Laptop reboots randomly, blue screens.

[acetrout]

Hi All,

 

HP Laptop running Win 7 Professional 64 bit, Avast Premier, Malwarebytes free version. (Although I have Malwarebytes Pro on every other PC in the house)

Recently replaced HD with Samsung SSDD due to read errors. Had the old drive professionally mirrored to the Solid State and exactly the same problem of rebooting, both before and after upgrade. Also I use a Seagate external HD for backups.

Laptop runs fine for about 10 to 15 minutes then goes to reboot screen...occasionally generating a BSOD which flashes by too fast to read.

I have run Malwarebytes full scan with a couple of PUP's reported and deleted. Also ran Antirootkit which found nothing unusual. Avast says everything is OK.

Checked all hardware drivers and everything is up to date. (Nothing changed except Seagate added a driver for the backup drive).

Located in North Jersey, USA so a helper on East Coast preferred if possible.

Couldn't find a way to insert the attachments directly into the post.

 

Thanks, Acetrout

 

 

FRST.txt

[acetrout]

PS, the laptop runs rock solid in safe mode with networking.

 

Thanks, Acetrout

[acetrout]

The Frst.txt attached to my first post was run in Safe Mode.

Here is the same scan but run in normal mode.

Also I added the Addition.txt file run in normal mode.

 

 Thanks,

Acetrout 

FRST.txt

Addition.txt

[acetrout]

SOLVED!

 

Since I haven't heard a reply, I decided to do further research on random reboots and I received the following tips from a CNC technician which seems to have solved the problems:

 

1)Remove battery from laptop.

 

2)Disconnect charger cable from Laptop.

 

3)Buy a can of CRC Electronics cleaner spray at the auto parts store. (CAUTION!!! THIS SPRAY IS HIGHLY FLAMMABLE)

 

4)Remove the keyboard, hard drive, wireless card, memory, cd drive and any other item which can be easily disconnected from it's connector.

 

5)Spray all connectors, ribbon cable-ends, and generally whatever parts of the motherboard are accessible.

 

6)Spray the cooling fan with Air-in-a-Can (NOT THE ELECTRONICS SPRAY!!!) and also into the side discharge vent. (was full of dust)

 

7)Allow electronics cleaner spray to evaporate completely (5 minutes), then reassemble.

 

This procedure solved random reboots, blue screens, noise in the audio system, intermittent connection problems with the WiFi and a persistent high temperature reading on my temperature monitor.

 

The CNC technician said he fooled around with intermittent hardware problems for 25 years before finding this "reseat" procedure. Now it's the first thing he does.

 

I have had malware produce blue screens for me in the past, but the random nature of the reboots led me to try this, especially after coming up empty on the various virus scans, and literally running out of options to try next. Now everything's rock solid.

 

Good luck, and over and out.

 

Acetrout

[AdvancedSetup]

Sorry for the delay but glad you were able to resolve your issues. I'll go ahead and close your topic then but if you find you do need further assistance please just send me a private message and I can reopen your topic.

 

Take care

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.