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Proxy Settings Hijacked


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Computer: Dell XPS 15 Base

Operating System: Windows 8.1 (64)

 

I'm setting up a brand new Dell computer. One of the first things I always do is download Google Chrome. The second thing I always do is install Malwarebytes. Once I had these two items installed, I began installing other software. Almost immediately I had issues with Malwarebytes detecting something. I ran a full scan, deleted what was in quarantine, ran another scan. Immediately I was unable to connect to the internet. I used another computer to research and it returned a possible problem in a Chrome extension, so I uninstalled Chrome. That did not help.

 

Now this computer will not get on the internet due to an error "The proxy server isn't responding" with the setting of 127.0.0.1:8800

 

I know from past experience that I can go through all the removal steps here, but I'm wondering if it wouldn't be better and faster to just reformat the machine. There's nothing on it except what it came with. Now, I've never done that before so I may not know what I'm talking about. 

 

The machine cannot get on the internet so I'm unable to use it to post logs or run anything that I have to download from the machine itself. 

 

 

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