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PC is acting up and I can't get rid of SafeFinder as new tab on Chrome


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I've allowed my son and his friend to use my PC and after they've used it it's been acting weird. My mouse double-clicks eventhough I'm only clicking, I now have SafeFinder as my new tab page in Chrome eventhough my settings show I have the Chrome App page, Chrome sometimes becomes non-resonsive and it's taking forever to start up so I think I might've been "lucky" to get something unwanted on my PC. :angry2:  I haven't been able to update nor use MBAM for a while but I've been so busy that I've not looked into why it couldn't update or start.  :blush:

 

My post is too long when I copy/paste the FRST and ADDITION.txt docs, so I've attached them instead.

 

Addition.txtFRST.txtFRST.txt

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

Please run a Threat Scan with Malwarebytes

Start Malwarebytes 2.0..........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button and post the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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RogueKiller report:

 

RogueKiller V9.2.11.0 (x64) [sep  9 2014] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Thomas [Admin rights]
Mode : Scan -- Date : 09/22/2014  08:39:59
 
¤¤¤ Bad processes : 3 ¤¤¤
[suspicious.Path] srptm.exe -- C:\Users\Thomas\AppData\Local\LPT\srptm.exe[7] -> KILLED [TermProc]
[suspicious.Path] SafeFinder.exe -- C:\Users\Thomas\AppData\Local\Smartbar\Application\SafeFinder.exe[7] -> KILLED [TermProc]
[suspicious.Path] Lrcnta.exe -- C:\Users\Thomas\AppData\Local\Smartbar\Application\Lrcnta.exe[7] -> KILLED [TermThr]
 
¤¤¤ Registry Entries : 19 ¤¤¤
[suspicious.Path] (X64) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Run | Browser Infrastructure Helper : C:\Users\Thomas\AppData\Local\Smartbar\Application\SafeFinder.exe startup  -> FOUND
[suspicious.Path] (X86) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Run | Browser Infrastructure Helper : C:\Users\Thomas\AppData\Local\Smartbar\Application\SafeFinder.exe startup  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{55B5A88F-A52D-405B-BC47-B756B916D2D9} | DhcpNameServer : 172.20.10.1  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{55B5A88F-A52D-405B-BC47-B756B916D2D9} | DhcpNameServer : 172.20.10.1  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{55B5A88F-A52D-405B-BC47-B756B916D2D9} | DhcpNameServer : 172.20.10.1  -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Desktop] (X64) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] (X86) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Internet Explorer\Main | Search Page : http://feed.safefinder.com/?p=mKO_AwFzXIpYRa8ldwnKG51HJOT1XRoA82gVkpXjhe_dNjBMtIxzLFXDegrSYyYC-e3RNNlEGmyGVisK9J_L0z9HZDOiv6P2hX5wLVQwte4BJDiQYTD8Sm1LXIJlRd8vPKEH2Bf_Em1S_Gj2GAqmcjN2H4D8a1KxLqHHt7clTPSxxBQ46hO84fwsb457UGTW2XFMqmg,&q={searchTerms}  -> FOUND
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-688022932-218857659-4085766599-1000\Software\Microsoft\Internet Explorer\Main | Search Page : http://feed.safefinder.com/?p=mKO_AwFzXIpYRa8ldwnKG51HJOT1XRoA82gVkpXjhe_dNjBMtIxzLFXDegrSYyYC-e3RNNlEGmyGVisK9J_L0z9HZDOiv6P2hX5wLVQwte4BJDiQYTD8Sm1LXIJlRd8vPKEH2Bf_Em1S_Gj2GAqmcjN2H4D8a1KxLqHHt7clTPSxxBQ46hO84fwsb457UGTW2XFMqmg,&q={searchTerms}  -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ HOSTS File : 3 ¤¤¤
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1       localhost
[C:\Windows\System32\drivers\etc\hosts] ::1             localhost
[C:\Windows\System32\drivers\etc\hosts] 192.168.1.20 NPI3CE01F.home
 
¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤
 
¤¤¤ Web browsers : 1 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0:  +++++
--- User ---
[MBR] edc91375e1688e046a3145170dcefa05
[bSP] a4940b9b36bc77f022e2c60876231236 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 953867 MB
User = LL1 ... OK
User = LL2 ... OK
 
+++++ PhysicalDrive1: WD 15EADS External USB Device +++++
--- User ---
[MBR] fef6f5e10ed0bd0c80b358dd210bc5d0
[bSP] 40231720836cf22515030a6994b89106 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 1430798 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive2: Generic- Multi-Card USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
 
============================================
RKreport_SCN_09212014_122051.log
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Make sure you have created a restore point and.....
bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

    ========================

    Please uninstall these if possible:

    LPT System Updater Service
    SafeFinder Smartbar
    UpdateChecker


    =======================

    Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.
    Run FRST.exe/FRST64.exe and click Fix only once and wait
    The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

    ======================

    Please download AdwCleaner from HERE or HERE to your desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program you want to save.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
    Next..................

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Next.........

    Download, install, update and run a Threat scan with Malwarebytes (post the log)
    http://www.malwarebytes.org/mbam-download.php <--------download Malwarebytes from here
    http://malwaretips.com/blogs/scan-malwarebytes-anti-malware-2-0/ <-------How to run Malwarebytes

    MrC
     
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Great and Thank You :)

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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Here comes:

 

 Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 67  
 Adobe Flash Player 15.0.0.152  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (32.0.1) 
 Mozilla Thunderbird (24.5.0) 
 Google Chrome 37.0.2062.103  
 Google Chrome 37.0.2062.120  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
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There's several discussions on Google regarding the problem, see if any help:
http://lmgtfy.com/?q=2+Chrome+icons+pinned+to+my+taskbar+

=========================

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


==========================

Adobe Reader 10.1.12 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

=========================

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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