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Malwarebytes not launching, but can't uninstall it.

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I bought a lifetime MBAM premium key from amazon.com, and I've used it to activate the copy of MBAM I have installed on my pc. After having the software work for quite a while, I came to see I'd lost my .txt file including the key. I didn't think much of it at the time as MBAM was working just fine, but recently it's stopped launching, but I don't want to uninstall it as I'm afraid it will de-activate my copy of the product and I will be unable to  re-activate it as I can't recover the keys.

(I've been using MBAM after the update where the keys were encrypted, so I'm not able to just recover them from the registry.)

Any help that could be offered would be VERY appreciated, I'm really hoping the MBAM team's got a way to help me out here.

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Hello and :welcome:

First step....

You should contact cleverbridge.....

If you lost your ID and License Key then send an email to: cs@cleverbridge.com


Phone: +1-866-522-6855

Monday - Friday: 8:00 AM - 8:00 PM (CST)

Also, their contact info can be found HERE.

When you get the email Print it out

Malwarebytes Tech support does not have any access to, or information pertaining to any sales\shipping\user account\registration issues.

You may also try and look up your product info by using your registered email address HERE or HERE

Second.... Let's try this....

Thank You,


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