Can't run scan, unsure if i have malware since i suck at computers help please!

[Ireallyneedhelp]

So yeah i would like to know why i can't run a scan and i would like to know if i have any viruses or malware that im unaware of since im completely stupid when it comes to pc stuff, all i just want to do is play games. so yeah appriciate any help:) sorry for bad englando wrote fast 

Addition.txt

FRST_22-09-2014_23-28-26.txt

[Ireallyneedhelp]

Bump?

[AdvancedSetup]

Hello and

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 

If you're using

Peer 2 Peer

software such as

uTorrent, BitTorrent

or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have

illegal/cracked software, cracks, keygens etc

. on the system, please remove or uninstall them now and read the policy on

Piracy

.

 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

• Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
• If the log is too large then you can use attachments by clicking on the More Reply Options button.
• Please enable your system to show hidden files: How to see hidden files in Windows
• Make sure you're subscribed to this topic:
  
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
    

  [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)
  

 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 

Link 1

Link 2

• On Windows XP double-click on the Rkill desktop icon to run the tool.
• On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
• If the tool does not run from any of the links provided, please let me know.
• Do not reboot the computer, you will need to run the application again.
  

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
    

  [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
  

STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.
  

Thank you
 

[Ireallyneedhelp]

Okay so i have deleted all the piracy stuff i can come up with but there are some folders that can not be removed because it says they are already being used, but i have already uninstalled them? Please let me know if there are anything left and i will delete it asap. Like i said im not good at computers i just like playing games on it. But okay ill answer step by step. And as for the logs i already posted i don't remember why and how i posted them with what program so please remember me again how and what program i shall use. Thank you so much for taking your time to help me

Step 0.

Rkill 2.6.8 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 09/26/2014 12:15:10 AM in x64 mode.

Windows Version: Windows 8.1 

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity: 

 

 * MsKeyboardFilter [Missing Service]

 * CSC [Missing Service]

 * E1G60 [Missing Service]

 * kbldfltr [Missing Service]

 * storvsp [Missing Service]

 * Vid [Missing Service]

 * vmbusr [Missing Service]

 * vpcivsp [Missing Service]

 

Searching for Missing Digital Signatures: 

 

 * No issues found.

 

Checking HOSTS File: 

 

 * No issues found.

 

Program finished at: 09/26/2014 12:15:14 AM

Execution time: 0 hours(s), 0 minute(s), and 3 seconds(s)

 

Step 1. Okay i downloaded it and created a backup, everything working fine.

Step 2. I still can't COMPLETE a scan. It keeps stoping at heuristic analys for whatever reason, i read through every step carefully but i can't make it work. While scanning untill it stops it says it found 3 threaths though.

Step 3. I donwloaded it and ran a scan, it found something but i did as you said and only ran the scan and closed the program, BUT while closing the program it asked me if i was really sure and if i wanted to close the program cause it hasent deleted any treath yet. But i did as you said and close the program.

[Ireallyneedhelp]

Sorry for double post but i forgot to say that for step 3 with rouge killer in the end no log was put on the dashboard. once again thank you for helping me.

[AdvancedSetup]

No problem,

 

 

 

Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus
  

STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  

STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07


Please go here to run the online antivirus scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
    

  
  [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.
  

STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
  

[Ireallyneedhelp]

Step 4.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.2.2 (09.26.2014:2)

OS: Windows 8.1 x64

Ran by Admin on 2014-09-26 at 14:41:39,71

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-165055835-871678009-1672804949-1001\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\DealKeeper_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\DealKeeper_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updateDealKeeper_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updateDealKeeper_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\DealKeeper_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\DealKeeper_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updateDealKeeper_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updateDealKeeper_RASMANCS

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

 

 

