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heuristics scan never completes


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Hello and :welcome: :

 

Preliminary review of your logs shows evidence of least some PUPs infections.

And you mention that you have already tried a clean reinstall.

 

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help, AND the preliminary steps to take to expedite the process.
A malware analyst will guide you through taking a deeper look at the system, cleaning it up and getting MBAM up and running.

Thanks,

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