Malwarebytes not responding after threat scan

[monkey_d_dragon]

Hello,

 

After a threat scan was done it detected a PUP.  I tried to quarantine it but Malwarebytes stopped responding.  I went through shutdown and restarted my computer and the same thing happened.  I was able to run a threat scan again but no threats were detected this time.  Ran Malwarebytes again and it stopped responding again.  I'm not sure if my computer is infected so I decided to open a help request.

 

Just as a note I downloaded it from its official website not other kinds of pirated or cracked version.

 

Thanks in advance.

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
     
    
Before we start please read and note the following:

• Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
• Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
 

Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[monkey_d_dragon]

Sir, thank you for your support and help regarding this serious issue. 

 

As per your specific instructions I have completed the task given to me and have attached the documents FRST.txt and Addition.txt.

 

Awaiting for your further instructions.

 

Addition.txt

FRST.txt

[TwinHeadedEagle]

Uninstall some programs
 
We need to uninstall some programs.

• Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time

The list of programs to uninstall:

• BlockAndSurf
• MyPC Backup
• RegClean-Pro
• Uninstall Helper
• WSE_Astromenda

After completing uninstalls, please manually reboot your machine!
 
Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.
 
 
 
 

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.
 
 
 
 
Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please include the contents of that file in your reply.

fixlist.txt

[monkey_d_dragon]

Sir, in accordance to your instruction I ran the FRST64.exe program and I pressed the fix button. So I have the Fixlog.txt as follows:-

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 25-09-2014 01

Ran by dukhan at 2014-09-25 17:00:33 Run:1

Running from C:\Users\dukhan\Desktop

Loaded Profile: dukhan (Available profiles: dukhan & fbwuser & Guest)

Boot Mode: Normal

==============================================

 

Content of fixlist:

*****************

closeprocesses:

emptytemp:

Task: {D3E74C19-C33D-4902-9586-3F9175422932} - System32\Tasks\LaunchSignup => C:\Program Files (x86)\MyPC Backup\Signup Wizard.exe [2014-09-18] (MyPC Backup) <==== ATTENTION

C:\Program Files (x86)\MyPC Backup

AlternateDataStreams: C:\ProgramData\TEMP:373E1720

HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\...\Run: [bRS] => C:\Program Files (x86)\WSE_Astromenda\BRS\brs.exe -runBRS

HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\...\MountPoints2: {6a4456f6-0ad5-11e3-be8f-001e101ffdc8} - "E:\AutoRun.exe" 

HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\...\MountPoints2: {a905db0f-f6b2-11e2-be8f-6c71d908c288} - "E:\AutoRun.exe" 

HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\...\MountPoints2: {f1185926-ee3c-11e2-be8e-6c71d908c288} - "E:\AutoRun.exe" 

HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\...\MountPoints2: {f118596a-ee3c-11e2-be8e-6c71d908c288} - "E:\AutoRun.exe" 

C:\Program Files (x86)\WSE_Astromenda

Startup: C:\Users\dukhan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk

ShortcutTarget: MyPC Backup.lnk -> C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com)

GroupPolicy: Group Policy on Chrome detected <======= ATTENTION

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://astromenda.com/?f=1&a=ast_ir_14_36_ch&cd=2XzuyEtN2Y1L1QzuyC0CyBtC0DzytDzz0CtBzzzyzz0EtDzztN0D0Tzu0SzyyByBtN1L2XzutAtFtBtFtCtFtCtN1L1CzutCyEtBzytDyD1V1OtN1L1G1B1V1N2Y1L1Qzu2StA0EyBtCyCtAzyyEtG0EzzyC0EtGtDyE0D0EtGtD0FtDyDtGtD0ByEtDyD0BtCtB0A0Fzy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0DtD0F0E0F0F0E0FtGyCyDyB0AtGyE0DtDzztGzy0FyBtCtGyB0Fzy0C0BtDtD0DtCtDtCtA2Q&cr=1439117298&ir=

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank

SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=ASU2JS

SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=ASU2JS

SearchScopes: HKLM-x32 - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=ASU2JS

SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=ASU2JS

SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_ir_14_36_ch&cd=2XzuyEtN2Y1L1QzuyC0CyBtC0DzytDzz0CtBzzzyzz0EtDzztN0D0Tzu0CzyyByCtN1L2XzutAtFtBtFtCtFtCtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2StA0EyBtCyCtAzyyEtG0EzzyC0EtGtDyE0D0EtGtD0FtDyDtGtD0ByEtDyD0BtCtB0A0Fzy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0DtD0F0E0F0F0E0FtGyCyDyB0AtGyE0DtDzztGzy0FyBtCtGyB0Fzy0C0BtDtD0DtCtDtCtA2Q&cr=1694052467&ir=

SearchScopes: HKCU - {054C3B07-75BB-476F-9877-F8DCE236B602} URL = 

SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_ir_14_36_ch&cd=2XzuyEtN2Y1L1QzuyC0CyBtC0DzytDzz0CtBzzzyzz0EtDzztN0D0Tzu0CzyyByCtN1L2XzutAtFtBtFtCtFtCtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2StA0EyBtCyCtAzyyEtG0EzzyC0EtGtDyE0D0EtGtD0FtDyDtGtD0ByEtDyD0BtCtB0A0Fzy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0DtD0F0E0F0F0E0FtGyCyDyB0AtGyE0DtDzztGzy0FyBtCtGyB0Fzy0C0BtDtD0DtCtDtCtA2Q&cr=1694052467&ir=

BHO: BlockAndSurf -> {33065869-C084-A3B1-4224-88096B89A1AD} -> C:\Program Files (x86)\ver5BlockAndSurf\178_x64.dll No File

C:\Program Files (x86)\ver5BlockAndSurf

BHO-x32: BlockAndSurf -> {33065869-C084-A3B1-4224-88096B89A1AD} -> C:\Program Files (x86)\ver5BlockAndSurf\178.dll No File

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File

FF DefaultSearchEngine: Astromenda

FF SelectedSearchEngine: Astromenda

FF Homepage: hxxp://astromenda.com/?f=1&a=ast_ir_14_36_ch&cd=2XzuyEtN2Y1L1QzuyC0CyBtC0DzytDzz0CtBzzzyzz0EtDzztN0D0Tzu0SzyyByBtN1L2XzutAtFtBtFtCtFtCtN1L1CzutCyEtBzytDyD1V1OtN1L1G1B1V1N2Y1L1Qzu2StA0EyBtCyCtAzyyEtG0EzzyC0EtGtDyE0D0EtGtD0FtDyDtGtD0ByEtDyD0BtCtB0A0Fzy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0DtD0F0E0F0F0E0FtGyCyDyB0AtGyE0DtDzztGzy0FyBtCtGyB0Fzy0C0BtDtD0DtCtDtCtA2Q&cr=1439117298&ir=

CHR Extension: (BlockAndSurf) - C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\mphfoiipjbifmibdbcahhgamjelebcnc [2014-09-03]

S2 Update ClearThink; "C:\Program Files (x86)\ClearThink\updateClearThink.exe" [X]

S2 Util ClearThink; "C:\Program Files (x86)\ClearThink\bin\utilClearThink.exe" [X]

R2 BackupStack; C:\Program Files (x86)\MyPC Backup\BackupStack.exe [36936 2014-09-18] (Just Develop It)

R1 {c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64; C:\Windows\System32\drivers\{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64.sys [61072 2014-08-26] (StdLib)

U0 msahci; No ImagePath

C:\Windows\System32\drivers\{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64.sys

2014-08-26 22:33 - 2014-09-24 13:23 - 00003090 _____ () C:\Windows\System32\Tasks\RegClean Pro

2014-08-26 22:33 - 2014-09-20 13:04 - 00000000 ____D () C:\Program Files (x86)\MyPC Backup

2014-08-26 22:33 - 2014-09-13 17:43 - 00000000 ____D () C:\Program Files (x86)\RCP

2014-08-26 22:33 - 2014-09-07 11:26 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro

2014-08-26 22:33 - 2014-09-04 23:11 - 00000000 ____D () C:\Program Files (x86)\ClearThink

2014-08-26 22:33 - 2014-09-04 22:35 - 00000000 ____D () C:\Users\dukhan\AppData\Roaming\Systweak