 

~~~ Files

 

Successfully deleted: [File] "C:\end"

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\winspeed"

Successfully deleted: [Folder] "C:\Users\Admin\AppData\Roaming\isafe"

Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 2014-09-26 at 14:43:23,00

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Step5.

# AdwCleaner v3.310 - Report created 26/09/2014 at 14:50:10

# Updated 12/09/2014 by Xplode

# Operating System : Windows 8.1  (64 bits)

# Username : Admin - FRACTAL

# Running from : C:\Users\Admin\Downloads\AdwCleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\ProgramData\AVG Security Toolbar

Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar

Folder Deleted : C:\Program Files (x86)\AVG Security Toolbar

Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files\AVG SafeGuard toolbar

[!] Folder Deleted : C:\Users\Admin\AppData\Local\AVG SafeGuard toolbar

Folder Deleted : C:\Users\Admin\AppData\LocalLow\AVG SafeGuard toolbar

File Deleted : C:\Windows\System32\log\iSafeKrnlCall.log

 

***** [ Scheduled Tasks ] *****

 

Task Deleted : Optimizer Pro Schedule

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater

Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}

Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKCU\Software\AVG SafeGuard toolbar

Key Deleted : HKCU\Software\AVG Security Toolbar

Key Deleted : HKCU\Software\Optimizer Pro

Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

Key Deleted : HKLM\SOFTWARE\{5F189DF5-2D05-472B-9091-84D9848AE48B}

Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}

Key Deleted : HKLM\SOFTWARE\{77D46E27-0E41-4478-87A6-AABE6FBCF252}

Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar

Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar

Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~3\WinSpeed\WINSPE~1.DLL

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17278

 

Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [start Page]

 

-\\ Google Chrome v36.0.1985.143

 

*************************

 

AdwCleaner[R0].txt - [6614 octets] - [26/09/2014 14:46:16]

AdwCleaner[s0].txt - [6231 octets] - [26/09/2014 14:50:10]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [6291 octets] ##########

 

[Ireallyneedhelp]

Addition.txtFRST_26-09-2014_15-23-46.txt

[AdvancedSetup]

Please go to your Control Panel, Add/Remove and look for and uninstall the AVG Secure Search toolbar.
Insecure AVG search tool
Vulnerability Note VU#960193 - AVG Safeguard and Secure Search ActiveX controls provides insecure methods
 

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.
 

fixlist.txt

[Ireallyneedhelp]

Not sure if i did this right, i was unsure what you meant with FRST64 being in the same locations. Do you mean FRST folder or the program? Cause i put the program itself on a new folder with your fixlist on the desktop and did it.

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 26-09-2014

Ran by Admin at 2014-09-27 11:51:04 Run:1

Running from C:\Users\Admin\Desktop\Ny mapp (2)

Loaded Profile: Admin (Available profiles: Admin)

Boot Mode: Normal

==============================================

 

Content of fixlist:

*****************

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

HKU\S-1-5-21-165055835-871678009-1672804949-1001\...\Run: [uTorrent] => C:\Users\Admin\AppData\Roaming\uTorrent\uTorrent.exe [1416016 2014-09-23] (BitTorrent Inc.)

HKU\S-1-5-21-165055835-871678009-1672804949-1001\...\MountPoints2: {38f738cf-6f55-11e3-8253-bc5ff4e6a945} - "H:\setup.exe" 

HKU\S-1-5-21-165055835-871678009-1672804949-1001\...\MountPoints2: {5c5c259d-6d64-11e3-8252-bc5ff4e6a945} - "F:\autorun.exe" 

HKU\S-1-5-21-165055835-871678009-1672804949-1001\...\MountPoints2: {5c5c2679-6d64-11e3-8252-bc5ff4e6a945} - "G:\setup.exe" 

HKU\S-1-5-21-165055835-871678009-1672804949-1001\...\MountPoints2: {c8664fb2-7574-11e3-8253-bc5ff4e6a945} - "I:\setup.exe" 

Task: {A89EFCCF-02B5-4969-A73F-141E80CAFE5A} - System32\Tasks\Open Chrome => Chrome.exe --new-window http://toolbar.avg.com/almost-done?pid=safeguard&lang=en

Task: {4E284702-6A03-4DB6-8AA9-0161C49168A8} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-12-25] (Google Inc.)

 

*****************

 

"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.

HKU\S-1-5-21-165055835-871678009-1672804949-1001\Software\Microsoft\Windows\CurrentVersion\Run\\uTorrent => value deleted successfully.

"HKU\S-1-5-21-165055835-871678009-1672804949-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{38f738cf-6f55-11e3-8253-bc5ff4e6a945}" => Key deleted successfully.

"HKCR\CLSID\{38f738cf-6f55-11e3-8253-bc5ff4e6a945}" => Key not found.

"HKU\S-1-5-21-165055835-871678009-1672804949-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{5c5c259d-6d64-11e3-8252-bc5ff4e6a945}" => Key deleted successfully.

"HKCR\CLSID\{5c5c259d-6d64-11e3-8252-bc5ff4e6a945}" => Key not found.

"HKU\S-1-5-21-165055835-871678009-1672804949-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{5c5c2679-6d64-11e3-8252-bc5ff4e6a945}" => Key deleted successfully.

"HKCR\CLSID\{5c5c2679-6d64-11e3-8252-bc5ff4e6a945}" => Key not found.

