.1.3.25 - Apple Inc.)

Intel PROSet Wireless (Version: - ) Hidden

Intel® PROSet/Wireless WiFi Software (HKLM\...\{72EEB695-388B-4835-8EA6-0C04545B06B9}) (Version: 12.04.3000 - Intel Corporation)

iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)

Java Auto Updater (x32 Version: 2.0.7.1 - Sun Microsystems, Inc.) Hidden

Java 6 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216031FF}) (Version: 6.0.310 - Oracle)

Malwarebytes Anti-Malware version 1.61.0.1400 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.61.0.1400 - Malwarebytes Corporation)

Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden

Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden

Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden

Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)

Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Mozilla Firefox 12.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 12.0 (x86 en-US)) (Version: 12.0 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 12.0 - Mozilla)

Nike+ Connect (HKLM-x32\...\Nike+ Connect) (Version: 6.5.17 - Nike)

OpenMG Secure Module 5.4.00 (HKLM-x32\...\InstallShield_{AEA6A4C2-7C4E-48F9-A770-879DE2EDEE1B}) (Version: 5.4.00.04020 - Sony Corporation)

OpenMG Secure Module 5.4.00 (x32 Version: 5.4.00.04020 - Sony Corporation) Hidden

PlayMemories Home (HKLM-x32\...\{E03CD71A-F595-49DF-9ADC-0CFC93B1B211}) (Version: 6.2.00.03162 - Sony Corporation)

QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5759 - Realtek Semiconductor Corp.)

Security Update (HKLM-x32\...\InstallShield_{62C67CDE-5BDD-4593-AFE3-1E814ABBFA41}) (Version: 1.00.0000 - Sony Corporation)

Security Update (x32 Version: 1.00.0000 - Sony Corporation) Hidden

Setting Utility Series (HKLM-x32\...\{A7DA438C-2E43-4C20-BFDA-C1F4A6208558}) (Version: 4.3.0.14120 - Sony Corporation)

Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.2.0.0 - Shutterfly, Inc.)

Shutterfly Express Uploader (x32 Version: 1.2.0 - Shutterfly, Inc.) Hidden

Skins (x32 Version: 2009.0710.1127.18698 - ATI) Hidden

SmartSource Desktop (HKLM-x32\...\iasta Secure Scorpion Browser_is1) (Version: 8.3.1 - Iasta.com, Inc.)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.2.7.0 - Synaptics)

TeamViewer 8 (HKLM-x32\...\TeamViewer 8) (Version: 8.0.18930 - TeamViewer)

Unity Web Player (HKCU\...\UnityWebPlayer) (Version: - Unity Technologies ApS)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM-x32\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft)

Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version: - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft)

Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version: - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2889914) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{F3F83933-75FC-4B60-84F2-3F8FA63D042E}) (Version: - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft)

Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version: - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft)

Vaio Application Uninstaller (HKLM-x32\...\Vaio Application Uninstaller2.0) (Version: 2.0 - Sony Electronics Inc.)

VAIO Care (x32 Version: 5.1.0.13200 - Sony Corporation) Hidden

VAIO Care Update (HKLM-x32\...\{87EEB1B4-EE40-4D74-9780-F266FA12F564}) (Version: 1.00.1119 - Sony Corporation)

VAIO Content Metadata Intelligent Analyzing Manager (HKLM-x32\...\{4882EBF5-CA37-4EF4-BCB8-9B0E78B907D0}) (Version: 3.6.1.12010 - Sony Corporation)

VAIO Content Metadata Intelligent Analyzing Manager (x32 Version: 3.6.1.12010 - Sony Corporation) Hidden

VAIO Content Metadata Manager Settings (HKLM-x32\...\{12D0BE8D-538C-4AB1-86DE-C540308F50DA}) (Version: 3.6.0.09240 - Sony Corporation)

VAIO Content Metadata Manager Settings (x32 Version: 3.6.0.09240 - Sony Corporation) Hidden

VAIO Control Center (HKLM-x32\...\{72042FA6-5609-489F-A8EA-3C2DD650F667}) (Version: 3.3.0.12240 - Sony Corporation)