2014-08-26 22:33 - 2014-08-26 22:33 - 00004026 _____ () C:\Windows\System32\Tasks\LaunchSignup

2014-08-26 22:33 - 2014-08-26 22:33 - 00001975 _____ () C:\Users\dukhan\Desktop\Sync Folder.lnk

2014-08-26 22:33 - 2014-08-26 22:33 - 00001093 _____ () C:\Users\dukhan\Desktop\MyPC Backup.lnk

2014-08-26 22:33 - 2014-08-26 22:33 - 00000000 ____D () C:\Users\dukhan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup

 

*****************

 

Processes closed successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{D3E74C19-C33D-4902-9586-3F9175422932}" => Key deleted successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D3E74C19-C33D-4902-9586-3F9175422932}" => Key deleted successfully.

C:\Windows\System32\Tasks\LaunchSignup => Moved successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\LaunchSignup" => Key deleted successfully.

"C:\Program Files (x86)\MyPC Backup" => File/Directory not found.

C:\ProgramData\TEMP => ":373E1720" ADS removed successfully.

HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\Software\Microsoft\Windows\CurrentVersion\Run\\BRS => value deleted successfully.

"HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6a4456f6-0ad5-11e3-be8f-001e101ffdc8}" => Key deleted successfully.

"HKCR\CLSID\{6a4456f6-0ad5-11e3-be8f-001e101ffdc8}" => Key not found.

"HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{a905db0f-f6b2-11e2-be8f-6c71d908c288}" => Key deleted successfully.

"HKCR\CLSID\{a905db0f-f6b2-11e2-be8f-6c71d908c288}" => Key not found.

"HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f1185926-ee3c-11e2-be8e-6c71d908c288}" => Key deleted successfully.

"HKCR\CLSID\{f1185926-ee3c-11e2-be8e-6c71d908c288}" => Key not found.

"HKU\S-1-5-21-2175064763-2806944266-1097496325-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f118596a-ee3c-11e2-be8e-6c71d908c288}" => Key deleted successfully.

"HKCR\CLSID\{f118596a-ee3c-11e2-be8e-6c71d908c288}" => Key not found.

C:\Program Files (x86)\WSE_Astromenda => Moved successfully.

C:\Users\dukhan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk not found.

C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe not found.

C:\Windows\system32\GroupPolicy\Machine => Moved successfully.

C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.

HKCU\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKLM\Software\\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.

"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.

"HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key not found.

HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.

"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.

"HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key not found.

HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.

"HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{054C3B07-75BB-476F-9877-F8DCE236B602}" => Key deleted successfully.

"HKCR\CLSID\{054C3B07-75BB-476F-9877-F8DCE236B602}" => Key not found.

"HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.

"HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{33065869-C084-A3B1-4224-88096B89A1AD}" => Key deleted successfully.

"HKCR\CLSID\{33065869-C084-A3B1-4224-88096B89A1AD}" => Key deleted successfully.

C:\Program Files (x86)\ver5BlockAndSurf => Moved successfully.

"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{33065869-C084-A3B1-4224-88096B89A1AD}" => Key deleted successfully.

"HKCR\Wow6432Node\CLSID\{33065869-C084-A3B1-4224-88096B89A1AD}" => Key deleted successfully.

"HKCR\PROTOCOLS\Filter\application/x-ica" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=euc-jp" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=ISO-8859-1" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=MS936" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=MS949" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=MS950" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=UTF-8" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica; charset=UTF8" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=euc-jp" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=ISO-8859-1" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=MS936" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=MS949" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=MS950" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=UTF-8" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\application/x-ica;charset=UTF8" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

"HKCR\PROTOCOLS\Filter\ica" => Key deleted successfully.

"HKCR\CLSID\{CFB6322E-CC85-4d1b-82C7-893888A236BC}" => Key not found.

Firefox DefaultSearchEngine deleted successfully.

Firefox SelectedSearchEngine deleted successfully.

Firefox homepage deleted successfully.

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\mphfoiipjbifmibdbcahhgamjelebcnc => Moved successfully.

Update ClearThink => Service deleted successfully.

