After scan and fix internet won't work. Please help!

[Tirc44]

I ran a scan and after infected files were quarantined my internet does not work. Please help.

[Psychotic]

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

• First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  

• Important: To help me reviewing your logs, please post them in code boxes. You can create them by clicking on the <>-symbol on top of the reply window.
  

 

 

 

You told us that you removed several items with Malwarebytes´ Antimalware. This tool creates a log on every run and we need to see them.

• The logs can be found here:
  

--

XP

: C:\Documents and Settings\\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-yyyy-mm-dd

--

Vista, Windows 7, 2008

: C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-yyyy-mm-dd

• Zip any and all of these logs and attach the file to your next reply.
  

[AdvancedSetup]

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