VAIO Event Service (HKLM-x32\...\{C7477742-DDB4-43E5-AC8D-0259E1E661B1}) (Version: 4.3.0.13190 - Sony Corporation)

VAIO Original Function Settings (HKLM-x32\...\{7C404084-C5A6-42FF-B731-0BAC79A6E134}) (Version: 2.0.2.02240 - Sony Corporation)

VAIO Original Function Settings (x32 Version: 2.0.2.02240 - Sony Corporation) Hidden

VAIO Power Management (HKLM-x32\...\{5F5867F0-2D23-4338-A206-01A76C823924}) (Version: 3.3.0.12190 - Sony Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2702978075-2108610840-1018312827-1003_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Program Files (x86)\Citrix\GoToMeeting\1009\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.)

==================== Restore Points =========================

12-09-2014 05:00:02 Scheduled Checkpoint

15-09-2014 22:22:00 Scheduled Checkpoint

16-09-2014 13:54:32 Device Driver Package Install: Apple, Inc. Universal Serial Bus controllers

17-09-2014 21:12:41 Scheduled Checkpoint

22-09-2014 17:19:50 Scheduled Checkpoint

24-09-2014 05:00:02 Scheduled Checkpoint

24-09-2014 08:00:12 Windows Update

25-09-2014 05:00:03 Scheduled Checkpoint

01-10-2014 16:15:10 Scheduled Checkpoint

02-10-2014 05:00:01 Scheduled Checkpoint

03-10-2014 12:48:51 Removed Symantec Endpoint Protection.

03-10-2014 13:34:33 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2006-11-02 07:34 - 2006-09-18 16:37 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0200CCAD-5E50-4F8C-BC83-0A2344201D97} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2702978075-2108610840-1018312827-1001Core => C:\Users\Patricia\AppData\Local\Google\Update\GoogleUpdate.exe

Task: {0AEAFAF6-F116-4A60-AFB4-C8B755A6E975} - System32\Tasks\Microsoft\Windows\MobilePC\TMM

Task: {173B03D7-F047-480D-9FF4-52A632383117} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-12-04] (Google Inc.)

Task: {192DDA2D-5815-47B8-983F-65744FEEC03A} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages

Task: {23EC4A02-C7B3-4FFC-B021-3CE143F6D481} - System32\Tasks\Apple Diagnostics => C:\Program Files (x86)\Common Files\Apple\Internet Services\EReporter.exe [2013-10-31] (Apple Inc.)

Task: {254095AE-FB97-48EA-94A5-D8BF2AB79714} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-20] (Microsoft Corporation)

Task: {2DF57AFD-C310-4643-AB86-8DE1C5416C20} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-24] (Adobe Systems Incorporated)

Task: {5423925F-8BBA-4004-986C-1FF8B9C6420E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-12-04] (Google Inc.)

Task: {7AEC8EFC-9DB6-45F8-A10B-A73BF80155E6} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2006-11-02] (Microsoft Corporation)

Task: {7C638E5B-ECE5-4424-A7E5-2C913CA682E9} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI

Task: {7EDDAAA4-E4FF-4AA8-9B18-739810CB2469} - System32\Tasks\CMS Application Updater => C:\Program Files (x86)\CMS Products\Updater\CmsUpdater.exe [2009-02-17] (CMS Products, Inc.)

Task: {C668985A-7F53-4409-9FB2-04C87EAA0FA8} - System32\Tasks\VAIO Care => C:\Program Files\Sony\VAIO Care\VCsystray.exe [2009-12-04] (Sony Corporation)

Task: {D3BC0DF5-6B23-427D-A9A8-DFF561598722} - System32\Tasks\Microsoft\Windows\MobilePC\DisplayLink TMM Control

Task: {D921F3C2-F69E-449E-9B72-7848BA1D3CE3} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => Rundll32.exe /d sdengin2.dll,ExecuteScheduledBackup

Task: {E053D0E8-656F-4933-BF03-80FC490D3E80} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: {E91D6474-70CC-42BE-80FF-8BED8AF557ED} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-20] ()