Util ClearThink => Service deleted successfully.

BackupStack => Service not found.

{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64 => Unable to stop service

{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64 => Service deleted successfully.

msahci => Service deleted successfully.

C:\Windows\System32\drivers\{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64.sys => Moved successfully.

"C:\Windows\System32\Tasks\RegClean Pro" => File/Directory not found.

"C:\Program Files (x86)\MyPC Backup" => File/Directory not found.

"C:\Program Files (x86)\RCP" => File/Directory not found.

"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RegClean Pro" => File/Directory not found.

C:\Program Files (x86)\ClearThink => Moved successfully.

C:\Users\dukhan\AppData\Roaming\Systweak => Moved successfully.

"C:\Windows\System32\Tasks\LaunchSignup" => File/Directory not found.

"C:\Users\dukhan\Desktop\Sync Folder.lnk" => File/Directory not found.

"C:\Users\dukhan\Desktop\MyPC Backup.lnk" => File/Directory not found.

"C:\Users\dukhan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup" => File/Directory not found.

EmptyTemp: => Removed 1.4 GB temporary data.

 

 

The system needed a reboot. 

 

==== End of Fixlog ====

 

Then I installed  AdwCleaner by Xplode. I clicked the scan button and then the clean button. The report of AdwCleaner[s*].txt  is as follows:-

 

# AdwCleaner v3.310 - Report created 25/09/2014 at 17:14:29

# Updated 12/09/2014 by Xplode

# Operating System : Windows 8 Single Language  (64 bits)

# Username : dukhan - SHEHZAD

# Running from : C:\Users\dukhan\Desktop\AdwCleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

Service Deleted : hshld

[#] Service Deleted : hsstrayservice

Service Deleted : hsswd

Service Deleted : webinstr

Service Deleted : DptfParticipantProcessorService

[#] Service Deleted : DptfPolicyLpmService

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\ProgramData\~0

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\SoftSafe

Folder Deleted : C:\ProgramData\Uniblue

Folder Deleted : C:\ProgramData\Vauddixe

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Vauddixe

Folder Deleted : C:\Program Files (x86)\GetPrivate

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Program Files (x86)\SimilarSites

Folder Deleted : C:\Program Files\hotspot shield

Folder Deleted : C:\Users\dukhan\AppData\Local\PackageAware

Folder Deleted : C:\Users\dukhan\AppData\LocalLow\Vauddixe

Folder Deleted : C:\Users\dukhan\AppData\Roaming\Astromenda

Folder Deleted : C:\Users\dukhan\AppData\Roaming\GetPrivate

Folder Deleted : C:\Users\dukhan\AppData\Roaming\hotspot shield

Folder Deleted : C:\Users\dukhan\AppData\Roaming\SimilarSites

Folder Deleted : C:\Users\dukhan\AppData\Roaming\wse_astromenda

Folder Deleted : C:\Users\dukhan\Documents\smart pc cleaner

Folder Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com

Folder Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bpegkgagfojjbcpkihigfmkojdmmimdf

Folder Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ehgldbbpchgpcfagfpfjgoomddhccfgh

Folder Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\jbolfgndggfhhpbnkgnpjkfhinclbigj

File Deleted : C:\Windows\System32\drivers\webinstr.sys

File Deleted : C:\Windows\System32\DptfParticipantProcessorService.exe

File Deleted : C:\Windows\System32\DptfPolicyLpmService.exe

File Deleted : C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default\searchplugins\astromenda.xml

File Deleted : C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default\user.js

File Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.betterdeals00.betterdeals.co_0.localstorage

File Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage

File Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage

File Deleted : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.livelyrics00.live-lyrics.com_0.localstorage

 

***** [ Scheduled Tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{4919A002-D227-D7B2-8E37-9FD440A1EBAE}]

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bpegkgagfojjbcpkihigfmkojdmmimdf

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ehgldbbpchgpcfagfpfjgoomddhccfgh

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jbolfgndggfhhpbnkgnpjkfhinclbigj