"HKU\S-1-5-21-165055835-871678009-1672804949-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c8664fb2-7574-11e3-8253-bc5ff4e6a945}" => Key deleted successfully.

"HKCR\CLSID\{c8664fb2-7574-11e3-8253-bc5ff4e6a945}" => Key not found.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A89EFCCF-02B5-4969-A73F-141E80CAFE5A}" => Key deleted successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A89EFCCF-02B5-4969-A73F-141E80CAFE5A}" => Key deleted successfully.

C:\Windows\System32\Tasks\Open Chrome => Moved successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Open Chrome" => Key deleted successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4E284702-6A03-4DB6-8AA9-0161C49168A8}" => Key not found.

C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore => Moved successfully.

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineCore" => Key deleted successfully.

 

==== End of Fixlog ====

[AdvancedSetup]

Yes, you ran it just fine, thanks.

 

Please run a Full Disk Check on your system drive. 

On Windows 7 the disk check log is in the Event Logs under Application with a heading source of  Wininit


How to Read the Event Viewer Log for Check Disk (chkdsk) in Vista, Windows 7, and Windows 8
 

Please click on START and type in CMD.EXE and when it shows on the start menu right click over it and choose "Run as administrator"

Then type the following exactly.

 

CHKDSK  C:  /R

 

It will say the following.

 

 

Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Press the Y key and the Enter key and then restart the computer and let it run.

 

After the disk check runs go into the Event Logs and find the entry and copy/paste back the results.

[Ireallyneedhelp]

Wait what? Should i do exactly what the link you posted tells me to do or no? Im on windows 8. Sorry but yes i have to get informed like im 5

[AdvancedSetup]

No problem, please follow along with the directions from these other topics.
 
 
Please run a Full Disk Check on your system drive.  If needed here are some links on how to run a Disk Check.

On Windows 8 the disk check log is in the Event Logs under Application with a heading source of  Chkdsk

How to Check a Drive for Errors with "chkdsk" in Windows 8

How to Read the Event Viewer Log for Check Disk (chkdsk) in Vista, Windows 7, and Windows 8

 

 

Then once the disk check has completed go into the Even Logs and locate the disk check entry and copy/paste the results back here please.

 

Using  OPTION TWO but type in the following at an elevated admin command prompt.

 

 

 

CHKDSK   C:  /R

 

 

 

If you need further directions please let me know.

 

Thanks

[Ireallyneedhelp]

Im having problems at 7. Go back to the top of the log file list in the middle pane of Event Viewer, then copy and paste Wininit into the line, and click on Find Next. (see screenshot below step 5)

NOTE: You can continue to click on Find Next to search for other older application logs (if available) for Check Disk (chkdsk) to see them as well.

What im doing is after i wrote chkdsk and found the log, i go back and copy and paste Wininit. But it says something like, "there are no events that match the search string" etc (rough translation since it's in swedish on my pc)

[AdvancedSetup]

Okay let's ignore it for now then. Did the disk check run for a long time?  If so then it did its job. If the computer just restarted like normal then it did not run.

 

How is the computer running now?

What issues are you still having?

[Ireallyneedhelp]

Sorry for not responding i've been quite busy and totally forgot. No the disk didn't run long at all, took like a few seconds and the computer didn't even restart. The computer is running good as before, to be honest i don't even notice a big difference cause from the start i didn't even know if i had malware. 

Also can i remove all these tools now? And how do i remove em completely? Thank you so much for your help and ill continue to use malwarebytes =)

[AdvancedSetup]

At this time there are no more signs of an infection on your system.

However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.

They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.

Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:

If you used FRST and can't delete the quarantine folder:

Download the fixlist.txt to the same folder as FRST.exe.

Run FRST.exe and click Fix only once and wait

That will delete the quarantine folder created by FRST.

The rest you can manually delete.

If there are any other left over Folders, Files, Logs then you can delete them on your own.

Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.

How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP

As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers

How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.

Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.

• How Malware Spreads - How did I get infected
• Best Practices for Safe Computing - Prevention of Malware Infection
• Avoiding those unwanted free applications
• A close look at how Oracle installs deceptive software with Java updates
• IAC / Ask.com toolbars
• Malwarebytes Unpacked Blog

If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!