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MB hangs in Heuristics section

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Hello and :welcome:

You have other services besides Malwarebytes hanging and crashing on this computer. It would probably be better to have one of the experts take a deeper look to see what's going on. Also I noticed you have software installed by IObit. Look at my warning below as well...

To have an expert assist you with cleanup, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers


The company behind this product was found to be stealing Malwarebytes database.
Personally I would not trust installing any software from a company that resorts to stealing someone's technology to sell their product.
Please see the following links and make up your own mind if you want to keep this on your system. If needed we can help you remove it.

Thank you

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Hi Firefox - and many thanks for a comprehensive, initial response.


The PC in question is not actually mine - it is a friend who wanted her PC "tidying up", I installed AVG, AMbytes.... AND IOBit on her (and many friends' & family PC's).


Hadn't appreciated the issue with IOBit - I will remove it from these installations.


IOBit did find some things the other two didn't.  Are you aware of a decent repacment, which you would feel happy, running alongside AMbytes & AVG?




Geoff H.

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