Key Deleted : HKCU\Software\Classes\iLivid.torrent

Key Deleted : HKCU\Software\MICROSOFT\INTERNET EXPLORER\DOMSTORAGE\superfish.com

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com

Key Deleted : HKLM\SOFTWARE\Classes\driverscanner

Key Deleted : HKLM\SOFTWARE\Classes\iLivid.torrent

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{A7DF592F-6E2A-45C4-9A87-4BD217D714ED}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}

Key Deleted : HKCU\Software\anchorfree

Key Deleted : HKCU\Software\BRS

Key Deleted : HKCU\Software\ilivid

Key Deleted : HKCU\Software\systweak

Key Deleted : HKCU\Software\WSE_Astromenda

Key Deleted : HKCU\Software\AppDataLow\Software\blockAndSurf

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKLM\SOFTWARE\InstallCore

Key Deleted : HKLM\SOFTWARE\systweak

Key Deleted : HKLM\SOFTWARE\Uniblue

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v10.0.9200.17054

 

 

-\\ Mozilla Firefox v33.0 (x86 en-US)

 

[ File : C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default\prefs.js ]

 

 

-\\ Google Chrome v37.0.2062.124

 

[ File : C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [6463 octets] - [25/09/2014 17:11:21]

AdwCleaner[s0].txt - [6258 octets] - [25/09/2014 17:14:29]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [6318 octets] ##########

 

Hoping for an early reply.

 

[TwinHeadedEagle]

How is your PC now?
 
 
Scan with Malwarebytes' Anti-Malware
 
Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[monkey_d_dragon]

Sir as per your instructions I clicked the update button, then I selected the scan for rootkits and then selected the threat scan button,

 

However, just as the scan was going to be finished I found that it showed Malwarebytes anti-malware not responding.

 

I even tried to reboot my computer for three times but it was all in vain.

 

So please provide me further instructions on how to solve this problem.

[TwinHeadedEagle]

Uninstall outdated Malwarebytes' Anti-Malware
 
Please download MBAM-clean and save it to your desktop.

• Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool.
• It will ask you to reboot the machine - please do so.

After that follow my next instructions to download & install the newset MBAM version.
 
 
 
Scan with Malwarebytes' Anti-Malware
 
Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[monkey_d_dragon]

Sir as per you instructions I uninstalled malwarebytes and then installed it again. I even clicked the update button, after which I followed the rest of your instructions.

 

However, just when the threat was going to be finished I found that the application showed that it was not responding. 

 

I found the same problem again. please help me figure it out.

 

Thank you again.

[TwinHeadedEagle]

Then, let's scan your PC one more time:
 
 
Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

[monkey_d_dragon]

Sir as per your instructions I ran the program and here is the report which can be referred from the herein attached files.

 

Thanks again.

Addition.txt

Fixlog.txt

[TwinHeadedEagle]

I need FRST.txt report too. Fresh one.

[monkey_d_dragon]

Oh my bad. Here is both of them. Just as you have asked.

 

My apologies for not including it in my earlier reply.

FRST.txt

Addition.txt

[TwinHeadedEagle]

Scan with ZOEK
 
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;autoclean;emptyalltemp;ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

[monkey_d_dragon]

Sir as per your instructions, i have installed and ran the program as per your requirements.

 

Here is the content of zoek-results logfile:-

 

 

 

Zoek.exe v5.0.0.0 Updated 27-09-2014

Tool run by dukhan on Sun 09/28/2014 at 14:53:33.88.

Microsoft Windows 8 Single Language 6.2.9200  x64

Running in: Normal Mode Internet Access Detected

Launched: C:\Users\dukhan\Desktop\zoek.exe [scan all users] [script inserted] 

 

==== System Restore Info ======================

 

9/28/2014 2:54:21 PM Zoek.exe System Restore Point Created Succesfully.

