Garmin

[kalimba]

So I bought a garmin gps today, went to their site to update maps.

The site is garmin.com/express

 

The site tried to install its software on my computer - it started to hang, I checked the x button.

 

It never finished, won't remove from my add/remove programs, and now every time I restart my computer its install box comes up, even though I put the exe file into the trash.

 

Does anyone know how I can get it off? Even a system restore failed, and the install box came up again.

And now I realize that I didn't even need it at all. Ugh.

 

Thanks for any help with this.

 

Here's the FRST log

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 12-09-2014
Ran by HP_Administrator (administrator) on SCARLET on 17-09-2014 23:27:55
Running from C:\Documents and Settings\HP_Administrator.SCARLET\Desktop
Platform: Microsoft Windows XP Professional Service Pack 3 (X86) OS Language: English (United States)
Internet Explorer Version 8
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgcsrvx.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
(Microsoft Corporation) C:\WINDOWS\ehome\ehrecvr.exe
(Microsoft Corporation) C:\WINDOWS\ehome\ehSched.exe
(Seiko Epson Corporation) C:\WINDOWS\system32\escsvc.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
(Hewlett-Packard Company) C:\Program Files\Common Files\LightScribe\LSSrvc.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgnsx.exe
(NVIDIA Corporation) C:\WINDOWS\system32\nvsvc32.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgemcx.exe
() C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
(Intel Corporation) C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
(Microsoft Corporation) C:\WINDOWS\system32\dllhost.exe
(Microsoft Corporation) C:\WINDOWS\ehome\ehtray.exe
(Intel Corporation) C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Microsoft Corporation) C:\WINDOWS\ehome\ehmsas.exe
(Sonic Solutions) C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
(Microsoft Corporation) C:\WINDOWS\system32\rundll32.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
(Realtek Semiconductor Corp.) C:\WINDOWS\RTHDCPL.EXE
(RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\Update\realsched.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgui.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
(Microsoft Corporation) C:\Program Files\Messenger\msmsgs.exe
(Hewlett-Packard Co.) C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
(Microsoft Corporation) C:\Program Files\Windows Desktop Search\WindowsSearch.exe
(Hewlett-Packard Company) C:\hp\KBD\kbd.exe
(Opera Software) C:\Program Files\Opera8a\opera.exe
(Hewlett-Packard Company) C:\WINDOWS\system\hpsysdrv.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
 

[gringo_pr]

Hello

We are very sorry for the delay in responding to your request, If you are still in need of assistance please let me know and I will get started in helping you with your request.

Regards,

Gringo

Malwareremoval

Malwarebytes

[kalimba]

Hey, thanks for the response - 

 

Well, it's not so critical now, because it no longer tries to install every time I restart my computer.

However, it still will not remove from my "add remove programs." When I hit "remove", it tries to install from its beginning. It used to pull up a box that was like midway installation, both upon bootup and when I tried to remove.

 

I'm sure the issue is that it only halfway installed. But is there an easy way to completely kill it?

If not, I'll just live with it.

 

Thanks !

[gringo_pr]

Please download and install http://www.revouninstaller.com/start_freeware_download.html Revo Uninstaller Free (only need the free version

Double click Revo Uninstaller to run it.

From the list of programs double click on

* The Program you want to remove

When prompted if you want to uninstall click Yes.

Be sure the Moderate option is selected then click Next.

The program will run, If prompted again click Yes

when the built-in uninstaller is finished click on Next.

Once the program has searched for leftovers click Next.

Check/tick the bolded items only on the list then click Delete

when prompted click on Yes and then on next.

put a check on any folders that are found and select delete

when prompted select yes then on next

Once done click Finish.

[gringo_pr]

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