Task: {F66379CA-4B5C-43C4-8567-354FB03F6D82} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2702978075-2108610840-1018312827-1001UA => C:\Users\Patricia\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\CMS Application Updater.job => C:\Program Files (x86)\CMS Products\Updater\CmsUpdater.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2702978075-2108610840-1018312827-1001Core.job => C:\Users\Patricia\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2702978075-2108610840-1018312827-1001UA.job => C:\Users\Patricia\AppData\Local\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2007-09-06 10:27 - 2007-09-06 10:27 - 01331712 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll

2009-05-21 14:48 - 2009-05-21 14:48 - 00335360 _____ () C:\Program Files\Intel\WiFi\bin\IWMSPROV.DLL

2012-02-28 14:37 - 2011-03-10 17:14 - 00648704 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\KOAZCJ_O.DLL

2012-07-16 11:43 - 2010-07-27 04:44 - 00137680 _____ () C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE

2014-01-20 14:17 - 2014-01-20 14:17 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll

2014-01-20 14:16 - 2014-01-20 14:16 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll

2012-04-12 15:54 - 2009-01-19 12:49 - 00010752 _____ () C:\Program Files (x86)\Sony\VAIO Event Service\VESBasePS.dll

2012-04-12 15:54 - 2009-01-19 12:49 - 00009728 _____ () C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSubPS.dll

2013-09-14 02:51 - 2013-09-14 02:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll

2013-09-14 02:50 - 2013-09-14 02:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll

2009-02-26 13:46 - 2009-02-26 13:46 - 00064344 _____ () C:\Program Files (x86)\Microsoft Office\Office12\ADDINS\ColleagueImport.dll

2011-06-22 11:46 - 2011-06-22 11:46 - 00434016 _____ () C:\Program Files (x86)\Microsoft Office\Office12\ADDINS\UmOutlookAddin.dll

2013-07-10 18:07 - 2013-07-10 18:07 - 00756888 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^BounceBack Launcher.lnk => C:\Windows\pss\BounceBack Launcher.lnk.CommonStartup

MSCONFIG\startupreg: ccApp => "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

MSCONFIG\startupreg: Google Update => "C:\Users\Patricia\AppData\Local\Google\Update\GoogleUpdate.exe" /c

MSCONFIG\startupreg: PMBVolumeWatcher => "C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe"

MSCONFIG\startupreg: PSQLLauncher => "C:\Program Files\Protector Suite QL\launcher.exe" /startup

MSCONFIG\startupreg: Skytel => C:\Program Files\Realtek\Audio\HDA\Skytel.exe

MSCONFIG\startupreg: StartCCC => "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

MSCONFIG\startupreg: Windows Defender => %ProgramFiles%\Windows Defender\MSASCui.exe -hide

========================= Accounts: ==========================

Administrator (S-1-5-21-2702978075-2108610840-1018312827-500 - Administrator - Disabled)

Carla (S-1-5-21-2702978075-2108610840-1018312827-1003 - Administrator - Enabled) => C:\Users\Carla

Guest (S-1-5-21-2702978075-2108610840-1018312827-501 - Limited - Disabled)

==================== Faulty Device Manager Devices =============

Name: Bluetooth Peripheral Device

Description: Bluetooth Peripheral Device

Class Guid:

Manufacturer:

Service:

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Bluetooth Peripheral Device

Description: Bluetooth Peripheral Device

Class Guid:

Manufacturer:

Service:

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Bluetooth Peripheral Device

Description: Bluetooth Peripheral Device

Class Guid:

Manufacturer:

Service:

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller

Description: SM Bus Controller

Class Guid:

Manufacturer:

Service:

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

==================== Event log errors: =========================

Application errors:

==================

Error: (10/03/2014 08:14:59 AM) (Source: EventSystem) (EventID: 4609) (User: )

Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (10/03/2014 07:52:59 AM) (Source: Automatic LiveUpdate Scheduler) (EventID: 101) (User: NT AUTHORITY)

Description: errorFailed unregistering service.

Error: (10/03/2014 07:42:30 AM) (Source: Symantec AntiVirus) (EventID: 51) (User: )