 

==== Deleting CLSID Registry Keys ======================

 

 

==== Deleting CLSID Registry Values ======================

 

 

==== Deleting Services ======================

 

 

==== Batch Command(s) Run By Tool======================

 

 

==== Deleting Files \ Folders ======================

 

C:\found.000 deleted

C:\Windows\sysWoW64\config\systemprofile\AppData\Roaming\Hotspot Shield deleted

C:\PROGRA~3\InstallMate deleted

C:\PROGRA~3\Package Cache deleted

C:\Windows\sysWoW64\config\systemprofile\AppData\Local\ICSharpCode.net deleted

C:\windows\SysNative\tasks\GPUP deleted

C:\Windows\SysNative\config\systemprofile\Searches deleted

C:\Windows\SysWow64\AI_RecycleBin deleted

C:\Users\Public\Desktop\Hotspot Shield.lnk deleted

C:\Users\Public\Desktop\Freemake Video Downloader.lnk deleted

 

==== Firefox Extensions Registry ======================

 

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]

"k7srff@k7computing.com"="C:\Program Files (x86)\K7 Computing\K7TSecurity\K7SR" [07/30/2014 08:26 AM]

 

==== Firefox Extensions ======================

 

AppDir: C:\Program Files (x86)\Mozilla Firefox

- Hotspot Shield Extension - %AppDir%\browser\extensions\afproxy@anchorfree.com

- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

- Skype Click to Call - %AppDir%\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi

 

==== Firefox Plugins ======================

 

Profilepath: C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default

4BF70B35B943BD73BD6E13EB7C1BA4B3 - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll - Shockwave Flash

F7015E6C5FE1E74C0E029A291E732787 - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll - RealNetworks RealDownloader Chrome Background Extension Plug-In (32-bit)

BF115DE08783E9FA8A9BB83DAA39149B - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll - RealNetworks RealDownloader PepperFlashVideoShim Plug-In (32-bit)

395BB0421E1C57D201DCE4D48E05E0BA - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll - RealNetworks RealDownloader HTML5VideoShim Plug-In (32-bit)

A56B8E622037E6D57480F16F4B8F472C - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll - RealDownloader Plugin

 

 

==== Deleted Firefox Extensions ======================

 

C:\Program Files (x86)\Mozilla Firefox\browser\extensions\afproxy@anchorfree.com deleted

 

==== Chromium Look ======================

 

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions

aifbkdoebpbcaddcjobobbanaokiepnb - No path found[]

dlpfamleaodfgmfnggonbfljhjggbdbe - C:\Program Files (x86)\K7 Computing\K7TSecurity\K7SR\k7chrome.crx[05/14/2014 05:28 AM]

idhngdhcfkoamngbedgpaokgjbnpdiji - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Ext\realdownloader.crx[03/05/2013 07:26 PM]

lifbcibllhkdhoafpjfnlhfpfgnpldfl - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx[07/14/2014 06:22 PM]

 

Google Voice Search Hotword (Beta) - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn

K7 WebProtection - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlpfamleaodfgmfnggonbfljhjggbdbe

AdBlock - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom

RealDownloader - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji

Skype Click to Call - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl

 

==== Chromium Fix ======================

 

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_www.superfish.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.pricedealsindia.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_answers.en.softonic.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_en.softonic.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_firefox-nightly.en.softonic.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_firefox.en.softonic.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_microsoft-excel.en.softonic.com_0.localstorage deleted successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_microsoft-office.en.softonic.com_0.localstorage deleted successfully

 

==== Set IE to Default ======================

 

Old Values:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]

No DefaultScope Set For HKCU

 

New Values:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]

"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

 

==== All HKCU SearchScopes ======================

 

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes

{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"

{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"

 

==== Deleting Registry Keys ======================

 

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{C70074A6-E54B-5399-1A26-F93F6C2DDEDF} deleted successfully

HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\aifbkdoebpbcaddcjobobbanaokiepnb deleted successfully

 

==== Empty IE Cache ======================

 

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Users\dukhan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

 

==== Empty FireFox Cache ======================

 

No FireFox Cache found

 

==== Empty Chrome Cache ======================

 

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

 

==== Empty All Flash Cache ======================

 

Flash Cache Emptied Successfully

 

==== Empty All Java Cache ======================

 

Java Cache cleared successfully

 

==== C:\zoek_backup content ======================

 

C:\zoek_backup (files=53 folders=39 51100258 bytes)

 

==== Empty Temp Folders ======================

 

C:\Users\Default\AppData\Local\Temp emptied successfully

C:\Users\Default User\AppData\Local\Temp emptied successfully

C:\Users\dukhan\AppData\Local\Temp will be emptied at reboot

C:\Users\fbwuser\AppData\Local\Temp emptied successfully

C:\Users\Guest\AppData\Local\Temp emptied successfully

C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp will be emptied at reboot

C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully

C:\Windows\Temp will be emptied at reboot

 

==== After Reboot ======================

 

==== Empty Temp Folders ======================

 

C:\Windows\Temp successfully emptied

C:\Users\dukhan\AppData\Local\Temp successfully emptied

 

==== Empty Recycle Bin ======================

 

C:\$RECYCLE.BIN successfully emptied

 

==== Deleting Files / Folders ======================

 

"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\Low" not deleted

 

==== EOF on Sun 09/28/2014 at 15:11:58.75 ======================

 

[TwinHeadedEagle]

Try running MalwareBytes scan now?

[monkey_d_dragon]

Sir it still has the same problem. Almost at the end of scan the malwarebytes doesn't respond.

 

Please give me further instructions for the problem.

 

Thanks again.

[TwinHeadedEagle]

Scan with TDSSKiller
 
Please download TDSSKiller by Kaspersky and save it to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
• Your machine may appear very slow and unusable after that - it's normal.
• TDSSKiller will run automaticaly. Click on Change parameters and click OK.
• Click the Start Scan button and wait patiently.

If anything will be found follow this guidelines:

• If a suspicious object is detected, the default action will be Skip, click on Continue.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  If Cure is not available, please choose Skip instead.
• Do not choose Delete unless instructed!

A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.

[monkey_d_dragon]

Sir as per your instructions I have attached the report from the latest scan in the herewith attached file.

 

Awaiting for further instructions. 

 

Thanks again for your consistent support.

TDSSKiller.3.0.0.40_29.09.2014_12.32.36_log.txt

[TwinHeadedEagle]

Looks clean 
 
Let's scan with FRST one more time:
 
 
 
Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

[monkey_d_dragon]

Sir here is the report just as per your requirement. I have attached both of the required files just as you required.

 

Awaiting for further instructions.

 

 

FRST.txt

Addition.txt

[TwinHeadedEagle]

Let's run Zoek fix one more time:

 

 

Fix with ZOEK

 

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

 

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

 

• Right-click on icon and select Run as Administrator to start the tool.

Wait patiently until the main console will appear, it may take a minute or two.

In the main box please paste in the following script:

createsrpoint;autoclean;emptyalltemp;chrdefaults;ffdefaults;

Make sure that Scan All Users option is checked.

Push Run Script and wait patiently. The scan may take a couple of minutes.

When the scan completes, a zoek-results logfile should open in notepad.

If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

 

Post its content into your next reply.

[monkey_d_dragon]

Sir as per your requirements here is the log report :-

 

 

Zoek.exe v5.0.0.0 Updated 27-09-2014

Tool run by dukhan on Tue 09/30/2014 at 16:41:48.46.

Microsoft Windows 8 Single Language 6.2.9200  x64

Running in: Normal Mode Internet Access Detected

Launched: C:\Users\dukhan\Desktop\zoek.exe [scan all users] [script inserted] 

 

==== Older Logs ======================

 

C:\zoek-results2014-09-28-191158.log 8642 bytes

 

==== System Restore Info ======================

 

9/30/2014 4:43:38 PM Zoek.exe System Restore Point Created Succesfully.

 

==== Deleting CLSID Registry Keys ======================

 

 

==== Deleting CLSID Registry Values ======================

 

 

==== Deleting Services ======================

 

 

==== FireFox Fix ======================

 

Deleted from C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default\prefs.js:

 

Added to C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default\prefs.js:

user_pref("browser.startup.homepage", "http://www.google.com");

user_pref("browser.search.defaulturl", "http://www.google.com/search?btnG=Google+Search&q=");

user_pref("browser.newtab.url", "http://www.google.com/");

user_pref("browser.search.defaultengine", "Google");

user_pref("browser.search.defaultenginename", "Google");

user_pref("browser.search.selectedEngine", "Google");

user_pref("browser.search.order.1", "Google");

user_pref("keyword.URL", "http://www.google.com/search?btnG=Google+Search&q=");

user_pref("browser.search.suggest.enabled", true);

user_pref("browser.search.useDBForOrder", true);

 

==== Firefox Extensions Registry ======================

 

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]

"k7srff@k7computing.com"="C:\Program Files (x86)\K7 Computing\K7TSecurity\K7SR" [07/30/2014 08:26 AM]

 

==== Firefox Extensions ======================

 

AppDir: C:\Program Files (x86)\Mozilla Firefox

- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

- Skype Click to Call - %AppDir%\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi

 

==== Firefox Plugins ======================

 

Profilepath: C:\Users\dukhan\AppData\Roaming\Mozilla\Firefox\Profiles\njon4e8c.default

DCB0BCEF594E2C410793C4A823C318F3 - C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll - Shockwave for Director / Shockwave for Director

4BF70B35B943BD73BD6E13EB7C1BA4B3 - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll - Shockwave Flash

F7015E6C5FE1E74C0E029A291E732787 - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll - RealNetworks RealDownloader Chrome Background Extension Plug-In (32-bit)

BF115DE08783E9FA8A9BB83DAA39149B - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll - RealNetworks RealDownloader PepperFlashVideoShim Plug-In (32-bit)

395BB0421E1C57D201DCE4D48E05E0BA - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll - RealNetworks RealDownloader HTML5VideoShim Plug-In (32-bit)

A56B8E622037E6D57480F16F4B8F472C - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll - RealDownloader Plugin

 

 

==== Chromium Look ======================

 

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions

dlpfamleaodfgmfnggonbfljhjggbdbe - C:\Program Files (x86)\K7 Computing\K7TSecurity\K7SR\k7chrome.crx[05/14/2014 05:28 AM]

idhngdhcfkoamngbedgpaokgjbnpdiji - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Ext\realdownloader.crx[03/05/2013 07:26 PM]

lifbcibllhkdhoafpjfnlhfpfgnpldfl - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx[07/14/2014 06:22 PM]

 

Google Voice Search Hotword (Beta) - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn

K7 WebProtection - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlpfamleaodfgmfnggonbfljhjggbdbe

AdBlock - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom

RealDownloader - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji

Skype Click to Call - dukhan\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl

 

==== Set IE to Default ======================

 

Old Values:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

 

New Values:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

 

==== All HKCU SearchScopes ======================

 

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes

"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"

{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"

 

==== Reset Google Chrome ======================

 

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

 

==== Empty IE Cache ======================

 

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Users\dukhan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

 

==== Empty FireFox Cache ======================

 

No FireFox Cache found

 

==== Empty Chrome Cache ======================

 

C:\Users\dukhan\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

 

==== Empty All Flash Cache ======================

 

Flash Cache Emptied Successfully

 

==== Empty All Java Cache ======================

 

Java Cache cleared successfully

 

==== C:\zoek_backup content ======================

 

C:\zoek_backup (files=54 folders=42 51100258 bytes)

 

==== Empty Temp Folders ======================

 

C:\Users\Default\AppData\Local\Temp emptied successfully

C:\Users\Default User\AppData\Local\Temp emptied successfully

C:\Users\dukhan\AppData\Local\Temp will be emptied at reboot

C:\Users\fbwuser\AppData\Local\Temp emptied successfully

C:\Users\Guest\AppData\Local\Temp emptied successfully

C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp will be emptied at reboot

C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully

C:\Windows\Temp will be emptied at reboot

 

==== After Reboot ======================

 

==== Empty Temp Folders ======================

 

C:\Windows\Temp successfully emptied

C:\Users\dukhan\AppData\Local\Temp successfully emptied

 

==== Empty Recycle Bin ======================

 

C:\$RECYCLE.BIN successfully emptied

 

==== Deleting Files / Folders ======================

 

"C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp\Low" not deleted

 

==== EOF on Tue 09/30/2014 at 17:01:06.03 ======================

 

[TwinHeadedEagle]

Now, please try running MalwareBytes again.

[monkey_d_dragon]

Sir tried running it and it still just at the last moment as it was going to finish its scan it stopped responding.

 

Awaiting for further instructions.